My children and I have been going to this clinic for years, we started back when they were still…read moreowned Beth McQuinn. For the most part, all the doctors that we've seen have been amazing, the exceptions being a few times that my children's visits were not recorded correctly and still have yet to be fixed even though I still have the documentation from those visits. Before they became Stay Well Family Medicine and moved to Colby, they were on Broadway and their support staff were always warm and friendly, responsive to patient questions and concerns, and proactive at problem-solving any issues brought to their attention. Now, however, since they've become Stay Well Family Medicine, their support staff leaves an immense amount of quality customer service to be desired. Case in point: I logged into our patient portal through Charm yesterday to double check my children's appointment times for their well-child checks, and noticed that my daughter's name was spelled incorrectly, and it was not reflecting that she's been seen since 2019. So I called, which happened to be after hours, and left a voicemail with my concerns, asking about the issue that I noticed. I received a call back today from their front desk lady, I don't recall her name. But by the sound of her voice, she's the regular receptionist for them. She let me know that on her side she can see that my daughter has an appointment and wasn't sure why I can't see it on my side and proceeded to tell me that I need to call Charm to ask them why. I respectfully voiced my concern about asking the patient to call on an issue that has to do with their tech since I've worked at a health clinic before it is never the patient's responsibility to call tech-support to ask about a tech issue, that it is the clinic's responsibility to do (please bare in mind, I was truly kind, not just a perspective thing: calm voice, kind words, didn't raise my tone. Since I've been on the other side, I get communication with a disgruntled patient/parent can be challenging, so I was as gentle as I could be with my concerns). I acknowledged to her that I understand it's not her fault but I would request that they look into it please and let me know what's going on - if there was some kind of an issue with the records not being uploaded into my daughters chart. I voiced concern about not seeing her records and that s been an issue in the past too. I didn't even get the chance to ask her about the spelling of the name before the receptionist cut me off saying it wasn't their job to do it and passed me off to a doctor because she got so frustrated with the conversation with me. I then spoke to Dr. blow who looked into it - turns out it was the spelling of my daughter's name. Dr Blow sent me a new link to get the problem fixed, which was thankfully an easy resolution. I thanked her and said I appreciate that she helped me problem solve through it. and also attempted to acknowledge again that I understood it wasn't her receptionist's fault this happened, however I don't feel that it was my responsibility to have to call Charm to fix it. Dr Blow then proceeded to snap at me that "not everybody has the same tech talents as other people and so it doesn't fall to them to problem solve tech-support, that's the patient's responsibility" and then she wouldn't even let me talk after that and said "well, we'll see you next Tuesday. Thanks so much for calling. Have a great day, bye." I was dumbfounded. Unfortunately even though we love the doctor that we normally see, Dr. Sambrano, and have been seeing her for several years now, based on this experience, which has been horrible, it seems like we're going to end up having to find a different naturopathic clinic to go to. If they can fix their customer service Issues this would be a great clinic to be seen at. Sadly, with the current way they're treating patients, I can't recommend it any longer to family and friends.

A doctor without any knowledge of the benefits of plants for healing is like a carpenter who only…read morehas a hammer. Every once in a while there is a nail and the hammer will work perfectly but for everything else a hammer will not work so well no matter how hard they swing it. This was the first time I have been to a doctor in which I felt like they actually knew what they were talking about. Having a full tool belt makes quit a difference.

We saw Staci Scott at Village Pediatrics for ADHD med management and genetic testing review…read more Unfortunately, it was a very disappointing experience with no useful recommendations. Our teen arrived unwell and we asked if she should wear a mask but were told no (headache, nausea, post-flu), mentioned it repeatedly, but there was no basic empathy or accommodation--no temp check, no relief suggestions, and loud talking continued despite requests for quiet. When our teen felt like vomiting and nearly passing out, the response felt dismissive. The appointment ended abruptly after Staci got upset, stormed out, and left us with no med plan or next steps. Our kid ended up throwing up in the waiting area with no follow-up help or call afterward. We own that our teen was moody (sick + ADHD), but we expected better de-escalation skills, empathy, and flexibility--especially from a specialist in teen ADHD. Lacked strong interpersonal skills and neurodiversity awareness in tough moments. Wouldn't recommend. Look at her google reviews as other families had a similar experience. Kristi the other nurse only works one day a week and the other one left. There's no other "medical" staff so you'll likely be stuck with Staci and no alternatives. We have never seen a single person there in the photo she has of her practice.

Finding Staci Scott and Village Pediatrics felt like the biggest relief of my life! While dealing…read morewith a very challenging medical situation for our oldest child, we previously had left 2 other practices because we felt that they couldn't meet our needs. It's not an exaggeration to say that Staci came through for us in the biggest way when we felt like we were drowning. She has continued to do so for nearly 10 years and for all four of our children. She always gets us in same day if needed, is punctual, spends a lot of time with us, and never makes us feel rushed. Staci responds to messages same day and gets refills in for us as quickly as humanly possible if I ever drop the ball. Staci has been tireless in her efforts to help us find answers to challenging medical issues, and she is always current on the latest research. She is kind and patient with my children, even on their hardest days. If you have a neurodivergent child, I cannot recommend Staci enough. The front office staff (Katelyn and Sara) are wonderful too. They know me and all of my children on a first name basis, and it feels like they bend over backwards to always help me whenever I am in a bind, whether it's trying to fit me into a very full schedule, get a message to Staci between appointments, deal with insurance, you name it. They are welcoming and kind to my children, and always try to help them find a favorite sticker, no matter how long it might take them to decide . On rare occasions when Staci is unavailable, we have seen other practitioners and have always been pleased with their care. The office is clean and warm and friendly, and feels like a comfortable and safe space to my children. My youngest is 2 and he recently started pretending that one of his cars is named Dr Staci. If one of his brothers has an appointment, he always wants to go too. All of my children would agree, Staci and Village Pediatrics feel like a part of our family in the best way possible.

Booked an appointment for abdominal and stomach pain. $280 payment required up front only to…read moreeventually be told they had no availability to provide care for stomach pain today and we would need to go somewhere else. Wow, $280 to be told to go somewhere else. What a despicable joke. Complete waste of time and money.

Previous Everett Clinic. This facility has a open parking lot, on a low traffic street so there is…read moreno rush to speed. The inside has been refreshed some time ago but the building has been around longer. The staff was friendly and had no issues find our way around. The building does have low ceilings. Pediatric care was as expected.

Took my 2yo in for labs. It was her first time getting blood drawn…read more I came prepared for a long wait but was pleasantly surprised! Not only was check-in quick, but I waited less than 10min to get her blood drawn. The phlebotomist was nice and they had a cartoon playing during the blood draw. She didn't even cry once! She got stickers, and then less than 20mins from our arrival we were back out.

We had a wonderful experience here from the gal who helped check us in being very friendly and…read morepersonable (side note: cute staff pet photos which totally drew on my kid's attention in a positive way). Our nurses Meagan and Sarah were so nice and calming. Dennis the X-ray technician was super patient with us and made it a comfortable experience. And lastly, the doctor helping us was so kind and supportive. I highly recommend this hospital.

Dr Antig and all staff are perfect. So patient and knowledgeable. I feel how they love their job…read more Really appreciate it!

Both pediatricians we have seen here have been unhurried, friendly, and reasonable. We personally…read morehave chosen an alternative vaccine schedule and they have been very supportive in helping us navigate which vaccines may be appealing to us given our preferences as well as timing (we opt to only give one at a time for the ones we are comfortable with). I appreciate that this clinic carries single formulas of each vaccine instead of just combination doses with multiple vaccines. We transferred from Allegro pediatrics and this was not the case there. It is also easy to get an appointment quickly at this clinic.

My two kids have been with Allegro since 2008 and patient of Dr. Ginsberg exclusively. We found Dr…read more Ginsberg after my daughter's birth trauma and Dr. Ginsberg has been nothing but wonderful provider and listener. My now 6-foot-tall son is 19 years old and still see Dr. Ginsberg! Dr. Ginsberg is easily a 5 out of 5 stars provider, she cares about her patients. She treats her patients with so much respect that my two teens/young adult feels so safe with her. The billing department on the other hand is an absolute nightmare. First, the hold time is ridiculous, once connected, keep your fingers crossed that you are dealing with a staff member that is competent and compassionate and LISTENS! We've had some insurance challenges lately and been talking to the insurance company and then relaying messages back to Allegro since March of 2025. Have dealt with Denise, Lexi and Cassandra, all 3 pleasant and tried their best to help. Lisa, on the other hand is rude and incompetent. As another review mentioned, Lisa does not seem to care. From the get-go of her answering the call, she was telling me "Hold hold hold hold!!!!", "oh oh oh hang on", "let's get to one thing", "just answer my question". Then told me "I am putting you on hold" - all in 5 minutes or less. When I responded with "No, you don't even know what my question is", she said "I am putting you on hold anyway". Today, the office manager Radu called to extend their apology and explained that Lisa was perhaps trying to read the notes on my account? Perhaps, but there is certainly a civil way to tell the customer that. Although, based on other reviews mentioning Lisa in particular, this seems like a pattern of the "I just don't care" behavior. An employee represents the company, in the short 5 minutes conversation, Lisa made us feel unwelcome, unvalued.

I had an appointment today for my younger daughter's annual check-up follow-up at 1:50 PM, and my…read moreelder daughter's appointment was scheduled for 2:10 PM. It's now 2:30 PM, and we are still waiting to see the doctor. I had informed the office in advance that my daughter has swim lessons at 3:30 PM, but they still told me we would have to wait because the doctor is busy with other patients. This delay has been frustrating, especially when managing two kids' appointments back-to-back and other commitments. Timely appointments are important for families, and I hope the clinic can work on improving wait times.

I really enjoyed the care my children received before the change in management a short while back…read morebut since there has been big changes, I have noticed shift in quality of care. recently my child broke a bone and we needed the care team to coordinate with our medical in a timely fashion so my child could be properly treated by an orthopedic specialist. I was told that it would be handled by the next day but when I was told to expect a call or call them, It was impossible to get through to them for the durability of a week. prolong my child's ability to get his broken bone treated. when I left a voicemail expressing the urgency, I never received a call back nor any response or apology for dropping the ball when a child cared for by them had a broken bone. I eventually felt unsafe with them caring for my children and found a much better primary care physician who handled everything in just a day. which is also a previous physician that worked at stepping stone while under the previous management. if the management was still under the previous owners, the rating would be much higher.

My 4 month old baby has a flat head and a head preference. We got a recommendation for waypoint and…read morehave been seeing them for about 2 months on a weekly and every other week basis later. The staff is great and so helpful explaining things to me. They work really well with my baby regardless of how well rested he is. Scheduling and payment with insurance is easy. They also were happy to decrease frequency when we made progress and want to make sure that we're set developmentally before completing our time with them. My son probably loves this place the most since there are so many fun toys .

I initially saw Dr. Read for pain associated with endometriosis, she helped me achieve a healthier…read morelifestyle and a supplement regime that has lessened the monthly pain. I have seen her additionally for acupuncture and minor adjustments and couldn't be happier with the results.

From the owner: I am Dr. Jennifer Read and I am a naturopathic physician and acupuncturist. In Washington state I…read moream licensed as a primary care provider, but I have a passion for pediatrics, women's health and fertility. I believe in starting each life on the right foot. I focus on optimizing health before conception, and starting baby off with a holistic approach to health care. So if those ideas resonate with you, then visit my website for more information, and call to schedule a free consultation today.

My son had an appointment at Swedish Edmonds pediatric clinic for annual wellness check. On the…read moreappointment day one of the medical assistants send us in the exam room and we were waiting for doctor more than 1 hour! After a month we received a bill for $340.00. My son has active insurance and Swedish is in the network, but for some reason, the clinic did not send any claim to the insurance and the billing department sent us a bill of $340.00 for this visit. They sent us this bill every month (3 times so far) and each time we contacted the billing department and the clinic, and they supposed to fix it, but we were surprised with a new bill every month. We contacted the insurance company several times and they said we did not receive any claim from Swedish. Also, I checked my insurance account online and I do not see any claim from Swedish pediatric clinic. Finally, we paid $340.00 OUT OF POCKET for just annual wellness check. I scheduled this appointment 2-3 months in advanced and the clinic scanned my son's insurance card. They have enough time to verify the insurance. (this is active insurance), Now, 3 months after the appointment, they still did not send any claim to the insurance, and I end up paying $340.00 out of pocket. I am really disappointed with this clinic; I never go there again or recommend it to anybody.

We have had a great experience at this clinic so far! Love Dr. Thakkar and his staff. No problems…read moregetting appointments, and love the zoom option. Dr. Thakkar has such a lovely, gentle way about him; he just has a way of making people feel comfortable. So glad we found this office!