Let me start by saying, I hate moving. So for me to give Griffin Moving and Storage a 5 star rating you know they had to be on their game through the entire process. And given I have moved MANY times in my life, I have plenty of moving companies to compare them to. Mine was a complicated move. I had furniture and storage coming from another Allied carrier up in Chicago delivered to the Griffin facility that I needed to sort through and determine if the items were going in the new house, being thrown away, or staying in storage. Then I had another house where some of the things were going into to storage and some of the things were going into the new house. The teams from Griffin handled all the complications with ease. My first interaction was at their facility where I went through the 7 vaults from Chicago and divided it up. The team there was great, friendly and personable. I didn't realize that this team, led by Joey, would be the team that I worked with all week. That was nice as I think it gave me additional comfort in "knowing" the people who were handling my goods. This was a three day move- packing, moving of the house and then moving of the storage. Each day the teams showed up on time, ready to work and put in long, hard days. I also liked the care that they took to make sure they weren't damaging anything. The doorways were padded, the floors covered and TLC was given to everything they handled. I did not have to file any claims for damage to the premises or the furniture (it's important to note that most of the furniture went into storage and it was mostly boxes that were moved into the new house) And as for wrapping the things going into storage? Well they were padded, and all wrapped up tight in plastic so hopefully when I need those items again, they will look just like they did when they pulled them out of the house. The only thing that didn't go exactly as planned, but that Griffin immediately solved for, was a discrepancy between what the upfront surveyor thought was moving and what dispatch actually had to move. So my advice here is be as clear as you possibly can on the upfront to avoid any additional charges. From a pricing standpoint, they are competitive. Definitely not the cheapest, but do you really want cheap when you are moving all of your personal things? They send you an estimate and will do a real time true up after the move based on hours. All in all, I still hate moving and I am typing this surrounded by boxes , but if you have to move either locally or across state lines, you should talk with Griffin Moving! read more

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Wife and I moved from Austin to Fort Lauderdale in January and used Berger Allied. The entire move, from load estimate to delivery, went smoothly. The South Florida vibe didn't work for us so we decided to move to Palm Springs, CA. We contacted Berger again but they only have an office in Tampa. They provided Griffin Moving and Coleman Worldwide Moving as potential Allied agencies in the Lauderdale area. I chose Griffin because their reviews were slightly less negative than Coleman. The load estimate consultation was conducted virtually, rather than in-person. We were shipping one vehicle and I was told that Allied would be the shipper and the transport would not be brokered out. A few days later I was contacted by Montway Auto Transport to discuss details. They were contracted by Sirva, the parent company of Allied, and since I had already read their abyssmal reviews I contacted Griffin to find out what was going on. The consultant, Scott Durst, said Sirva would be the customer and that the car transport would not be brokered, except that is exactly what Montway does. Vinny, the Alied driver, and his crew loaded the household goods on 10/8. The auto transport truck also picked up the car that day with a delivery window of 10/15-10/23. Once the moving truck left we did too, trying to get to north Florida ahead of Hurricane Milton. We even passed the car transport truck on I-95 so we knew it was en route. We had an airtag in the car and saw that he made it to near the FL/AL state line that night. From that point it sat in Austin for five nights, then six nights in Dallas. Montway said the truck had mechanical issues and they were working day and night to fix. Pretty convenient that both locations were auto transport businesses. As the delivery window started barrowing and we knew the car was still in Dallas we contacted Montway and that is when the week of gaslighting (lies) really started. I also contacted Griffin Moving asking for assistance with getting straight answers. Jack Griffin, the miving coordinator, responded six days later after an additional request by my wife. Through 6-7 Montway staff that I spoke with, I was given new delivery estimates that would be impossible to achieve, location updates of El Paso and Phoenix (car still in Dallas). Finally we tracked it going through West Texas to Van Horn. Montway called and said driver was pulled over and police instructed him to stop driving for eight hours. He actually made it to Phoenix that night as indicated by airtag. The car was delivered two days after the due date and Griffin only communicated the last couple of days. The reason they got two, instead of one star, is that Vinny and his crews on both ends were great. Vinny was one day late but that is understandable since his house was in the track of Milton and he had two pickups in the storm track prior to heading west. Jack said he doesn't put stock in Yelp or Google reviews but I do and they reflect our experience. read more

I have used Griffin Moving for my moves to and from Hawaii. I always find them to be competitive and provide top notch service and show up when they say will.....................in uniform I might add. GREAT Movers! read more

Don't use them if you want your stuff stolen. They took items from my boxes, caught one of the movers riding on my skateboard in the middle of the move! Completely unprofessional and they hire thieves. Even called and told them and they didn't care...I'm sure it happens all the time within their company so they don't care. I will never recommend them and make sure no one I know uses them ever. read more

Boy, were they amazing during the initial sales process. I fell for them hook line and sinker! Scott Griffin had me on a video chat, and it seemed too good to be true. They weren't the most expensive. They weren't the cheapest. They seemed fair and reasonable. I even purchased the $40,000 insurance protection for all my goods. And used them for storage for a few months. The RED FLAGS began before moving day. NOBODY ANSWERS THE PHONE!!! I mean NEVER. I called every single day. I emailed every single day. Trying to find out when they were coming and what time they were coming. Finally on the morning of the move, I got a call at 8 o'clock saying they'll be there in 20 minutes. I was really upset, to say the least. We weren't living at the property at the time. And had to race to get there in the pouring rain. It got worse from there. Their storage facility boasts air controlled. LIES. Everything was covered in a rusty brown dust that penetrated so much of our furniture and we even tried to have stuff cleaned. No luck. Our expensive throw pillows are garbage now. They damaged so much of our property, really expensive furniture, unable to be cleaned or repaired, and so I wanted to follow the steps correctly to process my claim. I emailed them and called them constantly to learn how to do it properly, but I never got a response until weeks and weeks later which was past the submission due date of 60 days, and they claimed that all my messages had gone to spam. Really? Your answering machine has a spam folder? SO Ridiculous! Now that they knew that my messages find their way into their spam folder, you would think they would constantly check, right? Any good business would! Wrong! After submitting my claim, all my emails and calls once again have gone on answered. They completely blew me off. They are ignoring me. They are not honoring the insurance package that I purchased. In my opinion, that makes them an F rated company! If they were a lower grade then an F I would give it to them. Save your money! Stay far away from Griffin Moving company or you will experience the same frustration that I have, and you will be out a ton of money!! They are nonresponsive. Their storage facilities destroyed all my furniture. They are not climate controlled. THEY ARE LIARS! And they don't even honor their price quotes to you. Everything became much more expensive once they had my stuff held hostage. I am such a loyal customer. I use the same people over and over again when the service is good and the company is responsive, but Griffin Moving is the WORST in the game. Hire anyone else but Griffin moving company; they ripped me off, and they will do the same to you! Here are some pics of the damaged they did. Unfortunately I can't upload as many I'd like, but I think you can get an idea. They SLASHED through my dining chairs with their exacto knife to take off all the plastic that did NOTHING to protect our stuff. If anything the wrapping ruined our furniture by creating creases and wrinkles that do not come out. read more

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EXTREMELY disappointed with this company and the worst customer service experience! The truck did show up on our moving day after I confirmed 3 times during the week. No-one answered their phones for 2 hours after the no-show and when our account manager did finally answer he said he would look into what happened. We then heard from him 4 hours later with some story about the truck breaking down.... which surely they would have known 6 hours prior. They left us in an impossible position with zero other options. I spoke to the owner about this experience all he offered was " sorry about the lack of communication" and went on to degrade the other company that DID save us in the end. They left us extremely upset with their service and lack of responsibility and remorse over our experience!! Highly unprofessional company read more

Jack Griffin and his team did well by us. From Hawaii to Griffin storage - then international. Everyone was very accommodating and coordinated well with movers etc. read more

I looked for a moving company to move items from Davie to Dallas. After speaking with a few I thankfully chose Griffin. Jack and Amber were informative and professional with competitive pricing. The movers arrived at both ends within the timeline given. They packed up my items, disassembled the furniture and wrapped it all efficiently and professionally. When they arrived here, they put everything where I wanted them, reassembled everything and removed boxes that they unwrapped. All in all I couldn't be more pleased, I highly recommend them. read more

Beware, Stay Away from these Crooks. Used Griffin last month to do an out of state move; They hired a 3rd party to do the move and those movers did great. I recommended Griffin to my father and their employees ruined his wood floors then refused to take responsibility. Unethical, crooks; Once they have your money they will disappear. We will be reporting them to the BBB. You have been warned. read more

Paid Griffin Moving & Storage in Davie, FL a premium to deliver goods during a holiday week. Delivery was delayed by two weeks. Griffin moving & Storage refusing to refund premium. #worstmoveever #griffinmoving #dotherightthing Griffin Moving & Storage / Allied van Lines #dontusethem read more

I scheduled a move with Griffin through Allied and originally went with them because they gave me then lowest estimate of the companies I had come out to help us with my dad's cross country move from FL to CA. Ryan did the estimate and was my main contact at Griffin and was very available and responsive throughout the process. We had a really difficult move. We were moving my elderly parents from their home they lived in for 58 years, which had become a hoarding situation. Despite the logistical problems, the packing team was able to (with my husband's help) identify the important items (we had 1-800-junk remove the rest), pack them up and prepare them for moving. They also did a great job protecting two valuable paintings in wooden crates that they built. The team showed up on time and worked extremely quickly and efficiently. The team loaded the moving truck the next day on time and again, very quickly. We had no problems with time management as other reviewers noted, everything went very smoothly and we were very happy with the service we were provided. In the end, our move estimate ended up being thousands LESS than originally quoted! Our items got to CA without incident and even earlier than expected. The driver's team, again, showed up on time and unloaded everything quickly and without incident. I haven't seen anything damaged so far. Considering this stressful move, I couldn't say it could have gone any better. Griffin did a fantastic job for us and I would highly recommend them to anyone in the South Florida area. read more

Untrained , inexperienced movers broke a sofa a chair and a glass fronted cabinet. Also they badly chipped an expensive Italian marble tile in the entrance way. Did not say anything about it. We put some stiff in storage. BTW the facility is nothing like the photo on their website - old, run down, no AC. Its a fake photo. When you want to get your stuff back you will be hit with a 170 dollar plus tax "docking fee" for he privilege of coming to load your own stuff by yourself with minimal assistance. Do not recommend. I think a lot more people have had negative experiences with Griffin, they just don't bother posting. This is understandable : people would rather just forget this outfit as soon as possible. Probably should take the number of negative reviews and multiply by 20. 2019 read more

We moved from Coral Springs to Tampa in Sept our driver Joey and his crew were wonderful. They showed up on time and worked nonstop to load up our 4 bedroom house. Myra did a amazing job to disassembled dressers to wrap all the mirrors and Glass . They were all very efficient and polite and worked well together. Joey and Myra were there the next day with a Tampa crew that were also great. We would highly recommend them they made moving seem easy read more

I had a great move from Florida to NY. These guys are the best out there and the office people are very nice . !!!!!

"Stay Away" My wife and I recently used Griffin Moving and Storage for a local Miami move. It was a Nightmare from start to end....We paid for both packing and insurance... After getting other estimates and looking up their BBB rating we decided to hire Allied after my wife's girlfriend raved about them after a recent long distance move. First off, the packers arrived late through no fault of their own as the weather was bad. However, they only sent 2 people and the estimate was for 3 people. They spent approx. 8 hrs and they were unable to finish 2nd to time as well as a shortage of supplies. They were unable to finish the kitchen, the 2nd bath, linen and hall closets. They said not to worry as the movers would finish packing the next day. One of the packers spent all day in the kitchen packing!!!-we live in a 2 bedroom apt, how much stuff is in the kitchen? The next day the movers were late again, another weather delay. However, all 5 guys were on the truck this time. Some started moving boxes and others continued to pack the stuff leftover from the previous day. They took approx. 7 hrs to load the truck(4 hrs longer than anticipated) and because of the delay we missed the reserved elevator time at the other building. We had to pay $100 to the building in order to use the elevator for one hour to unload some stuff. Luckily, the building mgr. reserved the elevator for us the next morning so we could complete the move in. The next morning they arrived on time and the remainder of our stuff was finally unloaded. So a local 2 bedroom apartment move took 3 days. In the process they broke a number of potted plants, damaged and scratched multiple pieces of furniture, broke pictures and electronics on top of loosing the feet for the wine cooler and various other items that were supposedly packed by them but are still missing. This company may have good BBB reviews but a mover is only as good as the people they hire and send out to your house for your move. Do yourself a favor and stay away from this company at all costs.... The packers are not trained professionals nor are they what I would call professional movers...They used a ton of paper to wrap stuff but left other things unwrapped that should have wrapped. You could do better ELSEWHERE read more

We just used allied griffin moving to move our house and business from Florida to NC, they were on time and professional on every level.

I can.t write a review about the actual move .because . I could not get to thru the ESTIMATE PROCESS with the arrogant smug salesmen they sent out to my home ! Good Lord .. If they don.t have the people skills to make a sale .. What would happen on moving day ?? read more

Overall had a good experience. Communication was fairly clear. Estimate matched final price. Pickup was on time. Movers were professional. Driver called before final drop-off to give expected delivery time. Items arrived at expected timeframe. Only one complaint - there was one item that I requested to handle with extra care - this item ended up getting damaged and will need repair. read more

In my recent move from Florida to California, I was pleasantly surprised with the service of Allied Van Lines; this was my first long-distance move. The personnel were professional, cordial, and willing to help when needed, especially driver Shannon. They were on time and complied with the time-table for pickup and delivery. I would definitely recommend Allied Van Lines to anyone who needs such services. Ismay H. read more

I cannot say enough great things about Griffin Moving and Storage. Everyone was so helpful and courteous from the office staff to the moving crew. There were never any surprises or setbacks. The quote we received was competitive and guaranteed. The crew showed up on time to pack and load, worked meticulously and were pleasant and professional. They arrived at our new home as scheduled and were just as careful and professional when unloading our things. We did not have any problems at all and would be happy to recommend Griffin Moving and Storage anytime. read more

I have had to move multiple times in the past 10 years. I am familiar with good movers and packers when I see them in action. Several moves have been long distance. Also of note, I would normally pack most of my own stuff, but was working up until the end, my husband was already in our new location and I am pregnant with twins. I did not have the energy or time. Had I known what I know now, I would have found the time and energy. I have never had any problems with my movers or packers until this past move at the beginning of January 2014. 1. My quote was approximately 600 dollars less than what my final payment was. I consider this to be a lot. The events below will likely explain how that cost added up. 2. The packing system was such disarray. I had things in boxes from the master bedroom, kitchen and living room. No organization whatsoever. This made unpacking quite a hassle also. 3. I was told when the person ams to give me an estimate I did not have to empty my dresser drawers or armor, when the packers got there, they told it me it had to be emptied...after they had already started the process. 4. The packer that was in my office/library area did not communicate with me at all. I asked that he not pack anything from the closet before he spoke with me. There was a significant amount of stuff I was planning on NOT taking. Next thing I know, that entire closet is packed!! 5. This same packer took the liberty to unpack my file cabinet drawers. File cabinet drawers!!! I'm not sure what others do, but my file cabinet drawers hold personal and private information. I did not appreciate a total stranger unloading the drawers and putting them in a box without my awareness or consent. 6. One guy talked way too much. 7. One packer/mover tried to tell me my furniture was cheap by banging on the inside drawers. Whether or not my furniture is cheap (I personally don't think it is), I do to appreciate the disrespectfulness that was displayed by banging on my furniture, especially when these are people who are suppose to be careful and not break your stuff. 8. This same packer/mover tried to demonstrate to me that he had packed some glassware and a glass light fixture well by kicking the box and banging a wrapped glass in his hand. Again, disrespectful and rude. And apparently the packing wasn't so great as I had a 4 items broken upon arrival. 9. The plan was one day to pack, one to load truck, one to drive (5 hour drive), one day to unpack). One packer/mover seemed disgruntled by this and made a comment similar to "well, it's an inconvenience for us, but I guess that's what we have to do"...yeah, great customer service there. 10. There was such inefficiency to the packing and use of tissue paper and boxes. i.e. toothpick that were wrapped in a football size bundle of tissue paper, 1 small lamp shade in a large box by itself... 11. But I realized their inefficiency was to their benefit...I was charged by the number of boxes and the weight...so more tissue paper to wrap an item, oops, need more boxes, more boxes and more paper all add up on the scale. When we finally unpacked everything, and flattened the boxes and tissue paper and took it to the dump in FOUR loads in my SUV (I came from a 1200 sq ft apartment...I don't have a ton of stuff), it weighed over 500 pounds...on just boxes and paper...yeah, no wonder my final cost was so much more than the estimate. 12. Also a couple of random items missing once completely unpacked...like a 4th glass to a set of 4, a couple of other glass items...I'm guessing they broke when they were packing and they did not have the decency to tell me. Very very frustrating. As I said, I have never been so disappointed with a moving company and would NEVER recommend this company to anybody. read more

I have been a realtor in South Florida for 20 years... I DO NOT RECOMMEND GRIFFIN!! I wish I had gone to yelp before I hired this company...I would have seen the low rating and realized I was making a mistake. Where do I begin? First off.. I was moving on short notice and they guaranteed a timeframe of delivery and the quote was decent...so I went with them. BIG MISTAKE. My things were in storage and also coming from my home. I gave the dimensions of the storage unit to calculate the move and set an appointment with RYAN to come to my house and look at the other items. I stayed home from work and waited an hour and a half...RYAN NEVER SHOWED UP. I called and he finally called me later in the day and said don't worry movers are going to show up in a few days..they did. The crew was GREAT. The driver was awesome... He told me he would be in Chicago by the next Saturday and that Ryan would call me with the final weight/price. That was on a FRIDAY morning.... When I called Ryan on TUESDAY to see if we were on schedule for a Saturday Delivery and to get the final weight/amount...he never called me back...Instead at 6pm Tuesday he sent me an Email (coward didn't even call) saying THE TRUCK BROKE DOWN SATURDAY!!! Yep!!! the truck was broken for 4 days and no one called me. I wrote back asking him to call me and chastising the UNPROFESSIONAL handling of this. He never called me..when I called Wednesday morning after landing in Chicago to prepare for the movers he said he didn't know when the truck would be fixed and was more focused on the fact that I called him unprofessional in my email. The conversation was bizarre as he passed me the phone number of the driver and said to call him directly... talk about customer service??? I asked him to have the owner (his father) call me. He never did!! The next day I get an invoice by email for $800 MORE (Again no phone call or follow-up on how to solve the problem.... I called the national office and complained and dealt directly with the driver. And then I never heard from RYAN again...literally never following up to update me on the status of the truck..delivery date... or a solution...let alone an apology or accepting any responsibility for his lack of communication. The driver was great... they delivered everything hours before my flight back to Florida and I sprinted to the airport. I asked the driver how I was to pay.... he said they would call me.... Yep...they did and this time from Jack the owner. He didn't call to say how was your move? Did everything arrive and are you satisfied...?? NOOOO...his message (while I was on the flight home) was like a bill collector threatening that if I didn't pay the driver would have to eat the $5,000.... HUH??? I never refused to pay. At least they followed up.... I landed at 11pm The next morning they called again!! See... they don't care about anything but getting paid. We paid them within 24 hours of delivery.... I know trucks break down..and I believe it did...my issue is the lack of professionalism and communication was HORRIBLE!!! And the tone and attitude SUCKS! Moving is stressful and all about timing and communication.... I didn't need the extra stress of knowing where my possessions were and if they would arrive before I left town... THERE ARE BETTER OPTIONS OUT THERE... JUST LOOK AT THE RATING AND YOU GET THE HINT!!! If you see his reply below.... again... no accountability. No apology ... no admission ... just another unhappy customer. Well look at the rating average it speaks volumes. read more

Please DO NOT use this company!!! If I could give them negative stars I would! Where to begin? One of the crew members on my move out turned out to be a drug dealer on parole who stole prescription medication from my house! I paid extra money to have a very expensive original oil painting crated and they merely wrapped it in paper and put it in a box. They took items of mine that were packed in wardrobes back to the warehouse with them and then attempted to re deliver them to me on a Saturday morning without calling me first. I was away for the weekend and the driver left my stuff at the front door open to the elements and any passers by. Luckily, I called my guard gate and when I found out, had them go back and get my things. They damaged several pieces of furniture, including a statue purchased overseas which I paid extra to have them pack due to its fragility and sentimental value. I insured it for replacement cost but was told to "glue" it!!! Finally, two items are missing. I told them from the second they moved me in that they were missing and was told they would "show up." Neither did. One item they are paying me for and one they are denying for no good reason other than none of the crew are fessing up to breaking it. I am livid and will be filing a formal complaint with Allied Van Lines' Corporate Offices. These are not reputable people! read more

The best moving experience. Everyone was very helpful and professional. I have moved with Griffin Moving & Storage multiple times and I wouldn't consider using anyone else! read more

I highly suggest you take insurance for full value option if you use them to move or store. I did not and have now suffered a large loss due to their quality of service delivered and my blind trust in they're being professionals. Rating is lowest I am allowed to give read more

I chose Allied for my recent move from S. Florida to Nashville, TN mainly because of the price. My new employer didn't provide enough stipends to cover all my moving expenses and therefore I couldn't use United Van Lines that I used before. I was worried before the move because of the negative reviews. Also, the moving consultant seemed a bit indifferent initially and never initiated any contact between the time I reserved the service and the pickup date. I didn't know when the truck will turn up until less than 24 hours before the move. In the end, the move went surprisingly smoothly. Even though only two guys showed up for pickup, they loaded everything within the estimated time frame. This is not an easy job for just two people considering I lived in a 3-story townhouse with lots of stairs. The delivery was done 6 days later by the same two guys, who took great care of my belongings. The only damage I had was that the panel on one side my convertible sofa was bent. I suspect that this happened because the sofa was placed vertically in the truck and my sofa is a lightweight one not designed to handle that much pressure. I didn't file any claim as I can tell that the movers were already quite careful in handling my furniture (mostly lightweight and not sturdy enough to sustain much pressure). Even though the price I paid is significantly lower than what United Van Lines quoted, I don't feel that the quality is lower. I'd recommend Griffin to anyone moving out of S. Florida. read more

Griffin Moving/Allied moved a huge amount of stuff out of the house when the man I was married to took custody of his things. The team that came to pack was on time, quiet and efficient. The team that came to load was on time, clean and super quick. The team that arrived with his shipment on the other side was early, figured out the elevator system and was in-and-out before noon. Now it's my turn and I'm not even getting competitive bids. read more

The team at Griffin Moving and Storage did an incredible job, moving my family and I into our new home. The moving crew were polite, respectful, and clean. Moving was a great experience with the guys over at Griffin Moving and storage! read more

We used this company to pack our belongings, load the truck, and to unload the truck into our new home. We unpacked the boxes ourselves. We treated the packing team very, very well by providing lunches and beverages during the whole moving process on both ends. In addition to this, we tipped them very generously at the end of the job, since we felt it was the right thing to do, but also because we had no idea what they had taken from us or did to our stuff. We were so upset to find out, as we finalized our unpacking, that they had stolen money from us. We contacted the guys on the job immediately upon discovering this so that we could avoid needing to inform the higher ups in the company if they'd just admit it and/or return what they took, however they refused to return any of our calls. We then proceeded to contact the company, which they not only denied that their team stole from us but also refused to reimburse us for. Also, the guy that reassembled our bed put it together so incredibly carelessly by drilling holes where they weren't before and put the mattress support bars in places that didn't even make sense or even support the bed. We couldn't figure out what was wrong with our bed until we finally took the mattresses off and realized what he did. We were in shock. Not only did he put it together carelessly, which almost ruined our $4000+ bed, but he also never put the proper supports legs on the bottom, which he jokingly told me during the unloading that he was going to throw in the garbage because he already put the bed together. Come to find out, he never did put the last support leg in place and did indeed throw it in the garbage. Lastly, they were late every time they came over, sometimes by over 1.5hr, which led to them not finishing packing in the proper amount of time on the 1st day and required additional time on the following days. The tardiness was daily. It's so frustrating that we treated them so well with meals, beverages, generous tips and still they stole money from us and almost totally ruined our wonderful king sized bed that we needed to reassemble ourselves, which is now missing parts. Pay the extra money and use a different company! Thanks yelp. read more