I can understand now why their reviews are so high. The customer service and knowledge is next level. I've worked in sales for almost 18 years. This is the experience you hope to deliver. Thanks again and you have a customer for life! read more

A great service. They rescheduled on short notice due to time conflict I had. John and Chris showed up on time, made my Jenn Air barbecue look like new in two hours. Nice friendly guys, answered my questions on how to avoid grease fire in the future. Definitely would use them again. read more

Chris showed up on time. He went through all my options regarding any replacement parts I might need. The grill looks amazing! Will definetly use them again!! read more

Excellent service! Not only did they do a great job cleaning and fixing my grill, but they taught me how to use my rotisserie attachment while they were over. I highly recommend Grill Masters. read more

John and his team are great. My BBQ was not cleaned for many years and needed repair. They did a great job and made it almost new. I will highly recommend them. read more

On time , thorough and neat. Had good suggestions for regular maintenance Will use them again next year read more

John's guys were on time and took care of cleaning my grill and repairing my igniters. He gave me several options on the repair and recommended a repair that was the most cost effective for me. His customer service was exceptional, I will use his services again in the future read more

I contacted Grill Masters to come clean my grill. John, Chris, and Craig came out and did a fantastic job! They were very careful with their setup of tools/equipment and cleaned up after themselves when complete. Took them about 2 hours to clean my 30" grill. Not only did they clean the grill, they cleaned and polished all stainless steel doors/drawers on the entire BBQ island. A very professional and friendly service. I would highly recommend them to clean your grill. read more

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John and his employee did an AMAZING job on our grill! I was convinced that ours was beyond repair but he took it apart and cleaned each and every part! He was fair, honest, and thorough. He even took the time to go online with me to find the right new cover to protect our grill from here on out! I can't speak highly enough- it looks like NEW! read more

If I can give Grill Masters 6 stars I would. John and Chris came out on time and finished when John estimated he would. We have a very large, high-end, built-in grill that I was concerned about finding the right people to clean/repair it. So I contacted the manufacturer and they referred me to John. He was quite reasonable and struck me as honest during the two conversations I had on the phone with him. John came out and brought Chris with him. They got right down to work, used tarps (to protect our concrete flooring and counters) and repaired a couple minor problems without charging me more. On top of that, they're friendly fellas and I would absolutely have them come out again! read more

Our grill went from unused, non-functioning and dusty to brand new, shiny and functional. Great, friendly and honest service. John and Chris are a great team. Highly recommend them. read more

We needed service on our Lynx grill. John from Grill Masters provided great service, and was thoroughly professional and friendly to work with. They deserve a strong 5 stars. read more

We had a fantastic experience working with Grill Masters for the cleaning of our grill. John was incredibly flexible with our schedule. We had to be out of town on the day our service was scheduled and John was able to keep our appointment for us... and diligently kept us apprised via phone on the progress. He was able to identify a couple of things that may need replacing in the future (like 2 years from now), even giving us an estimate of how much that would cost. He didn't push for us to make any unnecessary repairs or replacements. He was fair and honest, which goes a long way in my book. Our grill looks absolutely fantastic. His team did a phenomenal job on the cleaning. We will definitely have them back out. read more

Grill Masters and John specifically performed the one and only grill cleaning on my Lynx Grill just after Labor Day. Had the grill for 4 years. Never serviced or cleaned. John did a great job on it. Does it look brand new? Nope, but close, which is exactly what John promised. Still looks great today. No mess. Had purchased grill originally at Barbecues Galore. But when called for service, BG said no longer sold Lynx and had no recommendations. John is certified Lynx guy. In short, good experience and can recommend. read more

I am so pleased to have found Grill Masters. John and Chris were exceptional in every way. They were courteous, gave me an honest and competitive price and did an impeccable job. I thought we were going to have to replace the entire unit, but they knew just the cure for my Twin Eagles BBQ and got it back to near-new condition in one service call. I will recommend his company to any friend in need of a great BBQ cleaning service! read more

I was very impressed with this company!! The guys, John and Ryan, showed up on time. They did an EXCElLLENT job of cleaning my grill. I was, also, given several great tips on how to clean it myself and keep it looking great!!!! I felt that their pricing was very fair. I highly recommend using this company. I plan on setting up a on going cleaning schedule! read more

Very happy with the service provided. We were on a very tight schedule due to a very important dinner party at our home, John and his guys, Chris and Chris managed to fit us in their busy schedule for a routine cleaning of our grill, and upon inspection, they noticed that the gas line to our grill wasn't initially installed with a regulator, and with the excessive heat generated without it, began to the rust and pit the grill, even making two inch hole beneath the grill plates where you couldn't see it thus making the grill unusable for the party, and even worse, possibly red-tagging the gas line to our home. Needless to say, we were in a bind and needed a solution quickly without the hassles and cost of buying a new grill that may or may not be installed before the party, but however miraculously had a suitable refurbished replacement that also fit where the old one was. The grill was successful installed and the party amazing. Great Company would recommend in a heartbeat. read more

Worked with John to get our built in grill repaired and he definitely went about and beyond in not only working with our schedule, but also in coming up with alternative solutions which were much more budget friendly than we initially had hoped for. He was also very professional and responsive from the beginning. Will definitely be reaching out to him again in the future :). read more

John and Chris arrived on time, did a great job, and left the area clean. The grill looks great. Would definitely hire them again.

I had never used a Bar-B-Que cleaning service before, but desperately needed one for our one -year-old 6 burner unit. After researching possible services on Yelp, it was an easy decision to call Grill Masters. John, the owner, returned my call within 24 hours and worked with my schedule to set up an appointment the following week. He and his co-worker arrived on time, assessed the grill's needs, including a clogged burner, and explained what they would do to bring my grill back to new! The results were amazing! We didn't purchase a high end grill (but will the next time) but their work result sure looked as if we had! The previously clogged burner now works perfectly and the others, in danger of soon being clogged, are perfectly clean. John also gave me some pointers on maintenance and preventative care. I will use Grill Masters again and will refer them to anyone in need of their services! A real pleasure to work with: friendly, professional and highly competent! read more

These guys are amazing!! They showed up same day I called, worked like crazy & made my 4 year old Weber Stainless grill look like new!! Pricing was reasonable. Definitely worth it!!! Thanks! read more

I had a great experience with Grill Masters last year, so didn't hesitate to give them a call when it was time for a good thorough cleaning again. They didn't disappoint and I am definitely sold on being a regular customer! They are knowledgeable, professional and not only do an excellent job, but they are quick and very customer service oriented. It's companies and service like this that I feel confident about recommending. Thank you John for running a great company and building a great team, and thank you Ryan and Billy for doing an awesome job! read more

I chose Grill Masters because it showed up #1 on Yelp. When I called to make the appointment I spoke with John who explained to me that my Weber Genesis was essentially not "typically what they worked on", which translates to not an expensive enough grill. After this John explained that there prices were higher than other places and I may want to try elsewhere for such a grill. I explained I was more concerned about quality work and didn't mind the price. At this point he was finally willing to "fit me in" to the schedule. Talk about pulling teeth for an appointment and good customer service. Fast forward to appointment day, Grill Masters did not show up within the 12pm to 3pm window as discussed with John. I was then called 15min after 3pm and the employee from Grill Masters explained he was late (no duh!) and was gonna grab some food first then head over and be there by 4pm. Then I receive a call at 10min to 4pm explaining they finished eating and would be at my home closer to 430pm. When no one had still arrived by 5pm we called them and no one answered (big surprise!). At this point we left a voicemail cancelling. I guess I learned my lesson with Grill Masters. I should have understood from the beginning that what John was really saying was that we weren't worth his time. Message received. Avoid Grill Masters unless you have a grill that they will consider worth their time and effort. read more

I'm a DIY'er, but have begun to appreciate quality work done by professionals. Found Grill Masters through Yelp and am totally satisfied. I have a 10+ year old Lynx built in, that once again looks like the day it was installed! Chris and Ryan were a great team: courteous, clean, and hard working with excellent results! Thank you both for renewing my grill, bring on the steaks!! read more

I owe these guys an updated review. They sent me a reminder that it's been a year since the last cleaning which was great because grill cleaning isn't always a priority on my mind. I loved that they took the initiative to hit me up with a reminder. They were accomodating as always with the scheduling and as always the cleaning turned out amazing. I especially like how they check the burners, test everything, provide recommendations if there are issues, etc. all in all, they are worth trying out if you haven't already. It's like using a like new grill every year! read more

Fantastic, on-time service. Excellent quality and great customer service. I would not waste time looking at other vendors. These guys are pros read more

Had a great experience with a Grill Masters. After a scheduling mix up last week, John handled it very professionally and he and his associate arrived on time this afternoon and did a great job on bringing a very tired and beat up BBQ back to life. How they left our backyard spotless with all the grime that came off the BBQ is beyond me......but you cannot even tell anyone was working on the patio. We had a bad igniter switch, and he quickly took care of this for us. We highly recommend him to everyone we know. read more

John at Grill Masters was great. He was very quick to return my call and work with my schedule. They did an awesome job cleaning and fixing a very old and dirty Turbo barbecue grill. The job was messy but they left my backyard very clean. The pricing is fair and they work very hard. I would use them again and recommend them to anybody that needs work done on their barbecue. read more

So glad I went with Grill Masters! First time ever using a service to glean and restore my 32" gas grill. It turned out perfect and looks just like the day I bought it. I could not have been more pleased with the service and professionalism of John and Chis - they were amazing and did such a great job. Everything happened just as they promised during the initial quote. I definitely recommend Grill Masters read more

John from Grill Masters was just out to my home today to service my 13-year-old grill. Not only was he punctual and polite, but he was also super honest and efficient. John had quoted me a price on the phone, but once he got here and looked at the grill, he felt that my grill was probably under warranty. Certain parts were old and starting to bend. He contacted the grill manufacturer for me right on the spot and got me the parts free of charge (other than shipping and tax)! I had no idea that my 13-year-old grill would still be under warranty or qualify for any parts! With that, the deep cleaning that was necessary was reduced and John likewise reduced his charges. He did an excellent job on the remainder of the grill and gave me instructions as to how to insert the parts when they arrive. I couldn't be happier! I highly recommend Grill Masters! It is so refreshing to have someone provide services in an honest and professional manner who had my best interests in mind rather than his own wallet. Thank you! read more

Excellent, professional service! I hadn't fired up the grill in awhile and was worried when it wouldn't light at all, but they did a thorough inspection quickly identified the (not-so-serious) issue. I'll definitely give them a call again for any future servicing. read more

John did an awesome job. He was thorough, efficient, and professional. Highly recommend.

The team that came out today to clean my Lynx BBQ did an awesome job! They were so kind, helpful, and helped to figure out all that we needed to get our BBQ back to running like new. Thank you guys! I would definitely recommend Grill Masters and they were referred to me by Lynx when I called in to find out who to contact for service on my BBQ. read more

John was very thorough in walking me through the process, cost estimates and alternatives for a BBQ grill cleaning and replacement parts. Ryan and his assistant were on time, tidy and responsive to various special requests. You get what you pay for, which is great service and quality craftsmanship. They even were responsive to follow up requests over the phone to assist with some troubleshooting. Very customer-oriented and personal service. read more

I gotta tell you, I have been procrastinating getting my bbq cleaned. I typically do it when the flare ups take over the food. I finally called Grill Masters and John came out to give me the price to make my bbq sparkly again. I thought it was a little pricey, but it was so worth it. Ryan did such a great job. My grill was dirty, grates were sticky, and the whole inside was greasy. Ryan got to work and transformed by bbg. I have a 6 burner Webber that I've had for 20 years. The grates are back to the original color. Two burners were clogged and flames only burned in one section of the bbq. They will now burn evenly. I am so pleased. I see this bbq lasting me a whole lotta years. Another thing, Ryan made sure he put down cloths to keep the mess only on their cloths. For as messy of a job this is, Ryan did such a great job cleaning up, you couldn't even tell the whole bbq was taken apart. Thank you John and Ryan! read more

2 weeks ago, John and his crew come over and clean my grill. They did a great job on my built-in grill and gave me some helpful tips to help make it last longer. Very professional and they made my grill look almost brand new!! Price was also good and the work was quick and clean. They knew what they were doing!!! Will definitely recommend. read more

First off, John answered the phone when I called - already sets him above his competition. We talked about what I needed and he really knew what he was talking about. He showed up on time as promised with Chris and another really nice guy (sorry I forgot your name). They immediately got at it, got my grill working great, ordered the parts I needed and got my expensive stainless Fire Magic grill looking great. Thanks guys! read more

Called John and had an appointment within two days. I couldn't be there, but he was more than happy to do the work, follow up as they were completing the job and make a few recommendations, and left an invoice so I could see the work before paying. The work was excellent- grates, firebox and lid cleaned to a T. read more

Two friendly, hard working, excellent guys both by the name of Chris arrived on time this morning to tackle our 13 year old grill. We should have taken pictures of the before and after makeover. Our grill was taken over by a rat. We did not use it for a year. Anyway Chris and Chris both did an excellent job making our grill shine and look new again. Thank you for leaving our grill spotless along with the surrounding area of the cleaning. Awesome job and attitudes, thank you!!!! read more

Chris and Chris arrived on time for their appointment and transformed our cooked-on, greasy Viking grill back to what it looked like when we bought it 9 years ago! Although we had tried to clean it occasionally, we never got it to look this good and work this well, even after spending hours on the job. What a pleasure to have this dreaded job completed so quickly and well at a fair price. In addition, Chris and Chris are quick, friendly, and knowledgeable. read more