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    BBQ Repair Pros

    4.6 (70 reviews)
    Closed 8:30 am - 5:30 pm

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    Response time

    8 hours

    Response rate

    100%

    Services - BBQ Repair Pros

    Grill services

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    Kal K.

    trashed my grill, scratched my counter tops. brought a large Dog to my back yard that barked at me when I went into my own yard. rude, used profanity when talking to me. Most unprofessional person I have ever met in my life!!! Do your self a favor RUN!

    The Diablo Bull !  Hey now...ready to party !
    Robert B.

    Last Friday, I entered a request for service on Yelp for my old DCS outdoor counter grill. Immediately I got an email setting an appointment. BJ, the owner, came at the time set and we both looked at my grill and instantly agreed the any repairs would be pointless and I should have a new grill. He didn't pitch it but I realized that my grill was disgusting and old. So he proposed a new DCS and a Diablo Bull, which was about $ 2500 less and looked great. Today is Thursday and his guys, led by Jose, have just installed it and it fits and looks beautiful ! They cleaned out the entire outdoor counter area and cleaned up spotlessly. Then BJ came over to check their work and make sure I was satisfied. Oh yes, the grill I bought was sold to me at about a 4.5% discount to the same grill being sold online at Lowes ! BJ calls it the friends and family discount or wholesale to the public. The software they use for signed agreements, deposits and payments is as good an interface and as easy and no hassle as any I've encountered. I know they only have 5 star reviews but here's another. This company has a real professionalism and pride of ownership and BJ is on top of everything. Thanks BJ ! Oh yes he has a very sweet husky too.

    Before
    Jason B.

    Amazing! Used these guys over 5 years ago and just had them come back out to give our bbq another deep cleaning. Can't say enough good things about these guys, they get the job done when they say they will, are very friendly and clean up after themselves. If you need your outdoor kitchen cleaned, you could not find a better company to hire!

    AFTER- looks brand new!
    Britt T.

    I had the best experience with BBQ Repair Pros. After a rainy winter, mold had grown everywhere inside our bbq (not just on the grates). I was able to have BJ come out the same day to get a quote. It was a fair price for the large cleanup job at hand. We also needed to replace some burners that were not functioning and the ceramic plates. We got a date set up for the following week and our grill looks BRAND NEW. Jose did a great job cleaning up and they left the area spotless. I would definitely recommend their services for either a deep or regular cleaning, and if you need repairs too.

    Gunk left on grill

    We reached out to this company to dismantle and move an existing bbq island bar along with DCS grill and components to a new location. They came to see the set up and gave us a quote to dismantle, move and reassemble. They seemed to take time taking it all apart, but when it came to moving to the new location, the crew didn't know how to move the bar units into the backyard and they dropped it cracking the tile on the counter along with tile all along the bottom. They broke two dolly's and had to ask to use ours. Then they had the audacity to try and charge us another $800 to repair what they broke, which we refused. His workers also borrowed some of our tools. Which wouldn't have been a problem if they had done a good job. My husband who is a retired contractor is having to clean and fix up what they left. We have brand new pavers that he didn't protect while working and we're stained with cleaning solution. We had agreed to pay another $750 to clean and repair broken parts. But when the job was finished, there was blue painter tape on everything and where the grill was supposed to be cleaned, gunk was left which is very noticeable. There is much more to complain about so please beware. If the job was too big for them, they should've told us and we would've hired another company. We are very dissatisfied and will not recommend them

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    6 days ago

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    10 months ago

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    9 months ago

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    1 year ago

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    2 years ago

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    4 years ago

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    2 years ago

    BJ is an expert at BBQ cleaning and repairs. His dog Peeka is adorable and joins him in the field. We will definitely call BJ next year.

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    4 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    BJ P.

    Thank you Mark. That means a lot to us!

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    4 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    4 years ago

    Unbelievable! Greatest customer service and the quality of their work is most impressive. Recommend highly.

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    5 years ago

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    Page 1 of 2

    Ask the Community - BBQ Repair Pros

    Do you repair traeger smokers?

    We are experts at Gas Fired BBQ Grills, Outdoor Gas Heating, Gas FirePits. We do not work on Electrical Pellet Grills.

    Do you guys repair Patio Heaters that use propane?

    We only service the Brand named Patio Comfort..

    Not having had out bbq cleaned professionally, what sort of cost should I expect? Thank you

    Hello Craig That’s a tough question to answer without more information about the units size, age,… Read more

    View All 4 Questions

    Review Highlights - BBQ Repair Pros

    I was on a major time crunch and BJ the technician and his partner made sure they got the job done.

    Mentioned in 33 reviews

    Read more highlights

    BBQ Renew

    BBQ Renew

    3.7
    (180 reviews)

    I've been living in my home for about two years now and had not used my outdoor BBQ because I was…read moreso disgusted with how gross the previous owners left it. I finally had enough and decided to get both the side burners and the main BBQ appliances professionally cleaned. I stumbled across BBQ Renew through a Google search. I liked that they were upfront about their pricing and that they were a family owned business. I decided to contact them through their text message platform and quickly received a response. We were able to schedule a cleaning for the next week. The technician (I believe his name was Chris) arrived and quickly got to work. I appreciated that he brought and used all of his own tools, including a hose and vaccum cleaner, rather than using my hose which he could have easily accessed. Chris worked for over 3 hours and transformed my once horrifying grill into something beautiful. He even took the time to polish the exterior and the doors below. Chris also went the extra mile and vacuumed out the space below the grill as well. He definitely didn't need to take that extra step and I appreciate him so much for helping me out there. I highly recommend this company for anyone needing a little help with their BBQ appliances! Thank you Chris for making me want to use my grill!

    If possible, I would leave this establishment zero stars. We hired this company to come out and…read moreevaluate. estimate and ultimately repair an older high end barbecue grill and rotisserie. The person who came to inspect the grill seemed legitimate- he wrote up a rather vague estimate, several thousand dollars, inclusive of parts and labor and cleaning. The day of work, some random young kid shows up, not the person who evaluated the grill and assured us he would the work. The person who did the work was awful. They Added on parts and costs that were not estimated and the bill came out much higher than the estimate. The work was shoddy. They damaged my grill (one of the valves leaked and so fire, literal fire, would heat up the entire surface where flame controls and the handle were. It was unusable, They used inferior parts worse than the ones I had- and I didnt need them! They did this to avoid the work of cleaning I was paying for and it also afforded them the ability to charge more, . the first day I tried to use the grill after this, the knobs fell off. Literally. I should have seen this as an omen but decided to grill. I burned my hands badly after the preheat of the grill. Why? Because underneath the user surface, flame was coming out of a faulty union between valve and gas. so it essentially turned the control console and handle into a grill- and that was the only one that worked anyway! We were charged for parts we didnt need and were not told about. The estimate included our high quality steel made in America grill parts and not simply swap in new inferior asian parts. On top of that, the gril grates s were installed wrong. one was bent and fell onto the new ceramic elements we had cracking one. The "cleaning" was awful (I use this word generously) being incomplete and poor. After all this and my trying to get support after sending photos etc....they hounded us to pay the invoice saying their work "was assured". Whatever. THEY DO NOT SUPPORT YOU OR TAKE RESPONSIBILITY FOR THEIR WORK/CHARGES AT ALL. I took photos of the poor (and dangerous) work with the gas valves. I took photos of all. I showed the flame coming out from the faulty union to the gas and how one could not see It turning the control surface into a literal frying pan. This incompetence actually Burned the metal of our grill ruining it. The complete lack of support, failure to reply, lying, and ineptitude is not something I can convey easily, It was THAT bad. They would accept no responsibility, denied receiving the digital pics sent, would not explain the pricing/differences, and provided to "support".. They would not acknowledge any fault "saying how do we know you didn't do all this damage using the grill between the service and now. You may not have maintained it." Really? It was 2 months since the service- I thought that is what I hired you for???? Did I need to have another group come service the grill after you before I used it for the first time. Morons. If you are thinking of using these high geniuses as your service providers....trust me and do yourself a favor- find some kinds around where you live ages 8-10, pay them $50 bucks and say "have at it" and the job you will receive will be far better than anything these "professionals" purport to offer. Liars and thieves. Do yourself a favor and go elsewhere.......far elsewhere. Anywhere elsewhere.

    Fireplace Doctor Inc.

    Fireplace Doctor Inc.

    4.8
    (333 reviews)

    Mike came out to inspect our gas fireplace, which had only been lighting halfway. He took the time…read moreto explain how our fireplace works, what we could realistically expect from the unit we have, and what options we might consider if we ever decided to upgrade. What I appreciated most was how honest he was. After looking everything over, he told me the issue was likely just a buildup that needed a thorough cleaning and possibly some new sand. He even mentioned that my husband could probably handle it himself if we wanted to go that route. That level of honesty is rare. In the end, we chose to have Mike take care of it. While he was here, he also installed a damper clamp that we didn't realize was missing, which brought the fireplace up to code. Before calling Fireplace Doctor, we had another company come out. They made the situation sound much more serious and tried to convince us we needed a completely new fireplace unit because they claimed our setup was dangerous. Mike calmly explained why that wasn't the case and helped put our minds at ease. We really appreciated his knowledge, integrity, and the time he spent walking us through everything.

    Had old fireplace turned to fire glass (instead of old school fake logs)! They returned my call the…read moreday i called, gave me complimentary estimate! Arrived in time. The tech was professional, respectful of our home, and very knowledgeable . A month later the gas fireplace was transformed. He made it look so modern and fresh ! I am super excited with the results and their professionalism! No mess or anything ! Highly recommend .

    Green Thumb Nursery

    Green Thumb Nursery

    4.1
    (429 reviews)
    $$

    This is a special shout-out to Kai, who was incredibly helpful and patient with me and my friend (a…read morenew gardener!). He took the time to answer all of our questions and made the experience really enjoyable -- thank you, Kai! This place is usually my go-to spot, and I genuinely love the vibe here. That said, on this visit it was harder than usual to find help in the outdoor area. While several team members were available indoors, they were unwilling to answer questions and directed us to find someone outside instead. After some searching, we finally found Kai. I understand that roles can be divided, but this felt different from the level of customer service I've experienced here in the past. Overall, still a place I enjoy -- and Kai's help truly made a difference for us

    I am a regular customer at this location. I also make miniature gardens. Last visit there, I…read morenoticed they sold a variety of gardens. I asked to see the manager, Karen Sandell, to discuss me selling my products at her store. Karen asked me to send her an email to explain my business. I have multiple times emailed her, attached were pictures of my gardens. She never replied. I called several times and left messages on her voice mail extension 225. I also urged her to check her spam mail, in case my emails end up there. Several calls and emails later and no response. Very unprofessional! I expected better customer service from a high end nursery, especially that I am also a customer who buys pots, soil, miniatures and plants for my gardening projects. I am very very disappointed. A simple thanks but no thanks call or email would have been professional enough.

    BBQ Repair Pros - grillservices - Updated July 2026

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