Thank you Crotty Body Works My 2012 Silver R-Class Volvo is…read morelooking like nothing happened.... like a new car; and was detailed so well I just couldn't believe it ! All the lines between seems and paint matching: "5stars *****" Very professional tech's !!!! Very professional service !!! Very fair pricing for what was done Thank You Crotty body Works

DO NOT BRING YOUR CAR HERE!!! BE AWARE, NEW OWNERS I am from…read moreNorth Kingstown. My family and I have known Dan Crotty for years and have always taken our cars here. Work was always impeccable and Danny was the nicest, most trustworthy personable guy. I was recently in an accident and with no hesitation brought my car to Crotty & Son Body Works knowing that they would take care of me and my car. It was only after bringing my car there that I learned Danny Crotty had passed away and the body shop is under new owners. I picked up my car about a week ago and noticed a click sound when I opened my driver side door, where the car was repaired. Upon inspection, it is clearly apparent that the quarter panel was not properly aligned. The paint is chipping where the door hits the panel and the spacing between the hood and the panel is at least double than what it is on the other side. The rubber stopper at the top is not properly secured and juts out. The paint does not completely match. I called Crotty's to explain that the car was not properly repaired and I am unhappy with the service. The woman I spoke with tells me I need to bring the car in right away. I explain that I am at work. She tells me maybe I shouldn't be on the phone at work and mocks me for being upset. While at the same time speaking over me and down to me she rattles on about her 37 years of experience. With that many years, you would think a body shop would know how to properly align a panel on a car and treat a long time patron with respect and kindness. My car cost thousands of dollars to repair. They were happy to take my money and my insurance company's money, do a shoddy job, and then treat me like I have no value when I inquired about it. I will now have to spend more money out of pocket to get my car properly repaired. If you like to be taken advantage of, berated, and belittled this is the place for you. They should be ashamed to continue to use the Crotty name.

I have used Brown's many times over the past ten years and have had great results. Please feel free…read moreto use and trust them do restore your vehicle. You'll be glad you did. Edward

What a special find - went there recently - fortunate to have met with Rob, the owner who is…read morecurrently taking good care of my car. Can't recommend this place more - you will be met with caring attention to detail, honesty, integrity (no games), and most importantly a friendly owner who is hands on in every aspect of his business. I found this place thru my repair person at Broadway Auto. He couldn't help me as I needed body work done (the Groton Town Plow driver drove into my parked car at 2:30am on a slippery night during the storm....what a winter). Thank god no one was injured! This is a long review yet If you need auto body work - go here...period.

The staff at Sal's is the best! After an accident, Progressive recommended them, and all levels of…read moreservice were exceptional. They were prompt, polite, professional, and kept me informed as the work progressed. My truck looks like new, and was done on time with no drama. Highly recommended!!!

Many thanks to Barney and Tracey and the entire staff of Sal's Auto Body. The whole experience…read morefrom dropping the truck off, to the rental, to the fit and finish of the expert repairs was almost as smooth as the expert repairs they performed. Barney and Tracey went over and above with kindness and considerations of which I am most grateful. The truck simply shines!!! For a professional and precision repair experience, Sal's Auto Body outshines the rest.

I unfortunately hit a deer. The front end of my car was a complete mess. I went to Hope Valley Auto…read moreRepair. Everyone was very friendly and professional. They did excellent work on my car. It truly looks good as new. I highly recommend this business.

Jeff is great, very fare prices, complete work on time, able to brainstorm best repair option?…read more.... Thanks for being local

Outstanding job on the repair. Was able to fit me into their busy schedule and no bs about what…read morethey were doing with the car. Even gave a full detail car looks brand new

Just had car fixed bill increase 33 percent girl was so rude at counter don't ever go there really…read morebad service .awful rip off

My parents best friends are local Stonington people and are in their 80s. When they go to get…read moretheir car serviced here they feel like they are "listened to". These gentleman walk out to great them and do whatever it takes to make them feel good and get their car repaired (the right way and at the right price). They talk about it as it makes their day every time! Today they followed my friend home, took his car back to the shop, did the repair (side view mirror) and then 2 of them dropped the car back off and were smiling and shaking hands in the driveway. This is family! This is community. Highly recommend. Thanks for taking good care of my friend!

they do wonderful work, great to do business with, and I can't believe it's the same car I brought…read morein for body work. looks like new!

For the past twenty years, every time one of our vehicles has gotten a dent, ding, or worse, Ed and…read morehis crew have fixed it - and fixed it flawlessly! I highly recommend them.

Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

The people at Steve's stayed after hours to help us when we called late on a rainy day last week…read more We'd ripped off one side of our front fender at a Mass Pike service center, and Steve's bolted it back on so we could continue our drive from NJ to NH. No charge for this quick and effective repair--just a BIG SMILE. We went on our way, reassured, relaxed and feeling so lucky to have met such nice and helpful people.

The people at Steve's are outstanding. My husband & I, while traveling on Rt. 84 got a flat tire…read more Although we had no body damage, the people at Steve's attempted to change our tire (little did we know that our 6-month-old hybrid Corolla had no donut). We called Toyota Care for help. We wound up waiting 3 hours for a tow, but the people at Steve's allowed us to use the lot and the restrooms while we waited. After a ridiculous amount of a wait, Brenda, in the office called the tow company that we were waiting for, and "shook them up". Within 20 minutes the tow showed up. While we were waiting we saw the great body work that they were doing on cars. I would trust these people to work on my car any time. I can't express our appreciation for he kindness we received from the staff at Steve's.