Best service, always timely, friendly and awesome results! Best dentist I've ever been to hands…read moredown. They make you comfortable, it's clean and modern

First appointment cleaning very good snd communication with hygienist…read more Took me ahead of time and plenty of parking Dr Lim very kind patient and honest . Highly recommend . Five Stars

Super professional, great cleaning. Office experience was amazing and the care they showed from…read morehygienist to dentist was first rate.

I recommended this place. I was in extreme pain, and the dentist was able to see me around 11:30 pm…read morefor an emergency root canal. I called and he picked up immediately. He did an excellent job, and I was very comfortable. The office is very nice and clean.

Dr Sidhu and her teamis very proficient in their skills…read more Every single visit in the time I have been impressed with the attention to details in the littlest of things. I would recommend/ refer Loudoun family dental for any dental hygiene procedure unhesitatingly.

This place is great. Best dentist in town. Thank you! See you soon Dr. Sidhu. see you at my…read morenext visit.

I've been a long‑time patient because Dr. Reeves provides excellent care. Unfortunately, the…read morefront‑office experience has changed dramatically. Saturday hours vanished, weekday hours are difficult for anyone with a full‑time job, and the new text‑based communication feels dismissive rather than supportive. Asking about weekend availability shouldn't trigger messages suggesting they "update my records" if I'm no longer interested in being a patient. This practice has strong clinical talent, but the customer service side needs immediate attention. Other reviews on YELP in the last couple of years seem to mirror my disappointment. ALSO, they may wish to remove the snarky, outdated and frankly cringe‑y "...we cater to cowards..." wording in their brochures and on their waiting room tables. It's just unnecessary. No one enjoys going to the dentist, it's a necessary experience. Here's a few examples to consider: "For anyone who prefers kindness over stress." "Perfect for patients who like their dentistry gentle, not scary." "We take the fear out of dental care -- no judgment, just comfort."

Major red flags!! Please read before going to this practice! My husband and two daughters had been…read moreto this practice and things were mediocre ... until their appointment in April and my first appointment with them in June. The new dentists we saw were no longer in-network and we were charged out-of-network costs. Aetna was amazing and did a one-time exception to change those visits to in-network. We had already paid our bill in full, so when First Impressions Dental received the check from Aetna you would think they would reimburse me the amount I had already paid. Nope! Not only did they not get the refund process started (I had to call twice), they claimed we still had a balance. This so-called balance was for "hospitality and in-office write-offs". One was from 2023. Interesting how this popped up out of nowhere two years later... hmm. They cashed the insurance check and instead of paying us back what insurance says we were owed, they're taking back all hospitality and write-offs and returning SOME of the insurance check. Basically being vindictive and taking money from an insurance check to pay themselves back. I've filed an official complaint with Aetna and will update this review once the complaint process with insurance is completed.

The best! Dr Hall and his assistant work seamlessly together. My teeth are done well, quickly and…read morewithout pain. Dr Hall was recommended by a dentist friend of mine about five years ago. I'm so grateful she told me about this office and dentist. The front office staff picks up the phone on the 1st ring (remember when businesses used to do that?! What a luxury!) They're pleasant, efficient and helpful. There's no signs stating you'll be removed for yelling at the staff. There's no need. One experience and you'll know how ridiculous that would be. And makes you wonder how terrible the other businesses are that do that. It's such a great business and so well run! I wish others would do their businesses so well.

We have been going to this practice for over 10 years . We have been as pleased as you can be with…read morea dental practice . Our family of 5 has put up with a few situations here and there , but today was the final straw. Our son, who is home from college , showed up 2 min late ( 2 min over the 10 min grace period) he was sent away rudely by Lynn, the front desk manager. We book these appointments MONTHS in advance .... 2 min could have been deducted from his visit. Lord knows we have waited longer AND worked with them because it is what it is. Her customer service skills are piss poor and the straw that broke the camels back . We are d.o.n.e. Just need to figure out where else I can warn people , trust me , you dont want to deal with the pompous front desk staff.

From check-in to check-out and as a patient with dental anxiety, I can honestly say that this was a…read morepositive experience for me. I've never felt that way when walking out of a dentist office. I was very pleased and left happy from my first visit with Dr. Kim. I found him to be very soft spoken, gentle and kind and most importantly, I feel he was honest and not pushing unnecessary things. His assistant was very sweet as well. Glad I finally found a nice dentist.

Summary: Honest, trustworthy, friendly, efficient, and great at what they do! I highly recommend…read moreyou give them a try if you are looking for a dentist in Loudoun County. Feel free to stop here, unless you want to read my lengthy review with a side order of TMI starts here: I assume most people dread going to the dentist. Probably because they have to either lie "of course I have been flossing!" or tell the truth "does it look like it to you?". In any case, I have been going here for my last several dental appointments. The office is very well run! I have never had to sit and wait past the time I had scheduled; it's refreshing. The other thing I like is the tools they use, it might be the norm (before finding this place I was not going in every 6 months; the longest I went was 15 years! It's okay, still rocking all my teeth, no cavities; go me!). I think before coming here it had been 3 years. Anyhow, they use a water jet to get most of the plaque, and only take out the metal tools for a final go through and to check your gums. I had the same dentist my first few visits, my last one was with a different dentist. Both were really great, they take the time to go over everything, and answer any questions I have. In closing, I also feel that they are honest. I have had experiences where the dentist says that there is a spot on the x-ray that they recommend an additional appointment to preemptively address the possibility. It's like the upsell of protection they ask you to add at Best Buy or Target. Only way more costly!

This is truly the PERFECT office. Dr. Azmoudeh is so incredibly nice, professional, and…read moreknowledgeable. Her reception staff are so accommodating and wonderful and her office is clean, neat and peaceful. I would 100000% recommend her. The absolute best experience I have ever had.

I was very pleased with my appointment with Dr. Azmoudeh, very clean and careful. I am usually a…read morelittle uptight when I visit a dentist, but I feel relaxed and enjoy talking to her very much. Kathryn K.

I have called their office 3 times over the period of 3 hours this morning and left voice mails…read morewith a concern over an infection in my gum. No one answers the phone and no one returns my calls. I will be going into the weekend with an infection in my mouth. Time to find a new dentist. Very upset.

Everyone has been excellent! The front office staff were very kind. The hygienist and dentist took…read moretheir time and made me feel at ease. I highly recommend them for anyone with dental anxiety.

I can't say enough good things about Dr. Bakhtyari and his team. I have been coming to his office…read morefor over 4 years now and refuse to go anywhere else. Not only is he truly talented at his craft, he also makes each appointment quick and painless. He is a perfectionist and will get it right the first time because of his experience and attention to detail. He is like the Tom Brady of dentists....

Had a set of veneers done by Dr. B that I get compliments on regularly. They look natural (honestly…read morebetter than my real teeth) & the process was a breeze. Since then, I come in every 6-months for a cleaning with Stephanie. She is amazing. The other hygienists are great too, you really can't go wrong here.

I am no longer afraid to go to the Dentist. Actually, I want to go to the Dentist, or at least to…read moreLoudoun Smile Center. I had my first dental appointment in probably 4 years (bad on me) after a family member referred me here. From the moment in walk in you feel comfortable and at peace. You are warmly welcomed, offered water, and a seat in a comfortable well-lit waiting area. Paper work is completely done in advance on-line, so that's all out of the way, they have all the information they need to get started. I was lucky enough to get Elizabeth as my hygienist, and I could not had been more pleased. She kept me informed with everything that was going to happen, had a great sense of humor, and incredible medical skills. The equipment is all new technology, and I can honestly say pain-free! I do need additional work since it's been awhile, but I'm excited to go back and continue this journey to healthier, whiter teeth. Helen, their Insurance Guru, will walk you through the options, explain what is paid for by insurance, what is not, really on top of her game. Big Thanks to everyone on the office for making me feel so welcome, I look forward to meeting the Dentist next week as my follow-up.

I moved out of Virginia in 2022 and just received my first and only contact from their billing…read moredepartment in 2026 demanding $59 for a claim they say wasn't covered by insurance four years ago. No email, no phone call, no letter. Nothing for four years. The representative admitted that internal billing department changes and operational issues were the reason it took them this long to reach out. Their own staff confirmed the delay was entirely on their end, yet they still expected me to pay without question. This is not how a patient-centered practice operates. If you value professional, organized, and respectful patient care, look elsewhere.