Let's face it, no one wants to go to a mechanic shop. We've all heard or experienced the horror stories about getting ripped off. But I we'll say if there is one place that is honest and fair (when was the last time you heard that word?) then I will recommend getting to Grismer. I called and got in the next morning. The price was absolutely reasonable and fair. Plus the work was top notch. read more

I called this morning to get new tires and Donny got me in same day and got it done even sooner than my appointment scheduled time! He was very helpful and kind through the entire process and even helped save me money with a rebate with the tires I got. We will be back for my next round of tires as well as my husband's future tire needs. read more

Have services with this Grismer location for over two years and have never had below a 5 star experience. Quick appointment scheduling. Fair pricing. Wide range of services. If you're looking for a professional shop with a small town feel this is it. They'll remember your name and treat you like you come in every day. read more

Grismer Tire & Auto Service - Service area shot from waiting room. - Tires Near Me - Hilliard, Ohio

I called because my wheel cover and valve stem caps were stolen. I got replacement wheel covers but didn't want to mess anything up putting them on. After calling several places, Grismer Tire & Auto Service helped. Demetrius was absolutely awesome and made sure everything was set up and ready to go. I will definitely be back for maintenance. read more

I have been taking my car here for years. Recently I had a burned out headlight. They charged me for the bulb but not the labor to change. Granted it only took a couple minutes, but most places would have charged a minimal labor service fee. They are straight shooters and I like that I can see my car while they work on it. read more

Good customer service the guy I talked to was nice and professional. Unfortunately I wanted to put wider 275's on my Charger Scatpack and they refused to do it because they only do OEM. Cant say what the service is like here but at least the customer service is good in my experience. read more

Ryan was incredibly helpful and saved me $800 from what a dealership had quoted me! I had a hole in my tire, the dealership said they tried to repair but the hole was too big. I would need at least 1 new tire but they were recommending 2 because of wear. Turns out they just didn't try to repair it very well and I should be able to get at least another 6 months on my current tires. Ryan's team was able to properly fix my "unfixable" tire and it was less than $30!!! I very much appreciate Ryan's honesty in his business. read more

I won't have work done anywhere else! My car needed new tires last year, and I shopped around. Grismer had the best price and a special deal that also got me four free oil changes. I opted to get the protection plan too in case anything went wrong with the tires. The guys ordered the tires, called me when they came in and I dropped of my car. The whole thing took a couple of days. Everybody I interacted with, from the staff at the front desk to the guys working under the cars was friendly, knowledgeable, and respectful. I ask questions and not ONCE did anybody at Grismer "mansplain" or talk down to me when answering. For this, I am very appreciative. This weekend I blew a tire and had AAA tow my car over while the shop was closed. I called Grismer in the morning and they assured me they'd take care of it. A few hours later, my car is ready to go with a new tire for just $12 (thanks service plan!). read more

Beware. March 26th I visited Grismer Tire in Hilliard to inquire about a headlight. My driver's side headlight went out on my way to work that same morning and Grismer is not open before 7 am. Since Grismer is across the street from my home, I thought about how convenient it would be stop there rather than detour to my Dealer on Sawmill. I had been to Grismer in the past for small repairs, a tire patch or tire pressure check and had a good experience. Unfortunately, after my experience yesterday, I will not return to Grismer. Grismer Tire had not a single customer in its lobby when I arrived at 4 : 30pm. I walked in, told the two men behind the counter I was looking for a replacement headlight for my Honda and let the employee see if he was able to accommodate my request to buy one. I also pointed out that I stopped in knowing the cost would be much more than the dealer but was willing to pay for my convenience sake. The employee let me know he had a headlight and how much it cost...however, the person that was going to put in my headlight was at lunch and would not be back until 5:30pm. I told him that was fine I would come back at 5:30. The employee then explained that if I left I may lose my place if someone else came in. He told me I needed to leave my car at Grismer. I then asked this question. "If I pay for my headlight and then come back at 5:30pm to have them install it he would not do it"? The employee told me I needed to leave my car. I told him there was no way I could leave my car. I had no one to run me back and forth. I said, ok. I left. I drove directly to my dealer- the headlight was fixed in less than 10 minutes. Cost. $15.00. Cost at Grismer. $33.00 Labor plus 15.00 for the headlight. I was willing to pay the 48.00 plus tax price tag to stay close to home but I felt that there was something going on that one of the 2 men at Grismer would not change my headlight. In addition, why would I be required to leave my car at the shop? Does Grismer not take appointments? I offered to pay prior to my service. I have a feeling that if I was a man, my treatment would have been much different. I wonder if the Grismer employee has a wife and daughters. How would he react if the situation was theirs? It is a terrible lesson for me to experience. Perhaps the employee could have saved me time by just telling me he wasn't interested in helping me. I would have, at least, respected that honesty. Beware. read more

We're heading out to dinner Friday night with our newborn baby and our Explorer overheated right near Grismer Tire on leap Road. pulled in 15 min before closing. These guys were awesome !! The manager Daniel drove to pick up the part and they fixed our SUV to get us back on the road. They did all of this after closing - on a Friday !! I definitely recommend coming here for excellent service !! read more

Grismers on Leap Road in Hilliard is TOP NOTCH! I have been going there for years and they do a great job for a fair price. I highly recommend them! Service team is awesome!! read more

I got a quote online. Scheduled a visit online. Went as scheduled and got serviced as scheduled. Everything happened smoothly. Their pricing is competitive and service is good and on time. read more

I have taken a few vehicles there in the past few months. I shopped them with all the big name tire shops and their "out the door price" was $20 to $50 cheaper on all the vehicles. Not to mention, they give you 4 free oil changes. That was a no brainer to take my care there. Every time they get you in quick, give top notch service, and staff is very friendly. I would recommend this place. read more

Beware!!! Grismer Hilliard is dishonest. They do not accept their own coupons. The salesman lied about the price of service by changing the price. He would not give keys back without paying the higher price. We won't be to grismer's again. Spend your money elsewhere! Bad place. read more

I have been a long time Hilliard resident and Grismer customer. Unfortunately I will no longer be going there. The air conditioner in my car stopped. I took it to Grismer rather than the dealership. Grismer worked on and fixed it charging over $600. The air immediately stopped working. I left the car with them for over a week the second time before they determined that they couldn't get it working. They referred me to the dealership that has better diagnostic equipment. The dealer determined the error and charged half the cost that Grismer had. Grismer wouldn't provide the refund that they initially told me would be coming because I didn't follow their warranty protocol which I was never made aware of. We then agreed to forego the refund for new tires. They replaced two tires on the rear but did no do the front and were rude to my daughter as she picked up the car. I like to support local business, but I wouldn't recommend Grismer to anyone any more. Its a shame they used to be my go to mechanics. read more

Outstanding service provided by John C at Grismer Tire today! Our Lexus SUV needed tired and brakes, so John walked me through a reasonable selection process with professionalism rarely shown in the auto world- my perception at least. He made me feel comfortable and informed throughout the whole day, truly treated me and my family like we were is only and best customer of the day- and trust me we weren't! I'm totally comfortable recommending Grismer and John C to anyone shopping or in need of tires!!! Outstanding job today! Off the chart service! read more

I've purchased tires and had brake work done here, good prices, accurate work, and great customer service. They are my preferred shop! A tip, get there early, they stay busy, or better yet, schedule an appointment. read more

I got new brake pads and rotors from Grismer Tire and Auto Service in Powell in December 2015. In late December 2016, I noticed a grinding sound in the rear brakes so I made an appointment to take the car in to get checked out over my lunch hour at the Grismer in Hilliard. Long story short, Grismer told me that I needed new brake calipers, hoses, rotors, and pads, to the tune of $1046! I took it into a competitor's repair shop for a second opinion and they showed me that the brakes are fine and that none of that work needs done! The noise was the result of a minor burr in one brake pad, but it had not damaged the rotor. They fixed it and did not even charge me for it. Not a cent! I was very relieved but also very angry. I called Grismer and told them about it. The manager claimed that they were having a problem with one of their technicians and denied any responsibility for it. I accused him of trying to sell me a bill of goods. They would have been very happy for me to shell out all that money, thinking I really needed those repairs. That is unethical at best, and crooked at worst. Judge for yourselves whether they are simply incompetent or dishonest (or perhaps both). Beware. read more