My wife has Inflammatory Breast Cancer (IBC) - Stage IV, Metastatic, Aggressive. Like 90% of IBC…read morepatients, the IBC was already Stage IV when it was diagnosed. We opted for the hospice option because it was already spreading around her body. Life Choice Hospice has been there for us with a caring and professional intake session the morning after we contacted them through their website. That evening, Life Choice had delivered the equipment that my wife would need and started transitioning her to her new medications. We have a core care team of three. The names I have been using for them on our CaringBridge page are: The Amazing Nurse Julie (the primary caregiver who expertly changes the tumor's dressing and provides on-point answers, advice and support for both of us three times a week), The Fabulous Jessica (social worker whose visits, calm assurances, and insightful suggestions are truly priceless), and Stephanie the Magnificent (our Certified Nursing Assistant - because like a magician, she can turn my wife's soiled bed linens into clean ones really fast without my wife ever having to leave the comfort of the bed). When my wife woke up in pain at 2 am, we called the Life Choice Hospice 24-hour line, expecting to get an AI or an answering service. A Nurse Practitioner (NP) answered, (yes, a real person), and had the on-call person here in less time than we usually had to wait in an Emergency Room. The on-call (I forget if they were LPN or NP) was professional, caring, understanding, competent, and thorough who took care of her and did not leave until she and I both understood what was going on, why, what they were going to do about it, and what I had to do and watch for as they change her medication dosage and frequency to adapt to her increasing pain levels. We have needed the Life Choice 24-hour services at other odd hours between 11 pm and 4 am, and, while the NP on the phone and the LPN or NP that showed up were different, the pattern of professionalism, care, concern, and thoroughness was the same. When she noticed that I was getting overwhelmed with caring for my wife, The Fabulous Jessica suggested a "respite" meaning that my wife could visit a 24/7 care facility for 5 days to give us both a break. I did not know such a thing existed or could be so beneficial and timely. All three of my wife's core care team continued to care for her while she was in the 24/7 care facility. Life Choice had already contracted with a service award-winning facility, arranged transportation, got my wife settled in there, provided continuity of care by keeping their previous schedule, and coordinated the care my wife received from the 24/7 facility when Life Choice was not there. If you could use the help of a caring, competent, and understanding team of medical professionals like this, please contact Life Choice Hospice and Palliative Care. They accepted both my insurance from work and Jean's Medicare Part A.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.

A tiny, calm elder 8 pound dog was taken away from a senior resident. After 11 years together, he…read morewas given to another family. He snapped at a worker who does not know how to handle a dog. Incredibly sad. Don't allow dogs/hire employees that do not know how to properly handle the dogs in their care.

My aging parents moved here in 2014, and my dad is still there...at 94 and counting! They both…read morearrived with "mild cognitive deficits of the Alzheimer's type." Because the care and programming and staff are so family- and patient-centered, my brothers and sister and I have a kind of peace of mind and heart we never thought possible. All I can say is thank heavens they bought long-term care insurance (with no cap!) back in the late '90s. After mom passed in 2016, dad ultimately moved to the "Renaissance Care" floor, where every possible need he has is met. We even transferred his supplementary health insurance coverage plan to the Sunrise Advantage Plan, as it's far less costly than BCBS, and his care is even more comprehensive, with visiting providers instead of the disruption of him having to go to them, which is quite difficult in his current confused state. We were worried they wouldn't like the food, but they loved it from the start! I think the food at a place like this serves as a barometer for their feelings about being there, and from the start, although a bit bumpy at first (nobody wants to move away from home), they settled in nicely and made friends. I would highly recommend Sunrise to anyone considering assisted living.

I WISH. I could leave 0 stars…read more Do. Not. Trust. Your. Loved. Ones. With. These. MURDERERS. Nurses bullied us into letting them take my grandfather for "a few days" because they wanted to manage his symptoms better. He was taken last night and we got a call this morning that he died. They didn't feed him. They didn't give him his medications. They didn't check his oxygen levels because they "don't usually do that" but they PROMISED THEY WOULD BECAUSE IT WOUKD MAKE US FEEL BETTER FOR HIS OXYGEN TO BE STABILIZED. They pumped him up with morphine when we specifically said we only give it to him once a day before sleep. They took him away from us to leave him in a room by himself and die.

The facilities are very clean and attractive---that said, Journeycare promised that our Mom would…read morebe looked at and be pain free in her last days. So far, we've had to chase the nurses down to administer simple treatment like providing some moisture to her mouth-which is cracked, dry, and very painful. Mind you-not meds-but simple hospice care. I'm expressing these concerns not only as a son-but also as a physician. I walked in on the daughter complaining for the second day. Mom has only been there barely two days. Journey care----please provide services you promised.

Suncrest was wonderful. My Mom passed away this week, she lived at the Waverly Inn Memory Care in…read moreArlington Heights, IL for a little over 6 months. Their facility is top of the line. My Mom then entered into Hospice and Suncrest came in about 3 months ago and Gloria was her nurse Mon-Fri, she really cared for my Mom in a special way and took good care of her along with the staff at the Waverly. Red from Suncrest was just as amazing, keeping me updated every week, They both are very compassionate and love what they do and it shows. The last week of her life Red and Gloria helped me through it all. and Gisela and her staff at the Waverly as well. The social worker Stephanie, was actually there in the room when my Mom took her last breath. She looked so beautiful, Gloria would dress her, put a little blush & lipstick on and when she passed, she looked like an angel, Both of these places are so wonderful. Together, they are the best choice if you are needing care and compassion for your loved one.

Timothy Dance is a lawyer for Suncrest Hospice. My mom passed away while under their care on…read moreJanuary 7, 2025. Timothy Dance called me and threatened to sue me for harassment. Suncrest Hospice blocked my phone number, effectively avoiding accountability for their corrupt administration. I want to clarify that my concerns are not about the nurses or CNAs; it is the administration that is entirely corrupt. I urge everyone to request their medical records and read every detail carefully. The lies, misinformation, immaturity, and irresponsible behavior I encountered were unacceptable. I am a 58-year-old daughter who lost my mom, and instead of offering support, they made my grief and panic even worse. I do not recommend this organization because of the administration--particularly people like Timothy Dance--not because of the dedicated nurses and CNAs involved in my mom's care.

My mom Jane Frances Back Struck got Risperdal and Haldol for saying leave me alone. That was…read moreunneeded. Compensation begged. my mom's jewelry was stolen-did you find any. James T. Struck 773 6807024

New Glen Oaks Nursing Home. Spent 10 plus weeks there and entered w/ absolutely no idea what to…read moreexpect. Being on the younger side of the age scale, I realized how difficult it was to provide satisfactory services to a population that ranged 30 years age difference and untold illnesses. But, somehow they did. Mostly in a caring and respectable manner. They make it a point to know everybody's name and to address them by it. Not having another Nursing Home to judge it by. They deserve 5 stars, I deducted a personal 1/2 star only because the population is on restricted diets and I'm a picky eater.

My brother has pancreatic cancer, and he is at their Wauwatosa location, at North Ave and 75th…read morestreet, located on the 4th floor. All the staff that work here are nothing short of amazing, as they work hard to keep my brother comfortable in his last days. I met with Sheila Carter at the hospital my brother was at after a bad fall at home. She went over all the paperwork with us and I could not be happier with this choice. They have 17 units for patients to stay in, and my brother's room was much larger than I thought it would be, with more than enough seating for our large family and friends. The nurses that are taking care of him are Ann and Andrea, and they are both perfect for this job as they are very caring. They know that they might be the last persons that he sees before passing away. Each time we have gone up to see him, they have been checking on him many times an hour. They even showed my wife, Sheryl and myself how to get to give him coconut water applied to his lips, as he cannot drink or eat now. I know that cancer sucks, but if you need a great place for your final days, this is the place. Call Sheila directly for any help you might need (262) 930-6687.

Can't get Management staff to surrender Contract information for my mother who started care under…read moreAccent, our mom passed, accent, has delayed our processing information to our insurance company, Terrible customer service!

The nurse was fine, but did not write down when she would be coming next. (Since my mom has…read moreAlzheimer's disease, she needs things written on a calendar.) Their billing is a mess. They are difficult to deal with, uncommunicative, and always act as if you are trying to steal their money.

Companion Services is a terrific company. I needed 24 hour care for my elderly father and they sent…read moreprofessional and kind caregivers to fulfill this need. When my dad was eventually in hospice the caregiver was especially knowledgeable and supportive of my dad and my family. I felt so relieved to have such wonderful caregivers. The owners are supportive too and billing was easy to understand.

Thank you for your caring and professionalism during my Mother-in-Law final months. We received a…read morelot of help during the time when our family needed the most. Your staff was very nice and kind to our Mom and we really appreciate everything you had done. Thank you!

Jenny Novy is absolutely amazing! She is completely motivated by helping seniors have a better…read morequality of life. I met Jenny when I was working to get an aunt and uncle's long-term care insurance policy reinstated after they let it lapse due to impairment. Jenny listened to our story and gave me great advice on how to move forward. Now that their policy is back in force, we plan to use Jenny's group for their in-home care. An extra bonus is that Jenny deals directly with the insurance company, making things easier for the families. Thanks for your help, Jenny!