My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.

A tiny, calm elder 8 pound dog was taken away from a senior resident. After 11 years together, he…read morewas given to another family. He snapped at a worker who does not know how to handle a dog. Incredibly sad. Don't allow dogs/hire employees that do not know how to properly handle the dogs in their care.

My aging parents moved here in 2014, and my dad is still there...at 94 and counting! They both…read morearrived with "mild cognitive deficits of the Alzheimer's type." Because the care and programming and staff are so family- and patient-centered, my brothers and sister and I have a kind of peace of mind and heart we never thought possible. All I can say is thank heavens they bought long-term care insurance (with no cap!) back in the late '90s. After mom passed in 2016, dad ultimately moved to the "Renaissance Care" floor, where every possible need he has is met. We even transferred his supplementary health insurance coverage plan to the Sunrise Advantage Plan, as it's far less costly than BCBS, and his care is even more comprehensive, with visiting providers instead of the disruption of him having to go to them, which is quite difficult in his current confused state. We were worried they wouldn't like the food, but they loved it from the start! I think the food at a place like this serves as a barometer for their feelings about being there, and from the start, although a bit bumpy at first (nobody wants to move away from home), they settled in nicely and made friends. I would highly recommend Sunrise to anyone considering assisted living.

I WISH. I could leave 0 stars…read more Do. Not. Trust. Your. Loved. Ones. With. These. MURDERERS. Nurses bullied us into letting them take my grandfather for "a few days" because they wanted to manage his symptoms better. He was taken last night and we got a call this morning that he died. They didn't feed him. They didn't give him his medications. They didn't check his oxygen levels because they "don't usually do that" but they PROMISED THEY WOULD BECAUSE IT WOUKD MAKE US FEEL BETTER FOR HIS OXYGEN TO BE STABILIZED. They pumped him up with morphine when we specifically said we only give it to him once a day before sleep. They took him away from us to leave him in a room by himself and die.

The facilities are very clean and attractive---that said, Journeycare promised that our Mom would…read morebe looked at and be pain free in her last days. So far, we've had to chase the nurses down to administer simple treatment like providing some moisture to her mouth-which is cracked, dry, and very painful. Mind you-not meds-but simple hospice care. I'm expressing these concerns not only as a son-but also as a physician. I walked in on the daughter complaining for the second day. Mom has only been there barely two days. Journey care----please provide services you promised.

Suncrest was wonderful. My Mom passed away this week, she lived at the Waverly Inn Memory Care in…read moreArlington Heights, IL for a little over 6 months. Their facility is top of the line. My Mom then entered into Hospice and Suncrest came in about 3 months ago and Gloria was her nurse Mon-Fri, she really cared for my Mom in a special way and took good care of her along with the staff at the Waverly. Red from Suncrest was just as amazing, keeping me updated every week, They both are very compassionate and love what they do and it shows. The last week of her life Red and Gloria helped me through it all. and Gisela and her staff at the Waverly as well. The social worker Stephanie, was actually there in the room when my Mom took her last breath. She looked so beautiful, Gloria would dress her, put a little blush & lipstick on and when she passed, she looked like an angel, Both of these places are so wonderful. Together, they are the best choice if you are needing care and compassion for your loved one.

Timothy Dance is a lawyer for Suncrest Hospice. My mom passed away while under their care on…read moreJanuary 7, 2025. Timothy Dance called me and threatened to sue me for harassment. Suncrest Hospice blocked my phone number, effectively avoiding accountability for their corrupt administration. I want to clarify that my concerns are not about the nurses or CNAs; it is the administration that is entirely corrupt. I urge everyone to request their medical records and read every detail carefully. The lies, misinformation, immaturity, and irresponsible behavior I encountered were unacceptable. I am a 58-year-old daughter who lost my mom, and instead of offering support, they made my grief and panic even worse. I do not recommend this organization because of the administration--particularly people like Timothy Dance--not because of the dedicated nurses and CNAs involved in my mom's care.

My mom Jane Frances Back Struck got Risperdal and Haldol for saying leave me alone. That was…read moreunneeded. Compensation begged. my mom's jewelry was stolen-did you find any. James T. Struck 773 6807024

New Glen Oaks Nursing Home. Spent 10 plus weeks there and entered w/ absolutely no idea what to…read moreexpect. Being on the younger side of the age scale, I realized how difficult it was to provide satisfactory services to a population that ranged 30 years age difference and untold illnesses. But, somehow they did. Mostly in a caring and respectable manner. They make it a point to know everybody's name and to address them by it. Not having another Nursing Home to judge it by. They deserve 5 stars, I deducted a personal 1/2 star only because the population is on restricted diets and I'm a picky eater.

Can't get Management staff to surrender Contract information for my mother who started care under…read moreAccent, our mom passed, accent, has delayed our processing information to our insurance company, Terrible customer service!

Not trustworthy .......over medicates. Does not listen to family . Does not follow through on…read morerequests or set plans of family. Says yes and does nothing to correct problems.

The nurse was fine, but did not write down when she would be coming next. (Since my mom has…read moreAlzheimer's disease, she needs things written on a calendar.) Their billing is a mess. They are difficult to deal with, uncommunicative, and always act as if you are trying to steal their money.

Companion Services is a terrific company. I needed 24 hour care for my elderly father and they sent…read moreprofessional and kind caregivers to fulfill this need. When my dad was eventually in hospice the caregiver was especially knowledgeable and supportive of my dad and my family. I felt so relieved to have such wonderful caregivers. The owners are supportive too and billing was easy to understand.

Thank you for your caring and professionalism during my Mother-in-Law final months. We received a…read morelot of help during the time when our family needed the most. Your staff was very nice and kind to our Mom and we really appreciate everything you had done. Thank you!

Jenny Novy is absolutely amazing! She is completely motivated by helping seniors have a better…read morequality of life. I met Jenny when I was working to get an aunt and uncle's long-term care insurance policy reinstated after they let it lapse due to impairment. Jenny listened to our story and gave me great advice on how to move forward. Now that their policy is back in force, we plan to use Jenny's group for their in-home care. An extra bonus is that Jenny deals directly with the insurance company, making things easier for the families. Thanks for your help, Jenny!