1. Groomingdale's

    1. Groomingdale's

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    Thousand Oaks, CA

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    Groomingdale's

    5.0 (7 reviews)
    Closed 9:00 am - 5:00 pm

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    Meet Charlie

    Vilma did a wonderful and thorough job on my Bichon Charlie. Her services are highly recommended.

    Love my Groomingdales!!

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    6 years ago

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    7 years ago

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    10 years ago

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    3Tails Dog Salon

    3Tails Dog Salon

    4.7
    (12 reviews)

    Who let the dogs out?…read more Who, who, who, who, who? No! Not the song from the year 2,000... Literally, there are some dogs running all through the parking outside of 3 tails Dog Salon... Haha True story? Maybe A Hook just to grab your attention?? Probably Will you ever know the truth??? Absolutely Not ;) But hey, you made it this far, so let's just keep on going. Approximately a year or so ago... I was shopping at my local Trader Joe's and in the parking lot (NO, there were no dogs on the loose), but there was a table set up with 2 girls advertising a new Dog Salon that was opening right next to T.J.'s. As we were on the hunt for a new dog groomer (our last one turned out to be a nightmare), we were excited to know that one was coming soon and it was literally right down the street from our house. So I took a business card and asked how comfortable they were with working with Pugs (which are not big fans of getting their nails clipped) to which they replied "they could absolutely do it." Within a week from my initial interaction with the 3 Tails staff in the parking lot, I made an appointment with the gal behind the counter named X.O. Little did I know then, but X.O. would soon be the one who would always ensure our sweet pug named Teddy was in good hands every time we would bring him here for a nail trim. X.O., you truly are the BEST!!! Since Teddy's first nail clipping here, we have been back pretty much every 2 to 3 weeks and over time, Teddy has seemed to get less and less anxious when it came time to go in for a nail trimming. In the beginning, I'll admit that I too would be a little anxious and would nervously wait for him right outside while he was in the back getting his nails done. Nowadays, I just drop him off with no cares in the world and go shopping at T.J's. Within 20 minutes or so, my Teddy boy is ready for pick up and he seems to be unfazed. I truly believe that it's the 3 Tails Team that works their magic and their genuine love for dogs brings a calmness not only to the dogs themselves, but also to their nervous-nelly pet owners (aka me). Other than nail trimmings, 3 Tails Dog salon offers the following: Baths, Grooming, Teeth Brushing, Ear Cleaning, Anal Glands Service and Day Care is also available. So if you are a Thousand Oaks, Conejo Valley local and you're looking for an AWESOME Dog grooming salon, I highly encourage you to give this place your business and support.

    Great people and vibe. Professional cut and grooming. My dog Cassidy is never looked better! Highly…read morerecommend

    The Grateful Groomers

    The Grateful Groomers

    4.4
    (27 reviews)

    I was looking for a groomer who could be extra gentle and be able to deal with my very fearful dog…read more, Honey, who bit the first groomer we tried. We thought she would have to be muzzled or sedated to get groomed. This turned out not to be the case with Maimai at the Grateful Groomers. This groomer and her helper have a gentle, friendly manner that made Honey feel comfortable. They did a wonderful job with Honey.

    First off I want to start by say I'm big on customer service and how people text and or talk to me…read moregoes a long way. What you are not about to do is talk to me side ways on text. Okay so I was initially scheduled an appt for my dog for May 13, let's not forgot I was never given a time to begin with. I text the business since this is how they like to communicate asking if there was an available spot today or tomorrow because I may have a scheduling conflict. I received a response stating I'm sorry, we don't have anything available until next week, so I'm thinking to myself cool I can perhaps reschedule for next week. So I asked what days she had available. Response back was It would take a lot of shuffling of the schedule to accommodate a different appointment for your dog as We service your area very infrequently. If you can, please keep what you have. Okay so I'm thinking to myself why tell me you have available spots and now telling me as a customer to keep what I have?! Strange so I tell her I have a scheduling conflict and may need to change the appt to a different day. Response back was I will get back to you. I'm not sure we will be able to continue providing services for you as your schedule is constantly changing and as I explained, we service your are very infrequently. I'm thinking to myself my schedule isn't set in stone and most definitely not mine things change and things come up. My response was you said you had availability next week and can she let me know the days as I may have a scheduling conflict as I mentioned before. A delay in response but she text back stating I will get back to you. I understand, but if we can't accommodate the changes it might be best to find someone that is in your area more often andhas a more flexible schedule. By this time I'm a little irritated with all this back and forth, just let me know what you have available and I'll decide the rest. Next text response is Our office opens at 9AM You will hear from me after that. Again I'm thinking to myself why are you responding to me before your business opens now all of a sudden you want to communicate at 9 ugh ok. Some Of the things she is telling me is uncalled for so I tell her that. I asked whom I was talking to and she said Heather I'm the scheduling and operations manager. I gave her some advice on being more professional and having a business mindset. No way to talk to customers, well text since this is all she does, someone is giving you business and you want to get snarky? Received another text after I told her about being professional, the text stated I am canceling your appointment on Saturday and will not be rescheduling your dog. No further services will be provided. Have a nice day. I couldn't do nothing but laugh. Truth and fact of the matter is have some business etiquette even if you are texting and accept the feedback I gave you not cancel my appt and being mad shows your unprofessionalism. Less is better over text and all that extra you was telling me wasn't necessary. I'll gladly take my business elsewhere. Have a blessed day and work on having a business mindset.

    Groomingdale's - petstore - Updated July 2026

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