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    Pawsitive Vibes

    5.0 (7 reviews)
    Open 9:00 am - 2:00 AM (Next day)
    Updated 2 months ago

    Services - Pawsitive Vibes

    Bath and groom only

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    2 years ago

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    2 years ago

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    2 years ago

    Excellent service! Great job! Lucy was happy to see me without any stress. I love that the dog is not caged here. I'll be coming for sure.

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    2 years ago

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    3 years ago

    Emily does a great job. She is very nice and obviously loves dogs. Her prices are reasonable and she works quickly.

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    3 years ago

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    3 years ago

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    The Grateful Groomers - Nap time after bath time

    The Grateful Groomers

    (27 reviews)

    I was looking for a groomer who could be extra gentle and be able to deal with my very fearful dog…read more, Honey, who bit the first groomer we tried. We thought she would have to be muzzled or sedated to get groomed. This turned out not to be the case with Maimai at the Grateful Groomers. This groomer and her helper have a gentle, friendly manner that made Honey feel comfortable. They did a wonderful job with Honey.

    First off I want to start by say I'm big on customer service and how people text and or talk to me…read moregoes a long way. What you are not about to do is talk to me side ways on text. Okay so I was initially scheduled an appt for my dog for May 13, let's not forgot I was never given a time to begin with. I text the business since this is how they like to communicate asking if there was an available spot today or tomorrow because I may have a scheduling conflict. I received a response stating I'm sorry, we don't have anything available until next week, so I'm thinking to myself cool I can perhaps reschedule for next week. So I asked what days she had available. Response back was It would take a lot of shuffling of the schedule to accommodate a different appointment for your dog as We service your area very infrequently. If you can, please keep what you have. Okay so I'm thinking to myself why tell me you have available spots and now telling me as a customer to keep what I have?! Strange so I tell her I have a scheduling conflict and may need to change the appt to a different day. Response back was I will get back to you. I'm not sure we will be able to continue providing services for you as your schedule is constantly changing and as I explained, we service your are very infrequently. I'm thinking to myself my schedule isn't set in stone and most definitely not mine things change and things come up. My response was you said you had availability next week and can she let me know the days as I may have a scheduling conflict as I mentioned before. A delay in response but she text back stating I will get back to you. I understand, but if we can't accommodate the changes it might be best to find someone that is in your area more often andhas a more flexible schedule. By this time I'm a little irritated with all this back and forth, just let me know what you have available and I'll decide the rest. Next text response is Our office opens at 9AM You will hear from me after that. Again I'm thinking to myself why are you responding to me before your business opens now all of a sudden you want to communicate at 9 ugh ok. Some Of the things she is telling me is uncalled for so I tell her that. I asked whom I was talking to and she said Heather I'm the scheduling and operations manager. I gave her some advice on being more professional and having a business mindset. No way to talk to customers, well text since this is all she does, someone is giving you business and you want to get snarky? Received another text after I told her about being professional, the text stated I am canceling your appointment on Saturday and will not be rescheduling your dog. No further services will be provided. Have a nice day. I couldn't do nothing but laugh. Truth and fact of the matter is have some business etiquette even if you are texting and accept the feedback I gave you not cancel my appt and being mad shows your unprofessionalism. Less is better over text and all that extra you was telling me wasn't necessary. I'll gladly take my business elsewhere. Have a blessed day and work on having a business mindset.

    Pawsitive Vibes - groomer - Updated July 2026

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