I contacted VLRV for service on my main air conditioner on my 5th wheel RV. When I called to set…read moreup an appointment, I explained that my unit was not working at all and it appeared the fan motor had frozen up. Two technicians arrived right on time, and hit the ground running. A quick check from inside the rv of the power to the unit confirmed that the motor had indeed frozen up. Within minutes they were up on the roof with a new motor that they had brought with them. After about 30 minutes or less, they were down and checking that everything was running well and that the unit was cooling As it should. They were both very professional and made sure that all was well before they left. Considering that they are a mobile service, I felt that for the service I received the price for the service call, labor and parts was very reasonable. John, Simpsonville, SC

I wouldn't recommend this so called company to anyone. First they charge you 3 times the amount…read morethat anyone would. You would be better off and save money by going to camping world. Second they don't stand behind their work. I had them work on a water tank and finally got it done waiting most of the summer and then had a electrical issue from their work and they won't fix it. You're asking for trouble if you have these people work on your equipment. All they want is your money and they don't care if you come back or not.

​I am very disappointed with the service I received regarding the purchase of our new 2026 Momentum…read more320G. The salesman was aware of the issues we experienced from the beginning but failed to follow up to ensure they were resolved. ​Given the importance of referrals and repeat business, one would expect a proactive approach to customer satisfaction, especially after discussing these issues with him in person. ​Additionally, the finance representative was overly aggressive in attempting to sell the warranty. ​Furthermore, during our initial walkthrough, it was evident that a proper pre-delivery inspection had not been performed prior to our arrival. Upon lowering the rear door of the toy hauler, we discovered a broken wheel and another missing wheel on the deck gate, alongside a torn screen. Rather than addressing these issues immediately, we were advised that this was a warranty issue and to take the vehicle home and return it three weeks later due to service backups. I objected, emphasizing that because the unit was brand new, these pre-existing defects should not be treated as a standard warranty claim. ​Although this occurred on December 15th, the dealership retained possession of the RV until March--returning it just one week before a major month-long trip we had scheduled. To make matters worse, two wheels were still missing from the deck railing upon its return, and they remain unreplaced to this day. Moreover, the switch to start the generator from inside is inoperative, however it can be turned off with that switch. The unit was brought back to the dealership on April 15th and to date nothing has been done. Attempts to resolve this by contacting Grand Design headquarters directly results in conflicting information. ​While the dealership did finally order the necessary TPMS sensors two weeks ago, which they still have not received, the problem with the generator is still not fixed. Our overall experience has been entirely unacceptable. Due to the extensive delays, we have been forced to pay for an empty storage lot for months. Because of this severe lack of service and accountability, we will no longer do business with Blue Compass, nor will we work with this particular salesperson at any future dealerships. Needless to say, we will never purchase anything else from Blue Compass! 'BUYERS BEWARE"

We had an appointment to have warranty work done at Spartanburg Blue Compass. Was told it would be…read moreabout a month due to warranty approval. Three week in called to check on approval and if it will be done by month end. Made numerous calls to the service department and nobody answered any of the calls. Four times we did talk to the scheduling lady(very polite) and explained the issue we were having. She called the service department and nobody answered. She said she would send a message to the department and the manger and someone will call back. Never happened no call back or text. My wife found the number for the lady who walk us around the day we bought the rv. She said they have not looked at it and it would be at least 3 more weeks . Or we could come and get it and take to a different Blue Compass to get it fixed. That will not be happening. Please do not tell me we should not been treated this ect ect. Please remain silent like your service department.

Robert McDaniel, GM at Blue Compass RV in Duncan,SC learned of our displeasure and reached out to…read morefind a solution. He talked to us and more importantly, he listened. Through a series of calls he was able to work out the solution to our biggest issues. We are thankful to Robert for his assistance.

SO, if i could give a negative stars, i would. Like many…read moreothers we have had nothing but BS from this organization. bought the extended everything warranty- which covers NOTHING- oh wait they did change a flat tire once...but every other time we needed any assistance, it was not covered and was out of pocket . so we cancelled warranty...3 months AGO, STILL NOT PROCESSED. we submitted a reimbursement request for them sending a tech to fix the slide-who flat out stated they were not allowed to work on slides...claimed our vin was not registered. um, ??? we have called them 7 times and they addressed issues 7 times... why now all of a sudden....when i file following their processes...they cant find me or my camper in their systems... to be fair, BC sold the warranty, not sure if they own or are part of the RV Complete org. trying to get resolution to issues is impossible. cant get a phone call. barely get a response via email. Never recommending this company to anyone, not even my least favorite person!!!

Great service very knowledgeable and helpful they listen and do what they say. Trust them to be…read moreupfront and willing to work with you. While I do not live in the area I have used the several times to take care of my rig. They always do great work and charge a fair price, I've never felt taken advantage of since we live full time in the rig and they always take that into consideration. Hope nothing else happens but if it does I'd go out of my way to see them. Charles can be counted on to make sure the jobs done right

Arrogant and non-helpful doesn't begin to describe these guys. I am dealing with an emergency on…read moreour way back to FL. Went to these guys for a quick road worthiness assessment on advice of a friend. The service representative was dismissive, non-helpful and reminded me several times that this was not "Walmart". I'm sure that the team that actually does the work is fine. However the "face" of the business is horrible. Would recommend finding alternatives if you can!

Family owned dealership. Tons of inventory. Parts and service department, With a Friendly staff!read more

My husband and I recently visited this dealership with our grown son who, along with his wife, had…read morealready selected a used RV and secured financing. They simply wanted a second opinion--my husband has experience in this area and we both understand the importance of getting a major purchase like this independently inspected. Initially, we asked a sales representative about inspections. He quickly pitched us their own inspection... for an additional $2000. No details, no transparency--just an upsell. When we declined, he told us we could bring in our own inspector, which seemed fair. We left the dealership planning to do just that--and to move forward with the purchase after the inspection. Then, just a couple of hours later, the same sales rep called my son and abruptly reversed course. He told him, in no uncertain terms, that absolutely no outside inspection would be allowed. He claimed it was against dealership policy and there would be no exceptions. That was a huge red flag. Why deny a reasonable, independent inspection on a used RV--especially one being sold as-is? It left us feeling like there was something to hide. Buying an RV is a significant investment, and this lack of transparency and sudden change in policy completely eroded our trust. Unbeknownst to the dealership, my Husband and I are also interested in buying a new RV but will now look elsewhere. Needless to say, they did not move forward with the purchase. If you're considering buying here, I'd urge you to think twice and ask plenty of questions--especially before signing anything. A reputable dealership should have nothing to hide.

I posted a review on 10/4/18 which was a very negative review. The issue has now been resolved to…read moremy satisfaction. I withdraw my negative review. They did in fact stand behind their work.

Did my clutch at this shop on my semi , and if you're a owner trucker you know that clutch job cost…read morearound $2000 +-, well fine it cost me around $2200 at this location , even tho they charged me for 5 gal of antifreeze , which I know they drained the old one out and put it right back in, which when I first picked the truck a mile down the road I got low antifreeze light..... hmmm??? At first when I came there I wanted to get nice Eaton fuller clutch so they could install it for me , but the owner assured me that they have a nice after market clutch called "D&W"clutch , well not even a year after, I only went around 100k miles and there is no more adjustment available all I can say that D&W clutch sucks and it's nooo good, and don't listen to them and get what you feel is right for you, not what they try to shove up ur behind...,., Good Eaton clutch should last you around 600 k miles minimum, so now I got Eaton clutch for $667 , Eaton clutch replacement kit for $249 and the quote for the job was $1000, so figure it for yourself.... I wouldn't come back here ......

These guys was called to repair my awning after a storm an OMG did crappy work. They didn't replace…read morescrews an also caused damage to my rv an after several calls from myself an Progressive they have not returned cals to either one of us! So if u want quality work an a company to stand behind it U DEFINITELY DONT WANT TO CALL THEM!!

From the owner: An RV is a big investment - it's almost like having a second home on wheels. If you want to make…read moresure your RV is ready for your next adventure, reach out to us. On The Spot RV Repair LLC offers RV repair services in Greenville, Spartanburg, Anderson and Lyman, SC.

Called at 5:00 on a Friday afternoon with a suspected bearing out on my stock trailer. They were…read moreonsite in 30 minutes and I was back on the road shortly after. Awesome service!

From the owner: Our customers and our quality of our work will always come first read more

Peaceful quiet you don't really hear neighbors or see anyone outside. There's no amenities but…read morequiet The only downside was some construction work going on in the park during our stay. It was a bit noisy at times, but we understand that improvements are being made, and it didn't detract too much from our overall experience.

This place isn't too bad they have short-term needs and long-term needs. The atmosphere is pretty…read moregood so far everyone I've met has been pretty pleasant. No one really bothers anyone. They have cameras everywhere that make you feel safe and they're extending their area.