The General Manager called me and we agreed on a solution to overlay the repair to make it…read moreinvisible. The repair is now complete and done to my satisfaction. Thank you following through on my comments. I did not rate them with five stars due to the initial issues I encountered.

Significant crack in foundation required immediate attention. Dave, Nick, Pasquale, Aaron, Brent,…read moreJayden and Carter completed the labor, in the HEAT and humidity with no complaints and with extreme professionalism. They were in and out in six days and left our home clean! GREAT company and employees! In addition, the young men were polite and thoughtful.

Showed up at my residence and was suppose to go to my rental property (less than 5 minutes away)…read more He told me on the phone I sounded "upset"? Asked me if I wanted to reschedule? I said no. When he showed, I asked how long it took him to get here and he responded, "2 hours". So I asked him why he wanted to reschedule since he drove so far. Again, he said I sounded upset on the phone. I took him into the basement and showed him the wall that I was concerned about. He was literally there less than 30 seconds and said it would cost $6,000. Handed me some literature and his business card. He left the basement and told me would write me quote. I proceeded to shut the lights off and ascended the stairs to see he had shut the door at the top of the stairs. I saw him back up VERY quickly like his pants were on fire (surprised he didn't get whiplash) and headed West. To get to US-131 you have to drive East about two miles. Very UNPROFESSIONAL, in my opinion! His name was Rick Silvis (Sales Manager). I guess I won't be doing business with Kent Foundation Repair!

From the owner: With over 60 years of service, we are your local and trusted foundation repair and concrete…read moreexperts. We offer you the knowledge, experience and stability of a large company -- and we make our services available at a fair price. We serve home and property owners, property managers, builders and structural engineers.

I have been very ill for a prolonged amount of time. Many doctors visits later, still no answers…read more On July 15 I called my neighbor who does mold mitigation and he came over and told me my crawl space was full of mold. My bedroom is directly over the crawlspace. Maybe that would explain why I felt like I got hit by a truck every morning I would wake up. He recommended Foundation Specialist to install a vapor barrier for me and I called them the same day. Cody from Foundation Specialist came out to he very next day and he gave me a quote. It was several thousand dollars less than what I anticipated. Unfortunately, they could not do the work until August 24. If you've ever encountered mold, once you know you have it, it's a very unsettling feeling. He told me he since it was causing me health issues, he would do his best to get to it on a rainy day since it would only take one day. I moved out of home temporarily and on July 25, Andrew came in and did the mold mitigation. On July 31, I got a call from Jason and he said a crew of guys was looking for some extra hours and could they come the next day and install the vapor barrier? I immediately said yes. This morning 4 young men arrived looking sleepy (as was I) but ready to work. They got right to it. My house is 90 years old and made of solid concrete. It was a space probably no taller than 3 feet. Nick, Drew, Tony and Dame were very efficient and worked well together. They took the time to show me the vapor barrier and dehumidifier and answer questions. I didn't like where the drain hose was so they quickly rerouted it for me. They were friendly and I really appreciated them for coming out in a Saturday. I can't thank them enough. It was not an easy job. Whatever they get paid, it's not enough. Thank you Foundation Specialist for helping an old lady out. You really took a lot of worry from me. Thank you Cody, Jason, Dame, Nick, Tony and Drew for making my job a priority. Will definitely recommend your company.

Really, they couldn't care less if they do the job right the first time - or the second time - or…read morethird. I paid them in full - but for the babysitting I had to do - I should have been compensated. My "project manager" (Brice) who was supposed to manage the job - was a "no-show". I never got a call from him when things went sideways. He never visited the site after selling me the job. In the end - I would use someone else for my next drainage project.

Remarkably still in business. I guess they sold the company in 2019-2020…read more They still don't honor their warranty; We will apply the money spent on failed system, "Bento Clay," but then they mark-up 200% over their competitors. Just extremely compromised. When we asked to speak to out sales rep who was supposedly a Master Plumber, they said he died of an heroin overdose? Not sure if that's true or not, their business model includes blame a dead guy???

Great service.,Very honest, highly recommended ! Did not need service done ... just a estimate…read more. the rep was very honest ! Thank you!

I had a great experience with their company. They were so helpful about the whole foundation repair…read moreprocess and they were prompt and efficient too. I would use them again if needed.

From the owner: Grand Rapids Foundation Repair Pros offer the highest level of foundation repair solutions for…read morehomes and businesses in the Grand Rapids area. We are extremely proud of our experienced crew, industry-leading equipment, and passion for getting the job done right the first time. We offer a complete array of foundation repairs, including basement repair, foundation leak repair, foundation crack repair, crawl space encapsulation, waterproofing and much more.

Highly recommended! John fixed two foundation cracks. He was professional, communicated well, did…read moreexcellent work, and you would never know there were 2 giant holes in our backyard

Honestly one of the worst experience with a trade company I've had recently…read more My wife and I were in the process of buying a home and there was water issues in the crawl space that needed to be remedied before the sale went through, so we called this company to have them waterproof our foundation. After the $13000 bill and "finish" of the project we noticed water still in the crawl space and our back step mysteriously pitched towards the house. We didn't think much of it because we had bigger projects to tackle. Fast forward a few months and it's time to figure out what happened. We call and explain the situation, and somehow it doesn't fall under warranty. They offer to come look at what's going on and potentially have to finish the project, for another $1500 plus $1000 to take out the step. We consider this to be ridiculous and attempt to take the step out ourself (which we do after another week of back breaking work), only to discover that they dug under our step, likely the cause of the collapse and pitch towards the house and only placed 6 inches of barrier without even attaching it to the house. Now after about 5 calls with no contact back I'm for ed to leave this review warning other homeowners from working with this crooked company. PLEASE STAY AWAY.

I cannot stress enough the value of West Michigan Waterproofing's warranty or the amazing customer…read moreservice and the owner Jeramiah's dedication to making sure the customer is happy! 10 years after our system was installed Jeramiah went above and beyond to make sure we are happy! We have in fact used WMW 3 times on 3 different homes and recommended WMW to other friends and clients they always step up to the plate and hit it out of the ballpark! Thanks WMW for taking great care its truly hard to find a company that cares as much as you do!

About seven years or so we had Ayer come out and remove the old broken clay weeping tile in our…read morebasement and install a new system complete with sump system. They did a nice job no more water in the basement. Hated the little in ground sump discharge tank in the yard...always standing water. We ultimately had a local contractor reroute the sump discharge to the city storm sewer system $$$. It resolved the problem. Ayers at the same time also installed new basement windows (wrong type) but never finished the installation until months later after a lot of calling...in the interim we patched them as best we could, but our basement became a haven for spiders and other insects. The next year at our annual Ayers sump inspection, Zach (Zachart Stout) pointed out the failing of our 80-year-old north basement wall, of which we were already aware of. So, by 2026 after annual inspections by Zach, the wall situation had worsened to the point of needing repair (or take your chances). An Ayers crew came out and installed a series of GeoLock wall anchors to stabilize the wall. Their work was timely, very efficient and left no mess. We probably would have rated Ayers with a 5 if it hadn't been such a poor previous experience with the windows. Thanks, Zach, for your help and advice over the years.

Hired Ayers to level and seal my patio. 1st visit they had…read moretrouble with the injection gun and could not finish. Then the foreman asked for full payment that same day. Unacceptable behavior!! Why would a customer pay for a job that is not done. 2nd visit they had the very same trouble with injection gun, and then spilled brake fluid on my newly sealed driveway. Apparently brake fluid is used to clean the gun. 3rd visit they finally had equipment that actually worked. But I would not let them apply the seam sealant because it was gray and did not match my colored stamped patio, in which the sales representative said they would at least try to match the best they could. Gray was not even close. 4th visit they applied the sealant and added the colored sand to surface to match the patio. On the final visit they only offered $100 discount for my stained driveway. I reluctantly agreed just to get them out of my yard. They should of offered more because of the four visits to do a small job and the permanent stain on my driveway. My father was asking if Ayers should level his sidewalk, my response; Heck no, find someone else. I do not recommend this company at all. See photos of permanent stain that they didn't even try to remove, they left it for me to clean the best I could.