Radek has done grout and cleaning services at several of our rental units. He is amazing - prompt,…read morevery affordable and does high quality work. On our most recent service, Radek was out of town and adjusted his schedule to ensure our work was done before our new tenants came in. Finally, Radek is the most affordable in the city. I got several quotes from other grout and tile companies and they were at least 3x to 4x more money for the same services.

Radek deserves all of the five star Yelp reviews…read more Most businesses don't want a job this size, and many hate coming into city condo buildings, so I was grateful Radek was interested. I had to wait ten days, but it was worth it. (Left a request on Angi, and not one viable reply.) He replaced five large tiles that had detached and regrouted around them... saving me from having to re-do the entire bathroom floor. Matched perfectly... you can't tell the old work from the new. Arrived on time and worked quickly. I was worried about tile/grout dust, but there wasn't a spec in my condo after he left. Highly recommended!

Gino did a great job regrouting our shower. Very professional. Contacted us the day before to…read moreconfirm our appointment and arrived at the stated time. Shower looks great! Thanks Gino

My kitchen tile floor really needed some attention after years of abuse. I called Gino at Grout…read moreFix and I provided pictures of the area that needed his services. He responded quickly and provided a cost estimate based on an estimate of the square footage I provided. He arrived promptly at the designated time and worked for about the 3 1/2 and brought my floors like they were just installed. Gino was professional and courteous and the final cost was nearly the same as his estimate. Great job and I am completely satisfied.

I called up on a Tuesday and Mark was out Wednesday. Pricing was fair and his work was great…read more Cannot recommend this local business enough. Lisa was very efficient and set up the estimate quickly. Pictures show the after. I forgot to photograph the before, but it was pretty bad. Mark did a fabulous job and turned a moldy bathroom into one that is now perfect! Mark left me with instructions also on how long to wait before showering and a sealant. He replaced all the grout in my sons' bathroom and cleaned the grout in our master bedroom.

Grout Masters did a great job on the tile/grout in two showers. They now look SO much better! In…read moreaddition, the price was fair and the job was completed promptly. Excellent all around communication with both Lisa in the office and Mark as tech. I really want to stress that it felt good working with them. Growing up as part of a family run business it was always taught to me that the customer should be treated in a friendly, respectful manner--this is exactly the way Grout Masters treated me...and all my family members including our pet! A pleasure doing business with them.

Sonny came in in December and steamed the grout and caulking in my shower and also buffed my marble…read morecountertop. He's super nice, has a great eye for detail and I've recommended him to all my friends. I originally called him because I'd had a bathroom renovation by some terrible workers and within three months the caulking was breaking off and the grout was impossible to clean. Sonny recaulked and gave me some great advice for keeping it clean. He's also very reasonably priced. I definitely recommend him.

My shower grout was cleaned yesterday by Sonny of Grout Best. Sonny did an excellent job at a…read morereasonable price. He was reliable and personable. I highly recommend Grout Best.

I was considering replacing the tile in my small condo bathroom until I learned that there were…read morecompanies cleaning the tile and resealing it. I did an online search and The Grout Medic was one of the first companies that came up so I gave them a call and scheduled an appointment. My tile in the shower was an absolute mess. Dirty and dingy. By the time they were done, it was like a whole new shower. I couldn't believe how good it looked! Like brand new! The floor was also cleaned and one horrible stain was almost completely removed. The work lasted most of the day and the person they sent out cleaned up after themselves. I was very happy with the communication and the whole process. I plan on using them again to clean the tile in a couple of years.

I hired the grout medic to remove some tile off of a balcony and they did a great job. Tony, who…read moreperformed the work, was very friendly and efficient and got my patio all cleared off which was not a small task. Michael, who came out to write the quote, could not have been nicer. Everyone I talked to on the phone for scheduling was also top notch. In addition, they gave me a very fair price. I received quotes from 4 different contractors in the city and the grout medic charged half of what some others wanted.

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

Technician canceled the evening before. I didn't believe the excuse. I had a 7:00 am appointment…read morebefore work (they proposed.) I sent a video and photos. He said he'd send an estimate by noon. That afternoon when I hadn't heard, I had to leave town but they day I came back, I got a great company to come the next day. They gave the estimate and finished my job in one day. When I notified the first technician I wasn't going to pursue the work, never even got a response.

We had the good fortune to choose The Grout Medic to repair and restore the grout and tile in our…read moremaster bath and a powder room. Ron and Joe and the other members of the highly professional team team did an excellent job for us. The steam cleaning made the shower look as good as new. Grout was matched well, as was the caulk. We were given great advice for moving forward. We highly recommend this firm and would happily use them again.

After 29 years of use the tile surrounding our bathtub needed new grout and caulking around the tub…read moreneeded to be replaced. A soap holder attached on the tile was partially broken and needed to be removed. No telling what the structure behind would be. My husband and I are very happy with our experience with Grout Medic. Mike thoroughly explained the procedures needed. He did a great job. The price was reasonable for the quality. Our bathtub tile looks brand new! We booked another appointment for work on kitchen floor ceramic tile repair.

They know their stuff Professional, neat…read more Job well done. If you have tile, marble or granite they can make it look like new. We had a pickle juice jar break and it etched the finish off They made it look like new.

I have marble floor tile in my kitchen and bathroom that I wanted cleaned with the grout restored…read more I called CSI after reading so many 5-star reviews. When the estimator came to check out the job, he was very friendly and professional. I asked if they could also clean the mold in the bath grout (glass tile); he said yes so I asked him to add this to the proposal. I discussed the proposal in detail over the phone and scheduled the job. The marble was cleaned and polished but some of the dirt in the cracks did not come off. My biggest disappointment, though, was that the mold in the grout between the bath shower tiles did not come off completely. When I asked why the black spots didn't come out, the reasoning that was given to me was that the mold is too deeply embedded in the grout. I asked whether the solution used contained bleach, and the answer was no, that bleach can cause damage to tiles, and the solution used (created by their own chemist) doesn't contain bleach for this reason. So I sprayed my own tile with bleach. The first picture shows before and after. On the left is the grout cleaned by CSI, and the picture on the right is 5 minutes after spraying with bleach. I expected the tile to look like the picture on the right when I asked CSI to include this in their quote (I paid $375 for this part of the work, when $5 bottle of bleach did the work). The second picture is the marble floors in the kitchen, finished product. Cleaned and polished, though still some dirt can be seen. Overall I liked the company and their customer service. I gave them feedback and they were receptive to improving their work.