Indoor Green Solutions saved my basement from mold I didn't even know existed. Their work is…read moreawesome and their customer service is even better. They walked me thru everything and made sure I understood. They seemed to really care about my air quality and health. Would highly recommend!!!

Although, we decided to let the insurance company take the lead on this water leak project, they…read moreresponded to my request in a timely fashion! Great customer service and following-up.

I found M&T Grout Experts to be very professional in their work and relationships with customer. I…read moreneeded to have grout sealing done in a bathroom and new patio extension. They did an excellent job. Mauricio spotted that the original installation by contractor was not properly done. Mauricio returned to make the repairs and they look great. Most important, you get more than your money's worth and not price gouged. I absolutely recommend them.

On time, met our expectations, very professional services and fair pricing. Would highly recommend…read morethis company.

At the time of this review, it appears Matt is not operating as a legal contracting company…read more Maryland's public business records show that "Matt's Professional Flooring LLC" is in forfeited status and not in good standing. It also seems he is NOT LICENSED. We have been unable to locate any active contractor Maryland Home Improvement Commission (MHIC) license under Matt's name or his company's name. When we asked him directly for a license number, he refused to provide one. Based on the information we received from MHIC and the State, our understanding is that he is not legally authorized to perform home improvement work in Maryland while in this status and without a valid MHIC contractor license. Before we knew any of that, we hired Matt to sand and refinish the hardwood floors in our home, and both his written estimate and text messages specified a Bona Traffic HD water-based finish system with three coats as well as filling the bigger cracks. After the job, the floors were not at all as expected. There are spots and blotches on the stairs, ripple marks in some areas that we are told were from poor sanding technique, and the finish has started to peel just two weeks post application. We waited a full ten days to move into or walk on the wood floors (aside from gentle walking in socks to inspect the floor). Matt assured us we could walk on and move in sooner than that, but we waited to protect the finish. When we asked what products were actually used, Matt texted that he used Bona Mega and Bona Traffic Go. When questioned why it was not the agreed upon "HD" product, he said Traffic Go was essentially the same as Traffic HD. After speaking directly with Bona, we were told that Traffic Go and Traffic HD are different products and that the system he used does not meet the manufacturer's Traffic HD specifications. Two independent licensed flooring contractors have since inspected the floors at different times, after Matt said he was finished and then again after he applied a second coat of Go. Both flooring companies separately (and without knowledge of the other) described the work as substandard and incomplete, recommending that the floors be completely re-sanded and refinished. We contacted Matt to request a refund, but he declined. He has insisted that our complaints are only because we don't like the color. While I was disappointed in the look of the stain (and took responsibility for that choice), that is not the basis for our refund request. To refute that claim, we explicitly offered that instead of a refund, he could pay a licensed flooring contractor to redo the floors **using the exact same stain color**, as long as the work was done correctly with the proper Traffic HD products so that the finish would be durable and as expected. He did not respond to that offer. Our concern at this time is the legality, quality, and correctness of the work and materials, not the stain color. Another concern is that he also insisted that we pay via Venmo "friends and family" and refused to accept the "goods and services" option, which reduced the normal transaction protections consumers usually have. Despite our better judgment, we conceded to this payment method due to Matt's pressure and mention of the contract and comment about how everyone else has never had an issue with it. He further required final payment before finishing the work and did not do a walk through with us to identify any concerns. This review reflects our experience. Anyone considering this business should, in our opinion, independently verify its current status with the Maryland State Department of Assessments and Taxation and confirm the contractor's MHIC license directly with the State before hiring.

BEWARE of Unlicensed Contractors company name Matt's Professional Flooring LLC. This letter is to…read moreinform others of my personal experience with this contractor and his brother Joshua Parker whom work on my house and perform very unsatisfactory work and cause damages. The contractor failed to complete this job as agreed, and the quality of workmanship did not meet reasonable or professional standards. Despite attempt to resolve the issues, the problems were not corrected. Due to this experience, I would not recommend using this contractors services. Please use caution and do your research before hiring.

Great company that will get the job done quickly at a fair price. I had issues with a leaking roof…read moreand window that caused significant insulation and drywall damage (not an insurance claim). They fixed everything quickly and it looks better than it did before the damage. They also came in below other quotes and will be my first call if I need anything in the future.

I never gave a time or date for the project but the reply was that they are "booked for this time"…read more Honestly they were better off not responding at all. They did come back to apologize for their quick response (dismissal) but by then I had went with a different company. EDIT: Thanks for the clarification from the business manager. This review was written months ago as soon as it happened and has been sitting in my drafts. Regardless I still don't appreciate the response.

If I could give this business (Andrew) 10 stars, I would…read more EXCEPTIONAL!!!! From the start of my inquiry regarding my problem with mold, Andrew responded immediately. He was very professional and provided all of the services required to confirm what I had thought all along. Andrew set up my appointment in a timely manner, explained everything very thoroughly, provided quick test results and a very detailed email regarding the issues that he found following my inspection! If you want great customer service (which is very hard to find in today's world) I highly recommend Maximum Restoration and Andrew Asuelimen!!

Andrew and his team are excellent. I got several quotes from companies and was incredibly impressed…read morewith Andrew's customer service, professionalism, integrity, and willingness to go the extra mile to make sure I got the work done in time for tenants to move in. I felt a deep level of comfort given Andrew's extensive experience and integrity. He is also reasonably priced and his team took great care of my home. Thank you Andrew and team!

While the cleaning looks great, I have a few regrets. Before I get into that I will say the team…read morearrived in time, they were pleasant and did a good job of explaining things to us. The price was fair and the estimation was quick and easy. Again, it also looks great. I am sharing the rest so that others can prepare differently than I did. While the cleaning looks great, I have a few regrets. Before I get into that I will say the team arrived in time, they were pleasant and did a good job of explaining things to us. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. I might have planned to be away from my house for a while had I expected that. I have a chronic lung issue, so maybe I'm just overly sensitive. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently.

I have hired many, many contractors in my life. I have never experienced working with a company as…read moreunprofessional or incompetent as Superior Softwash. The estimator, Chris, came out to our home to give us a quote for: remove previous deck stain, sand the deck and prepare for new stain, stain the deck, and softwash the vinyl siding of our townhome. At no point was pressure washing discussed. I specifically sought out a softwashing company as it seemed like they understood chemical and gentler methods to treat our wood deck. Chris was extremely professional, seemed knowledgeable, and walked me through the process of the deck preparation and softwashing of our house. This deck was built 5 years ago so still relatively new, and in great condition except for some mild algal growth on the boards. Because of the great estimate process, we went with Superior Softwash's quote. It was on the higher end but I felt confident it was a great choice. It was not. The two guys that came out to work on our deck were unprofessional, not informed about the job they were actually doing, and didn't have the supplies needed. I unfortunately had to go to work and left them alone on our property. That turned out to be a huge mistake. They stripped the previous deck stain using a powerwasher on high pressure-- exclusively. There was no other method used. As a result, the wood was basically destroyed. We were left with fuzzing everywhere, deep gouges, and trenched wood. This is not damage that is easy or cheap to repair. On top of that, they made an enormous mess of our property. There is deck stain flung everywhere, including on our neighbors' homes and yards. The workers even stood on our neighbor's plastic shed and damaged their property as well. My garden was destroyed. These were not professionals trained to do this job. They didn't even really know what job they were doing. Communicating with this company was a nightmare from start to finish. The left hand never seemed to know what the right hand was doing. I have never in my life been given the runaround like I received from this company. I was blown off, ignored, and gaslit. They scheduled an appointment to "assess" the damage to my deck and they literally no-call no-showed that appointment and it still took me nearly a full day to reach someone AFTER that. After the significant damage to our valuable deck, I stopped all work on the project. For full disclosure, I ended up receiving a full refund of the deposit paid on this job. That refund was not easy to get and I fear that anyone less persistent than I was would be left completely in the cold by this company. They did not want to issue a refund and tried to ghost me repeatedly until I used the words "filing a complaint with the Maryland Home Improvement Commission". It is not nearly enough to compensate for the extensive damage done. We are now in process with a deck remediation company to try to salvage our deck but it will never be the same. At the end of this, we will be out significantly more out of pocket than if this had been done correctly in the first place. This entire experience was miserable, stressful, and ridiculous. Do yourself a favor and never, ever do business with these people. Luckily, they put up a sign in our yard that said SUPERIOR SOFTWASH in big letters so now all of our neighbors know who not to hire because anyone with eyes can see that they absolutely trashed our deck.

I'd like to offer a bit of unqualified praise for the service, skills and attitude of Advanced…read moreRestoration Solutions personnel and product. I was faced with longstanding heavy mold behind the walls on two floors. Remediation and restoration took quite a while. But the ARS technicians made it as easy as possible. They moved the furniture and laid down protective coverings for all exposed spaces on stairs and floors. Each day they cleaned all spaces being treated. Their reconstruction of the walls, cabinetry and floors was meticulous. And they were unfailingly polite and considerate of the house's inhabitants at all times. Treating mold is never a pleasant experience, I reckon. But working with ARS was a pleasure. Five stars in my book.

Advanced Restoration Solutions was excellent. They responded quickly when a pipe backed up and…read moreflooded my basement level family and laundry rooms. The demolition and drying phases were done fast, before mold could develop. The managers worked easily with my insurance company. The restoration phase included recreating a complex wainscoting and they did a perfect job. The demolition and restoration crews were polite, smart, trustworthy and easy to communicate with. They photographed the rooms prior to demolition. Customer service was available on the weekend and after work hours. The ARS crews were highly professional, unlike the contractor my insurance company rereferred me to 20 years ago for a different pipe problem. Pick your own crew based on reviews and BBB ratings, don't go with one your insurer has a deal with.

I had a burst pipe in my basement and we had major flooding as a result. I was stressed to the…read morecore. I searched for a restoration to assist with water mitigation and the EZ Restoration Solutions team was incredible. I was confident that they truly cared about my predicament and were eager to solve. This gave me confidence in hiring them and Im truly grateful I found this company. They arrived within 35 minutes, they were transparent throughout the process and they assured me they could be reached if questions or concerns arose.

These guys are the best and a special shout out to Carlos for making sure that everything was done…read moreright. I hired EZ Service to paint the entire first floor of my house. They were very responsive and scheduling the in person estimate was easy. After I accepted the estimate, they started the job just days later! There were a few things that impressed me about this company 1) my goodness do they work quietly! I work from home and I couldn't hear them at all; 2) they are very good communicators who let you know the status of the project and make sure that you're completely satisfied before they finish; 3) they're punctual; and 4) they're so friendly, too! Very highly recommended!