primary focus seems to be billing. that's where they start, too much focus on billing and not…read moreenough on personal care. I appreciate their knowledge on insurance but let's focus on care FIRST. I have been to a variety of dentists over my 65 years. I know to run from those that GREET you will billing info and payment plans like this one

I'm 59 years old, so I've been going to dentist's offices for a while now. My experience with…read moreLighthouse has been as good as, likely better, than any place I have been. Quality of work seems great - in other words, all the dental procedures I've had performed have gone very well. So the skill set certainly seems to be there. Administratively, good; 'chair' side professionalism and manners, communication regarding appointments - it's all great. Really, keep up the good work!

We left here and went to a different dental clinic because of the high cost of care. We also found…read moreout the dental work they said would be necessary was, in fact, not needed at all. A second opinion, which we feel was more honest, certainly saved us physical pain as well as financial pain. We will not be back.

PSA Do not use Washington Smiles!…read more We had a great visit and the staff were very caring. But, they sincerely overcharge their patients with absolutely no notice! Their billing is deceitful and unfair. We are an active duty military family. We have been stationed overseas for the last 6 years. We are only here in the area for a couple months while my husband is deployed. I am unfamiliar with Tricare Dental stateside so I called around and ensured that they accepted our dental plan. They even did a pre-authorization and told me it would be 100% covered. Two weeks later I get a bill for $505. This is absurd! My insurance paid out $200 which is what they would normally pay out. However, they expect me to pay the remaining balance! Despite Washington Smiles initially telling me it would be fully covered. I have fought this with the insurance side as well as with the dental company. Cannot believe I'm expected to pay this. Living overseas, we never saw a bill once. This was not a visit worth $705, just preventative dental. A cleaning and exam for two of my children.

very nice and helpful office staff. I had a short wait time. the office is clean and efficient.read more

Very clean and friendly! The hygienist is so personable and Dr. Boscia wants what us best for you…read more He is upfront and friendly. Followed him to this practice. I would recommend him to everyone. Very professional!

Very detailed and professional. Clean well equipped office with comfortable waiting area. Very nice…read morestaff and doctor. Excellent full service care.

Don't recommend this office. Low quality work! Got several fillings at this office some of them…read morefell out two and three times. Had to keep going back to have them fixed. Finally went to a different dental office hoping to find a solution and they couldn't believe how terrible the previous dental work appeared. Save yourself the trouble and expense by avoiding Washington Smiles.

We'll stear you away from a general cleaning when you just need one, find all this work in your…read moremouth and try to sell you mouth forms and gum scalings and if you don't do it, he won't do the cleaning. Used to be a fairly decent dentist before he went to all these symposiums and learned how to monetize and maximize the business. They steer you away from cleanings and try to sell you everything else.

I had the opportunity to be seen by Dr. Arthur and Dr. Moorkamp during my visits to the office…read more They were both very knowledgeable and did an excellent job explaining the procedure that would be taking place. From the moment I walked into the office, the front office staff was very friendly and welcoming.

I had a great experience with Dr. Clarke and Aimee! They made sure I was pain free throughout the…read moreprocedure. I hope I don't need another root canal but of I do then I will definitely go back jere. They were very professional and friendly! I was impressed with the care I received. I requested a price beforehand, and I understand that some dentists try to tack on additional services but Dr. Clarke charged exactly what they told me, which is important when you don't have dental insurance.

Having a root canal is the worst, right? Well if you have to go through it, it might as well be at…read morea great place. I thought calling themselves the Root Canal specialists was a little corny, but they lived up to their name by doing ONE thing and doing that one thing incredibly. Dr. Clark was very approachable and open to questions. He explains what and why he was doing something. His "chair side manner" was great. The office atmosphere was nice (though a bit on the chilly side), and you got headphones and a movie to watch. That really does help the time go quickly and also helps avoid the awkward situation of the dentist feeling obligated to talk to you and you not being able to answer with your mouth agape. All-in-all, a scary experience was made much less dramatic with this great service. Highly recommended.

Wow!! I can't say enough great things about this location and the people who work here. I was…read morenervous about my almost 3-year old having her first real cleaning and not going to a pediatric dentist. However, the dental hygienist who cleaned her teeth was AMAZING. She took the time to explain each tool to my daughter and let her test it out. Then, the dentist who checked on her teeth was so kind and sweet with her. The ladies at the front desk are also the best- so kind and helpful!! Ultimately we had a great first experience for our daughter and I'd recommend them to anyone!!

After posting my review, I received several calls from Eureka Dental Group. First was from the…read morePatient Account Specialist and she did help explain the new charges but was still unwilling to give me an appointment until I gave them a "reservation fee" of $120. She said my crown was there but I could not get it until I paid her for a reservation. While I did have the money, I was unwilling to pay to make an appointment. I think their policy of paying to make an appointment is ridiculous and unheard of. There are simply way too many dentists in Eureka to have to abide by such a draconian policy. The second call I received was from the Office Manager, and she did seem to care about my frustrations and did agree to a payment plan to address the additional (hidden/uninformed) charges. She also lowered the reservation fee from $120 to $100. She explained the reservation fee would be applied towards my procedure; that they employ this concept on longer procedures to help ensure patients show up for their appointments. Although I emphatically disagree with the reservation fee concept, I did pay it (crown hostage fee) so I could make an appointment. Personally, I think Eureka Dental Group should adopt a no-show policy in line with other doctors that charge a no-show fee rather than charging a reservation fee. A couple of days later I received a call from Dr. Wehrmeister. He indicated it was his day off and he was calling because his Office Manager had informed him of my concerns and he wanted to try an address them. Dr. Wehrmeister seemed to genuinely care about my issues with Eureka Dental Group and I was impressed he took the time to call me on his day off to talk thru my recent experiences. After about a 20-minute conversation I felt comfortable Eureka Dental Group valued me as a patient and cared for my satisfaction, despite their unwillingness to concede the reservation fee policy. I went on about my day and received a second call from Dr. Wehrmeister about 15-minutes following our previous conversation. To my surprise, Dr. Wehrmeister said he talked with his Office Manager and they felt the fair thing to do was to pick-up my out of pocket increase that was not communicated to me until after the fact. This was one of my biggest concerns/complaints and I feel they have adequately addressed this concern. Likewise, I am changing my review from 1-star to 4-stars and will give EDG another opportunity to retain my business. Thank you, Dr. Wehrmeister and Eureka Dental Group Team!!

Worst dad jokes I've ever heard in my life but I've also fallen asleep in his chair twice getting a…read moreroot canal. He does not like it as it makes him jealous. He's got 7 kids--def puts off dad vibes. I have terrible grinding problems due to an abnormal bite that wasn't discovered til I was too old to fix it. I've had 8 root canals, 1 retreat and 1 apicoectomy (that's the root canal surgery) all done by Dr May. I've not really had any pain during procedures. He does the anesthetic in the bone for lower teeth, really does make it painless. I typically don't have pain after the procedure either. I recommend a smooth milkshake after--no chewing. I'm an endo vet. I know what I'm talking about.

Professional, courteous, knowledgeable and managed to squeeze me into his already busy schedule!…read moreMade me feel at ease.

The receptionist and the Dr were professional and friendly. The other technicians were not and made…read moreme feel unwanted at their facility. I spent a few minutes looking over the cost of the procedure before agreeing to it, and I didn't know until I turned around that I had a whole huddle of techs staring at me waiting. This wouldn't have been an issue if they would've been friendly about it and gave me reassurance. It seemed like they wanted me to just sign the papers and get it over with. People need to understand root canals are expensive procedures and not everyone has the funds to dish out. Looking at your paperwork and going over the costs is okay and completely reasonable. It shouldn't be treated as a waste of time or an inconvenience.

I was very nervous about having 2 root canals, but everything went well. Highly recommend…read more Excellent staff, dental assistants and Dr. Janssen was professional, polite and did an excellent job.