I was quoted a price paid the price in full ahead of procedure. Then 3 months later they said they…read moremade an error and expect me to pay the difference? Not only that, they said if I did not pay they would turn me over for collection? Very poor customer service and feel why should I pay for their mistake they made 3 months earlier?

Absolutely the vey best dental experience of my life. Dr Palmer and staff are very professional,…read morefriendly and sensitive to your needs. Dr Palmer has a calming personality and slowly walked me through the procedure . The office staff, Andrea,Charotte and Marian are friendly and dedicated to their respective positions.

Dr St . John & Dr. Egan are not the best choices for dental care. Dr. Egan is not experienced…read moreenough and he changes dental offices daily. Dr. Egan's dental extraction lead to too many errors. His numerous errors risked my health and caused great expenses Dr. St. John and her front office staff fail to recognize and address emergency dental needs. This almost cost me my life and did cause a lot of expense.. Please try another provider. The front office and billing department need to be replaced for certain..

my wife was a patient here for years over the last couple years. We started to notice some…read moreconcerning changes in her oral health and we're assured every six months when I brought them up she was simply grinding her teeth in her sleep and had some issues with her teeth, but besides that everything was perfectly OK as we noticed her gums starting to recede and being told by them several times that there was absolutely nothing wrong, seeking a second opinion with my dentist. She was diagnosed with severe to moderate periodontal disease, and if ignored her teeth would start to fall out. have the teeth removed and get dentures or start an extremely expensive and very painful restoration process of her teeth investing in my wife spending tens of thousands of dollars in countless hours and hours and a dentist office or treatment and restoration of her teeth I can say with certainty your best interest is not at heart with this Dentist and my wife's case. It seems like they just did or couldn't be bothered to take any time to address the concerns we brought with them, so I absolutely cannot recommend this dentist under any circumstances trust and feeling that your best interest in being considered at all times as imperative in the medical field and that is definitely not the way I felt about Family Dentistry Of Ellisville

Wow!! I can't say enough great things about this location and the people who work here. I was…read morenervous about my almost 3-year old having her first real cleaning and not going to a pediatric dentist. However, the dental hygienist who cleaned her teeth was AMAZING. She took the time to explain each tool to my daughter and let her test it out. Then, the dentist who checked on her teeth was so kind and sweet with her. The ladies at the front desk are also the best- so kind and helpful!! Ultimately we had a great first experience for our daughter and I'd recommend them to anyone!!

After posting my review, I received several calls from Eureka Dental Group. First was from the…read morePatient Account Specialist and she did help explain the new charges but was still unwilling to give me an appointment until I gave them a "reservation fee" of $120. She said my crown was there but I could not get it until I paid her for a reservation. While I did have the money, I was unwilling to pay to make an appointment. I think their policy of paying to make an appointment is ridiculous and unheard of. There are simply way too many dentists in Eureka to have to abide by such a draconian policy. The second call I received was from the Office Manager, and she did seem to care about my frustrations and did agree to a payment plan to address the additional (hidden/uninformed) charges. She also lowered the reservation fee from $120 to $100. She explained the reservation fee would be applied towards my procedure; that they employ this concept on longer procedures to help ensure patients show up for their appointments. Although I emphatically disagree with the reservation fee concept, I did pay it (crown hostage fee) so I could make an appointment. Personally, I think Eureka Dental Group should adopt a no-show policy in line with other doctors that charge a no-show fee rather than charging a reservation fee. A couple of days later I received a call from Dr. Wehrmeister. He indicated it was his day off and he was calling because his Office Manager had informed him of my concerns and he wanted to try an address them. Dr. Wehrmeister seemed to genuinely care about my issues with Eureka Dental Group and I was impressed he took the time to call me on his day off to talk thru my recent experiences. After about a 20-minute conversation I felt comfortable Eureka Dental Group valued me as a patient and cared for my satisfaction, despite their unwillingness to concede the reservation fee policy. I went on about my day and received a second call from Dr. Wehrmeister about 15-minutes following our previous conversation. To my surprise, Dr. Wehrmeister said he talked with his Office Manager and they felt the fair thing to do was to pick-up my out of pocket increase that was not communicated to me until after the fact. This was one of my biggest concerns/complaints and I feel they have adequately addressed this concern. Likewise, I am changing my review from 1-star to 4-stars and will give EDG another opportunity to retain my business. Thank you, Dr. Wehrmeister and Eureka Dental Group Team!!

I was referred for a root canal From reception to end I was…read moreput at ease Dr. Johnny Huynh did the work and could not have been nicer, explained as he worked. I felt it was quick and painless.

I needed a root canal and was referred to Sage Endodontics. I've never had this type of dental…read morework performed on me before, but I have a vivid memory of my mother crying after she had a root canal some 50 years ago. After reading other reviews that all indicated how quick and relatively pain free this procedure was at Sage Endododontics, and reminding myself I've had two total knee replacements, with months of pain, I assured myself that this wasn't going to be too bad. I was still nervous about it. I shouldn't have been. From the time I called for an appointment to the actual root canal, everything went smoothly. The staff couldn't have been nicer, or the process easier. When I called for the appointment I was told since I had no dental insurance that the cost would be $1700 and that was all inclusive. I arrived early, and was told that the person scheduled before me never showed up, so I was taken earlier than my appointment time. First, they took some x-rays in the chair, and then led me to an adjacent room where they took 360 degree x-rays. I returned to the chair and the assistant put the x-rays on a small illuminated viewer for Dr. Corretjer to review. (They referred to her by her middle name, Dr. Garcia). She came in a few minutes later and looked at the x-rays and asked me if I had any questions. I only had one, "How long will the procedure take?" She said, "About 20 minutes." Amazing! I was offered a blanket, which I accepted, as well as watching Netflix or the HG channel while the procedure was done. I decided just to close my eyes and try to relax while it happened. I was told by the assistant that if I felt any pain to raise my hand, and if I needed them to suction any excess salava to raise my index finger. During the root canal I didn't have either of those things happen. They put what looked like dark sunglasses over my regular glasses and then Dr. Garcia applied some numbing gel to my gums. Then she injected the local anesthetic in 3 spots around the affected tooth. Even the injections were about half the pain I remembered having when I had a crown installed years ago. My root canal only took 20 minutes as predicted by Dr. Garcia. Other than the numbing injections, it was completely painless. When it was done, they took a few more x-rays in the chair, and that was that. I was given a sheet of post operative instructions, and told I could return in a year for a complimentary follow-up exam. I was directed to contact my dentist to have a permanent filling put in within 2-4 weeks. If you need a root canal I highly recommend Sage Endodontics as the place to have it done. I had a five star experience there.

Totally recommend this place for the type of care and excellence they offer. I was helped with two…read moredifferent emergencies and received the best care each time. Totally recommend Dr. Woodruff!! Staff and nurses were some of the nicest people I've seen.

It had been many, many years since I went to the dentist. The whole group was very kind and gentle…read morewith me. I now have a plan in place.

Disclaimer: The dentist was very nice and competent. The office staff and office manager especially…read moreare horrible and rude. I first went here five years ago and liked the dentist so would get my routine cleanings and work done despite the rude staff. A big thing I did with them was get a mouth guard for my teeth grinding and pain. When you do a service here you pay directly after, they do not send it to your home for billing. So inquired before the mold was done if it was covered and it was at 80%. I received the mold and paid my bill. I went back a couple more times for a cleaning before the office said they don't take my insurance and I ended up moving states anyway so no big deal. I moved twice since seeing them and had mail forwarding for years and did not change my phone number or email. 4 years later I get an email from a collection agency claiming I owe almost $500 for an outstanding bill. I'm confused because it's been 4 years and have not received any notice. When I call the office manger Christine she starts out very rude and dismissive and says that I was notified and that the insurance would have sent me an explanation of benefits saying my original claim for the guard was denied and I need to pay. I state that I have not been contacted and asked why it was denied she claims she does not know and I could call the insurance company. I call my insurance and they state they sent the dentist a claim why it was denied because they didn't state my condition and all they needed was to resubmit (sent from initial claim years ago), and they never heard back. They also stated the amount I should have paid and I have a receipt showing I paid that amount the day of service. I told the office about this and that they should resubmit. I also asked them to send me the proof that they contacted me in four years since interest was added to the bill and the original bill. They ignored my request for the contact and sent the initial bill. The office re-submitted and called saying that my insurance paid the rest and that they would call collections. I asked if they could also follow up with an email stating that I have a zero balance and that this situation is taken care of with collections so nothing further comes of it in the future and the office manager refused and said insurance would send me and explanation of benefits. After explaining that I don't want this situation to happen again she said she can't email but she can mail and hung up without getting any of my information after her knowing I no longer live there. Save yourself the drama and stress. Go to a place that values the customers, treats you with respect, and knows the job.

Yesterday was my first visit to this office and I was so pleased with the quality of service that…read moreI received. Both the Hygienist and Dr. Palmer were very thorough and they also educated me a bit which was helpful. I am especially grateful for the care that I received, as they made sure that I was comfortable throughout the entire process. Going to the dentist isn't always something that I'm thrilled about, but this visit totally put my mind at ease because I was in good hands; not too much discomfort which made me happy. Four Seasons Dental really lives up to their name!

This office told me I had periodontal disease after 46 yrs of perfectly fine checkups at other…read moredentists. Also told me I needed 2 fillings replaced that have never been brought up by other dentists. Ended up telling me I owed $142. When I got up to the front they charged my card $285!!! What?!? Took an extremely large amount of X-rays too. So many that I asked if insurance covered them all. They said yes. Well my insurance told me I owed $100 for X-rays today!! I have had the same insurance for 25 yrs and NEVER had any dental billing issues until I went here. This place is out to scam you from as much money as they can. I plan to call the ADA and file a complaint. Too bad I didn't know dentist's could scam you until I went to this place. Awful.

came here last year to have my crown done. They not only messed up my crown, but I should have…read moreknown better. When they put in the temporary crown, it kept coming off about 5 times, and it seems they were annoyed by then. When they finally put the crown in, it came off again, and I had to go back, and even that wasn't fixed until now. It causes me problems because it doesn't fit in place correctly and has a gap between my gums. Now I have to have different dentist to get it right! That's why I stopped going to this place, and it's managed by corporations rather than private owners. So, I would never come back to this place, even though their cleaning assistants are actually good.

Let me start off by saying, "I hate the Dentist and am actually scared to a small degree"…read more With that said, this dentist and his team put me at ease to eliminate my hate and fear. Their team of professionals are truly professional. They understand that there are wimps like me who just get "scared" going to the dentist. Small house converted into a dental office makes for a cozy feeling, which I think helps put me at ease.

LOVE our Dentist Dr Guletz and Blanca at the front desk always makes me smile. The team is quick &…read moreefficient. Really the only downside is A) they are so popular they book quick so you gotta think ahead B) Dr Guletz is going out on maternity leave soon But congratulations and thanks for coming back in time for my 6mo cleaning

always an amazing time! the hygienists are always super pleasant and nice. both copelands are…read morealways a pleasure to talk to and catch up with. i've had my fair share of dentists, but these ones are gentle and consistently make me look forward to my next visit.

Great, caring dentist who knows his stuff! Kind and patient with my major fear of having dental…read morework done due to past issues. First dentist to be able to fully get me numb before major dental work due to having a rare, extra nerve that needed to be addressed.