Rick H. Roseville CA…read moreWe went with Elite because of the reviews online and we not disappointed. Rusty informed us when he was on his way (with a photo of himself) and he was on time and polite from the start. We had dryer vent and fireplace service. Rusty reviewed the fireplace inspection issues, with photos, and was very clear and honest regarding the condition of our fireplace. No sales pitch pressure whatsoever. Highly recommend Elite.

I've had several inspections and repairs of our fireplace done over the years. Elite is super…read moreprofessional and thorough. They have safety in kind and provide photos with all inspections. Highly recommend!

From start to finish my experience was awesome. Randy was great in the store explaining the…read moreproducts and scheduling my measurement/bid appointment. Jersey came to my home to do the measuring in prep of doing the price bid. Jersey was informative and professional. I received my bid in a timely manner, made a quick decision to proceed, and received an appointment for installation within a week! Zach came today for the installation and it could not have gone better. He was on time (actually early) and got right to work. He was organized and worked efficiently. I had no idea how involved the installation was but Zach made it look easy. I know how hard he worked and it shows. My home was left clean and tidy and Zach was respectful of my home. I could not be more pleased with the outcome. I highly recommend working with this company!

We've been wanting to get a gas insert installed in our masonry fireplace for years. Justin and…read moreHowie from Pacific Hearth & Home did an amazing job. It came out better than expected. I don't have their names but the guys that installed our wood mantle did an awesome job also. Everything looks great!! Pictures of before and after

I've been looking for a company to replace my existing wood burning fireplace with a new gas insert…read moreas I was tired of dealing with the mess of wood and ash, so I sent a request to California Mantel & Fireplace and was promptly put in touch with Sam (sales rep) who scheduled some time to come out and see what they could do. Sam was great to speak with and he answered all of my questions and gave me what I thought was a reasonable quote (given all the increased taxes and tariffs due to the Trump administration ripping off Americans!!) and scheduled time for them to come and install a new gas insert. The installers were quick and professional and did a good job installing the new gas insert, everything looks great and the fire is warm. :)

For reference, I am located in Orange County, CA (Southern California). CA Mantel and Fireplace…read moreserves more areas than just Sacramento area These guys are the BEST! I needed my 3 gas fireplaces serviced, so I requested a recommendation from the manufacturer. Michael from CA Mantel & Fireplace contacted me to schedule. Michael made scheduling super easy and convenient. On the day of service, Charles and Omar arrived on time. They were super courteous, informative, efficient and clean. They listened to my concerns and answered any questions I had. They had great knowledge about my units and performed the service wonderfully. Price was very reasonable too! I'm so happy to know I have a company like CA Mantel and Fireplace to turn to when I need to service my gas fireplaces! Thanks guys!

Nice sized showroom that extends outside with plenty of options. Similarly priced to Home Depot but…read morehad a great rep assisting us and I wanted to go with a local company that would stand behind their product.

I bought a wood burning stove insert, and I had great service. They were very knowledgeable and…read morehelped me select a model that worked in my space. The customer service is excellent. I worked with Bryan and he was great, he is very responsive and helpful. The installers they work with are great also.

Friendly and very knowledgeable stuff, great showroom…read more Husband and I came in right after we purchased our first home, looking for a fireplace insert and a mantel. We were completely clueless on what would be a best fit for us. Had a gentleman clearly explain all the available options and pricing in a very patient and friendly manner. We will definitively come back for all our fireplace needs.

Unfortunately I wasn't home when Rey and his team arrived... but I didn't need to be, my wife gave…read morethem 5 stars for their excellent service and being careful with our belongings and kept everything clean. Thanks so much for your service!

I've used Ray's services for the last 6 years or so. He always delivered great service and was…read morevery reasonable as far as cost goes. But, I can't get in touch with him this year. The phone number doesn't work, and I'm thinking he is no longer in business. Too bad, because it was always a pleasure to see and talk with him. Hope he is ok. Not sure who to call now.

Called to let me know they were running early. Cleaned dryer vent first. So much easier to hire a…read morepro! Thorough. Clean. Then to my chimney which hadn't been cleaned in 5 or so years. Definitely needed it. Again. Clean and thorough. Very happy!

I recently had the 42 Apex wood-burning fireplace with Green Start technology installed by the…read moreStove Connection and I couldn't be happier with the experience. Chris and his crew arrived right on time and were professional, clean, and extremely knowledgeable about the unit, including how to use it and maintain it going forward. The installation looks great and everything was done with attention to detail. One tip for anyone choosing the Green Start technology: ask Chris to cut back the sheetrock with a Dremel tool so the box cover plate sits perfectly flush with the wall - it makes a big difference with the finished look. Overall, I'm very happy the service and would definitely recommend them.

Left 2 messages to have someone come to my house for a fireplace insert consultation. No call back…read more Way to conduct business!

Easy staff to work with. Took the time to understand our needs and wants in a custom fireplace. The…read morefloor had lots of options on display. We found just the right option for us with a few added tailored options for the perfect fireplace. The installation went smoothly and it works fantastic. Kicks out lots of heat with the variable speed blower. Very nice looking flame. From sales to purchase to service to price all went extremely well.

Custom Fireside about 10 years ago replaced our wood-burning fireplace with a gas fireplace. We had…read morea minor hiccup a few weeks after it was installed. CF quickly jumped on it and we hadn't had any problems since. Then, a few weeks ago, our remote seemed not to work not to mention the unit itself unit was filthy. CF's tech, Will Nuezca, showed up right on time and within minutes had us up, running and with a clean unit that looks and runs like new. As an added benefit, Will took a chatty but professional approach to his task explaining what he was doing and why as he went along. Worth every nickel we spent.

B was great. He was able to come out less than 24 hours after I first contacted Gold Country…read moreStoves. He was timely, knowledgeable and was able to get my fireplace working and taught me how to properly use and care for it. Thanks!!

B arrived on time and was so thorough! He checked everything I had questions about on my stove…read morebefore I even had a chance to ask, replaced my pilot assembly and made sure everything was good to go and in working order. He even double checked the direct vent pipe and tightened it up against my house without me even having to ask. There's no way I'd even consider another tech for my Thelin Gnome; B is the real deal and a true professional. Price was more than fair, too. Thanks so much, B!

Shoutout Juan for smooth and clean install. Finished in 2.5…read morehours, kept work area clean and communicated process when arrived. Order process smooth, completed in-person consultation and scheduled install, exactly what we wanted.

Honestly, this was an incredible purchase experience from end to end. The communication from the…read moresales, purchasing, and installation teams was completely on point the whole way through. Huge thanks to Juan for the fantastic work and attention to detail. Everything came out looking perfect!