Have done multiple jobs for us. Good price for installing a generator, but really expensive for other electrical work. Griffin in particular seems to do a great job. Lots of confusion with whoever takes calls and sets appointments, but all service call people have been professional. read more

Tech did a great job on fixing my furnace issue. My issue is more business practices in that they claim on their website warranty for all work but when tech came out he said he could fix what was broke or also fix that was broke and things they think might break in the future (at 4 times the cost) and only if I did the "fix everything that might break" do I get the warranty. Could tell the tech wasn't real happy about having to offer the second one but did since he had to. The fact they said they would stand by their work was one reason I went with them but now they won't since I only wanted fixed what was broke. Likely won't use again. read more

Won't be transparent with pricing, I have asked the account multiple times to give me a quote but they keep insisting that they must see it in person even though I stated it's a simple wax ring replacement for a toilet. They want to charge me a service fee and then upcharge me when they get here. Not sure about their quality of work, but I would be vary of potential deceptive business practices read more

Steven Wheeler was dishonest and haughty. He claimed we had to get some safety issues fixed before they could even begin the work in my Daughters' bathroom. We just needed the new vanity we purchased hooked up to the plumbing. He claimed we purchased the wrong kind of vanity, so he theorized he would have to remove a drawer and drill through the bottom to affix the pipes. He then claimed he could not even do that without having to cut into the drywall. Steven simply didn't seem to want to perform the work I called them out to my home for. He ultimately claimed the total amount of work needed would cost me between $1100 - $6000. The next day I called my neighbors and asked for a referral. We found a Handyman who did the job for $350 in a couple of hours, which included driving to Home Depot to get the faucet I needed (that Steven quoted me $400 for). Terrible. read more

Our garbage disposal started leaking and needed replacing. My sister-in-law a great experience and we decided to give TE a try. We had a two man crew led by Tiny and they confirmed the water was only coming from the disposal, provided three options, recommended the middle choice as we use our disposal all the time (a small upgrade from the existing unit), and installed the new one in no time. It's been over a month since TE installed the new disposal and we are very happy. Checked the price of the new disposal at Home Depot and the local plumbing supply, and TE charged only 2X for the install. You don't really see that anymore, what a great value. We recommend TE and will definitely be calling them in the future. read more

Had pipes/valves replaced on older shower. Customer service is 100% top notch. Sales person and plumbers were knowledgeable and courteous. Quick service. Price was reasonable for total amount of work done. Highly recommend this company! read more

From the sales rep, to the installation team. Great communication and followup. On installation day, they laid out protective floor and stair coverings, were cordial, and professional the entire time. I always stay went a job is well done, you can't tell: because there's nothing to nit pic. read more

I bought two Annual Maintenance Packages. One for myself and one for my brother, Brian (gift for him). Somehow, this was an EXTREMELY confusing concept for TE Certified to grasp. My Spring visit happened first. Everything went well and I was very pleased with the technician's knowledge, responsiveness, and care for my system. The technician gave me a folder that fully explained my Annual Maintenance Plan, as well as a form which fully explained what they had done that day. The following day, I received a VERY detailed email, complete with dozens of photos of all my equipment, which were taken during the inspection and cleaning. It was a complete rundown of what they did, actions they recommend, etc. My brother Brian's visit was about two weeks later. That's when everything went up in smoke. His technician's name was Greg, who showed up on time for his appointment and was VERY polite. (That is about all that went right.) However, Greg went under the house and inspected the furnace (remember this is a SPRING maintenance appointment, where they are supposed to be getting the A/C ready for summer). He comes back up after a while and tells Brian that he needs to discuss a bunch of stuff he found wrong with the furnace with Margaret (me). Brian was extremely confused as to why Greg needed to talk with me.... about Brian's furnace, which is installed in his own home. Brian asked Greg why he needed to talk to his sister. Greg says that it's because I paid for the service. Brian reassures Greg that Brian lives there, and he can speak freely. Greg again says he really needs to talk with Margaret. Brian was becoming very offended, standing in his own home, and being told he couldn't make decisions about his own furnace. Finally, Greg relented and explained that he was recommending $5700 worth of repairs, which he would be emailing TO MARGARET (again Greg's still was not catching on here!!) Greg also mentioned that since Brian did not have the Annual Maintenace Plan (YES, HE DID!!) That was the reason some of the prices were higher. This was literally a comedy of errors and Brian was livid. Again, Greg was extremely polite, but clearly very misinformed and not well trained. Brian received NOTHING from Greg on his way out the door. I was also furious and since I paid for the Annual Maintenace Plans, I called TE Certified to find out why this was such a trainwreck. I talked to Sonya. She was very, very nice. She said that some of the confusion could be that I had paid for both Annual Maintenance Plans, so both records would be under my name. I explained to her that I had already separated the records and Brian's account was under his name, so there should be no confusion. She verified that yes, the accounts were separate. She said she would have Greg's manager call Brian to discuss what had happened. Ryan called Brian that afternoon (Friday). Brian was in meetings all day and called Ryan back the next business day (Monday). Brian didn't feel that Ryan was really taking his call seriously. Brian explained that he went out and looked in his outside A/C unit and it was full of dead leaves. Greg had clearly not even touched it when he was there to do the spring A/C maintenance. Brian was not even sure what Greg did, besides write up a list of $5700 worth of recommendations, which also didn't make sense, since Brian has his HVAC unit inspected every 6 months and it seems illogical that nobody mentioned any catastrophic problems 6 months ago that would cost anywhere in the range of $5700. (You can literally get a full furnace replacement for $5700.) Ryan said he would investigate the situation with Greg. He said he would find out where that follow up email was and have somebody call to reschedule Brian's appointment. I'm guessing by this point it will not shock you that it has now been 5 business days, and nobody has called to reschedule Brian's appointment, and nobody has sent the follow up email. read more

I have used TE Certified for small plumbing and electrical issues and found them to be so knowledgeable and helpful so when I found out my AC units were dead from my AC company and wanted a few other quotes I called them. They sent someone out immediately and he found some disturbing issues with the system that they showed me which likely contributed to the units not lasting as long as they might have. I used that company for 15 years but decided go with TE which provided a better quote for a system that fit my house perfectly. They had my new units installed the next day which was really helpful because I was miserable in the hot house. Other companies I called could not get it done that quickly. ET and Matt were super professional and got everything set up with their team in a day and I am so pleased with the experience. They were able to use technology and public information on my house's heating and cooling requirements to determine the size of the units I needed which were different from those that my former company had installed which were sized incorrectly for my house's size. These guys know what they are doing. I don't know what the future will bring on the maintenance and long term outcome for these units but I can tell you that I have been nothing but completely happy with all work TE Certified has done for me before and with this big project and I highly recommend them. This is a huge expense for two HVAC units if you haven't priced it recently. I don't think you will be disappointed if you trust this company with your needs. read more

I needed a Ring doorbell installed along with replacing several light fixtures and switches. TE Certified responded quickly, gave me a thorough quote and was able to get started right away. Lee was informative and great to work with. My quoted price did not go up. The jobs were completed quickly and there was no mess left behind. Very pleased! read more

Called for my A/C not running on Sunday. They arrived Monday morning on time at 8 a.m. Eric was a pleasure to work with. Informed me throughout the process. He took 2:30 hours to isolate the wiring (main) problem for the estimate. Eric also noticed a possible leak in my roof and brought that to my attention. You could not ask for a more honest company. Have used them in the past with the same type of attention to detail and honesty. read more