We had such a great experience here recently. We were visiting for a baseball tournament. We had a…read moredouble queen room for us and our two little kids. Perfect amount of space. We loved the pool! So much fun. I also use the gym. The breakfast was top notch. Large variety of fresh and delicious food. I was actually very impressed with it. The coffee though was terrible. However, they serve starbucks at their bar which is also a nice touch. We were able to get some drinks to sip on at the pool. The staff is incredible. Super friendly and helpful. Every time we came in from games they were so welcoming. It was a very memorable. We really liked how close this is to the interstate, and to the lenexa city center. We walked over there twice for food and drinks and to stretch our legs. Definitely would come stay here again.

While the service people are awesome and some of the amenities are nice. We had an added $15 fee…read moreuntil we left and still haven't been returned. The room was a handicapped room when I picked a normal room. The beds and pillows were so soft and couldn't even sleep. They need more trash cans and they had no cups next to the bathroom. Could use an extra blanket if someone needed it. The breakfast was good but needed more variety and the microwave in the main area is a pain. Should have one in each room. The roundabouts to get into the area and parking lot are extreme.

Just checked in and No easily accessible parking connected to hotel. Hotel room is poorly…read moredesigned. Furniture in room is extremely uncomfortable. This is first impression within 30 minutes! Just sorry we have to spend two nights here! Will not stay here again!

Children are allowed to be in pool area and weight room unsupervised. No manager on duty to help…read morethe employee at the front desk. Other children should not be in tears due to the aggressive behavior of others.

The first week we were here the stay was pretty good. The room was in decent shape. The…read moreair-conditioning worked great the water pressure was awesome and the room was very clean. The staff was very friendly and the room was ready four hours early. The second time we stayed there all the same above applies, except for the new room was a little more worn with a few stains on the carpet. Staff was very friendly and accommodating to try to get us into some rooms early without extra charge. I like how there's a restaurant attached in the lobby for burgers and basics, including a bar, which is nice. Definitely seek out the roof rooftop bar, which is away from the crowds downstairs. Managers reception was basic with chips and cheese bites and carrots. But we are all mainly there for the free drinks. Drinks are well drinks and if you tip your server he just might spike your drink more or give you more tickets in appreciation.

This is a review for the conference facilities only…read more We had a team event here this week and here are my observations: -- Conference rooms were plentiful and adequately furnished but temperatures varied widely, running mostly on the uncomfortably cold side. -- Bathrooms were clean but not all the taps or automatic towel dispensers worked. -- Large parking lot with free parking was a plus. -- Food was polarizing, with some excellent dishes, like smoked beef brisket, barbacoa beef tacos, and warm churros in chocolate sauce, but everything else was quite forgettable.

Very nice hotel. I love how pretty snd modern everything is here. The staff was lovely, as well…read more This hotel was very COVID aware, too. Plenty of free masks if you needed one. Many bottles of sanitizer displayed prominently throughout the lobby. Great add-on! Staff was masked, too. Made me feel comfortable. The rooms were very nice and comfy. Everything was clean and fluffy. I loved my big soft bed. The noise level was minimal in the hallways and throughout the hotel. The hotel is easy to access from all major highways and well traveled streets. Access could not have been easier. Parking was plentiful and it was easy to get a parking place right in front of the hotel. Safety is always a concern for me and I never felt unsafe during my stay. Highly recommended hotel. Reasonable prices, beautiful hotel, nice accommodations.

Clean, neat, quiet Easy to find location…read more Room was clean And and and and And this many words

So clean! We are a picky crew and this Holiday Inn met our standards. The staff was all quite…read morefriendly, the bedding was clean and new, and the breakfast was quite good as far as hotel buffets go! Especially outstanding was Antonio, a front desk manager, who carefully explained our bill when we needed to extend our stay and made sure we could stay in the same room. Thank you for a great stay!

The Holiday Inn Express and Suites Overland Lenexa is clearly well cared for and maintained. The…read moremanager Antonio Delgado and his team were super helpful. I highly recommend this location!

Decided to stay here for vacation. Frankly disappointed all around. They have snacks and beverages…read morefor purchase, but you have to carry them to the front desk, no tap to pay, just a hassle to have to do it. Most hotels I've been to have switched to self checkout for these things. Makes it easier. Housekeeping comes early, starts knocking on the doors at 9 am. They knocked I told them I was inside, do no disturb was on the door. The knocked again. I said I was inside. They came in and were surprised I was in there. They vacuumed the hallways, slamming the vacuum into my door and the walls multiple times. Guests are in the lobby into all hours of the night. Could hear them from my room (not an issue if you stay on the second floor and above I suppose) but my king suite was just down the hallway. Seems crazy that at 12am they let people be down there shouting. One morning the room above me sounded like people were running around and slamming things on the ground. Good luck sleeping past 8 here, it turns into a madhouse between housekeeping and the guests. Stay at the Holiday Inn next door, it's much better.

Hampton Inn saves Christmas! We were supposed to celebrate Christmas at my sister's house. But the…read moreflu came to call at their house. After checking into the hotel I found that there was a conference room that we could rent. Everyone was so helpful and friendly! Thanks Melinda and Jane.

A superb new hotel in 2021 overlooking the Garmin Soccer Complex in Olathe, KS. Great layout and…read moreinviting lobby. A restaurant and bar to quench your thirst and hunger. Quiet location. Pleasantly appointed modern rooms will make this a perfect choice.

We loved our stay here. The rooms were clean, staff was all so nice. We had a great time at the…read morehotel. The Assistant manager, Armando was great, and was so helpful everyday of our stay. We can't thank him enough for being so accommodating and thoughtful. We look forward to another stay here.

This is my second time staying in this hotel line. I really like the upbeat decor. It is modern,…read morebut not off- putting. They have a full continental breakfast included with your stay. The rooms are spacious and very clean.

Staff was very helpful and friendly from the very start through the end! They even offered to make…read morecopies for us for the funeral that we came into town for at no additional cost. What exceptional service! The entire hotel, including our room was exceptionally clean. The bed was very comfortable and they had place extra pillows, a blanket and extra towel towels in our room prior to our arrival. The breakfast was plentiful and coffee was fresh and tasty.

Front desk was exceptionally friendly, quick and professional. Room is clean. Hotel is a little…read moredated and could use a refresh. Warm chocolate chip cookie hit the spot after a 2 hour drive.

Avoid this hotel, especially with a sports team! The manager authorized a several hundred-dollar,…read morefictitious charge to our credit card for a 'cleaning fee.' We had to spend more than 10 hours trying to work with that hotel/manager and eventually our credit card company to get the charge reversed. We have traveled with sports teams for 12 years and never experienced anything like this. It is pretty unreal that a hotel would try to get away with something like that. I would absolutely never stay there again. On top of this, the ice machine was out on our floor, the water machine in the fitness center was out and there is no onsite laundry. The closest laundromat is 10 minutes away. All of those things made it really inconvenient for our team.

Checking in at this hotel was an absolute nightmare. It took nearly two hours to get through the…read moreprocess, and the front desk clerk seemed completely unprepared to handle even basic transactions. The guest in front of us was charged three times on his credit card, had to come back down twice (once because his room key hadn't even been coded, and again to deal with the billing errors), and eventually gave up after watching our ordeal. When it was our turn, the clerk told me my card for the deposit had been denied. I asked him to try again--it went through just fine. Then he said there was an issue with the third-party booking site's card. He eventually got a rep on the phone who was polite and helpful, but the clerk put the call on speaker and then walked away while the rep was still on the line. I ended up having to answer so the rep wouldn't hang up. Meanwhile, the clerk tried to check in another couple...whose card "didn't work" either. He said he needed to reset the server, and throughout the process he kept quoting the wrong amounts to the rep--even off by a penny at one point. Because we had been in the lobby so long, he even claimed the dates weren't lining up anymore (we started the process on the 19th!). The waiting couple got so frustrated that they tried to help him because nothing he said made sense. When asked for the manager's card, the clerk handed over an email for someone who wasn't even the manager listed on the sign behind him. The other guests finally took a room just to end the ordeal but said they'd be disputing the charges. After multiple attempts, the rep finally guided the clerk through completing our check-in. I don't know if he was entering the numbers incorrectly or simply didn't understand the system, but it felt like a bad comedy sketch. To top it off, he was speaking into the phone's handset even though it was on speaker. Bottom line: The hotel itself seems clean, but the check-in process was unbelievably chaotic and unprofessional. I trust the third-party booking site we used--we've never had an issue with them--but this hotel's customer service is extremely unreliable. Be warned.

Guys, don't be tricked by the online photos. This place is gigantic but empty. We stayed on a…read moreFriday night and were literally one of like 5 booked rooms. The hotel doesn't have hot water, and the hvac doesn't work. It kind of feels like squatting in a deserted building. Very "walking dead" if you will.... Totally not the staffs fault--they seemed to be doing what they could. But truly, this place should not be open.