My first time here-I was impressed with Dr. Krombs. She was very thorough and professional and took…read moregood care of my concerns. Everyone else in the office was great too. Highly recommend

Needed to get my contact prescription renewed and found this place on yelp (takes VSP insurance)…read more The front staff was friendly and the doctor is very approachable. Was in and out in less than 30 minutes (I don't have any big eye issues). Parking is easy and the inside is spacious and clean. So glad to have found a great optometry near me!

Love the detail of the medical exam on my eyes and my 85 year old mothers. Very friendly and…read moreprofessional

The staff and main doctor here are very friendly and easy going. I appreciate that they offer a…read morerange of different services and products and are very forthcoming about prices and opportunities for savings. I've done to both the La Verne and Upland locations as this has been our family optometrist for nearly 20 years.

Friendly staff and wasn't crowded or busy when we came for eye exam. We called to make an…read moreappointment. My aunt and uncle both referred me. They have the eye scan thing that can be used instead of dilating with drops. Right next to yoshinoya.

My husband and I have been coming here for years and we continue to come back even after we moved…read moreout of the area. I've also been bringing my son here since he was little and he always looks forward to his appointments. The staff is always so friendly and helpful and they are super amazing with kids too! They have a wide selection of kids glasses to choose from which is great because even at 5 years old, my son likes options. Dr So really takes the time to explain things and answers any questions we have which makes us so confident in returning time after time. And special shout-out to Uncle Philip for going above and beyond every time we come in and always making it a pleasant experience. We highly recommend!

I have had the best experience at Luxe Optometry! They are a smaller optometrist office with a very…read morechic selection of glasses. I just picked up my glasses yesterday, and I've already gotten compliments on them. Dr Kim really helped me with understand how to take care of my dry eyes, and I also purchased multifocal contacts, which have been working out for me when past options did not. I found them to be reasonably priced (insurance helps), and they were willing to explain exactly what my insurance covered and how to get the most bang for my buck. I will definitely come back next year and beyond! One note: they give you electronic copies of your prescriptions, which several offices I've been to would not do. Again, I highly recommend them for thorough exams, thoughtful service, and an amazing, unique selection of glasses.

I have been a client for the last two years. Beautiful, clean office with high end and cost…read moreeffective frames. The doctor takes her time with you and explains different options for you to make an informed decision. Her other office employees are professional and very helpful from helping choose frames, to discussing different options for your lenses. I am very happy with Luxe Optometry!

I took my wife's glasses to these people to replace a nose pad., The technician broke the frame in…read moretwo. She put my wife's lenses in a cheap frame telling me they were in place securely. Later that evening the lenses fell out. I was not charged for this fiasco, but neither was there any offer to properly repair or replace the frame.

I am disappointed with my experience at this optometry office. My child had just been discharged…read morefrom the hospital after treatment for nausea and vomiting. Before the appointment, I called the office to explain the situation and ask about rescheduling. I was informed that rescheduling at that time would result in a $50 fee. To avoid the fee, I brought my child to the appointment as scheduled. After we arrived, the doctor stated they were not comfortable seeing her because of her recent illness, and the office canceled the appointment. The most concerning aspect was that the office had already been informed of my child's condition before the visit. Despite this, I was told a cancellation fee would apply if I rescheduled, yet the appointment was ultimately canceled by the office upon our arrival. As a result, we made an unnecessary trip while managing a child's recent hospitalization. While I understand the need to protect patients and staff, I believe the situation warranted greater flexibility and consideration. This experience reflected poor communication and customer service and left me with concerns about the office's approach to patient care.

Had an excellent experience at West Village Optometry. From the moment I walked in, the staff was…read morefriendly, welcoming, and professional. The office is clean, modern, and well-organized, which made the visit feel comfortable and stress-free. The optometrist was extremely thorough and took the time to explain everything clearly, answering all of my questions without ever making me feel rushed. I really appreciated how attentive and patient they were during the exam. The staff also helped me choose frames that suited my face and style, and they were knowledgeable about insurance and pricing, which made the process easy and smooth. Overall, the level of care and customer service was outstanding. I highly recommend West Village Optometry to anyone looking for quality eye care and a friendly, professional experience.

This place is helpful and they take the time to help you. My bf goes here and every time we have…read morehad a good experience

I had an appointment today everything went fast and efficient everyone was very friendly and…read morehelpful the doctor was very attentive and informative in all of my questions and concerns someone i do want to say was very truthful and helpful was esther the consultant we connected quick i felt very comfortable and sure that she would help me find what i need. yet again she was very informative answered all my questions and concerns with solutions I struggle looking for frames and find my style esther was very truthful on what worked on me and my face structure and what didn't which i am glad because i chose a very cute pair i'm so excited to receive them esther also helped me apply for care credit she made it very simple and self explanatory i'm very pleased with my visit today!! thank you everyone there ps the collectibles are insanely cool

Stopped by on Friday, 05/03/24 for my annual eye exam check up. This year, I decided to get new…read moreframes instead of my yearly supple of the monthly contact lenses since my current glasses (Tiffany & Co. Brand) is around 2 years old. I've been a loyal customer to this specific Optometry Office for decades. I would remember my mom taking my sister and I during the elementary and middle school days. At the time, my mom would give us limitations in terms of what frames we wanted to get (i.e., the cheaper options that were fully covered by insurance). Fast forward in time, I stopped coming to this office since I moved out of Pomona for college and would get my eyes checked near my college. Now, I am back in Pomona and decided to stick to this office. Very clean interiors and staff are always friendly. Excellent customer service and the staff's level of patience is tremendously the best. I usually meet with Dr. Le but on Friday I met with a different doctor (I'm assuming Dr. Liu?). Dr. Le's office is truly like a museum! Full of Bruce Lee action figures, Star Wars figures, and so much more! In terms of glasses frames, this place has it all, from affordable frames fully covered by insurance to the more expensive and lavish-branded ones (Gucci, Yves Saint Laurent, Prada, Tory Burch, MK, etc.). From all ends of the spectrum truly, and staff members will help you out and consult with you to make sure you are getting what you want and need. The Tiffany glasses I got 2 years ago was my most expensive frames purchase. On Friday, I spoiled myself and got Gucci. This is what happens when you are an adult and want to splurge on yourself. :') 5/5! I highly recommend this place. Office staff also sends you multiple reminders via email and text.

Great service. Told me thing no other doctor ever has and now I can reduce headaches.read more

I called San Dimas optometry today. Per their WEBSITE they claim to do Lasik eye surgery in many…read moreplaces on their website... When i called today and asked about the Laser surgery SHE said oh no we do not do that here we refer people out to Ontario. I don't need a middle man I wanted a more local place like San Dimas. PLEASE READ THEIR WEBSITE. FALSE ADVERTISING..