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    Gulfport, MS

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    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    12 years ago

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    Champion Chrysler Dodge Jeep Ram

    Champion Chrysler Dodge Jeep Ram

    2.5
    (40 reviews)

    Again, they continue to disappoint…read more We are a one car family. My husband has spent 9 hours so far between 2 visits and the problem persists. Today the " next part" is in. They are demanding that we leave our only vehicle with no loaner. If not we wait all day this time. I'm sorry ... what is the problem. Do not buy your vehicle here is you like good service. From purchase until now I am disappointed in this company.

    TERRIBLE SERVICE AND SUSPICION OF FRAUD. My business, Corrected Mobility LLC, used this…read moredealership's services, and it was hands down the absolute WORST experience I have ever had. I had a van repaired there, which then broke down less than a week later. I towed the van back there on May 22, only AFTER which I was informed that it needed a part replaced that was out of stock, and they had no idea when it would be restocked. The van had been in that shop until June 8, when I noticed fraudulent charges on one of my business debit cards from DoorDash amounting to hundreds of dollars. I had already planned on stopping by the dealership to grab some tools I had left in the van, upon which I noticed that the van's gas card was still in the van sitting in plain sight. This was the same card that was being fraudulently charged. I immediately informed the service manager and one of their technicians about this, in addition to inquiring about the part the van needed (still no ETA). I had my warehouse manager call the next day and explain that we planned to tow my van to another shop, and I was told that it would be okay. Then, AS THE TOW TRUCK SHOWED UP, the service manager suddenly informed me that I could not tow MY van because I had to pay for the part they ordered, which MIRACULOUSLY was available as soon as we attempted to sever our business relationship with them. After the back and forth with everybody, I was finally allowed to move my van, and since then have not received any word from the dealership or GM, who I was told would contact me.(Which is absolutely unnecessary at this point, because I will NEVER be back or recommend this company to anyone.) Update - Van has been fixed by Mandel's in D'Iberville, and cost me about $600 less.

    Estabrook Ford-Lincoln

    Estabrook Ford-Lincoln

    1.9
    (18 reviews)

    bad, do yourself a favor and do not expose your vehicle to this people. they are very incompetent…read moreand rude. I found Wendy's thrash in my car after I pick it up, and even worse my fuse cover when missing and they couldn't take responsibility for it.

    5 stars for LUKE and 0 stars for Jason. We had an appointment with Jason for an oil change at Ford…read moreEstabrook. When we arrived there, the man in the first front desk, he asked what was I getting done today and I told him I was scheduled with Jason to get an oil change and I know Jason heard me because his desk is the one next to the man. Jason was busy with two other people and he was not following Covid regulations. He didn't wear a mask talking to the people before me and didn't practice social distancing either but then he saw me wearing a mask and then wore a mask when he was around me. I waited for a good 20 minutes until Luke came by and helped me. He was very sweet and extremely helpful. Luke just got finished helping a customer and approached us quickly so we didn't have to stand around for too long. We saw Jason just roaming around and not doing anything and Luke said he will help us instead with the oil change. We were so glad that Luke has so much great customer service and Jason wasn't the ideal the person to be speaking with next time we're in to service our car. Great job Luke! Had to edit my review. I just looked at my app and it says I have 9% oil life left and it was updated 17 Hours ago. Ford Estabrook didn't even change the oil out my car and I have to waste more gas to go back there to get it done right. I paid $54 for a oil change here& they didn't do squat to my car. WTF.

    Select One - car_dealers - Updated July 2026

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