Beautiful clean center. The staff is wonderful and super nice. The facility is welcoming and clean…read more The process is easy and free to donate in case you never done it before. Great thing about the centers you can come anytime throughout the day and they are open daily.

I came in on a Wednesday at 12:30 and they told me I came in at the perfect time as it was a slow…read moreperiod. I have never donated blood or platelets so this was a new experience for me. I wanted to know which would be more helpful and was informed that giving platelets would be more helpful, however, it would take 1.5 to 2 hours. I had the time so I opted to donate platelets. Once I went to the donation chair everyone was super nice and accommodating making sure I had drinks and snacks to keep me comfortable. The process did take 2 hours but I left knowing I would want to donate again and would return to this location.

We had schedule and appointment at 2 we call and everything we drive 30 mint and we get there exact…read moreat 2 and they told us that they can take us in !

This place is good. The staff are nice but not stuffy, it's about as cool and casual as a place…read morelike this can be. One thing they're not casual about, though, is hygiene and safety! They're always cleaning stuff, changing things out, I'm not a medical professional but in my amateur opinion they seem to have a very high standard of care with regard to keeping patients safe. Good technique too, they never take more than one try to get the needle in the right place and so far I've only bruised up once out of the dozens of times I've been here.

Everyone here today was super accommodating. Nicole was my phlebotomist, she did a phenomenal job,…read moreas did the rest of the staff. I felt very well taken care of. Thank you!

Absolutely the worst. Huge failure! Employee more concerned leaving on time rather than people…read moredonating blood. They still had 2 hours before closing.

They're very kind and professional. For those who are uncomfortable with needles, you have nothing…read moreto worry about. It's seamless and it benefits so many.

I absolutely hate needles and the idea of doing this. These ladies at this location are amazing. I…read moream actually set up to keep donating now. Dont be afraid to do this. If i can do it anyone can do it. take care

An hour and a half behind on appointments, have many beds open because they don't have enough…read morepersonnel. Management needs to be fired as they just sit in the office on their phones while the business sinks. The area director needs to come HEAVILY evaluate this location!

Amazing place really saved me. I had a bad situation made $800 in donating plasma in 30 days be…read morehealthy be polite and be patient!!

I've been visiting this BioLife location since it opened. Overall, I find that the extra cash,…read morecoupled with the opportunity to help those in need, makes for a rewarding experience. However, it does come with its downsides. The cash reward program changes often, so I recommend checking your email for any current deals. New donors usually receive attractive incentives, ranging from $800 to $1,000 for eight donations. Returning donors typically earn around $40 to $50 for their first donation of the week and about $60 for their second. You're allowed to donate up to twice a week, totaling eight times a month. I think it's best to donate for a couple of months, then take a break for a couple of months to give your arm a rest. The staff is generally very friendly and helpful regarding the procedures. However, occasionally, you might overhear them expressing frustration about being there or the number of people coming in--which is understandable; I do the same at my job. Speaking of the number of people, your visit could range from 40 minutes to up to 2 hours. I've seen the line wrap around the entire lobby, with what seemed like 50+ people waiting for vitals. In my experience, weekends and later weekdays tend to be the busiest times. What prevents me from giving a higher rating is the inconsistency in the quality of the venipuncture performed by the phlebotomists. Sometimes, the procedure is so smooth that you hardly feel the needle, while other times, you feel every bit of it. I'd say there's about a 50/50 chance of experiencing a painless procedure. I've been in sections where the phlebotomist stuck 2 to 3 people, then had to have someone more experienced come back through to readjust the needles because of no flow. My worst experiences have been when they stick my arm, can't find the vein, and then proceed to wiggle the needle around for 5 to 10 minutes. This is coming from someone with prominent veins, so don't assume that being lean will spare you from similar experiences. Once, a technician repeatedly asked if it hurt while probing my arm in various directions trying to find a vein. I told him, "Well, it isn't exactly the best feeling." Overall, if you need a little extra cash, don't mind a bit of discomfort, and have an hour or two to spare, I'd say go for it. Just make sure to eat beforehand and drink plenty of water. I skipped a meal before one of my appointments and ended up feeling every kind of sick at once.

Man in blue called me names he stated to me that he was a manager. I asked the manager he said that…read morehe did not work here. He then sat infront of me and stared and made faces and I stated to one of the employees that he was being disrespectful to me and was making me uncomfortable and nothing was done.

I've visited this location many, many times over the years and every visit has been pleasurable…read more Check in and evaluation has always been quick whether I had a appointment or not. The donation process has always gone smoothly and that's in large part to the friendly staff. They make it so easy and my favorite part is the excellent drinks and snacks they give you before and after. Everyone should come donate and if you do you should come here!

Complete waste of time my doctor sent me there to have blood taken due to high hematocrit. He sent…read morethe orders to Gulf Cost Blood. I scheduled an appointment the next day for my blood to be drawn after explaining my situation to the manager of Gulf Coast Blood she told me my orders had not been received yet but I could come in either way and they would be able to draw my blood with or without the orders. When I get there the next day they check me in and after reviewing the check in info I filled out earlier that day the told me I could not donate since I was on the antibiotics the doctor who referred me prescribed. They told me until they received the orders from the doc they could not proceed since I was on medication. Ann (the medical assistant) was absolutely no help so I asked to speak to her manager who was even less helpful. I asked if they could call my doctor to obtain verbal consent and they told me no. When I asked what the difference was if I had the orders I would still be on the meds and the manager told me they would take it but discard it instead of donating, so I said ok let's do that now this is for my health reasons not for donation purposes and she said they could not do it since I did have the doctors consent. They were very unprofessional and did not even attempt to help.

I've been giving blood for the past 15 years at the main location, Bill T. Teague Center, on…read moreLaConcha Lane near NRG Stadium. I recently started going to the Westchase Center, which is closer to home. After several visits, I can honestly say I'm a fan. Carla, Ashley and Shonda are my hero's. These ladies really know how to take care of you. Their efficiency and customer service skills are second to none! Even when it's crowded, I've waited no more than 5 minutes for my appointment. I recommend completing the questionnaire on their website, which will decrease the time of your overall visit. My veins are small, they roll and are hard to find at times, but these ladies get it right every time. The center is clean and the chairs are comfortable, and recline back to help you relax. Each station has an individual TV with a remote, so you won't miss your favorite show. There's wi-fi if you choose to surf the web on your phone, or update your Facebook status. Or maybe you're just like me and you're spending that time checking in and commenting on Yelp. Whatever you choose to do, the center can accommodate you. The staff's friendly attitude makes you feel comfortable, and they remind you that giving blood saves lives. You feel like you are doing something positive for the community as the machine drains a pint of blood from your body. Blood is so important to keeping people alive, which is why every donation it called "the gift of life." Please remember to eat a decent meal and drink plenty of water before donating blood. The food will keep you from becoming dizzy and possibly passing out, and the water will hydrate you, which makes your blood flow faster. After donating, you can help yourself to the complimentary water, juice and snacks. If you are not a current donor, I urge you to rethink your position because you may need "the gift of life" one day.

I've been here a few times but this was hands down the best experience I've had here! I came to…read moredonate blood on my birthday and the process was super simple. From check-in till the time I finished was a 45 minute process. The staff here are so so kind! Everyone is super friendly and have great attitudes. My personal phlebotomist who took care of me today did a wonderful job at providing great service. She was friendly, kind, very attentive to me. They even made me a goodie bag for my birthday and I received a ticket to the Galveston Mardi Gras! Such a wonderful experience. I'll be sure to be back soon to donate!

Understaffed My appt was 2 hours ago. Still waiting to get…read morescreened. Just saw three workers go on break, leaving one person on the floor I am done!

extremely long wait times and understaffed, had to wait 10 mins before getting disconnected from…read moremachine. Would not recommend

Excellent people highest technology nicest credits for donations via their online store 30 plus…read moreyears donating platelets 98 gallons

Everyone here is super nice and helpful. I checked in as a walk in and was in the pre room in 45…read moreseconds. After everything was done in the computer I almost immediately sat down and donated plasma. My dad recently had to get plasma and blood transfusions. They saved his life. I will continue to go donate for as long as I can.