The staff are very professional. Whenever I make a service request it is handled promptly. The…read moreproducts are terrific!

The sales and installation of our screens was simple and reliable. And they work great. The sales…read moreperson was helpful in helping us decide on the proper shade density of the screens at different places on our patio. The reason this not a 5 is that there are a few gaps between the screen and the wall. One area running the entire height of the screen is especially bothersome. I was told that because it is up against an uneven brick surface they can't do anything about it . Not because it's UN fixable, but because they just don't do that. They suggested I get "some stuff" from the hardware store and fix it myself, saying that their caulk wouldn't work. I am going to have the remaining portion of my patio screened but now I think maybe I'll find someone else who can do the complete job.

Hurricane Beryl Home Owners Beware! Estimates are not free!…read more The workmen showed up smelling like marijuana. Then he proceeded to tell me he was going to charge me 1 thing & the insurance company another to "help me out". That's insurance fraud! I was told he would check out what was damaged. The next thing I knew he was charging me $200 for a tarp. I did not ask for that! I asked for an estimate for the damage to be repaired. Stay sharp, everyone. This company definitely pulled a fast one!

I will be contacting this company again very soon. Their work is fantastic!…read more I moved into my new home the latter part of May of this year. It was so beautiful, but the walls just didn't sit well with me. The colors didn't pop. I contacted a company my friend told me about first because she had been using them for years. I did a test run with the walls in my bathroom and the cabinets. I was so disappointed. The color was not what we agreed on and it took them two weeks to finish due to different issues popping up. I was fed up and contacted T&J Renovations after a quick google search. I sent them a message to get a quote and got a response within 5 minutes. They came out the same day to look over everything and we scheduled something for the following day. They were on time, friendly, and finished the same day...which is what I had expected from the previous company, but anywho...they were great! This company really turned my frown upside down. Even their prices were better than the previous company my friend told me about. Fast, friendly, efficient...what more can you ask for? Contact these great folks when you have a job at home you need help with.

No answer back!!!!! He came out to give me an estimate over a week ago but never responded or…read moreemailed as I was told

UPDATE: Every company stubs their toe every once in a while, but how they respond is what truly…read moremakes good companies. After our initial review, Steve (the owner) immediately called to make things right. He offered to come out immediately with his team to fix the issue free of charge. Steve came out early the next morning and quickly got us up and running. While we had a negative prior experience with Penco, the fact that Steve was wiling to stand behind his work / company name and work to make sure we were happy was so important! After this experience, we would definitely be willing to give Penco the benefit of the doubt and assume that our prior bad experience was just a one-off! Thanks Steve and team for responding quickly.

Highly recommend J&J's Glass and Window Repair. They…read moreanswered the phone right away, took rough measurements over the phone, and gave me an estimate quickly. Once I agreed, they came out the very next day to take exact measurements and ordered the glass. Just two days later, they returned and installed the new glass. They cleaned up all the existing glass, did an excellent job on the install, and the turnaround time and pricing were both outstanding. Professional, efficient, and easy to work with. I will absolutely use them again if needed. Thank you

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

I had a great experience with this company patching up my drywall. They were professional, showed…read moreup on time, and did an excellent job making the wall look like new again. The repair blended perfectly with the rest of the wall and you can't even tell there was damage before. They worked quickly, kept everything clean, and the quality of their work really shows. I would definitely recommend them to anyone needing drywall repair!

I have used E&L twice now, both times my expectations were exceeded…read more Liel responded promptly when contacted and assigned me a quick start date upon a visual. The crew was efficient and knowledgeable, Liel came by for a final inspection. I recommend the company to anyone.

I worked for this company and I can tell you firsthand that it is a very shady practice and their…read moremethods of acquiring clients are very, VERY predatory. The company downloads thousands on thousands of phone numbers from an online database and sends unsolicited calls to anybody they can early as 8 AM (even calling businesses and renters on holidays) in order to rope in clients by offering a special free estimate (which is standard practice). If you do choose to accept the free estimate, they will try to overcharge and upsell you on any sort of home remodeling projects you're considering due to the small size of the company. From a worker's point of view, the company will hide information on the jobs you confirm and will threaten your job security once a week if you do not get 2 potential jobs per day. This unfortunately leads to the harassment of many Houston citizens through desperate callbacks for months on end and even giving misleading information about the company's status with the Better Business Bureau. There are cockroaches and bugs living throughout their showroom and the owner, contractors, and most of upper management do not speak English as well. All in all, this company is very unorganized yet uncomfortably persistent when it comes to finding clients and will often overcharge clients who are in desperate need remodeling and do not have time or resources to find a second opinion. If you do come in contact with them or happen to receive an unsolicited call, I strongly suggest finding another contractor to save you from a headache/wasting your time. I would even make sure to block the number because they will not stop calling if you don't.

Long Post I want to share my personal experience with Home…read moreMasters. I hired them to remove carpet and stain my concrete floors. Their presentation was impressive, and Saad, in particular, was professional and won my confidence. From the start, I believed they would deliver a fantastic job. I already own another home with stained concrete floors, and those are absolutely stunning -- so my expectations were high. Unfortunately, over the next week and a half, Home Masters destroyed my dream of having beautiful stained concrete floors. What should have been an exciting transformation turned into one of the most stressful experiences I've had as a homeowner. Instead of joy, I was left agonizing over what to do next. Could I live with the floors as they were? My heart cried inside every time I looked at them. I was unable to sleep and anxiety and depression pressed in. I had just paid over $7,000, and the results were nowhere near what I had envisioned. Major issues with the project 1) The finish of the floors was not smooth. The floors felt like sandpaper. 2) The color was inconsistent throughout the house. Each room was entirely different. There were large areas in which it looked like someone accidentally "poured out" too much paint and just left it there. As a result, there were random isolated patches of dark brown/black. 3) Home Masters did not have adequate resources (human capital) to get the job done. They made a commitment that they could not fulfill. Home Masters was not able to identify subcontractors who were experts in the field to stain concrete floors. For example, one contractor showed up and started painting the floor with a paint brush. 3) The project was poorly managed and there was little to no communication with me or with the subcontractors. Crews were sometimes late, left early, and left without letting me know they were gone or what time they would return. They just walked off! 4) The project manager, George, frequently said that he was coming to look at the work but did not show up until the end of the project. However, I found the greatest offense was how the project manager talked very negatively about other employees and subcontractors. And, the crew reciprocated with their frustration with George's lack of communication with them. George spoke negatively about Saad and his lack of knowledge regarding how to sale. That was one of the first statements that came out of his mouth-I was shocked! George stated that Saad's father, the owner, was rarely pleased with Saad and considered him a common "problem."George inferred that he and Saad's father did not trust Saad's ability to properly create a quote. He was not shy about expressing how he felt about Saad's proposal (bid) for the job. However from my viewpoint, Saad was committed, authentic, and the only positive exchange I experienced. So, to me George came in as the "handler." George's intent to get more money was obvious as he tried to up-sale the contract with unrealistic costs. All of this was unsettling and totally unprofessional. Now with more context, it is no surprise that Home Masters failed to deliver a high quality product. Unfortunately, I had trusted their polished presentation and believed their promises. The lack of communication from the project manager and the lack of skill and knowledge of the subcontractors left me with high levels of stress and anxiety. I lost sleep and anguished over what to do. The work was so bad. How could I live with this? Crying, praying, and looking for a course to take. I had to hire another contractor to redo the job! I called George after sending him multiple photos of the finished product. I expressed how deeply I felt about the quality of the work. I asked for a refund. His response was, "That is not something I can offer you." I asked for a partial refund. His response was, "That is not something he could offer." George did offer to come to my home and "assess the work" and talk with me about solutions. However, at this point, I no longer had confidence in the company and its ability to properly stain concrete floors. Consequently, it would be impossible to trust another crew from Home Masters to do any more damage. Bottom Line: If you are considering stained concrete floors, please do your research carefully. I can never recommend Home Masters! Don't let a smooth presentation blind you to the importance of proven results, accountability, and transparency. My experience with Home Masters was a costly lesson, and I hope others can avoid the same disappointment.

Overall I am pleased with a final result as my house looks like a completely different. I have not…read morehad to arrange the amount of work needed, and feel I could have had a better understanding of the scope of it and knowing what questions to ask. As the house is 50+ years old and has not had any major work in the past, something as simple as window replacements causes issues with how new windows and frames fit. There are tacky areas where frames were removed and not completely covered with new ones. Also, I was told 3 coats of paint would be used, but painters only went once around house. (I was constantly taking pictures!) The workers were great! At the end of each day they completely cleaned up and left the yard very neat. They were always courteous and respectful. The project manager was easy to contact and work with. I would use this company again.

Our experience with Averon Construction and the owner, Nathan Turner, was very poor. The structural…read moresteel beam work done was substandard and not as we requested. When we attempted to get Averon to correct the major problems with their work we couldn't get anyone to return our calls. Then we were told the company went out of business due to the owner's health problems. We finally gave up and had to have the work redone.

Professional Service, quality workmanship…read more Friendly and knowledgeable crew. Owner who clearly knows the ins and outs of the construction and renovation business through decades of experience and knowledge. Established company that is trustworthy and dependable.