This is the very best retirement community I have found in this state or any other…read more The facilities are beautiful. The dining room is splendid as if it is on a cruise ship. The food is always good. The service to the residents is top notch. Here they care about the individual and give them the best care. I highly recommend this place for those retiring to an assisted living facility.

They take good care of the people there however what they feed them is pure garbage!!read more

The therapists are all fantastic and enjoyable to work with. The facility is maintained at a high…read morelevel for cleanliness and care. I would highly recommend BC for rehab at any adult age.

The food service is terrible. It has increasingly gotten worse the last six months. But when they…read morelist a grilled ham and cheese and you get ground Han and a spoonful of grated cheese on plain bread it's awful seeing elders fed this way

My sister went to Borgess Gardens for rehab. She has among other medical issues CHF (congestive…read moreheart failure) which means she requires a low sodium diet. There is no Dietitian on staff to make recommendations for her or any other clients. "Everyone eats the same foods" is what I was told. Needless to say she retained a lot of fluid that creates life threatening issues. From talking to others a lot of rehab / skilled nursing facilities are like this so be diligent and do your homework. The building is newer than other places, well maintained, staff is good for the most part. Upon discharge we were instructed that she needs to wear compression socks. During her stay staff never put any on my sister. Makes no sense.

Small assisted living, staff goes above and beyond! All rooms have a kitchenette, large and…read morespacious! Very clean.

A great facility. Wonderful staff and management. They made my mothers last years very special…read more She was well cared for and respected. We are fortunate to have this facility in our community

My mother recently moved into StoryPoint's independent living apartments. She has a lovely 2…read morebedroom with a balcony. I was very impressed with the size of the apartment. She brought enough furniture to make it cozy but not overly crowded. She also has a carport and even brought her cat, Garfield. She has bi-weekly housekeeping but does her own laundry as her apartment came with a washer & dryer. The maintenance team has been responsive - hanging TV and pictures. She just loves it there and has made many new friends. She participates in the activities that she is interested in - bingo, music, outings, and the happy hours. Every day when I speak to her, she tells me what all they had for dinner and that everything is so good. Normally it is normally a choice of soup or salad, choice of 2 or 3 entrees that come with 2 sides, and a choice of dessert. I had dinner in the StoryPoint's dining room a few nights ago and I do have to say it was pretty good. My pork tenderloin was moist, the mashed potatoes were prepared just like I like them, and the dessert was delicious. She made the decision to move, and it has been a blessing to both her and to her family to know she is in a safe environment, surrounded by new friends, and that she is happy.

Our family moved our father to Storypoint in April, 2021, and we moved him out at the end of June…read more It was was a very traumatizing experience for my father and for all family members. The memory care unit is very short staffed, often with just one care giver for 20 residents. It is hard to keep all residence safe when the ratio is 20 to 1. My father, who is wheel chair/ bed bound, suffered falls, etc. Many of the caregivers there pulled me aside and apologized for the short staffing and the inability to take care of the residents. My father is on hospice and each time there was an incident regarding my father his case manager documented it, as required by law. Unfortunately, Story Point did NOT.....no record to be found. When hospice staff inquired, the response was, "there was no incident". We learned a big lesson.....the way things "look" and the way things "are" are two very different things. I believe the independent living side is fine and perhaps assisted living, but memory care is not. Please do not send your loved one to memory care at Story point. Our Father is now at North Woods Village and it is night and day!! They are staffed, competent, kind, and extremely caring. We feel very, very blessed that we are able to get dad into this wonderful facility.