I am only giving a 3 because the 3 movers themselves were fantastic and efficient otherwise I'd…read moregive a 1. I will start off by saying we got a quote for our 2B2B small apartment to move around $600 total including travel fee. The night before the move they quoted me $1800 and I called and the lady said do not worry about that it's not right. we ended up getting charged over $2000 for the move AND we are missing boxes. I reached out to customer service and they said operations would call me back... I am still waiting. Just get other movers, what they did to us was not right.

Cheyenne and Johnny did such an amazing job! Super fast and friendly and went out of their way!…read moreWould recommend.

My mom recommended Jay Movers as I moved from Chicago to the Suburbs. I was first connected to BK,…read morethe office manager, and he was insightful and super helpful when discussing my move. The days leading up to my move he called and made sure that we were confirmed for the day and ready for our big move. On the day of, Jorge, Marcelino, and Armando. From start to finish they had an amazing attitude, was super friendly, and made our move seemless. They were super careful with all of our things and even helped us move things that werent allowed. I attached a picture that I showed my wife when they moved from our building and was impressed that I had to take a picture. Super nice and really great customer service. Would use again and will use again when I move.

New teams. After 3rd experience with Jays. New crews are terrible and so was J when I called to…read morecomplain. They are the worst! Had to call the office, crew refused to use blankets because they were not ordered. Ransacked the house moving. Threw crap in boxes sloppily. My last move with Js. Would give a negative review if possible.

Absolute rockstars. True professionals. Great Value. Highly recommend. In fact, I already have.read more

The movers were scheduled for noon. The movers arrived at noon. I estimated it would take 2 1/2…read morehours. They finished in 1 3/4 hours, which included a 30-minute drive to my new apartment. The price was lower than all other movers I contacted. These guys worked amazingly fast and carefully. Highly recommend them!

This is the second time we have hired The Professional Movers, and once again, Moises and his crew…read moredid a great job with our move. We were moving into a duplex-up with no elevator, so there were a lot of stairs and some pretty heavy furniture, but they handled it without any issues. It was also a very hot day, and the stairs were outside, which made the job even more challenging. They showed up on time, worked hard all day, and were very careful in wrapping all the furniture to protect the edges. They were also easy to work with and kept a positive attitude, even with all the stairs and the heat. Moving is never fun, but they made it a lot less stressful. I'd definitely hire them again and would recommend them to anyone, especially if you have a move with lots of stairs.

We used the professionals for our cross country move from Chicago to San Diego! We got Nicolas F…read moreand his team. They were literal professionals. They stacked our POD and packed it so well. Absolutely nothing broke during the trip! They worked so hard and were done with an hour to spare! They made the moving experience so easy! I appreciate them sooo much. You must hire these people they're so beyond fair priced and extremely reasonable

Smooth moving experience!…read more Initial contact: There's an easy to use online portal where you can input your inventory and details, sign your contract, etc. The team is also very communicative via text. All the communication is rapid, clear, and convenient. Price: on par with other professional moving companies in the area. Move experience: Seamless. The movers called to say they'd be a few minutes late because of truck issues, but they more than made up for that time by working quickly. They sent 5-6 people to help with our huge move (finally, a company that understands how to staff large moves!), were prepared to handle some very heavy and oddly shaped items, and were extremely proactive and patient with helping me figure out where to put some furniture in smaller spaces in my new house. Vibes: The movers treated our items with care, treated our home with respect, and were still incredibly fast with making the move. I mainly communicated with the manager of the crew, who knew his stuff, was professional, and was patient with my questions and concerns. Overall: great experience (as great as the misery of moving can be, and I've already hired them for a second time for another move!

Used the service I am missing 1 wardrobe box plus they damaged my bedroom set which they packed and…read morebroke my desktop computer which they also packed. When I called them about my missing box plus the computer and bedroom set all they said we are insured up to $0.60 a pound. I told them I think that's the price of watermelon and I never heard back from them and when I call they just ignore me. Stay far away they seem nice until there is a problem

Hunks? You betchya. These guys look the part. Hate to see them leave but didn't mind watching them…read morewalk away. Would have liked to have gotten confirmation of what their major is so I knew they were for sure in college but that shouldn't take away from the efficient, professional job they did. 5 stars

DO NOT USE THIS COMPANY…read more My experience with College HUNKS was incredibly disappointing. I was quoted between $873 and $1,261 for my move, and that estimate included packing my kitchen. To help keep costs down, I packed my entire kitchen myself before moving day. Despite reducing the scope of work, my final bill was approximately $1,900--over 50% higher than the high end of the estimate. What was particularly concerning was that members of the moving crew acknowledged that estimates are often underestimated. Had I known the actual cost would be anywhere near $1,900, I would have chosen a different moving company. To make matters worse, several of my belongings were damaged and some items went missing during the move. While I understand that accidents can happen, what is unacceptable is how the situation was handled afterward. I promptly documented the damage, provided photographs and supporting information, and made multiple attempts to resolve the matter directly and in good faith. Despite repeated follow-ups, I have received no meaningful response regarding my claim. A moving company should stand behind its work, communicate with customers, and take responsibility when issues arise. Instead, I was left with damaged property, missing items, a bill far higher than expected, and no resolution. If you are considering this company, be aware that your final bill may be significantly higher than your estimate, and if something goes wrong, you may have difficulty getting a response.

Service is great and verify movers before allowing them to move for you. They are quick and fast…read morewhen it comes to your move without damaging your property.

Can't help but write a review after my Dad wrote one and my sister wrote a complaint…read more Based on how our dissatisfaction- it doesn't seem this place cares about accountability or about the services they are providing. Just to start with the experience itself was really slow and it was explained to my sister that there would be three movers and only two showed up. The process was slow and I felt frustrated - and based on interactions with the individuals assigned to my specific job- I am not quite sure exactly what was the point of hiring movers. It took the movers from around 9:30 to 2:30 to pack a full truck. I would describe the demeor of the two men as slap happy or almost unprofessional- it felt that you were always almost being laughed at or condescended. It almost seemed the two men were deliberately taking there time to add hours on the clock and pay. If that wasn't enough- here are a few main events that were alarming- - while at my old apartment, the movers literally asked me how/to help move the couch down the outdoor stairwell. I don't want to gripe or be a snot, but kinda thought- this is exactly why professional movers were hired...... - the second thing- getting into my new place- when the men came to my lobby, when they came to my lobby- I was literally asked- can we just leave the stuff in the lobby? Just sheer lazyness for a lack of better term- I was just absolutely appalled by the sheer lack of professionalism and wondered what thought process did the movers have ? Are they aware of their assigned job description or why they are hired for? The last offense- I gave them the keys to get in my new apartment before dropping my sisters things off at her new apartment half a mile away and of course they didn't give me back my key- and my parents had to go help me get it from them, and apparently they thought it was funny. Worse - my Dad wrote a complaint and they called my sister, harassing her- to remove it? Like excuse my language but if you want good reviews- make sure your employees are taking it seriously and not doing a half ass job? Don't harass my sister because your employees can't get it together. Completely embarrassing- like how do you own a company- look at the past couple of weeks and have multiple one star reviews and not feel embarrassed or ? I am glad to know it wasn't just me and my sister. In addition despite a completely unacceptable experience- barely anything was offered back. Please, please- please do not hire this company they do not give a single crap about the experience provided- they just want you money at the end of the day and good reviews without actually delivering. I hope this review helps people choose another company the other reviews too- showing moveman that's fine if they don't care but actions have consequences. *I am pretty sure I noticed a few reviews- not sure- of the day I moved that were one star within the same week but those are gone. I am going to guess that others were intimidated to remove the poor reviews- showing the 4.9 stars grossly inaccurate- what I suspected.

Collins Family Movers recently helped my family with a long-distance move from Chicago to Michigan…read more I recommend them extremely highly. CFM provided full packing services on a Wednesday, and on Thursday they loaded everything onto two trucks, drove to my new home, then unloaded and set everything up (in one day!). It was a complex move. We were coming from a very full townhouse - lots of breakables, a couple pieces of furniture that required significant disassembly, a piano that had to go around a tight corner and down a flight of stairs. Everything was packed and loaded with extreme care. When we arrived at the new house, the team went to great lengths to place everything just where we wanted it, assembling all items and cleaning up nicely. Through it all, every member of the team showed a very high level of professionalism, compassion, kindness, and respect, both for my belongings and for my family members. Working with owner Richard before and during the move was also excellent. He walked me carefully through my moving options, and provided detailed quotes based on a couple different scenarios I'd asked him about. The price he quoted was in line with quotes I received from other local movers, but I went with CFM specifically because of the confidence I got speaking directly with Richard. When moving day arrived, there were no surprises: everyone was on time, the team was the size I expected, and the price was exactly what I was quoted. There was even a flub-up on my end, where I accidentally overpaid by a few hundred dollars, and Richard nearly immediately refunded the balance after the move was complete. A long-distance move with a house full of stuff is one of the most stressful experiences of a person's life. There's nothing more valuable than having a moving company that provides door-to-door service, with professionalism and transparency. Collins Family Movers went above and beyond for me in all these respects. I'm very grateful I chose to work with them, and will 100% work with them the next time I have to do a long-distance move (hopefully not too soon!).

Had a wonderful moving experience with Collins Family Movers! Austin and Eddie were timely,…read morehelpful, and very efficient with getting all of my things loaded up into my truck for an out of state move. Prices were competitive and well worth the service! Richard was also very helpful with scheduling and was extremely accommodating. Can't recommend them enough!

17/10. i wanted to support a small business rather than use a chain company, and i'm so glad i…read morefound Roy! The process was SMOOTH, everything he said he would do (email by X time, call by X time etc) he did, and they were Crazy Efficient. Plus, everything got from point A to B without a scratch. The entire time was friendly/casual/courteous and willing to help with anything i asked. Would recommend in a HEARTBEAT.

I used Roy's company this past weekend to move from Chicago to MA. I had previously used them for…read morean in building move. From my first chat with Roy to saying bye to him in MA this move was a breeze. Roy took the time to explain all my options, including not using his service. After talking I decided to use his team because of his reasonable price and my confidence in him. He made himself available to me by text prior to the move and assured me all my anxieties were unfounded. On move day he and his team loaded my things quickly and carefully. He even confirmed which boxes were fragile. After he left I flew to MA and the next day around noon they arrived to unload my things. Everything, including my white (!!!) couch, was in perfect condition. A one day turn around for a long distance move is unheard of. Their service was above and beyond. I am appreciative of their kindness and courtesy. Roy and his team weren't just professional they were personal. They truly care about their clients. I am grateful for them making a stressful and emotional relocation as easy as possible. Using Roy and his team for this move was the best choice. I would highly recommend them to anyone looking for movers short/long distance.