Hello, and thank you for visiting our listing! I would like to thank everyone that has left us such great reviews thus far! We are very happy to see you were pleased with our services. Thank you for sharing with everyone here at yelp, we value and appreciate your business very much. All of our movers are professionals movers, we never out source or use day laborers. We are fully licensed, bonded and insured and a member of the BBB. We receive compliments on a regular basis on behalf of all of our professional movers and relocation staff. We could not be more thankful or appreciative for their dedication to their jobs and to our company. Please feel free to give us a call anytime to discuss your relocation needs. We are here to serve you and to make your move as stress free as possible! ****************************************************************************MessageType: Praise Subject: Moving Username: Dxxx & Jxxx UserEmail: REMOVEDUserTel: Date: 4/16/2008 Time: 12:49:36 PM Remote Name: 99.145.24.54 Remote User: Comments: Your movers were great. They were diligent and efficient when moving our belongings to our new home in March 2008, and took GREAT care in keeping furniture and walls safe. You have a wonderful staff. Thank you. From: Agnes Removed Sent: Monday, June 11, 2007 9:36 AM To: Elaina@thepromove.com Subject: Thanks for your help ! Elaina, everything worked out great on Thursday. Just wanted to drop this note to thank you for your help and to mention that Joe, Pedro and Jorge (if I remember correctly) were fantastic. I gotta say this was money best spent. Great service, great everything. All right, Take care and I will recommend you all to everyone. Agnes. **************************************************************************** From: Removed Sent: Monday, May 21, 2007 10:34 AM To: Elaina@thepromove.com Subject: My move Elaina, The movers were outstanding. They were very professional and did a great job in moving me. I couldn't be more satisfied. Name removed **************************************************************************** From: Removed Sent: Tuesday, January 30, 2007 2:50 PM To: elaina@thepromove.com Subject: RE: Your estimate Elaina, I want to thank you and your team of movers for their work this morning. The apartment was not as well packed and cleaned as I had hoped it would be, and your guys were patient and very professional. The move was completed in just under 2.5 hours. I know that we have several more moves to complete over the next few months as some of our clients graduate, move apartments, enter the program, etc and I plan on using your agency. Thank you so much. Also, thank you for your interest in our agency . We work very hard to help our young people leave the streets and lead fulfilling lives, and we appreciate your support of our mission. Take care and stay warm, Removed **************************************************************************** From: Removed Sent: Friday, April 27, 2007 10:47 AM To: Elaina@thepromove.com Subject: Re: Your fax Hi Elaina Your guys were excellent! Amy and I were very pleased with their speed accuracy and attention to detail! From your outstanding customer service through to the actual move we had a truly excellent experience. We will be referring you to all of our friends and family. thanks Jim **************************************************************************** MessageType: Praise Subject: Great Move! Username: UserEmail: Removed Date: 5/21/2007 Time: 9:30:21 AM Remote Name: removed Comments: This company really goes all out to ensure customer praise. The Professionals are a great company to hire! Their workers work very diligently and are very courteous, helping you out wherever they can. They were on site earlier than expected and under the estimated quote. They also had to carry everything up 3 flights, and I had some heavy items. They take extra care wrapping and securing each item. I highly recommend these guys to anyone! Thanks Professionals! **************************************************************************** Thank you so much for reading and for your time. Thank you for your reviews and for choosing our company for your relocation needs! Best, Elaina J. Bender / Relocation Manager Jacob Twig / Operations Manager Hila Twig / Relocation Specialist Adam Derereux / Relocation Specialist Tomer Gal / Relocation Specialist read more

From the first phone call with the Professional Moving Specialist, where we walked through the details of my move they were incredibly professional. I guess I should not have been surprised, the word is in the company name. The company came highly recommended from a friend and their rates came in reasonable/comparable to the other company I spoke with. I was moving from a one bedroom apartment in the city to a five bedroom home in the suburbs. They recommended a crew of three and made the planning process easy. Leading up to the move, they reached out to confirm details and also sent a confirmation reminder email a couple days before. On the day of the move Victor #2 (as they call him at work) called me, and said they were running early. He let me know I could take my time because he knew they were not expected before 8 AM. I told them I was ready and he was able to talk to the maintenance team when he arrived to block the elevator early. Alfredo and Noe arrived at my door with Victor and all three immediately got to work. Victor and I reviewed the details of the contract and the costs of any additional supplies not included in the estimate. The office had prepared me for these additional costs up-front and I found them to be standard from previous moves. Within an hour and a half the crew had packed my full apartment, disassembled my furniture that I was not moving, loaded the truck, took everything to the dumpster that wasn't going to make the trek to the new home and cleaned up after themselves. They were efficient, respectful of my belongings and thorough. Through it all, I didn't have to lift a finger! When we arrived at the home about 45 minutes later, the team stopped in to understand the layout of the home and where they would be moving things. Just as quickly as they packed it, they unpacked the truck and disassembled the large wardrobe boxes they had provided and hung my clothes in my closet.They would have reassembled the furniture but we have some construction in the home right now and the rooms were not quite ready. They carefully found locations to store the furniture where it would be out of the way for the painters to finish their job next week and left everything wrapped for ease of repositioning later. Victor and I settled up at the end and again out of respect, he said I will let you do what you need to and meet you by the truck. The allowed me to get the cash sorted without anyone standing over me or feeling pressured. Much to my surprise, the final total came in under the estimated price - likely due to the speed and teamwork this crew was able to perform together and Victor was upfront and honest about the final total. A couple minutes after I confirmed all of my belongings had been removed from the truck and I locked the front door to begin unpacking, Victor rang the doorbell and said an extra $20 must have been stuck to their tip. What an honest and amazing gesture to let me know and come to return the overpayment. An overpayment well earned and I told him to keep it - I was so happy with everything he, Noe and Alfredo did for me. I highly recommend the Professional Moving Specialists and would use them again (although I think I'm going to like it here so hopefully not too soon!) read more

THE PROFESSIONALS MOVING SPECIALISTS HAVE PERFECTED THE MOVING PROCESS!!! I really cannot say enough about these guys! I wish I could give them more stars! After reading all the great reviews on yelp we thought it was too good to be true, but we ended up calling anyway, we went through the estimate process, answered some basic questions (addresses, contact info, inventory, etc). Carolyn explained the process from A to Z. She even went over the liability coverage, she gave me a breakdown of the rates (hourly and travel fee). She went over EVERYTHING that is included in the move. This is the only moving company that offers FREE TAPE for the whole move, out of all the local movers in Chicago that I called. All the others were charging $2.00-$3.50 per roll, and they use A LOT of tape!!! They also gave me tall hanging boxes for all my clothes, which was so nice because my wife has 3 closets full of hanging clothes, that we did not need to pack or do anything with really. They did it all! The hanging boxes were also FREE! After we hung up, I received the estimate within 30 minutes. I called 3 other movers and requested estimates from them as well. I heard back from 2 of the 3, but not until 24-48 hours after we spoke, and they were nowhere near as information and friendly as The Professionals. They truly live up to their name. Needless to say, I signed up with The Professionals Moving Specialists, for obvious reasons. Wait...it gets better! They estimated our move to take 4-5 hours with a 3 man crew (going from a 4th floor walk up to a elevator building on the 27th floor). Oscar our Forman called to let us know they're on the way. They were about 30 minutes early, dressed very well, all in uniform and very nice guys. I knew it was going to be a great move. Both my wife and I were pleased and happy with our decision and the move hadn't even started yet. Oscar came in, did an initial walk through to make sure that the estimate was not going to be off and to make sure the truck was a good size. He explained the liability coverage, same as Carolyn did. He told me that he would be recording the start and end time and that I would sign off on the bill of lading to verify. He asked me if I had any questions and they started. The entire move took 3.5 hours, no additional charges AT ALL. All of our furniture was wrapped with moving pads and they used tape to secure the pads. We used 7 wardrobe boxes, and we even had them pack 5 boxes with last minutes bathroom items using these green totes, AND they didn't charge us for them. He said "sometimes people have last minutes things to pack so we have extra boxes just in case". WOW!!! My wife and I were looking at each other the whole time and just smiling. Seriously, this was actually a very fun experience. We now know how a company can have so many wonderful reviews. Thank you for the best moving experience and thank you Yelp for helping us find The Professionals Moving Specialists. HANDS DOWN THE BEST IN ITS INDUSTRY!!! read more

I normally am not a review writing kind of guy, for one reason. Normally I don't have such a good experiance that I can write about, and I just get busy and never end up writing anything. I am writing this because I read other reviews here prior to enlisting their service, and it really helped. So, hopefully this review will assist someone else who is moving, and I beleive in rewarding those people/companies that do things the RIGHT way, they deserve it. so, on with my review. I was moving from w rogers park to east rogers park. This was my 5th move in 7 years, so, I was determined to do this move the RIGHT WAY, as opposed to the past, and that was just going wtih someone off of craigslist for cheap, or the cheapest quote. never again. I called and talked to Hila about my move and she was very helpful in forumulating an estimate. it arrived via email, and it looked good. not too cheap, but not overly expensive. we were moving from a 3rd floor condo building to another 3rd floor condo building, you know the chicago style condos with 3-4 units in them, narrow staircases in the back, thats our move. Long story short, lol..let me just get to it. I had a team of 3 guys. They arrived at 825, move was to start at 830, so they were right on time. The foreman was easy to communicate with, spoke fluent enough english to understand me and what we wanted. The other movers quickly started taping and wrapping everything that needed it. I said i am not going to be charged for all of this tape and wrap right? he said no, its all free. And it was. the only charge was for wrapping large items like coffee tables, couches, desks and mattresses. 10 bucks each, very reasonable. These guys worked their ass off, up and down up and down, wrapping, boxing stuff up, just hustling. they were very friendly, and if i needed a hand with something, or my wife did, they would stop and address our issue. they even helped us with some of our personal items to our jeep and not their truck. I was truly impressed by everything, and those that know me, Im not easily impressed, and very critical when it comes to this type of thing,. ESPECIALLY if your company name is 'the professionals". you better be professional. thats exactly what they were. at the end of the day we finished the entire move of our 3br's 3 baths by 230. total was 700 bucks including tip. I reccomend them highly, look no further, dont shop around, just call and ask for Hila, and hire them. not one thing was scuffed, or broke, or missing, they box things for you, tape and wrap them really good, help you unload and unpack and just do a great job. most movers have a "racket" going on by charging for extra boxes, or tape, or wasting time to run up your costs, etc. any questions, send me email. I hope you hire them, they deserve all the business they can handle. read more

Update to original post on April 16. The Professionals Moving Specialists' customer service department called me the day I posted my review to address my concerns. We had a very productive discussion. All of my concerns were addressed to my satisfaction. The Professionals Moving Specialists take pride in ensuring that customers are satisfied by following up with their clients and working to resolve any outstanding issues. I feel at ease knowing how much of an emphasis The Professionals Moving Specialists place on making the customer feel like they are getting the best service possible. ___________________________________________________________ I used this company for a local move. I moved from one 1-br to another 1-br and made a stop at a storage facility to pick up additional items. Overall the move was adequate, but there were two areas of concern that have been bothering me since the move. 1) In every previous move I made I was told to stuff as many clothes as possible in to my furniture drawers. In anticipation of this move I filled my drawers with clothes, but was told by my movers that the drawers would need to be emptied. I was very skeptical of this considering what I had been told in the past. The movers ended up putting all of my clothes in boxes. This meant that I had to pay for extra materials and that it took the movers more time to load/unload all of the additional boxes. I felt that this was ploy to lengthen the move time and force me to purchase extra material. 2) While were at the storage facility the lead mover informed me that he had left his paperwork on the loading dock of my old apartment building. He asked "Can you do me a favor and go back and look for it?" which I did. By doing this 'favor' I didn't arrive at my new apartment until after the movers, so there was a delay in starting to move things in to my new place. When the lead mover gave me the receipt he quoted me the time inclusive of the delay at my new place. I stated "We were delayed because you left something at the old place" after a few minutes of back and fourth he reduced the time to account for the delay. Not sure if that was another ploy to pad the time. Overall - the move was just OK. The packer who was in my bedroom was very slow. They could have done a better job of divvying out packing responsibility, like having 2 people pack the kitchen to get it done faster. What was estimated to be a 5 hour job ended up taking 8 hours, and my high-end estimate was $500 less than what I ended up paying (probably because of all of the extra boxes I had to pay for to move my clothes). I do not plan to use this moving company again. read more