Got the job done efficiently and friendly. We had a washing machine leaking water into the tub. He was able to analyze the problem, order the FACTORY OEM GENUINE part , and replace with new one. In the process, I damaged my dryer exhaust hose, and he was able to fix that at no additional charge. If you're looking for the cheapest, this ain't the right company. If you're looking for competent, on time, and honest repair- than Gunn Appliance repair is top choice! read more

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Great appliance repairman. Responsive, hardworking, knowledgeable. Willing definitely recommend and use their services again! read more

If there is zero then zero star for customer service, rude, bad attitude, yelling for no reason, total no from customer service manager of 25 yrs. Would never give a chance !! Terrible attitude !! read more

My 10 year old dryer making loud banging noises. I called Scott Gunn, he answered immediately, was finishing up a job and had 2 others to go to. The last one was near my house so he agreed to stop by. He got to my house around 4pm. Took apart my dryer and showed me 3 very worn drum? Wheels I think he called them. Had replacement wheels in his truck. Did the job in about one hour. My dryer running smoothly and so quiet now! Reasonable charge for his time and parts. So happy I called him! read more

Gunn Appliance Service - Dryer - Appliances & Repair Near Me - Plantation, Florida

Terrible service. Completely clueless. Called in to fix a dishwasher and technician spent 5 minutes before stating there was nothing wrong with it although problem persisted. Called back visit was exactly the same. We were told they would send us a refund that never came. DO NOT CALL THEM!!! read more

this company doesn't have any expert people and technicians. Scott came to my house for repairing my refrigerator for the water and icemaker problem, he told me it cost $300 to be fixed he got $100 from me to get the part and come back to finish his job . he never showed up back and never call me back to update me for two months. after 2 months I decided to unplug the refrigerator, after I plugged it back the problem was solved and the water and icemaker started to work without needing to replace any part. I called and asked him to return my money after deducting the service charge. he never did that. This guy is not trustable and not a person for this kind of job, just come to your house to get that service charge. Don't trust him. My advice read more

The refrigerator was not cooling. Called Gunn who replaced the Defrost Heater and Thermostat in late September 2023. A little over 3 months later in January 2024, the refrigerator was once again not cooling and both of the same parts had to be replaced again. The technician from a different company who replaced the parts the 2nd time said the parts should not have shorted out and confirmed there was no other malfunction in the refrigerator that would have shorted out those parts. I called Gunn who stated his were original factory parts and not "after-market", but despite saying this, he did not stand behind the work and had no comment about me having to pay twice, and was unwilling to do anything. I have a 12-month warranty from Company #2 and would not use Gunn again nor would I recommend using them to anyone else. read more

What a novel experience. An honest and knowledgeable person came to my house to help me. I purchased a refrigerator from Best Buy and purchased "Expert installation". The "Expert Installers" hooked up the ice maker. When the "Expert installers" left, they neglected to turn the water back on. When I turned the water on the connection leaked profusely. Best Buy scheduled the soonest repair 4 days later. Which meant water cut off for 4 days. I couldn't live 4 days without water. I called Gunn. He said. "I have several calls but water is not your friend and I promise I will be there today". He came "today" He walked in, saw the issue immediately, and fixed it in a matter of minutes. I asked him questions about other appliances I needed fixed and he point blank told me "You don't need that. You can just do this." etc. He never once tried to over charge or fix something that didn't need it. It was refreshing to deal with an honest person. To say nothing of a person that takes one look at what is wrong and diagnoses in seconds. I wish there were Doctors as skilled as he is. 5 stars is not enough. 50 stars isn't either. If you need an appliance fixed you can't do better than Gunn. read more

He came in for initial troubleshooting and charged $75 but then never showed up. I called every day but he will always say that he would call back. I texted him multiple times but never got a response read more

Thank you Gunn Appliance Services! My washing machine broke last night. We texted late last night to see if someone could come out today. They called us first thing in the morning & he came out later today. Fast, reliable & very knowledgeable! Fixed it so I won't get behind on the dreadful endless task of dirty laundry! Thank you & Happy New Year! Highly recommended! read more

My 7 y/o Samsung Dryer stopped heating. I called Scott, he made an appointment for the following day. He showed up on time. He disassembled the dryer and preformed diagnostics using a multi-meter. He determined the thermostat needed to be replaced. He had a replacement part in his van. He replaced the part and reassembled the dryer and checked that it heated up. Total repair time was a little more then an hour. He was pleasant and polite. I was charged $380.00. A new dryer costs $980.00 read more

My call was answered immediately and an appointment was set to accommodate my schedule. Scott kept me apprised of his arrival time and showed up exactly when he said he would. He fixed my problem in no time! I was charged the precise amount I was quoted. I will call Gunn Appliance for any problem I have in the future. Great service, great company! read more

I would recommend this company and especially Scott who worked on my old refrigerator that stopped cooling. Scott did everything possible to make it work again. Although we changed a main part - it only partially worked. I appreciate the honesty and customer service from Gunn. read more

Scott is amazing! He's fixed my dryer twice and my refrigerator. He is extremely knowledgeable and will get the job done right the first time. He explains everything he is doing to your appliance. Very professional and personable. Always answers the phone and will work with your schedule. I will recommend him 100% of the time! read more

Gunn Appliance Service is amazing: How? By providing GREAT service to their customers. They answer the phone. They show up when expected. They call when they are on the way. They are knowledgeable. They are friendly. They are efficient. They are COVID compliant. They are honest. They are fairly priced. It doesn't get better than that. read more

Such friendly and fast service! My dryer was making burn marks on my clothes and was not drying them. I called Gunn Appliance Repair after multiple recommendations and great reviews and got amazing service. Scott came out and gave me a reasonable and fair rate to repair my dryer, he had the pieces in his van, and even gave me a $20 discount (ask him about it). He also recommended that I clean my dryer vent because of the lint and thank goodness he did! When the vent guy came out he said that it was 99% clogged! I am also having Scott fix my ice maker and freezer. Highly recommend this company and this prompt, fair-priced service. My dryer is working better than ever! read more

Excellent service. I called Gunn Appliance Service when my dryer stopped heating to dry clothes. Scott arrived on time and diagnosed the problem quickly. He also replaced a broken part and fixed the dryer in one visit. His prices are very reasonable. I am glad I found him to do this repair. read more

Scott contacted me soon after requesting my Angie's list quote for water pooling in my Samsung refrigerator. He showed up later that day and after a quick look determined that my drain line was freezing up. Said he could fix on the spot. An hour later, work complete and all back to normal. Very reasonably priced! Highly recommend Scott. What a refreshing experience in the uncertain world of appliance repair. Thank you Scott. Will definitely use you again! read more

Scott came over as promised was friendly from the beginning.Had my Frigidaire Gallery side by side.It has been leaking for months and building up at the bottom like a iceberg.I was tired of the leaks and ice breaking every 3 days.To my relief Scott came in like a surgeon and diagnosed the issue.He run into some issues along the way .That didn't stop him from staying positive and finding a way to get like new again.I am so relieved and wish I would have done it sooner .Scott came recommended and I would also highly recommend as well .Once again Thank You Leo read more

I found Scott at Gunn Appliance to be just who I needed for my washing machine repair. He answered his phone set a time to arrive and was here. I needed parts so they had to be ordered. The turnaround was quick and Scott professional. He also did me a favor a got rid of the dead rat in my A/C duct. I will use Scott again. Glad I found him. read more

Scott was recommended to me by a friend who had used his services and pleased with the work he did. I called and he came out promptly. Diagnosed my issue and quoted me a price and said that I needed to pay a deposit. He came back a week later and then said the job was bigger than anticipated (because he never took the stove apart to begin with) and he needed to order another part and more money. After a month, 3 visits and $350.00 I got nothing. He said he couldn't do the job and kept my money. I would not recommend his services to anyone. read more

Great friendly service. I've used for my dryer and dishwasher. Both times arrived on time and fixed the appliances quickly at a fair price. Will definitely use again. read more

I've used them twice I found them on Angie's List the first time Scott came out he replaced my garbage disposal, some part in my refrigerator and un hooked my annoying buzzer on my dryer! Super nice guy prompt and courteous. I just called them again due to a small leak under my disposal Scott came within 20 minutes ON A SATURDAY of course it stopped leaking & there doesn't seem to be an issue now. But I'm super impressed he came back so quickly for the complimentary service call. YES ILL USE THEM AGAIN! read more

Scott has repaired my washer, my dryer, my refrigerator, and my dishwasher. He is an excellent communicator! He always answers my calls, shows up when scheduled, and calls if he's running late. Scott knows his stuff! He finds and fixes the problem quickly and efficiently. He explains what's wrong and what it will take to fix the problem. His prices are fair and he's honest if it's cheaper to fix or replace a machine and his quotes are on the money. As an added bonus, he has a great sense of humor and doesn't mind my dogs running around while he's working. I highly recommend Scott and Gunn Appliance Service! read more

Great service. Highly recommended. I had an issue with a Samsung refrigerator that required service. I messaged Friday (8/13) after they were closed. They called me first thing Saturday morning and arranged the service call for the same day. Scott arrived as promised. The service charge was very fair. They didn't charge an outrageous fee for a weekend call. Scott was very honest and assessed the issues and advised. I will definitely use Gunn Appliance Service in the future. read more

We called them out to give a quote and the scheduling was easy. They followed up same day to confirm they would be out and arrived on time. Once he found the problem he gave me a fair quote and told me that the part would need to be ordered (which I already figured bc I looked for that part on line also). I was quoted 7-10 BUSINESS DAYS and on the fourth business day I was called for scheduling. He arrived on time this Friday and quickly fixed the appliance. My impression was that this company was honest, reliable, efficient, and knows about appliances. I can tell that he didn't start fixing things last week. My repair job was NOT warranty work and was on an appliance that was over 10 years old. It was a $289 repair instead of spending the $2500 on a new one. It seems to me that most people who have bad reviews on this are people with warranty work on newer appliances and are already unhappy. This was not my experience. I was not expecting a same day repair as I work in an industry that must order parts also bc you can't carry every part available on your truck as they are not universal. read more

I can't say enough about the professionalism of Gunn Appliance Service. Today I called because our refrigerator was making a horrendous noise, and they assured me that Scott would be come out as soon as he finished with the scheduled appointments for the day. Once he got there and was able to determine the extent of the problem it was decided that it would be better to go ahead and get a new refrigerator instead of spending excessive money on repairs for my very old one. Most repairmen would probably just been happy to take my money,  for this repair and most likely future repairs but Scott is honest and upfront and said that he didn't feel that repairs were the way to go. I highly recommend Gunn Appliance Service. read more

I am very surprised to see negative reviews on this company. I have used them twice both times for my washing machine. They came the day I called. They gave me a call ahead of time to let me know they were running late and were very apologetic. Scott came and he is mild mannered and polite. He diagnosed the problem and fixed it there and then on the spot - It needed a new pump. I found him professional and efficient as well as highly knowledgable on his product! I highly recommend this company!!! read more

Brian from GUNN came to repair my dishwasher .... so excited to see him ! He found the problem right away . No more washing dishes ! He was polite and friendly but more importantly fixed the issue. Will keep his card for any other appliance issues. read more

I have used Gunn Appliance Service twice and both times personally dealt with Scott. Both times, Scott was punctual, professional and courteous. The first issue was with my washer, the second visit was for my dryer to replace a thermostat...both Kenmore machines. During both visits, Scott was honest and offered his professional opinion and the workmanship was quick and on point. If it wasn't for Scott then i would've dropped a large amount of money replacing these machines that don't need replacing!!! Not only did he service & repair my washer and dryer but he offered some professional "tips & tricks" to apply if i should ever run into any problems in the future...that was greatly appreciated and did come in handy. He does KNOW what he is talking about and is quite educated in servicing appliances. I have recommended Gunn to friends of mine and they were equally as satisfied with the service. I am not sure why others have left such bad reviews but my experiences were all positive as were the experiences of the people i referred to him for service on their appliances. I will follow up on my third visit with Gunn, i have an appointment to service my dryer today.*****As expected, the job was done in a jiffy. Scott, showed up on time, did the job, was courteous and professional. read more

If I could give no Stars I would. I called and spoke to Scott about my Whilpool Gold Dishwasher on Friday November 12th. He said someone would call me on Sunday November 14. The girl did and set up an appointment between 1-3. Scott came out. I had told him I shut the water off to the dishwasher. I had taken the bottom rack out, got a towel and bucket just in case. I watched the whole time. I told him it was leaking under the dishwasher when the unit was turned on. He unscrewed the kick plate on the bottom of the dishwasher. He then turned the dishwasher on and I told him it wasn't going to run because the water was off, so "I" turned it on. The wine noise came and I told him the water would leak out. He said he couldn't see any. But of course after he left, I was left with mopping up water that came from under the dishwasher. He never took the dishwasher out, never checked anything except looking under the dishwasher with a flashlight. He then told me it would cost $425.00 to fix it!!! Unheard of. He also said not to bother with the dishwasher, because there are no boards anymore and why spend 425.00 for the motor when if the board goes I spent all that money for nothing. I paid $75.00 Service fee for someone to come out and look under the dishwasher with a flashlight and that was it?? Needless to say.....DON'T USE THIS GUY! I went to AppliancePartsPros.com and ordered the motor. Easy to install and they had a video. The part "RETAIL" was 180.00 and it only took 18 minutes and my dishwasher is running fine. For a true professional it might have even taken less. This guy just didn't seem like he wanted to work and spent more time socializing. I fixed my dishwasher myself for $180.00 in 18 minutes read more

Scott was recommended to us by another appliance repair firm who was unable to repair our model refrigerator. Scott looked at it and our paperwork and said it was a warranty repair and said to call the manufacturer. We appreciated his honesty and not taking advantage of us. Shortly after that the dishwasher died (within a week). We called Scott again. He arrived promptly and diagnosed the problem and repaired it for a very reasonable cost. We will use him as our go to repairman from here on out. read more

A guy came out to look at my appliance wasn't wearing a mask first of all told me he wasn't a germ freak I told him I was he did not care he kept wiping his nose with his hand and touching everything in my home on purpose talking about how he's vaccinated first of just because your vaccinated doesn't mean you can't get get COVID you can still spread germs. And then he kept telling me about his mental therapist and he also talked about the devil so at this point I was terrified because there is a crazy person in my house and then he told me he couldn't fix the problem and said I owed him $ I told my husband to just pay him so he can leave because I was afraid and didn't want him coming back to my house I wasn't even bringing him anymore I originally had someone else booked and he kept calling telling me that he's already on his way and the other company is going to scam me and to just cancel them before I knew it he was at my house I can't believe GE is giving out this guys number he's a scammer and very scary oh and when I called the company to tell them what happened a lady picked up and she was mad at me because I asked her does this sound professional to you? She told me to "have a nice day" and hung up so please don't use this company read more

We had a leak in our freezer (GE Monogram) Scott came in and knew exactly was wrong, got right to work and fixed it. Pricing was reasonable. I will use Gunn again in the future and I highly recommend to anyone looking for good and reliable appliance repair! read more

I called this company through Angie's list. they called me back and offered to come on a Saturday between 12 and 2 to my parents house which are very elderly. I waited till 2:45 and after calling seven times to see what the holdup was or what the delay was a girl answer the phone extremely agitated because she said her own personal problems roof leaks or whatever. I told her I didn't realize I was dealing with a residential business I thought it was an appliance repair center. After we both exchanged her frustration she told me to call someone else. read more

I had used this service twice in the past and had a good experience. However, this time I did not. The person I spoke to on the phone was rude and condescending. I was told someone would call me Thursday evening to arrange a time to arrive on Friday. It is Friday evening, and no one called, nor did anyone come by for the repairs. read more

Not only was this service company awful, incompetent and nasty, but when I filed my complaint with angieslist, they responded with BOLD FACED lies. Not a single thing they said was truthful. The first service was NOT about fiber optic, 'scott' replaced the entire icemaker. Then a few months later, after he replaced the entire unit again he knew something was still wrong because it wouldn't fill. He said to give it a few days but 'thought' it was the fiber optic and probably was the problem from the start. This was a Friday afternoon. The 'complaint' call was made on a Monday evening about 5:30 NOT a Sunday night at 9. The dispatcher never offered to take a message, she just told me she couldn't be bothered and i had to call in the morning. I called 'scott' because he had given me his number , NOT to ask for a service call, but to ask for a refund, because as he knew when he first installed the fiber optic, the ice maker still did not fill. He installed the fiber optic on a Friday, and I waited until Monday evening to call, because I would never call a merchant on a Sunday. They claim they called the police...haha that is laughable, if anyone's behavior was outrageous, it was Scott, because when I asked for a refund he screamed at me so loudly and went on and on, (I held the phone out for my husband to listen), that he became completely hoarse and couldn't speak. These people, from the owner on down to the dispatcher are just lying low lives. They will make up outrageous tales and sign sworn statements By the way, I had the icemaker fixed by a professional serviceman who said Gunn Appliance doesn't know what they are doing. (He also charged me 1/3 of what Gunn charged) Gunn claims they hire 'factory trained technicians' when they hire complete losers. Another thing is when he replaced the icemaker for the second time, he informed me that he SOLD MY OLD ONE TO AN UNSUSPECTING CUSTOMER AS NEW. It was in my freezer for 5 months, and he sold it as NEW. CHEATS & LIARS You really should stay far away from this terrible business, unless you like to be treated like garbage and ripped off. read more

I loved how knowledgeable the tech and office staff are. They came out timely and were On time for my appointment. They had my frezzer up and running in no time at all...and I wasn't over charged. Great service and price. read more

Scott was courteous and helped coordinate appointment with my tenant to schedule leaking fridge repair. He called me to explain issue and was able to replace part and fix issue. Fridge works great now and tenant and me are happy with service. Well Recommended for appliance repairs! read more

This guy is a rip off artist. Had him "diagnose" my refridgerar problem. showed up, defrosted the freezer side(GEprofile). Said I had a bad defroster unit. Said you can do it yourself and pay $45 for the service call) or " I can do it for you". $270 cash. Asked him how much the part costs? Says, " I have no idea, they stock my truck for me." I say, go ahead. pay him. Find out the "unit" is a bulb that costs 7 dollars on amazon. Call to complain. He says, "everyone does it around here" Total scumbag, BS artist. Avoid this guy like the plague. This guy should be hung by his heels. read more