Went here to buy a used car and the car we wanted had a chip in the windshield…read more When we asked about repairs, the manager told us they would only fix it after we buy the car because someone else could want it and they might notice the chip, so they wouldn't need to fix it. He said this was their policy despite also saying 4-5 times it would cost him nothing to fix. Made me concerned about what else they don't fix unless someone notices it. He also said water getting into the chip/crack and freezing (putting the integrity of the windshield at further risk) wasn't a worry because the chip was too small, which is just fundamental misunderstanding of how liquid works. Bought the car and the repair person confirmed the chip would have gotten worse if not addressed so the manager really didn't know what he was talking or was lying about it.

Unfortunately the worst car experience I've ever had. I was buying a car from out of state and made…read morethat very clear to the salesman. I specifically asked him to send me a video of any damage or wear done to the car. He sent me a video, barely panning over the interior of the car and said "There is no wear on the seats". After receiving my car, I noticed the awful damage on the interior of my car. Even after having to fly down to Minnesota and drive the car back because shipping was delayed three times, they are making me either pay to have it shipped or drive it back down and fly home. Genuinely would describe this as a scam. I am extremely disappointed in how awful and unprofessional this experience was and will never even consider buying from them again.

Very courteous from start to finish. Quick diagnosis. They kept me updated on the progress of the…read morerepair. Straight up pricing. A little expensive, but service was worth it.

Everything about my experience was spot on…read more - They were able to get me in quickly - The gentleman at the front desk spent a good amount of time explaining what the plan was and what all costs associated with the work would be before starting - everyone that spoke to me explained things clearly, and in a non-condescending way - they told me that over 1K of work another garage said my car needed was not needed at all - I came in asking for new brake pads and rotors, and a check engine light diagnostic. I left with a $30 tab, check engine light off/fixed, and a plan to come back in a few months for brake pads only. He said if it were his car, he'd wait because nothing was urgent. It felt like family: I was treated with respect and left with a smile. I've found my new neighborhood garage!!

Quick oil change and tire rotation on my 2024 RAV Premium. In/out in 30 minutes while I watched TV…read morein a nice customer waiting area. I was given a print out and briefed on the work done. Very professional thanks to Scott Messer.

Sales was not interested in finding me a vehicle after several contacts. I ended up buying at…read moreanother dealer, as Burnsville did not seem to want the business. I did not care much where I purchased it, but really wanted to have a place close to do my service. I thought sales was bad, but service was even worse. Confused. Not friendly. Downright rude. Like I was doing them a favor coming to them. I had been a 45-year Ford owner (a vehicle every couple years) and never went elsewhere until this vehicle. I always had great customer service at Apple Autos dealerships - both sales and service. Unfortunately, Ford does not have a hybrid large enough for me. Toyota did. However, if I cannot get it serviced and this is the attitude I can expect, I may be going back to all gas and great support from Ford.

Christian Brothers has got to have the nicest employees I have ever met at any business! I've been…read moretwice and both times I was greeted by multiple people, offered snacks and drinks while I waited, and checked on periodically. To top it off, the last time I was in, I heard one of the female employees offer to drive an older gentleman back to his house so he didn't have to sit there all day long. Seriously, the warmest folks ever. Their prices are a bit higher than elsewhere, but it is justified by their quality of work, communication, and kindness. They will inform you of any issues they identify on your car but are not at all pushy about getting the work done there. I'm not religious and was originally worried that I might feel uncomfortable coming here, but it's been nothing but a positive experience all around!

Took my car in because the engine light was on, they had it for a whole day, was I told it would be…read more$166, went to pick it up the cost was $180 because of shop supplies and hazardous waste fees, not sure why when they just plug in a tester. I had taken it to O"Riley and tested myself prior so I new the problem but they insisted they had to do an inspection which I found out was a list of repairs per the manual which were recently completed, just don't trust what my costs would have been after they quoted me $600 to do the repair. I went elsewhere, who did an engine check while I waited and it was free.

The staff at Murphy Automotive Rosemount are very knowledgeable. They give you the straight answer…read more I give them two up. I highly recommend trying them out.

Never had an issue here. Been going for a few months now. Always quick and I love that they vacuum…read moreoff your mats in the front. Always use a coupon from the yelp app or their website. You do get a 'free' car wash code for later as well. Just like everything prices have gone up but use a a coupon and it's a pretty good value.

I brought my 2022 Subaru outback in for an estimate on June 8th, with a front fender loose and…read morehanging a bit off, and Ian gave me an estimate and at first wasn't sure how long it would take, but as I needed it asap, he said he would push it through. I got a call it was finished on the 9th and I couldn't have been happier, thanks to Ian. It was washed and cleaned inside and out, and I was able to drive away with a fixed fender. And the price was well within reason!

Amazing customer Service!…read more I brought in my 2024 Toyota Prius that had a couple small scratches in the clear coat that LaMettrys buffed out for FREE. They serviced me right on the spot and only took a few minutes. Special shout out to Del, Kegan, and his team! I couldn't be happier!

Another great experience at Honest-1 Auto Care. They took the time to carefully inspect my Jeep and…read morewere incredibly honest and professional throughout the process. They didn't try to sell me repairs I didn't need, which says a lot about their integrity. It's refreshing to find an auto shop that truly puts the customer first. Thank you for your honesty and excellent service!

Service was great here although I was hoping for a courtesy car while they worked on mine but they…read moredidn't have one available so they ordered me a Lyft which was great since I had to go back to work. The pricing here is ridiculous since they quoted me 4x what other places actually charged me. I had to call around to a few places to see what the average price would be to fix my blend door actuator. I ended up going to Midas and they charged me around $200 but honest1 gave me an estimate of way more I couldn't believe it. It is a convenient location and easy to make an appointment though so if you have the money for it then this place is for you but if you do not want to be overcharged Midas has always been great to me.

Called Tory's after hearing an unusual noise in the front of my car…read more This was mid afternoon. Jeff told me to bring the car in and they would check it out. I did, and 20 minutes after I arrived, he had it repaired, and I was on my way. These guys are honest, knowledgeable, helpful, and they love cars. What could be better in a car repair shop? I HIGHLY recommend Tory's Automotive in Burnsville.

Recent need for rear brakes. Months back Tory repaired the front brakes and encouraged me to be…read moreaware of how the brakes were working. Tory knows his mechanics and needed repairs were done efficiently and timely. Driving home I said aloud, "I feel so safe in this Suburban." The cost of repairs were fair and knowing Tory cares about his work keeps me going back

Had oil change performed, and they found some additional items that could be worked on. Friendly…read morestaff, reliable services, was not pressured into any repairs - they took the time to explain what and why my car needed something and kept it real with me. Overall experience was better than expected from a shop I haven't been too but will for sure be coming back; they've earned my trust and business!

The guys at Auto Pros were knowledgeable and fun to deal with. The oil change price was the best…read morearound. Randy L

Was in trying to fix an issue with my trailer lights not working. The guy behind the counter…read morecouldn't figure out how to work a 4 pin test plug. Issue turned out to be a fuse which they didn't have. The test plug was indicating the fuse when I was finally able to get adequate help to check.

A little more then a week ago I bought the three wiper blades for my XC90. It was good they had the…read moretwo windshield blades. They had to order the rear blade and they would call when it came in, a week ago. I heard nothing for a week. I appreciate that things, these days, get busy. I did stop in this morning and indeed the part was in. I did not have my receipt with me to prove I had prepaid for the part. Their records indicated I did not pay. As one might expect, they would not give me the part. After returning home I did find the receipt proving I had paid. When I returned they had discovered, somehow, that payment had been made. I am very curious what happened between my showing up without the receipt and their showing NO payment, and my returning with the receipt and their SHOWING payment. Me ; "I come here all the time" Advanced; "I don't know you at all" I MAY go back in the future. ME; "It is not about the part." "It is about a customer relationship, and trust." I get it. Processes and Procedures are important. But...