Bought my car just shy of a year ago and had a great purchase experience. The sales rep was…read morefriendly, respectful and efficient. I did elect to add on a few of the extended warranties, which as luck would have it I actually got to use when my AC went out a few days ago. I called in to speak to someone and confirm if my warranty would cover it. The manager who took my call confirmed and was great, transferred me to the service department and Jeff was ALSO amazing. In the past I've felt like getting an appointment at the dealer is like pulling teeth, but they were happy to fit me in the next day. Appointment was smooth and efficient, I felt like they were more than happy to make a stressful situation as seamless as possible. I could not be more grateful! My only negative is that I had reached out multiple times a few months ago to inquire about upgrading my infotainment system. Several no-answers later and I did get an email from a woman who was not at all helpful, so I just gave up. I literally just want to give you my money, so I really shouldn't have to beg.

Went here to buy a used car and the car we wanted had a chip in the windshield…read more When we asked about repairs, the manager told us they would only fix it after we buy the car because someone else could want it and they might notice the chip, so they wouldn't need to fix it. He said this was their policy despite also saying 4-5 times it would cost him nothing to fix. Made me concerned about what else they don't fix unless someone notices it. He also said water getting into the chip/crack and freezing (putting the integrity of the windshield at further risk) wasn't a worry because the chip was too small, which is just fundamental misunderstanding of how liquid works. Bought the car and the repair person confirmed the chip would have gotten worse if not addressed so the manager really didn't know what he was talking or was lying about it.

Was in trying to fix an issue with my trailer lights not working. The guy behind the counter…read morecouldn't figure out how to work a 4 pin test plug. Issue turned out to be a fuse which they didn't have. The test plug was indicating the fuse when I was finally able to get adequate help to check.

A little more then a week ago I bought the three wiper blades for my XC90. It was good they had the…read moretwo windshield blades. They had to order the rear blade and they would call when it came in, a week ago. I heard nothing for a week. I appreciate that things, these days, get busy. I did stop in this morning and indeed the part was in. I did not have my receipt with me to prove I had prepaid for the part. Their records indicated I did not pay. As one might expect, they would not give me the part. After returning home I did find the receipt proving I had paid. When I returned they had discovered, somehow, that payment had been made. I am very curious what happened between my showing up without the receipt and their showing NO payment, and my returning with the receipt and their SHOWING payment. Me ; "I come here all the time" Advanced; "I don't know you at all" I MAY go back in the future. ME; "It is not about the part." "It is about a customer relationship, and trust." I get it. Processes and Procedures are important. But...

Hands down best service I ever been given at an auto shop my entire life. I just relocated to…read moreLakeville and I was looking for a good shop for my car. Henry & Jason were absolutely phenomenal! From their friendliness and greeting at the door, to their knowledge and expertise of their products and industry. I came in for brake lights that were not working on my vehicle, and from start to finish they both assisted me step by step through the process. Henry went above and beyond to provide me with additional info to help me in the future. If you were looking for a sign to find a good auto shop with great people, here it is. I made a yelp right now as I left, just so I could get their review done for them as soon as possible! (Also my first-ever review) Thats how good they are. It was just a great experience and I only wish I had of found them sooner! Henry & Jason you got a lifetime customer out of me!

They were quick to help, friendly and they had what I needed. This location is easy to get in and…read moreout of. I recommend this auto parts store. They had a good selection of different quality/price levels for you to choose what fits your liking.

I recently made a purchase here and got a Nissan Murano, and I was very happy with the experience,…read moreand with the service department in the couple of routine maintenance visits I've had since then! I will say that I was not a quick decision maker when I was looking for a car as I've tried to be more mindful of big purchases over the years, but the sales person was very patient, and didn't pressure me. But he did educate me and keep me in the loop on options available in my price range, and on what Walzer offered that set them above the competition. I purchased my Murano and LOVE it! Since the time I bought my car, now my daughter, who is a new college grad, went and purchased her car through them as well. She tends to get pretty nervous about these types of big decisions and she had very happy with the care they took with her as well and she is also loving her new car! My husband and I have already taken two roadtrips with the car because it's so fantastic :). Glad I made the decision I did and thankful for their team's great service!!

They did not subtract the coupon I had for the oil change and tire rotation. When I phoned after…read morelooking at the receipt the young man was very rude & said he is not refunding the amount. Thankfully his supervisor did, but that's something I'd recommend checking before you pay if you use a coupon there.

Incredibly helpful staff! I will continue to go here because I always get assistance with my…read morevehicle (battery change, wiper blade install) which is greatly appreciated because I am by myself. Keep up the great work guys!!

AutoZone is always a great place that people are very knowledgeable And very nice and helpful. And…read moreprices are good also.

So I went in this morning for wiper blades for my daughters car. No one around until I was ready to…read morecheck out. I immediately get questioned by some clown with an attitude working the front desk asking if I got the right wipers. I said unless your book is wrong I think it's correct. His response, well I'd keep the receipt in case you have to come back. Quality service, nope! Oh by the way, they were correct.

The Service here for small little items replace a byline in brake light, Install a Battery you…read morebought at Costco, No Problem, 10 minutes later removed install the new one...How Much !!$0, just let people know how we treat our customers!! Amazingly Well! 2010 Honda Crosstour!!

I needed a battery for my Son's car so I went to Autozone as I usually do…read moreAnd found the nearest Autozone that had the battery I need was in Apple Valley. I went to Advance Store.

This was one of the more unprofessional experiences of my entire life. It started when I set an…read moreappointment for a Friday late morning to have a dash light checked. I show up and I'm told they will need to keep the car and it will be "two or three days" before it gets in. Meanwhile a dude walks in off the street and asks to get an oil change and is ushered in directly. What? Meanwhile, before it's even checked in, I have multiple texts on my phone about trading in my car and getting a new one. Flash forward and it's now Monday, I'm given another run around about things but no answers, however they had a service advisor call me. Again, no answers, more questions. I'm told nothing and I'm pushed another week before I a text stating I need a new motor. Still, no diagnosis, no explanation, no how did we get from dash light to new engine. I decline, clearly, and I get another call stating I should call consumer affairs. Needless to say it had been 3 weeks and I still had no answer. From the arrogance at the service desk, blowing me off and just forgetting me on a stack of paper on your desk, to the shady BS, this isn't your place. Anywhere but here. I'm done with Hyundai and Luther Automotive in the whole. If this is how everyone is treated here, it's a wonder they're even still open. I can't take stars away here but I would have gone with about a -2 on this visit. Just bad.

We came in for the first time to look at cars. We had never owned a Hyundai before and were…read moregenuinely interested in one of the vehicles, but we were greeted as if we had walked into someone's home uninvited. No one offered us any options, no one explained anything, and the whole interaction felt awkward and silent. We had to ask about the trims and features ourselves, even though we clearly said it was our first time looking at these cars. Overall, it was very unprofessional. I would not recommend this place, especially the man with bleached yellow hair. He was very unpleasant and unprofessional. But thank you for saving us time -- because of this experience, we ended up choosing a much better car. You are very good at sending customers to other dealerships.

Terribly, absolutely Terrible didn't have anything I was looking for despite being a Distribution…read moreCenter, I overheard a employee that said "I wouldn't trust getting stuff off of Amazon." But hey at least they have the parts I need and actually deliver it. another day when i went in i saw the manager and another employee vaping, in the store without hiding it despite the fact that they have a no smoking sign on the door as you enter, and another employee smoking a cigarette walking in from the back.

'Keep it, I'll go to Napa." was my reply, grabbing my cash, to the guy whom called after me about…read moremy receipt. My waning patience had finally dissolved to no return. What brought that on? A crashed printer. My item of purchase (tail light bulbs) on the counter, cash next to it waiting. Suddenly, the whirring sound of a printer that abruptly stopped. Oh my! It wasn't finished printing. What are we to do! Now there are four old guys up front instead of three all concentrated on this printer. I'm waiting; and waiting; and the look of astute horror continued on the faces of these gents. If you're reading this, you probably well know that the world did not end. On that, I thought I might mention to the foursome that I'd like to pay and leave sometime before Christmas, but I was afraid in my own right I might say something a little more harsh. Drawing this tale (review) to a close, I did go to Napa and saved 4 bucks on the same damn light bulbs.

This is my favorite Valvoline location. As a woman, I truly appreciate how well they take care of…read moreme--they're honest, never try to take advantage, and always explain things clearly. The team is incredibly kind, helpful, and generous with their time. The level of service is exceptional, and I genuinely love coming to this location.

These people don't have any supervision or accountability. We had to ask for them to check the…read morecoolant after they said they finished everything. When I asked Ian -when they stopped checking everything such as lights and tire pressure and cabin filters, he said they haven't and that the should have done it when we arrived and it must have slipped their mind. Ian did it eventually checked only the tires coolant and lights but it took several requests. If you own this place you should check your audio and video the conversations taking place here today were HIGHLY inappropriate by who I believe to be is the manager wearing a beanie on his head who whipped out to go grab a monster energy drink in his small vehicle while they failed to do ANYTHING else the other locations do. I feel like I need to take our car to another location JUST TO CHECK THE WORK THAT WAS "done" today. Absolutely terrible service as these people just collect a paycheck and don't care. I can't believe a car next me to paid $200+ here today and didn't even get his lights checked at the very least! Lol go to any other location this place should be shut down.