Large parking lot with plenty of spaces available. Interior was clean and everything was organized…read more Employees were helpful and knowledgeable. Tools selection was great and good value.

Came here to grab my brother-in-law's Christmas gift. Very quick and seamless process. Found what I…read morewas looking for pretty quickly, and check-out was super fast. The cashier asked if I wanted to join their free rewards program, and despite the fact that...I probably will only visit once in a blue moon I decided why not. Took like two seconds.

Mimi's in Torrance left my mashed potatoes off my order that my husband picked up for me and his…read moreroast beef order had no gravy at all on it when he asked for extra gravy. I asked them to totally redo the orders since the food was gonna be cold and they made it right by totally giving us new orders with everything that was left off the first.

Just moved to the area. .. and this will be my go to mom & pop hardware store. From screws to…read morenuts the have it all or can get it

Super nice and helpful all around! Found a lot of what I…read moreneeded to paint a room and some minor household repairs here. Everyone was friendly and more than assisting. Prices are decent and I'd rather support a small local business than a larger Corp. good people, good service AND I lucked out and found a little black beauty succulent for the low price!!!

Got two key copies here and the customer service is incredible. The prices are great too. I…read moreliterally just went to Home Depot to get two copies of the same key, and neither key worked. Home Depot said there's a 5% chance the copies won't work and not true -- 100% neither worked! And Home Depot charged TWICE as much as this play. I'll definitely come back to Peterson's hardware.

The most unfriendly people working at the front desk. It seems like they not only hate their job…read morebut hate the customers even more! It's almost like they are doing you a favor answering a question or helping you find a part. And I got the feeling that they have a sense of joy when they tell you they do not have the part you came in for in stock. If I could leave them a ZERO Star review I would have, but the lowest option is one Star. I would not go back there again!

They have pretty much whatever your plumber may need. Plumber who patronize often gets discountsread more

Always a great experience, even though I'm a casual beginner welder. Called ahead today for an…read moreArgon fill and was told about a big job they had midday. So I ran over and got it done with no waiting. Was very helpful to get that guidance. Will be back!

Great service and efficient tank exchange. Was in and out so I can get back to my business.read more

I've been working with J&M for over 20 years, and I can't recommend them enough! The entire team is…read moreprofessional, friendly, and always a pleasure to work with. A special thank you to Maria, who has always gone above and beyond for us. She takes the time to understand our needs, recommends the right products for our property, and is always willing to find a solution. If they don't have exactly what you're looking for, they'll point you in the right direction and help you find the best alternative. What I appreciate most is their outstanding customer service. They truly care about their customers, and it shows in every interaction. After more than two decades of working together, they've consistently exceeded our expectations. J&M has earned our trust and continued business because of the exceptional service they provide. I highly recommend them to anyone looking for a reliable, knowledgeable, and customer-focused company. Five stars all the way!

My company has been working with J & M for 20+ years and it has been a joy. Maria and her team are…read morevery personable, responsive to our needs, and as professional as it gets. They have been helpful in every aspect, especially during the most difficult times. If you need it, they have it or will definitely get it for you. I highly recommend J & M for all of janitorial and beyond needs.

The staff is so helpful, always happy to come here and avoid the lines and ppl at home depot…read more The owners are amazing , always improving the warehouse

Great old school hardware store at downtown with a friendly and helpful crew, they were very kind…read moreand very helpful with some plumbing inquiries I had, fully recommended.

I am posting this review to promote consumer awareness and transparency…read more I called in advance to confirm the availability of an electronic drill driver. The first call was disconnected by the person who answered. A subsequent call was not answered, and I ultimately reached the store from another number and was told the item was in stock. When I arrived, a different employee assisted me and completed the sale. During checkout, the employee opened the product box without my request while responding to a product-related question. The question could have been answered without opening the packaging. The item was not needed and remained unused. When I attempted to return it, I was informed that the store does not accept returns under any circumstances. This policy was not disclosed at the time of purchase and is not stated on the receipt. Under California consumer expectations, material terms such as a no-return policy should be clearly disclosed prior to purchase so customers can make informed decisions...especially when packaging is opened by store staff. Posting this so other customers are aware of the store's policies before purchasing. Comparto esta reseña con el fin de promover transparencia y que otros consumidores puedan tomar decisiones informadas. Llamé con anticipación para confirmar la disponibilidad de un taladro eléctrico. La primera llamada fue cortada por la persona que respondió. Una segunda llamada no fue contestada, y finalmente logré comunicarme desde otro número, donde me confirmaron que el producto estaba disponible. Al llegar a la tienda, otro empleado me atendió y completó la venta. Durante el proceso de pago, el empleado abrió la caja del producto sin que yo lo solicitara, mientras respondía a una pregunta relacionada con el producto. Dicha pregunta pudo haberse respondido sin necesidad de abrir el empaque. El producto no fue utilizado. Al intentar devolverlo, se me informó que la tienda no acepta devoluciones bajo ninguna circunstancia. Esta política no fue informada al momento de la compra y no aparece indicada en el recibo. De acuerdo con las expectativas de protección al consumidor en California, las políticas materiales...como la política de no devoluciones....deben comunicarse claramente antes de completar una compra, especialmente cuando el empaque es abierto por el personal de la tienda. Comparto esta información para que otros clientes tengan en cuenta esta política antes de realizar una compra.

Didnt let me look around the store to find what i need. Was being pushy. Said "you're not allowed…read moreto look around. Idk what kind of store they're running. Bad customer service. Store is a mess anyways. They have there lunch on a table in the middle of the store.