Ace came through again which is another reason to avoid the big box stores. High winds snapped my…read morecable restraint that keeps my big beast from toppling over. Went into Ace . Matthew who is one of their representatives showed me where the connectors were, trimmed the snapped part of my cable and crimped them together for me. I'm almost embarrassed to tell you I went in and out in less than 15 minutes for.87¢ OTD. Go see Matthew or any of the other amazing crew at ACE for your DIY projects.

Long story short, was told to pre-order online... yeah right, sending it to me for 10% cheaper…read morefrom amazon.com. good way to lose business on there recommendations... Well the fact they have spacr for an outdoor cage for outdoor products like soil and fertilizers. It is empty. Instead, they use already limited space inside to inventory these goods. Only allowing 3 bags of each type of soil. I bought 2 one day, came back 3 days later to buy another 2. The 1 I left behind was the only one still there... At the counter I ask, do you have more of th3se stacked somewhere not on the shelf? "No only what is out, they've been flying off the shelf lately" ummm no im buying the only 3 here the last 4 days. He recommended per ordering online before picking up. I said if im going to do that ill be sending them to my house from Amazon since its next day free shipping and the retail price is 10% cheaper. Customer service was poor too, I stood there waiting at the register two different times now. First time employee took a call mid check out and went on for 5 minutes to help the caller before finishing my check out. 2nd time employee stops checking me out med check out to volunteer help to another employee that didnt ask for help delaying my check out a few minutes. They told me to go online, fine, good ridden.

Support local businesses! They're always so helpful, friendly, and knowledgeable. The shop is…read moreorganized and clean. Had to get keys made and they had a variety of styles which is important to me. Also left w a broom, watering can, and lockbox bc I forgot I needed them. I came back close to Christmas for some stocking stuffers (laser measurer and flashlight). They always answer the phones and they're always willing to help.

I wouldn't rate them below three stars, feels unconscionable, so that's where this lands for me…read more The main factor is pricing. Items here run noticeably higher compared to larger, non-mom-and-pop hardware stores, which makes it harder to shop here regularly. Keys were $7 each, and I accidentally grabbed a key ring I thought was $6, but it had been placed on the wrong hook and rang up as $13. A few areas of the store could use better organization and upkeep. Items were hung in the wrong place or can't easily tell pricing. I came in just to make keys and ended up spending $30. That said, the store staff were friendly and helpful, which I appreciated.

The guy that works here is extremely rude. Every time I come here to buy something God forbid I…read morecome back to try to return it. I get a dirty look, and he mumbles some curse words under his breath. WTF. I'm never coming back here again. I'd rather go to Southbay hardware on Artesia, where they are friendly and they have no issues with you returning an item. This guy is a complete jerk and should not be anywhere near anything that has to do with customer service.

Is there a better hardware store in Hermosa?? Nope! It looks small, but somehow they have…read moreeverything! I'm a huge fan! The customer service is top notch, they know their merchandise and were to find it! Triangle Hardware- Thank goodness we don't have to drive all the way to HD!

I have to wonder if my recent experience was just a bad hire or something else?…read more I called to check if an item was in stock and verify pricing - the woman who answered the phone was fairly abrupt (rude), "I'm with another customer right now." Anyhow she put me on hold, then got back to me, "Yeah, we have what you're looking for." 2 minutes later, I arrived and made my purchase. No pleasantries, no "thank you" upon completion of the transaction. I'm not sure if they're still capturing phone numbers and tracking sales, but that didn't happen either. I self-loaded my two 40 lb. sacks of water softener salt. Too bad I threw out my $5 coupon they mailed me - today would have been a good day to use it - I earned it. Disappointed...3 stars is probably generous.

The staff is quite friendly but their prices are truly crazy. 5/8" screws for .25 each, nitrile…read moregloves for almost $18 per box when you can order all of this stuff on prime and have it at your house same day. So what's the point? Why pay convenience store prices for things that you can get for way cheaper online or at the giant orange box store? Over $7 to cut a damn key?! And I brought the key blank!!! Come on. You're not even trying to be fair. I wanted to support a local small business but this place is truly not worth the sky high prices for these things. This store isn't worth it unless you're truly desperate to have what you need. Otherwise steer clear their prices are a joke.

Great service. I had screens made and they were the same price as other places but much faster lead…read moretime. They originally said 3-5 days but ended up having them ready same day!

Job done! With the helpful advice and the right drill bit and screws, I mounted these myself…read more Appreciate Lunada Bay Hardware!

They have an amazing selection of hardwoods at the best prices of anywhere I've looked. S4S. Also,…read morethey have some beautiful smooth and shiny plywood for building cabinets. They have everything you can't find anywhere else.

Ive been trying to get a quote on a front entry door for over a month. Sales associate asked me to…read moresend an email, which I did, that included all the details, photos and key points of the conversation we had in person (after waiting a good 45 minutes in store). When I didnt hear back after 3 weeks, I called and left my contact info. For the rep because I wasnt sure he had gotten my email. Receptionist assured me that she would make sure I got response the following week. Fast forward. After no call or email, I called the store and the original rep. answered the phone. I asked him if he got my email and he said yes, but hadnt had time to follow up. I told him how far behind we were on the planning since we already have a contractor lined up to install. He said he would make some calls that very day and call me back. No call back. No email. Nothing. And that was 3 days ago. Apparently, this person does not under any circumstances want to sell me a door. I had heard great things about this place. Very disappointed.

I prefer Lowes over Home Depot. Lowes stores are cleaner and the parking lot is less chaotic. I…read morehave recently written how Lowes offers a no paper receipt option at checkout. This reduces trash and saves them money that can be passed on to the customer. However, HD sells small hickory wood logs to use in a smoker. Lowes only sells chunks. I dragged the 30 lbs. of wood to the register and went through the payment process. When I asked if there was a no receipt option, the person working there said, don't worry, it will give you one." I proceeded to throw it away in the trash can as I left. There is no need in most cases to produce a paper receipt. I have an account with HD, give me the electronic option there.

This is a nice and clean Home Depot. Merchandise is clean, employees care about the customers…read more Quick self checkout with helpful attendant if needed.

My husband and I visited this location on Sunday, 7/5/26. Just want to give credit where credit is…read moredue. Carlos assisted us and was AWESOME! Thank you Carlos for your help and PATIENCE...you are a picture of what excellent customer service should be. Keep up the good work.

warning all their electric tools only have 3 month warranty and if you go over 1 day no returns!…read morethat is why they sell warranty. everyone else has 1 year warranty. if you can't stand behind your tool they must be garbage!