This shop is on a fairly busy street, but we found street side parking. Small on the inside, but filled with all your lock and key needs. They were super speedy and very fairly priced. read more

Good afternoon. I ordered a potato, egg, and cheese burrito with a cup of coffee, and my total came to $20. This is unacceptable. Charging $20 for a meatless burrito and coffee is excessive and not a good value. I left feeling disappointed and won't be returning. The pricing is simply not justified, and the restaurant should be embarrassed to charge customers that much for such a basic meal. read more

Very good customer service and very happy about being open on a sunday. I needed a replacement key fob and I was charged a very fair price after pricing it around with other locksmiths. Two thumbs up read more

Can't even do his job right he forgot to put the screw in for my keys. Asked for a refund or to fix it and he blocked me

Well stocked.Makes good key dupli @80/90%(home depot 50%), average prices .recommending

Great service super friendly and helpful. Went above and beyond making our key. Truly appreciate all the help. Gracias por todo. Will definitely be our locksmith from now on. read more

Absolutely HORRIBLE experience at Gus Lock and Key. This was by far one of the most unprofessional businesses I've ever dealt with. I was quoted $550 over the phone for a BMW key, but the moment I showed up and she saw my car, the price magically jumped to nearly $1,000. Completely dishonest and misleading. When I questioned it, the employee got extremely rude and dismissive instead of explaining anything. Her attitude was terrible from the second I walked in--very condescending, irritated, and acting like she was doing me a favor just by being there. At one point she even said she "didn't need my money" and didn't have to help me because she already makes enough. That alone tells you everything you need to know about how they treat customers. On top of that, the shop smelled strongly like a dispensary, which made the whole environment feel even more unprofessional. Save yourself the time, money, and frustration. There are plenty of other locksmiths who actually value their customers and honor their pricing. I would not recommend this place to anyone. read more

They DO NOTHING with Mercedes-Benz. This could be a great opportunity for a business to expand. Following the outstanding reviews here, I contacted them to ask about duplicating my fob, which is showing signs of failing, and was told of this fact. Would have wanted to use their service since customer service is usually a deciding factor I follow. read more

I walked in at 5:35pm needing a key for my car. The key had broken out of the remote a few minutes earlier and the car wouldn't start. I needed it ASAP and I knew they were closing soon but they were able to help me out. The guy I spoke too said they could go to my home and get it done there for an extra fee since I didn't take the car with me. The lady arrived in the work van and the key was done in less than 10 minutes. It was super fast and we even tested our the key and it worked perfectly. In the future if I ever need a key service. They will be my go to place. Super friendly, and affordable. read more

They were incredibly friendly and helpful over the phone, even after I found my key and no longer needed their service. Truly great customer care. read more

Well the snoopy people in the office got a hold of payroll files and had a look at stuff that was none of their business. After disciplinary actions were handed out, we had to go and get new locks on the file cabinets. I took a look at Yelp and it wasn't very helpful to find a brick and mortar place honestly but then I spoke to my neighbor in the bldg and they recommended Gus' place without reservation. I took a short drive and met Yvette there at the shop. She was super nice and helpful and rekeyed my file cabinet lock in a heartbeat. I needed up buying a personal safe for my house there also and will be coming back to bring my old skeleton key locks so she can find keys to them and I can finally lock the doors to my house after 15years! Gus' place is great, fairly priced and reliable. Don't hesitate to bring them your key needs, I won't! read more

Gus Lock & Key Service - Their counter and endless array of keys available! - Keys & Locksmiths Near Me - Los Angeles, California

don't know what prices to give , tell us one price at first then changes it . They seemed annoyed when asked about prices especially the lady in charge of the store .I won't be begging anyone to take my money . Find another business where you are treated with respect read more

I actually did not go to their shop, but I did speak to them on the phone and I have to say first of all they were really nice and they really did help me out. I was calling about a specific type of lock. Unfortunately, they couldn't do it there, but they did send me to a place that Was able to help me with this problem. I mean just the fact that they took their time and help me locate another locksmith,, right there speaks volumes. I've been to Gus a long time ago when I needed a specific key for a vehicle that I owned. But I have to say that, not only are they reliable or honest and they do excellent work. read more

Great Service! I cant thank them enough for accomodating me on a Sunday afternoon , i used them twice already and words cant express how happy i am with the service and i will definitely keep using them again! read more

Highly recommend I lost my motorcycle key in the middle of downtown and called Gus lock and key service. He was here in less than 10 minutes. Made me two keys at a very reasonable price if you get locked out or need a locksmith service this is your guy. read more

Gus Lock & Key Service - Keys & Locksmiths Near Me - Los Angeles, California

Great service . The guys here are kind . The price is right. This place been around for 30+ years. Won't be disappointed. Buen lugar para are gold de tu llaves. read more

Probably one the best experiences i ever had, i would recommend to everybody! if you need help please come by here! we need to support business like this! read more

If I had to give any star to this person it would be no stars. I have to give them one star in-order to write this comment. I've been going there for years and years working with them. They are very expensive, but they are a local from my shops in downtown. I needed them to open up a cabinet that belonged to my friends mom that had recently passed away. He was going through a very hard time so they offered me a price and I let my friend know so he asked me to try to get a better offer so he could open the cabinet the correct way. And allowing them to sell the cabinet and make some money for his mothers burial. What happen afterwords was very rude, obnoxious low class. When I ask for a discount, Arvidson, asked me to leave his shop! When I try to explain to him about my friends situation, even though he knows me for so many years, and we work so much together he practically asked me to get out in a very rude way. I don't understand how people are that they can't even listen to one another read more

I really appreciate the help that Gus did for me. He resolves the problem I had with my key remote control. I highly recommend this family business.. muchas gracias Gus dios los bendiga a todos read more

So, have any of you ever tried a DIY project and realized part way thru that it was not a smart move? I was going to take off my door lock and replace it with the google nest lock. Easy right? NOOO! I started by removing screws and pins and handles and had taken everything apart and the door was now inoperable - BUT the entire unit wouldn't come out. I tried you tube and manufactureres instructions. Then I began to panic. I needed to leave the house tonight and now I had a door that wouldn't lock and the pieces were all over and jumbled up. And then I realized it was beyond my scope and needed to have someone come fix my screw up. I called Cris from Gus' locksmith and had the BEST experience. I called him from positive yelp reviews and said I had screwed up and needed a locksmith to come fix my royal FU with trying to remove my current door hardware and locks. I So he said he could definitely help me by coming to do the work but went further and said if I could send him a picture of what I had he might be able to walk me through it so I could remove it on my own. Well I like to think I'm handy but I had screwed it uo. But two phone calls and 5 confusing pictures and descriptions later - it was fixed!!!! He helped me take care of it over the phone. No charge. No waiting. He helped me fix it myself over the phone. What an honest and ethical person! He followed up to make sure it was working and practically congratulated me for being able to do this! Thank you Cris! Ps Gus is his Dad. Good guys! Now he is going to read more

I have used Gus Lock & Key over 15 years. I have always got excellent service and quick response for mobile work. They are a family business and they are very knowledgeable in cutting and programming keys for all these new cars and trucks amongst other things. Very dependable , reasonably priced and a pleasure doing business with. I would recommend them to my family and friends and everyone else. read more

Lost my push to start keys and called Gus Lock and Key. I decided to go with them because their prices were very reasonable compared to dealership or other locksmiths. Chris was very professional, on time, and efficient. I within 30 minutes, my key was programmed. This whole experience was so easy for me! I recommend them and would be contacting them if needed. Great customer service. read more

This place treats you good, reasonable prices for key and work and staff is friendly and helpful.

Amazing, super friendly and fast! Got attended by the female working there and she was super lovely. Great attitude and everyone there was attentive. Definitely recommend it here. read more

I don't normally write reviews but I would love to support this local business! My car keys have been broken for awhile and after they broke even more I decided now was the time. This place is located less than 2 miles from my work place so I went mainly for the convenience and the good reviews I had seen online, and I really sure am glad I did. Everyone here is quite friendly and honest. I surely don't know much about transponder keys but I didn't feel like that was an issue here. Everything was explained to me in terms that I would understand. My new key was made within 30 minutes of arrival and I was on my merry way home. I went back the next day because I had some questions with the buttons but it wasn't their fault, my keys are simply old and fading away. The inspection was free of charge and they were so kind. People need to come here for their key services! Parking is a bit hit or miss.. Usually the front has a taco truck so it takes up a lot of space in front. You may be able to park on the side of the building just a bit away from Gus Lock & Key... I opted to Lyft the second time around so I didn't have to worry about parking. Overall, great experience. Thank you! read more

Great people! Good prices and great customer service! It's worth the drive into the south side of DTLA. read more

Gus Lock & Key Service - Working on opening my old safe - Keys & Locksmiths Near Me - Los Angeles, California

Great service, fast and very reasonable prices. I had called several other companies before calling Gus Lock and Key, all other companies were charging way more for a small job. Thank you guys for the great service and fast service! read more

This place is everything I look for in a locksmith. Quick. Easy. Physical Location. Makes keys. Cheap. There doesn't need to be additional talk or banter. It should be as simple as "Can you make me a copy of this key?" and "thank you." What else could you really ask for? read more

Got locked out of my apartment this morning. ‍ Called Gus' and was very pleased with their top rate service! First of all a real person answered. Secondly, response time was super fast! Thirdly I was shocked to see a lady coming to do the job! GirlPower!! I believe she said her name is Yvette. She got that lock opened in less than a minute! She was very communicative too before she came she explained to me that she was on another job and how long it would take. Then she texted me to let me know she was on her way and how long it would take her to get to my place. That was a big help to calm my stress. She takes cash, credit, or debit. Priced reasonable!!Oh and she has an Instagram. She said I could follow her @Locksmith_chic Thanks @Locksmith_chic! I can relax INSIDE my house now. read more

I called them and he was at my car in DTLA in less than 15 minutes. He recovered my key which I locked in the trunk of my Mercedes in about 20 minutes or so. Had me right back on the road in no time. Thank you so much!!! read more

Got the key ignition cylinder thingie for a Lexus fixed here. Service was great. And they were up front about prices. And they have a wide variety of key blanks. Star Wars, Disney, animals, etc. Also have different padlocks and stuff. Really big ones too. So far, so good. I will update if there are any problems, but Chris seemed like he knew what he was doing. read more

Got keys made today. They weren't the ones that say "Do not duplicate" on them so it was easy to get them made. It's a father & son operation and the son was friendly & informative and made 10 copies for me. Easy. The shop is easy to find and street parking is easy. You can just park your car on the street right in front of the store. Easy. What was delightful to find was that they have all sorts of "designer" keys you can get, with flowers on them, tiger stripes, disney characters, fashions, etc. Really cute keys... So I purchased those instead. I know I'm going to get lots of compliments on my keys now. LOL Can't understand why this shop hasn't had any reviews on Yelp yet.... they have been around since 1989. read more

Hi my name is Aaron, I recently got my truck fixed with you guys, my friend referred me to you guys, and I am super satisfied with the amazing work you guys do, I called you guys yesterday about my truck (11-11-2019) and literally the next day my truck was fixed, I want to give a special thank you to your technician Chris, he was very professional and quick with the work, I really appreciate that, because I called around to some other shops and they was trying to over charge me ( it is very important that you shop and look around for better deals, because everybody is money hungry now a days, and times are tough right now) I really appreciate you guys work I will definitely be back to get some more work done, you guys get two thumbs up in my book. Thank you satisfied customer. read more

I have used there in home service twice n they were quick efficient friendly and made it easy for me to pay them they have a shop , storefront n I ended up there yesterday, fast service friendly n very professional again if u need a locks smith call Gus they r there like Johnny on the spot read more

I really like this place because they know everything about cars in terms of locks and reprogramming keys to any type of car Mercedes Beamers anything read more

Great service, I brought in a challenging high security auto key copy and the whole team came together to make it happen, at a really reasonable price. Seems like they have pretty much everything anyone might need in this category. Between the front and back the place is large and fully stocked, I can't image there is a lock and key need that they can't handle! read more

I forgot my keys inside my car. So I call this place because it's really close by my house .they said be there by 8:30 and nothing I call again I they say by 4:00 I'm like okay..4:00 came by and nothing so I call and they said can't make..next morning called again try said we are busy call someone else too go really like really wtf is that ..WORST FUCKEN PLACE !!!!the only good thing about that place they have good prices.. I had to call another place and they came in 10 min charged the same amount as the other one.. read more

I found this comp via Craigslist, ... called them up, right away my call was answered. Chris took care of my Jeep in less than an hr. I will def recommend this place. I hope i dont have the same issue ... & if i do i know who to call! read more

They have installed locks at my shop, programmed key fobs for my car, and cut keys for my home. The crew at this shop are some the most talented locksmiths I've ever met. They do all the services a traditional locksmith would do. They can program computers and modules too. Fair prices. Friendly service. Highly recommended. read more

I called and asked about having my key fob copied. The guy on the phone was nice and informative and said 175$ for the key copy. I came into the store a few days later and this other guy that I did not talk to on the phone said that the price was $250 which is way higher then the original quote was. I told him that I was quoted 175 and he brushed it off saying that the guy was wrong and he brought up paying his rent and some other things that had nothing to do with it. I left with no key and am just going to dealership read more