Visit Dates: September 27, 2017 to September 29, 2017…read more My family chose Fullerton to have a wake for my mother as she recently passed away. They were pretty helpful to us but there were two things I did not like so I have to give it four stars and not five. My first issue was the Sunday after she passed away we showed up to the funeral home and no one was around to help us. We thought they were open for business until 4 PM but maybe that was our fault and we misunderstood things. I was not happy to put off the arrangements for one more day but when my sister spoke to the funeral director over the phone he did say we would be able to have the days we wanted for her wake and funeral which was Wednesday, Thursday and Friday. We met with the funeral director on Monday and he went over all our choices with us and explained our options. I let my family choose what they wanted to do. My family tends to be bossy specifically one of my siblings and I didn't want to cause more angst as we were grieving so I stepped back to the be the Indian and let everyone else be the chiefs. They opened up both Chapel A and B for my mom I guess they figured we'd be busy with my mom having four kids and they were right. They did a pretty good job arranging the room, and the service we held for my mom. The second thing I disliked was the make up job they did after embalming her. I felt she could have looked a little better. They made her look like she was sleeping which was good because it would have been pretty bad if she looked blue but I just disliked the make up job. They did a good job handling her burial as well. My dad wanted pall bearers but they explained that according to NYS specifically on Long Island they had to wheel the coffin and pall bearers weren't really needed except for a church service. However when it came time for them to load my mom in the hearse various family members including myself and one of my sisters helped slide the coffin out of the funeral home and into the hearse. It was pretty funny I felt like we were giving my mom a semi-comedic send off during a sad time. Overall except for the make up and a delay in availability I was happy with Fullerton and the job they did.

Wonderful family and friends have maintained this place for many years. Both mom and my brother Ken…read morehad their wakes here, and both were as comforting as could be. This was , geographically speaking, ground zero in Ken's life. St. Christopher's Church is next door, where we attended mass till the divorce. To be explained further at http://kennethgarywicht.blogspot.com/

Wonderful, kind caring services for my mom. Helpful, knowledgeable. Accommodated all of our…read morerequests. Thank you, Michael

Handled my moms service with professional care, would recommend to all Baldwin residentsread more

We had a wonderful experience with Towers Funeral Home during a very difficult time. Gabby and…read moreTaylor were truly exceptional, professional, caring, and incredibly kind every step of the way. They made the entire process feel a little easier with their compassion and attention to detail. We are so grateful for their support and highly recommend Towers Funeral Home.

Towers did a wonderful job on one of my Security Supervisors who recently passed away. They made a…read moresomber situation a little bit brighter with their comfortable, welcoming, and cleanly atmosphere. The work they did on his body and casket was of impeccable quality, he looked vibrant and like his healthy self again. He was sent off to the Lord looking like a million bucks. Renato, REST HAPPILY IN PEACE FOREVER, SIR. You are absolutely IRREPLACEABLE on this Earth. I will see you on the other side one day. Love you, my friend.

Very responsive team. I prefer to do things online so I tried the website but it's not their strong…read moresuit, Don't use the website. I suggest anyone looking to work with Metropolitan just call them on the phone and you'll get a very quick and professional response. Ultimately, I went with another place because of better location for our group. How I get to a rating of 3 stars: 5 for prompt response, minus 1 point for poor website functionality, minus 1 point for being in the middle on price (not the best but definitely not the worst).

They don't need my review - they have been serving the community with dignity and class for a long…read moretime. This was the second time I was in the inner circle of planning arrangements, and the closest family member. Everything was on automatic and was absolutely perfect - which we came to appreciate several times during the services. They anticipated every need and subtly kept everything moving along seamlessly. I'm sure I don't even know half of what they facilitated- nor does it even matter since everything was perfect. Kevin, Gerry and everyone are amazing. Real professionals. Message me for any particulars.

These guys are AMAZING! They were very compassionate, professional and caring. They did such a good…read morejob getting my grandfather ready for the viewing. Our family could not have asked for anything more. They kept us informed about the whole process from beginning to end. The chapel rooms were cozy, comfortable and intimate. Miguel and Tom are genuine kind hearted people. We never once felt vulnerable or taken advantage of. I would highly recommend this place.

I highly recommend Thomas Glynn funeral home- they were compassionate and caring and went above and…read morebeyond for my father in law. Everyone we dealt with was wonderful - John went out of his way to take care of our family. We are so appreciative and thankful for them during such a difficult time.

Firstly, Margaret is a gem. She was so helpful and kind during this very painful season for my…read morefamily and me and we couldn't be more grateful. She handled our loved one's ashes with care and ensured we had everything we needed. As for the remaining staff there that day, a dark haired man, Roger or Rob, was very unkind towards my family and me when picking up our loved one's ashes. His demeanor and behavior towards us made an already sad experience worse. He was very cold and I was ready to write it off until there was a painfully noticeable difference in the engagement between my family and another woman who was there about a loved one as well. When you lose a loved one, you hope to be treated with kindness and compassion. While I can understand that everyone may not have the capacity to do so, given the line of business this is truly unacceptable. I hope that going forward, EVERYONE who walks through the doors of Macken Mortuary is met with the kindness and compassion they deserve.

Horrific experience…read more I accompanied a friend to pick up the remains of their spouse today and it was one of the worst encounters in recent memory. We walked in and were greeted by a man (without a mask) with a, "Hey, what's up, guys?". The casual and insensitive tone was a bit jarring but not a big deal. But the transactional nature of the process was. We were treated as if someone had accidentally dropped a delivery at the wrong address and we were mildly inconveniencing him by picking it up. When another friend asked the man to kindly put on a mask, he was told (not once but twice) that he was welcomed to wait outside. Due to great restraint, nothing else was said but my widower fried was clearly confused and distressed. Very quickly, another gentleman stepped in to finish the "transaction", which tells me this was not the first time this level of disrespect had happened. The whole wretched experience of picking up the remains of a loved one was made surreal by an insensitive and uncaring man who has clearly been doing this too long. I highly recommend trusting your loved ones and their families anywhere else.

Billy was outstanding with his kind words and support. He went above and beyond with his kindness…read more His entire staff was very supportive and respectful.

McCourt &Trudden made our Moms funeral stress free. Karen,…read more Mike and Billie all made the process so smooth from their organization to their communication . All, and I mean all questions were addressed upfront and there were zero surprises. This business is first class and you would do your family a disservice by not using them. In addition to the services they provide they have excellent relationships and advice in regards to flowers and where to eat as a family. Thank you Karen, Mike and Billie for all you did!!

This is a classy, professional and family run business. I went here for a family member's funeral…read more(and cremation) in 2025; we also hosted the repast here. The young man from the funeral home who directed our loved one's service played the piano and sang like a pro--he was gracious, empathetic, and quietly dignified. They took extra care to find a preacher from my relative's country to lead the services--that was such a thoughtful touch. Please move away from money grubbing funeral homes like the one in Canarsie that everyone goes to -- they don't care about you nor your family member. Harmony proves that you can provide an important service to your community without emotionally nor financially blackmailing families to pay for unnecessary costs. Their prices are extremely fair and their service and attention to detail is top-notch.

Went for my friend's mother's funeral. They did a lovely job from start to finish. They do offer…read morevalet and they also have an area for the repass. They took care of everything for my friend and her family with care and ease.