Predatory Pricing and Physical Threats by Owner (Jesse) I brought my 2018 Audi A5 here after speaking with the owner, Jesse. I was originally quoted $770 for a transmission fluid and filter change. Upon arrival, Jesse changed the price to $904. After I declined, I was called back and quoted a "revised" price of $530 for just the pan and fluid. When I dropped the car off, I called back a few hours later for an update. Jesse said he was about to start but changed the price a fourth time to $650, then mentioned if I wanted the filter changed (which we had already discussed) it would be $750. When I questioned why the price had changed five times in one week, Jesse became extremely aggressive and began shouting. He refused to service the car and told me to pick it up in 30 minutes. As I was leaving, Jesse followed me to my vehicle, opened my car door while I was inside, and began yelling insults and making physical threats. Note: I took the car to the Audi dealership immediately after. They confirmed there was NO transmission leak and NO pan issue. The "leak" was actually a $20 fix (a missing oil cap from a previous service). Jesse attempted to charge me nearly $1,000 for a repair I did not need. Summary: Unreliable pricing, predatory diagnostics, and a total lack of professional safety. If you value your car or your safety, avoid this shop. read more

Gutwerks Garaz - Auto Repair Near Me - Bayonne, New Jersey

I had a great experience at Gutwerks Garaz. I went in for a brake fluid flush on my Mazda CX-5. The owner was very professional and honest. He didn't try to sell me anything extra and even told me my car is in good shape. The price was fair ($150 as quoted), and the work was done efficiently. It's such a relief to find a trustworthy mechanic. Highly recommend! read more

I brought my car in yesterday to ask if he could take a look. It was bucking terribly and the check engine light was on. Jesse was familiar with the different problems that arise with the engine in my car, and told me what he thought the problem would be, and he scheduled me to come back today. I brought the car in at 8:00 this morning, he completed a smoke test and found that the valve cover needed to be replaced. He went over the car with a fine-tooth comb and gave me a list of everything that he looked at. He's incredibly honest, the last mechanic I went to told me that my battery was bad and needed to be replaced, and that's obviously not the case. The car was done at 3:00 this afternoon, the price was right, and all of the work was completely documented with the pictures and video. I really enjoyed speaking with him and I will definitely be back. read more

Jessy provided exceptional automotive repair service. After unsatisfactory experiences with other mechanics, his expert diagnosis, reasonable pricing and repair resulted in consistently smooth vehicle operation. His professionalism and commitment to customer satisfaction are outstanding. I highly recommend him. read more

I went here and talked with the owner. He knew exactly the problem with my Mercedes and he knew the job. Gave me an accurate price quote and had my car done in one day. It was an extremely labor intensive job and had it done on time. He knows a lot about cars. Definitely will return for any other issues i may encounter. Thank you much! read more

Jesse is a very knowledgeable and experienced mechanic. Knew exactly what to fix on my Mercedes ML 350 and fixed it in a very reasonable amount of time. Gave me a detailed description of what the problem was and what other issues need to be fixed. His prices are also very fair. He is my new mechanic from here on. read more

Most excellent service. Jessie found the exact issue that another auto repair shop had mistaken for something else. He is very precise, works very organized and thoroughly. He takes pictures of everything and gives you a detailed description of the problem, is straight forward on cost and quality of the parts that he would use. He takes his time to explain the malfunction and the parts he has to exchange, so that one can comprehend it well. All repairs are reported to CARFAX. There's nothing more important than honesty and integrity in the auto service industry and Jessie owned it. read more

My most trusted and efficient mechanic I have ever worked with. I will only take my cars to Jesse. I drive to Jersey from NYC to have whatever work done and it is always done correctly and the first time. Jesse, is also extremely reasonable and you can have a conversation with him and he will explain all the details about the job and what needs to be done in a way that I can understand. The shop is also conveniently located from all the major shopping like Walmart Costco and a huge shopping center. I dropped my car off, took a nice walk over, picked up a few things I needed. By far, my favorite and most trusted mechanic!! read more

Jesse is an experienced automotive technician that really is honest in his car diagnostics. He's a quick and honest mechanic and you won't be disappointed. read more

As a girl who doesn't know ANYTHING about cars I've never felt more safe & trusting than with Jesse. He's extremely honest and kind and also just saved my weekend. He got and installed a new alternator for me in an hour so I could get back on the road. Not sure I'll go anywhere else and will gladly recommend Jesse any chance I get. read more

Very impressive. Looking for a mechanic, my Honda Accord was sitting for 4 years. Jessy was so kind to come to my house, jumped, change some tires and took it to his shop. Not knowing him was a bit scared, the car needed work. He took pictures, showed me very detailed break down of the work. At this point I trusted him. No choice. After I went to a fancy shop for tires. The owner said he wanted to look at Jessy's work and make sure all was good and see if I needed anything else. He told me the work was excellent, the car needed nothing and ran beautiful. When I told him the cost he was a bit confused. ReallySo glad I trusted Jessy. Mechanic for life. Thanks for your kindness!! read more

Jesse is hands down the nicest mechanic to preform your service needs! I wish I did my full service here for my Mercedes GLS since I've preformed my service elsewhere. I wish I did it here.. This place looks very clean and modern apart from the old shop I seen before from previous owners. I called prior last week in regards to a brake fluid flush and Jesse reassured me he could do that and gave an amazing price which was very reasonable rather charging an arm and a leg from an actual dealership would charge! I will be back every time to be a loyal customer for this business to preform my service from hereon on my vehicles! read more

First let me say if you don't have anything good to say about someone try not to say anything at all. this mechanic is one of the few that's left out there . who really loves his craft. it took me so long to find someone like this . look at it like this if you work anywhere and you feel good okay about what your doing it's the same respect that this guy should get about his work just let him do it and remember it's his work and not yours. This comment is coming from a satisfied customer from day one. thank you now and thanks in the future for your good judgment and honesty. read more