My car was released COVERED with pits, drips, and actual hairs stuck in the clear coat. The minimal amount of bodywork, a small roll in the metal, is completely obvious.The line running down the body of the vehicle where it meets the body work is completely askew now. Instead of being reflective like glass, the clear coat looked like rippled water down the doors. There was not a single panel of the car that didn't contain multiple flaws, drips, over spray, pits and debris in the clear coat. I picked my car up in the evening, where it was parked outside the shop, so I was in utmost shock the following morning to see this is how the vehicle was sent out their door. I'd be MORTIFIED for my business to release a product with SO MANY imperfections and obvious flaws. I called and Ron owner assured me they'd address the issues, and he would follow it up himself. I dropped my car off again, with wax pencil marks outlining all the various issues. They called two days later and when I arrived to get the car, they'd only done a thorough detail and buffed the car, ALL the pits are still present. The largest, in the hood, noticeable from a distance as a dark spot. They've made NO effort to rectify their unprofessional paint job. I refuse to take it in its condition. I tell the owner I want a paint job without pits throughout it, which seems a reasonable request.While Ron feigned concern initially, he made no attempt to hide his annoyance over my dissatisfaction the second time, stating that I "didn't buy a $10,000 paint job" and he was going to "have to re-paint the whole car."
For the the third pick up, at which point I had already resigned myself to their ineptitude, it looks as though they painted the hood and did some other shoddy stuff to the clear coat to try to mask the flaws.There are scratches ALL over the vehicle, long ones. While they guarantee their workmanship, they pretty much bank on the fact that after a few tries, you'll get tired and give up. They didn't even comp a rental when the car had to be left again to "fix" my new paint, leaving me to arrange and pay for alternate transportation in addition to the initial costs of the work. That in itself is inconvenient and costly.
I paid $3,400 for what was promised to be a "like new" paint job. My paint job still sucks. It's one of those occasions when its a shame there is no "zero star" rating. read more