I recently purchased an exercise bike from Jan Schole and the team at Gym Source in Westport. This…read moreis the fourth piece of equipment I have purchased there and I couldn't be more impressed with the product expertise and overall customer service. There has never been any pressure to buy at the point of the sale and the team has always provided me with a ton of education on the various options and differences between brands. On my last purchase Jan went above and beyond my expectations by helping me to transport the equipment to my home because I was in a rush to get it. Really can't say enough positive things about the team and all of my experiences with them.

do not buy from. fraud alert fraud alert. i bought an upright expresso bike from used fitness…read moresales, but the bike does not work. spencer said it was working. i'm still waiting for a refund!

I can't say enough good about this place. I bought a LIfefitness exercise bike about 15 years ago,…read moreand it's still going strong. Their equipment is top notch, and the quality surpasses any other place we've gone to. They are very helpful from the minute you walk in the door. Have Christina help you. Talk about a friendly and great person that knows her stuff. I would recommend this place to everyone who wants to get a great piece of exercise equipment at a great price!!! Paula Baron

I have been purchasing gym equipment from Pro Gym Supply since summer of 2020 when the world shut…read moredown due to the pandemic. Every time I go, everyone is so kind and friendly. Christine Wright who is their Sales Specialist is very knowledgeable. If she doesn't have something, she will work hard to find it and will call me when she gets it. When purchasing a treadmill (because she knew me, my training style and the space in my home) she recommended the best treadmill. I love it and use it daily, when on days when I do run outside. If you are looking to build your own home gym or just looking for smaller items, this is the place to go. Their warehouse is a wonderful and has so much equipment!

I only dealt with Pro Gym Supply over the phone but this was all that i needed in three ways…read more First - ADVICE: they matched my needs with their equipment, helping me to get exactly what i wanted and needed and - importantly - nothing more (thank you, Christine!). Second - RESPONSIVENESS: there are a range of details around what's ordered with a few tweaks here and there. This involved follow-up conversations with quick replies by both email and phone. Third, - EXECUTION: the weights arrived on time and as described with no issues. 5 stars!

Had their Horizon treadmill screen was replaced 3 times. Fourth time we just bought another, much…read morebetter brand.

I contacted Johnson Fitness & Wellness to ask about rubber tiles for the home gym we build in our…read morebasement. They were very nice and professional, sold me the tiles and put me in touch with a wonderful installer. The problem is, they installed the tile on bare concrete - I actually asked the installer if there needed to be any finishing first...he assured me that it didn't. It laid directly on the concrete. Well while the work was ongoing on the rest of the house and the AC units were not connected yet, at the first heat wave about 3 weeks later, mold quickly grew on the mats. I didn't get even a days use. I have since been told by multiple people that a vapor blocker - even a coat of waterproof paint - would have prevented this. Very sadly Johnson Fitness & Wellness takes zero responsibility - they don't stand behind their products or their work, and my $3,100 purchase is now lost due to their lack of understanding how their product needed to be installed.

This place is fantastic, if you are looking for knowledgeable staff, one on one instruction/…read moredemonstrations this place is for you. If you're trying to buy a $300 treadmill go to your local Walmart this place is full of gym quality equipment. I found this place when I was trying to demo a Water rower (rowing machine), this was the nearest location that had one that Jessica and I could try. Location: Right on Riverdale St next to the Cyber Exchange Computer store. One thing that is good about the location is its not in a shopping center/mall so you don't have alot of foot traffic/ casual observers that may take away from your customer experience. Most people that come to this store are looking to buy something, so this affords you the opportunity to pepper the sales rep with questions. Equipment: After deciding on the rower we spent the next hour trying the different machines. They even have the revolving steps from biggest loser!!! That shit is hard let me tell you. They also have top of the line treadmills, elliptical machines, free weights, and devices that employ the use of your own body weight. Staff: We were helped by Craig. He was very knowledgeable and could even speak in technical terms about the different technology that set their equipment apart from your standard treadmill, he was also in shape so this added some validity to his claims. When we ordered our rower he told us the date it would arrive. When I called upon the date it was supposed to arrive I got told by a different sales rep it wouldn't be arriving due to delivery issues. I explained my displeasure because my schedule wouldn't allow me to pick it up for another week. The sales rep called Craig who went to the warehouse and brought it to the store on his day off. Anywhere that cares about its customers that much is worthy of your business for the long haul. Bottom line go here if you're looking to buy some equipment for your home gym these guys really know their stuff and they'll make sure you're happy with the experience.

I had an unbelievably positive experience with the staff at the local store and the delivery…read moreprocess. I bought an Elliptical for my home gym and the advice I got from the staff was spot on. It's the right size, feel, and price for me. In addition, they were willing to match a lower price I found a few places online. Delivery was a breeze. I actually got a call from an employee in CT who told me there was a delivery window opened...the next day! They did a fabulous job with delivery and setup.

First rate experience. No nonsense sales process. Best price in area. Highly professional delivery…read more Carlos was a pleasure to deal with. Delivery guys were excellent. Everything went exactly as promised.

Offered a great price and good service! They were very responsive in getting me a quote where other…read moreplaces dragged their feet!

Brian was great to work with. very professional and pleasant. Our treadmill was delivered and…read moreassembled as expected. We knew exactly what we wanted so the entire transaction was handled on the phone. When buying expensive gym equipment, save yourself the stress and time with the big box stores. You might pay a bit more at Total Fitness but it's worth it.

Worked with Brian he is a total professional & answered all our questions clearly. If your…read moreconsidering new fitness equipment they are great !