I used Reliable a few years ago to replace my Jet pump with very good results. This year I was…read morehaving trouble with my well not continuing to hold it's prime. I called reliable for assistance and Tom responded within hours. He arranged for his technician to be on site the next day. The problem was fixed. His staff are the best you'll find at diagnosing and fixing any trouble you have with wells and pumping systems. They are quick to respond and very reasonable when quoting the effort. I will definitely continue to use Reliable. Thanks guys. Bill Smith

Professional, knowledgeable, efficient, timely service. I don't know much about well water system…read moreuntil we moved to this big house in Acton. Very fortunately Tom from Reliable Well helped us whenever we have questions. HIGHLY RECOMMEND

Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

We had only lived in our new home for 24 hours when the dug well dried up. (Seller misrepresented…read morethe situation) Contoocook Well responded immediately and drilled an artesian well for us. Now, 47 years later, the original pump gave out. Contoocook Well responded immediately again, sending a competent, courteous technician. The troubleshooting and replacement were done in one afternoon, and instructions as to how to manage shock treatment of the well after opening the well were thorough. We're very grateful this excellent water service company is so close by, and so capable of responding. (And the price was reasonable.)

Our well pump stopped working on Saturday night. Knowing that we were having issues on a Holiday…read moreweekend as well didn't look good. I called Contoocook well first thing Monday morning and spoke with Katelyn. She was quick to get back to me within and hour to tell me that a crew could be at our house sometime later that day. Mark and his brother had the pump replaced and flowing water again by noon time. Now that is prompt and professional service.

Well system stopped working and we contacted Wragg for a service evaluation. They promptly answered…read moremy call on a Sunday and scheduled the service appointment for early Monday morning. Team (James & Thomas) arrived by 8:00am and quickly diagnosed a Control Box failure of the Capacitor. I asked the team to also replace the Pressure Switch while on-site and also address some Well Head bolts that had loosened over time. Core problem was resolved and system was back up in running in under an hour. I'm new to the Well environment and really appreciate that there are local service providers like Wragg to address our Well needs....

Wragg Brothers came today to suss out my well/pump/refill capacity and test my water. I learned so…read moremuch about my system, and wells in general, and what I might need in the future. I took notes and couldn't have been happier with their effort, wisdom and good company.

Thousands of Dollars of Unnecessary Property Damge - Absolutely Zero Accountability…read more We hired this company when we suddenly lost water to our house. After a rushed & cursory assessment, they required us to dig up over a hundred feet of our yard & driveway, only to later determine the problem was in the well & no digging was required whatsoever. The company failed to do a proper leak assessment & cost us thousands of dollars in additional labor, subcontractors, materials, & SIX DAYS without water, all for something they should have identified & resolved within several hours. When we expressed our discontent & contacted the owner, he made up a litany of excuses to justify their work & has since refused to call us back. We completely lost water to our house one evening. We have experienced low well water before on occasions when we used too much water, but this was different as no water was running at the time & the pressure would not rebuild, no matter how long we waited. After waiting more than a day for the well to replenish, County Pump came by to assess the issue & quickly alleged we had a break in our offset line (the pipe that runs underground from the well to the house). They said there absolutely had to be a break underground & never even considered the issue could be elsewhere. They contacted a digging contractor that wouldn't be able to dispatch for several days, so we hired our own to expedite the excavation. After three days of digging, County Pump returned to replace the offset line, only to turn the pump on & still have NO water flowing to the house. Confused, they deliberated with their management & only THEN decided to remove the pump from the well, upon which they discovered a large break in the water line right above the pump. Suffice to say, the issue was always in the well & we spent excess time & money to dig up our yard & driveway for no reason. We signed their paperwork with the hopes of moving on, but after corresponding with multiple other contractors, it became clear that the issue should have been easily identified & resolved when troubleshooting; it's common practice for a pump company to raise the pump several feet from the well to test flow from the pitless adapter, but County Pump never even considered what ended up being an obvious issue in the well. I expressed my dissatisfaction to the techs while they were onsite & insisted their management contact us, but they never corresponded until we called their office multiple times afterwards & left messages with their owner. When we did eventually connect with the owner (Doug), he was highly defensive & downright combative - he refused to empathize with our poor service experience & insisted on a number of excuses to justify the additional digging & pipe replacement. In particular, he tried to convince us that the offset line had to be leaking because of water that appeared in the trench that was dug. Putting aside the fact that the digger (who's performed this work for over three decades) said the pit water was instead consistent with surface ground water AND the fact that it rained all night before County Pump returned, I explained to their owner that an offset leak couldn't be the cause, considering they ended up replacing the line & STILL did not receive water at the house, therefore no water could be flowing from the well & leaking through the original line. Doug instead talked in circles, seemingly more to justify their work to himself than to convince us. He said he'd call us back to sort things out - we've since never heard back. In summary: 1. This company provided a poor assessment. This has been confirmed through correspondence with multiple contractors. 2. They required us to perform a ton of expensive, unnecessary, & destructive services which also prolonged our resolution. 3. We paid them for services rendered & insisted their management contact us. 4. Only after continuous calls did they respond, at which time they took no accountability & chose instead to argue with a paying customer. 5. They ghosted us - no correspondence has occurred in the weeks following the call with the owner. This is a testament to a company that is completely devoid of integrity. Do not hire County Pump

I called at 9:00 PM, the night before a 12-24" snowfall was predicted, because we didn't have any…read morewater. The call centered took my information and within 15 mins. Dan called me back to say they would be out first thing in the morning. They called early the following morning to say they had a foot of snow in Leominster but would be out as soon as it was safe to travel. While I sincerely appreciated their offer, there is no reason anyone should put their life at risk just to get our well pump working, so I asked them to stay home and come the following day. At 8:05 AM they called to say they were on their way and had the problem fixed by 9:30 AM. I am once again thoroughly impressed by their customer service, knowledge, professionalism, and reasonable prices. They are the gold standard that other companies only aspire too. Thank you, thank you, thank you.

Owner is one of the nicest and knowledgeable Drillers you could ever meet. Top of line equipment…read moreand professional crews.

Outstanding service, professionals who know what they are doing. Came the same day I called them to…read moreassess my water pressure problem, and came back later to check on me, and even came back a few days later to check again. Ryan and his companion were wonderful and I felt like they really wanted to help me out. Will call them again in a heartbeat. Highly recommended. You won't find a better service than these guys.

Great company and crew. Came out to look into a possible issue with my well. Turned out it wasnt…read morethe issue and they didn't even charge me for a service call. Gave me a reasonable quote for possible future service. We will be using them in the future for certain!

We've called them twice, 15yrs apart. Both times they were here in a couple hours, both times they…read morefixed the problem right away. Both times it was a wire issue, asked if I wanted it just fixed or replaced while it was out. No attempt to upsell or pad the bill. Service labor was 1.5hrs, they were here for 1.5hrs. Fair pricing. Knowledgeable, polite crew. This is a solid company.