Dillon took me right in when I called frantic due to check engine light. Fuel injection clean, oil…read morechange, and tune up was the services I received. Dropped off car. Done in about 1.5 hours. Welcoming, competitive prices, and knowledgeable mechanics. I trusted my car would be taken care of, and it was. Blanca Sol is driving like new! Thanks, guys! Recommend? Absolutely.

This location needs an experienced manager. They suck big time. The customer service is…read morenonexistent. No sense of urgency. Went in for a replacement brake light, waited only for them to tell me come back tomorrow for a simple 4 min job. The mechanic said he was done for the night and it a was not 7pm. I waited for 90min!!!! How long does it take to pop a brake light in??????

Unprofessional manager…read more As I walked into the shop and told him about a scheduled vehicle inspection, the manager said he would help me later. Then, he immediately helped another customer. Then, the manager asked the reason for my arrival-after a 10-minute wait. I told the manager why I was there, explaining I required a "ride-share inspection". The manager acted confused, saying he would perform a "courtesy inspection". I emphasized that this was a "ride-share inspection" scheduled through an app (CarAdvise). The manager became defensive, interrupting my sentences. He refused to take responsibility for the appointment, suggesting I "call CarAdvise". He proceeded to sit down, go on his phone, and ignore my presence for at least 20 minutes. (I am writing this review as I am in the shop.) I would not recommend this location because of the disrespect and lack of professionalism from its manager.

Horrible experience at this location, 7700 Harford Rd. I called this morning to make sure they had…read morewheel lock keys so that I could have my car towed in for tire replacement and they assured me they did. So I had my car towed and when I arrived, the manager told me that they did not have the keys and the call center in the Philippines didn't know what they were talking about, so I had to call, and pay for, a second tow To a local service center who could help.

Only place I go to get my oil changed. They are the nicest, most professional place. Also, there's…read morea 20 % off discount Yelp coupon towards your entire purchase !

I absolutely love this service! Skip the waiting room and…read morehead over to your local Valvoline Instant Oil Change Shop. You can wait in your car while your mechanic changes oil change! Plus you get air in your tires, air filter changed everything you need for a smooth summer with no surprises! Get 20% off your oil change with this coupon and have a worry free summer!

Zero stars if I could…read more On Saturday, we brought a federal government fleet vehicle to this Jiffy Lube location on York Road for a routine oil change. The service receipt listed Kai and Darryl B as the technicians. Monday morning, while turning onto FDA Boulevard en route to Silver Spring ( nearly an hour away), the vehicle experienced a critical failure. Multiple warning lights illuminated simultaneously, and the engine began to smoke. Upon inspection, the vehicle was found to be completely out of oil. This created an immediate safety hazard and left us stranded roadside. We were forced to coordinate alternate transportation via another fleet vehicle to reach our destination, and ultimately had to obtain a loaner vehicle due to the condition of the van. This incident reflects a serious failure in basic service execution and raises significant concerns regarding whether the oil change was properly completed at all. The level of negligence involved placed occupants at risk and could have resulted in severe engine damage. This experience demonstrates a complete lack of quality control and regard for customer safety. I strongly caution others against trusting this location with their vehicle. This matter is being documented and may be escalated further due to the potential liability and safety implications involved.

Really can't complain about a business that does exactly what I am asking them to do without trying…read moreto sell me more. This is what I get when I bring my vehicles to Jiffy Lube for oil changes. Jiffy Lube doesn't require an appointment. A lot of the time I base my visits on driving by and seeing there isn't a line. Usually I am in and out in less than 30 minutes. Jiffy Lube changes my oil, lets me know what else they may have noticed during the change but don't really try to sell me things I wasn't planning on when I came in. This is a far cry from other quick oil change places I've visited in the past. Price wise, Jiffy Lube seems comparable to other businesses in the area that specialize in fast oil changes. I will continue to visit this place for my oil change needs until they give me a reason not to.

Made a reservation online after they closed, got in at 9:30 the next morning to look at a leaking…read moretire. I was in and out in ten minutes and even though I had signed and agreed to the $30 tire repair fee (which IMO is perfectly reasonable), he didn't charge me! Nice guy, great service. Definitely would recommend.

Steve was amazing. I walked in to have them look at my muffler, they were friendly , professional…read moreand quick. Steve listen to my issue, and explained all the variables . I will definitely return to this location for future work.

The 2 employees performed the service so quick. Extremely extremely quick to the point that many of…read morethe areas were marked as compete even though they didn't check everything. For example, my car is marked as vacuumed but they only vacuumed the passenger floor. They never gave any recommendations for future service. They marked my windshield wipers as ok though they were bad. They marked my cabin air filter as ok though it's extremely dusty. The windows were never cleaned. The staff didn't greet me when I arrived. The lady just looked at me without saying hello. The first thing she said was "what you getting done today?" Unprofessional and rude. They never even brought me to the computer to recommend any services though I know I need a ton of services since I just got an inspection by the dealership the week before going to jiffy lube. The employees at Harford rd literally changed the oil, vacuumed one part of the floor, added windshield fluid (and charged me for it) then said I'm done. I was in and out within about 6 minutes because they totally skipped an actual inspection. It's not worth the $70 cost. I'm so glad that there's a ridiculously huge hole in the lobby wall. That way I can see the actual oil being changed. I could also see, from that hole, that the unprofessional lady did vacuum the passenger seat. I could see that she put the vacuum away afterward only vacuuming the passenger floor and she didn't wash the windows. I started to say something after my car was "done" but she seemed like she didn't have much to lose and would probably start a physical fight. I just took my car and never turned back. This place is a joke lol.

I took my car in for a oil change and I thought everything was fine but when I back to this place…read morefor another oil change a few months later they stripped the screw to my oil pan on the first oil change and never told me. I had to go to the dealership and get a new oil pan for 739$. I will never go back to this place and I don't recommend anyone to bring your vehicle.

Jack did a great job on my car. Changed battery and cables oil change and recommended someone for…read moreglass. Fantastic job. Thanks Jack Nancy Highly recommend

I needed my new battery (already purchased) installed and some advice about fixing the battery…read morecables after my dad jerry-rigged the wrong battery into my car. Mr. Jack was so kind and helpful when I needed assistance today! His service was prompt, friendly, professional, reasonably-priced, efficient, and just what I needed to get my Jeep back on the road. He even gave me some advice and next steps for maintenance that I really appreciated. Thank you, Jack! Will call again!

Best service in Baltimore.....It was the one stop shop for me got my rear pads front pads and…read morerotors changed less than an hour..... from there He had his wash crew swoop in and get my baby ( Blaze) Super right ! I swear it was well over due and Even more needed ! The dedication and hard work put into my baby was money well spent thanks Tj ,Blake And Melvin ! You guy were awesome and will definitely be back cuz baby is too lit

From the owner: We know the struggle when your car breaks down and you have no one to help you. Don't get ripped of…read moreby towing companies or unfair and untrustworthy mechanics trying to get as much money as possible out of your pockets. If you ever have any problems with your vehicle in the Baltimore area, give us a call and we will be there to assist in no time at all! Our fair prices and friendly certified technicians will get the job done and get you back on the road ASAP. To satisfy our customers-is to keep our customers

Oil change I must say I was surprised to see a female pull up to change my oil this young lady did…read morean excellent job quick and easy oil change I definitely highly recommend and I will be purchasing more services ps I also had a chance to lay back in the comfort of my own home loved it.....

From the owner: When you find yourself in need of immediate help on the road, there's only one name you can trust:…read more4:43 AM Roadside Assistance & Repair , LLC! Your reliable roadside assistance service provider is available 24/7 to provide you with top-notch services and get you back on track in no time. Contact us at 443-522-5607. We offer battery jump starts and replacements, swift flat tire assistance, lockout solutions, and on-the-spot mobile mechanics—convenient repairs including oil changes, brakes, window replacements, and more!