A good, honest auto mechanic is hard to find. I made an appointment to get my Maryland State…read moreinspection. I told the gentleman I might need front brakes. He said they only do brakes the right way and told me what it would cost, but also said I probably didn't need brakes. I don't know what he did, but my front suspension is tightened up and I didn't have to pay for a brake job because I didn't need brakes. I am so very grateful .

S & L has always done a great job maintaining my vehicles. They take the same care with my 13 year…read moreold car and my 5 year old car. They've always been communicative, honest, and fast.

Dan was amazing and went to bat for me against the bad insurance of the person who hit me. He knows…read morehis stuff and was able to cite laws and requirements that they were potentially violating. The repairs came out really well.

I got my car fixed here from a minor accident. The front desk staff are ok and not that friendly…read morebut all the maintenance workers I interacted with who worked on my car were great. They were super helpful and seemed quite honest about my car issues and costs. The front of my car looked brand new when I got it back. Would definitely come here again for the great work done here.

Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

Unfortunately for me, I had to have my car towed here after a flashing check engine light came on…read moremid grocery store trip. When your car suddenly starts shaking and it smells like something is burning, you don't want to take any chances. It was a weekend and late in the evening but I was able to have the tow truck drop my car in the rear of the shop and I used the key drop off box and the provided slip to explain what the concern was. Within 24 hours, I got a call back explaining the issue along with a quote. The diagnosis was one ignition coil went bad and two other coils had bad connectors. It turns out, another shop I previously went to botched a coil connector repair in the past which made the problem worse. I also ended up getting an oil change since I was due for one anyway. The cost was $450. This seemed reasonable based on the amount of work that needed to be done. The car was ready the next business day after I initially dropped it off and has been running smoothly ever since!

Honest is the word. Does not encourage unnecessary services or products. Never has been late…read moretaking my car.

Took our dodge diesel here and they did a great job. Friendly and reasonable. They didn't try to…read moretalk us into a bunch of stuff we didn't need.

Not sure how they have such good reviews. They leave your car out in the middle of the street…read moreblocking the flow of traffic at the light for days. Leading to other people hitting your car. They drive customer vehicles with no regard to road or vehicle safety. I have no clue how they haven't damaged customer vehicles based on how they drive and handle them.

Honest mechanics that perform excellent work. Scott and his staff don't just fix the one broken…read moreproblem, they diagnose your whole car and tell you what needs to be fixed. Of course, if you only want to fix the one thing, the that's all the work they're going to do. Prices are competitive and they have excellent service. At Sarandos they try to rebuild parts or buy used parts to save $$ where they can. They are listed in the Car Talk list of preferred mechanics. I've been coming here for over four years and wouldn't take my cars anywhere else. The only reason I don't give them 5 stars is because they usually take longer to complete repairs than estimated.

The staff was very nice. And the service was excerllent! And the staff was professionalread more

Repaired my transmission to my 1988 2.8 L Buick to normal state with smooth performance. Perfect…read moreoperation status.

Came here to get a a transmission repaired. Good service, very knowledgeable staff and they…read morecomplete the work in-house. The price was a bit steep, but beats having to get a new car. There were some issues and the car had to be taken back a few times, but the issue was finally resolved and they were pleasant during the entire time they worked the kinks out. They also guarantee their work for a year and also accept credit/debit cards. All on all, would highly recommend for any transmission services that may be needed.