I have been dealing with the owners for years, all the way back to the pre-owned Jeep Store days in…read moreCartersville. Their Customer Service has always been awesome and they have always gone above and beyond to make things right. Brittain is a true Jeep enthusiast and his knowledge is beyond extensive. I have previously bought a vehicle from him and I know for a fact he stands on his integrity. I have had vehicles repaired there, not just Jeeps. He went out of his way to get my Jeep ready for Jeepfest even though my problem was last minute. Stop by and see him.

DO NOT BUY FROM HERE! I don't know about anyone else but I got scammed at this location. They sold…read moreme a car with huge safety issues and I confronted the manager (Sam) the next day of my purchase but he stopped responding to all my texts. I came to this location due to all the good reviews but my experience here was not all too welcoming. Sam was caring before I purchased the car but after I bought the vehicle no care or response is given. Bought the owners of the dealerships brothers car but it has many key safety hazard issues with the car. Confronted the owner of the dealership after weeks of hiatus due to health conditions and he was trying to help out with the issues. I left my car with them for two whole weeks which was plenty more time to work on the car and as I confront the owner one the day of to pick up the car he says it's not finished. I tell him I really need my car for the next working week so I really need to get the car fixed by the next day and he says that's he definitely not doing that because of a jeep festival and that I was ungrateful and he wasn't going to help me anymore. Not only am I left with a car that often times gets stuck in the parking gear due to the gear shift being jammed and the traction control not working due to the button being broken and non responsive there's also a huge worry and dangerous water leak that is dripping on the floors of the driver side (all pictures are provided in this review). In conclusion still haven't received my title/registration of the car or license plate and it's been over 1 month and two weeks now while the temporary license they gave me is expired. The owner said that has nothing to do with them and that I should call the state. Not willing to help me out with a car I bought with them for the full amount of $25000 in full payment. Choose wisely if you decide to buy from here.

I walked in thinking It was going to be a waste of time…read moreI was thinking..... there's no way they're going to care about me. They're just going to brush me off. We're going to waste all day and nothing's going to happen But it didn't happen that way at all. They were all so kind! Peyton took care of us with a big smile Her eyes lit up with confidence! I found a glimmer of hope that We were going to be taken care of Somehow She asked me which car did I have my eyes set on I laughed and said That beautiful Mitsubishi Outlander out there in front. It had everything it was beautiful BUT I was convinced I couldn't qualify for it. PEYTON Excused herself and next thing I know we're taking a test drive. We come back AND IT'S MINE!! WWHHAATT??? She got me approved!! If They can approve me they can approve anybody. I'm 58 I've never had credit and evidently no credit is worse than bad credit. I've never owned anything All I could do is cry and all she could do is hug me. I felt stupid emotional but she understood Said "It happens all the time" It's been 3 months now and it's perfect!!! They check up on me all the time. They make sure I get regular maintenance. They send gifts, cards and trinkets constantly. I still can't believe that I have a new car and not something that's 15 years old that I paid cash for. It was exceptional the way they treated us. If I can convince everybody to go there Just with My story of my experience there. I would They even said a little prayer with us Before we went out the door. It was a great moment and they blessed my life. They are not just a car dealership Cherokee Mitsubishi Canton Ga they actually make a difference. Definitely made a difference for me.

Best car buying experience I have ever had. Ask for Payton as she is the best and honest as they…read morecome!

Unfortunately, I saw a Cherokee Auto Group listing for a 20-year-old Cadillac for sale on eBay, so…read moreI wrote a brief inquiry message which included a friendly note asking why it was priced approx. 300% ABOVE the highest of high Kelly Blue Book DEALER RETAIL VALUES (calculated assuming it was in MINT condition - which it was not). Anyway, Timmy from Cherokee auto Group replied back in the nastiest, the rudest manner I have ever experienced from a professional auto dealership. And the conversation just got worse and worse by the minute...apparently because I was attempting to work with them on price. That started an unprofessional war of words, that I'm sorry I stooped to his level at one point. This was THE WORST AUTO DEALERSHIP OR EBAY seller I have EVER ATTEMPTED TO DO BUSINESS WITH. I've attached the message thread as photographic PROOF so you can judge for yourself how Cherokee Auto Group replies to a customer's seeking a used vehicle. - I didn't make this up, it's exactly what was said. I would NEVER do business with a car dealership who responds like this. I can not believe how unprofessional and down-right rude the way TIMMY sent one nasty reply after the other. BTW I ALREADY posted another review with even more detail which they SOMEHOW GOT REMOVED even though YELP CLAIMS TO NEVER REMOVE TRUTHFUL REVIEWS - how odd. We'll see how long this one lasts. (I'm screen capturing it as proof).

Great experience with this group. Smooth, seamless and hassle free. Thanks so much.read more

Stephanie - thank you for reaching out and getting things scheduled without me having to schedule…read morethe test drive myself. You were super responsive & made it easy. Vidal - thank you for the personalized video before we even met you showing us the car. The overnight test drive was a blessing, thank you. You were kind, patient and understanding. Gregory - thank you for understanding and helping us get to our ballpark of out the door pricing. You stayed with us, updated us every step of the way. You truly went above and beyond. We couldn't have asked for a better sales rep between you and Vidal. Rob - you made my husbands four year long dream come true. The key fob, thank you from the bottom of our hearts. Thank you for taking time to talk to us about the CVT and explaining. We truly appreciated your time. Amanda - you were so sweet! Thank you for being kind and attentive even before we signed the contract. Adam - you made everything streamlined and easy. Thanks for keeping us laughing. Overall, the BEST experience we could have asked for. The staff is kind, caring and understanding. I've dealt with other dealerships in Metro, will only work with this dealership going forward. Blessings upon blessings. Thank you all again, from the bottom of our hearts.

Shop is clean and service was reasonably quick. I left feeling cheated, though, bcuz I forgot to…read morebring my mailer that promised 20% off my EV service and got charged full price for everything. Service mgr denied ever hearing of a 20% discount deal. I get that I should have brought the coupon, but Cherokee Nissan made no effort to earn my trust. I'll find another dealership next time.

During a transmission repair I was lied to multiple times about the price, my car was "being worked…read moreon" for four weeks, and I was charged for a credit card fee that was never made public. I was told that I could pay with a debit card instead, but this was a mistake as the company forced me to wait for over 2 hours to get a credit card refund. I don't say this lightly: this is the worst customer experience I've had in my life. I try to give people the benefit of the doubt, but every interaction I've had with this place has been an absolute disaster. You can't trust a word that Mike or Gil says.

I want to start off by just saying I did not have a good experience with this particular AAMCO and…read morewouldn't recommend it. I brought my car in for issues I believed to be the transmission and asked if they could take a look at it and let me know if these assumptions were correct. Mike (the person who inspects the vehicles) was quick to diagnose my car and it's issues which he stated were my transmission and also that I would need a tune up. From here I agreed to let them replace the transmission for me and do the tune up. Fast forward a week later I was called by Mike being told that my car was ready for pick up. Upon arriving, they let me test drive it before doing all of the paper work. This is where it gets very frustrating. The test drive revealed that the same issue I had before I brought my car in for repair was STILL happening after they "repaired" it. This is after week of them having my car and after they have already charged me over $5000 for my car repairs. They then take it back for another week to "take a look" at it again. Upon receiving my car again they told me it was my cylinder #1!!! This makes me wonder if I even needed a new transmission. My confidence in their work is little and I honestly feel like they pulled a fast one on me since I'm a 22 year old college student who knows very little about cars. I don't suggest going here, they left me concerned on whether or not my car will be broken again within a couple months and made me definitely feel like I was lied to on what the issue really was with my car.