We purchased a used vehicle from Star Motors on Feb 15, 2026. Within 4 days, a "Brake System"…read morewarning appeared. We contacted the dealer immediately but were offered no inspection or help. We requested a Carfax and maintenance records at that time. The Carfax was provided about 1.5 months later, and no maintenance records were ever given. Soon after, multiple warning lights appeared (brakes, power steering, engine). On Mar 24, the car failed to accelerate safely. It had only been driven ~510 miles since purchase. Despite early reports, we were told nothing could be done due to a 30-day window. On Mar 27, inspection found a misfire code and we were told basic maintenance had not been done prior to sale. No resolution was offered. We are now paying for repairs. Strongly recommend an independent inspection before buying. Versión en español: Compramos un vehículo usado en Star Motors el 15 de febrero de 2026. A los 4 días apareció una alerta del sistema de frenos. Contactamos al concesionario de inmediato, pero no ofrecieron ayuda ni inspección. Solicitamos el Carfax y registros de mantenimiento en ese momento. El Carfax se entregó 1.5 meses después y nunca recibimos registros de mantenimiento. Luego aparecieron múltiples luces de advertencia (frenos, dirección, motor). El 24 de marzo el vehículo no aceleró correctamente. Solo había sido conducido ~510 millas. Aunque reportamos desde el inicio, dijeron que no podían hacer nada por la política de 30 días. El 27 de marzo se encontró un código de falla (misfire) y nos dijeron que no hubo mantenimiento básico antes de la venta. No hubo solución. Ahora asumimos los costos. Recomendamos inspección independiente antes de comprar.

Star - Major safety red flags ignored at Star Motors Alpharetta. PPI on a red Prius showed bad…read morebrake booster (mechanic called it a major safety concern) + 3 dry-rotted tires. Caesar said they'd fix both, but when I asked for it in writing, the manager refused the brake repair. They're selling a car with known brake safety issues. Walked away. Get your own PPI and Don't trust Caesar's verbal word

I've taken my 2004 Lexus SC 430 to John since it was brand new. It's now 22 years old and runs like…read morea top. John is trustworthy, extremely knowledgeable and reasonably priced. He checks my car out completely and if he finds a problem, we dicuss it before he actually does the work. My car runs like a top and has never let me down, thanks to John. He will usually repair whatever is wrong while you wait. His shop's is clean, spacious and welcoming. He and his employees are polite, respectful and friendly. I can't say enough about this shop. Try them yourself. I think you'll find the same.

It was my first time visit with my old, but still perfect, 2008 Lexus LS460L with 380 H.P V8 & 8…read morespeed transmission. It's a hot rod in disguise. Ozzie's suited me just fine and I'm very particular since I'm a particular car man. Very professional, respectful, mannerly, and knowledgeable. Comfortable waiting room too. The super clean bathroom is the icing on the cake. So I think I've found a lower cost replacement for the Lexus dealer I've used.

very kind service, going above and beyond for my situation. a little bit pushy about their warranty…read morebut overall seems worth it. additionally, they're eager to fix any issues that come up in the first 30 days of your purchase, free of charge! this was super helpful since i had a couple issues after i got my new camry. they're definitely committed to ensuring quality at this carmax location. totally recommend!

Writing this review solely for the care, kindness, and above and beyond customer service I received…read morefrom David. The moment I walked in to the Roswell location, David greeted me, took the time to start conversation, asked if he could be of any assistance while I looked at vehicles, and ultimately helping me in finalizing my vehicle purchase. I test drove two cars that day, David printed out and pulled up all the specs. As a young woman, he did not pressure me, but let me ask questions and take my time test driving and looking at the vehicles. I fell in love with one of the cars, but it was not four-wheel-drive and needed that. So back to the drawing board! Over the course of the following 2 1/2 weeks, David stayed in contact and helped me look for the specific vehicle in four-wheel-drive at Carmax locations across the country. I ended up finding a completely different vehicle at the Lithia Springs location and David helped me with the transfer of getting that vehicle and another that I was tentatively looking at moved over to the Roswell location so I could come in for a test drive and view the cars in person. His promptness and help was above and beyond! There was no feeling of pressuring me to just to get a car because I like it, but talking over logistics and particular needs made this an educational experience for me in a great way! I went in that day with my current vehicle, cleaned out ready to drop off to them to sell, and test drove both of these newly delivered cars. I fell in love with one that had everything I was looking for, and walked away less than two hours later with my old car being traded in and that money used as my down payment and my new vehicle being looked over and ready to hit the road! David made sure to follow up with me over the following weeks to see how I was liking the car, and if I had any questions or concerns. So in writing this review, thank you David for not being a salesman who wanted to take advantage of a young woman car shopping, but in making the experience exciting, educational, and left me feeling good about my purchase and investment in my new car!

Great experience purchasing our daughter's first car . The…read moresalesman Ben Pochon was amazing to work with and we will definitely return to work with him on future purchases.

Amazing deals amazing dealership one of the cleanest place I been in an while, open everyday tooread more

Tim was very nice and through in showing us a jeep. Would recommend to my friends and come back for…read morehim specifically.

Just picked our "new" 2020 Mercedes E350. We were more than pleased with our car, but especially…read moretheir service to us. Both Juan and Brent went above and beyond to make sure that we were completely satisfied with our purchase. They took their time to make sure we understood each aspect of the process. We left there with complete confidence that if we have a future issue, whatever that may be, that they want us to contact them any time as needed. We highly recommend them if you are looking to purchase a slightly used car!

Mr. Kenny, at the Roswell location has been so helpful with our purchase. We will be back to…read moreutilize their services in the future, as they made our experience with a big purchase seamless.

I had a fantastic experience when purchasing my vehicle. Kenny was very helpful and personable.read more

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!