Definitely DO NOT recommend. I hired him because he said he had capacity and it would be ~2 weeks…read more It took them over 2 months to finish with numerous issues and added costs. Rudy sold his services as a General Contractor but didn't do anything to actually manage the project other than organize some subcontractors. I had to PM most of it myself. He passed on his subcontractors' pricing without ever questioning it. He brought down his quotes several thousand dollars after I called different things into question. He did nothing to educate me on things that needed to be done such as sealing the marble tiles on the shower floor. I spent $25k on a bathroom renovation and the shower floor looks like crap after just a few weeks. Spare yourself and hire a different contractor! Who knows what it'll cost me now to fix it, but it won't be with Rudy.

Communication is their downfall - from the time I ordered and was told to expect it to the actual…read moretime of delivery (delivered way later than they first said they would); to them confusing me with another customer; and to having sent a different brand of materials on the day the products were installed. In any business, I expect complete transparency and they have fallen short on that. If my husband didn't pay attention to details, we wouldn't have known they had given us materials different from what we had actually ordered. If we didn't call them out on it, they probably would've never told us about it either. Another thing is, when they sent us a quote, it included removal of the carpets. When I told them that we had already removed the carpets and staples, they still did not adjust the price. They came back and just said that the original quote was already "discounted". They never mentioned which one was discounted from the previous quote. We asked them about it and nothing specific was being said about which item was actually "discounted". Again, a flaw in the communication chain. On the day of installation, even though the installers did a good job, it would've helped a lot of one of them can actually speak and understand English. They had the radio blaring. I had asked them to turn it down but I don't think they even understood what I'm saying. My husband works from home and is having conference calls all day and I'm homeschooling my kids while I'm working on my desk. And these guys doesn't seem to mind talking loudly to each other and crank up their radio. To the owner, please look into this as not all the residents you service are Spanish-speaking. I didn't want to ruffle feathers and didn't want them to take it out on me and do a poor job if I call them out, so I sent my kids outside. It's a hassle, to say the least. As much as I hate giving this kind of review and rating, I'm also obligated to speak out the truth as it is. And I hope positive changes will come out of this review.

I stopped in to purchase countertops, and after seeing the quality of their work and the range of…read moreservices they offer, I decided to trust them with a full guest bathroom remodel. Best decision ever. Christy is amazing to work with and her team was professional, attentive, and delivered exactly what I envisioned. My guest bathroom looks absolutely incredible. Highly recommend!

I had the pleasure of working with this company. It was merely for some replacement parts for my…read moreoutdoor refrigerator. However, their attentiveness, and follow-up were amazing. If they have that kind of customer service for a $70.00 parts order, I can only imagine how great they would be with marble & granite. Thanks to everyone who helped, and you have my word, if ever anyone is looking for marble and granite, C.&M. will surely be recommended by me.

Great service, very responsive, awesome work and fast! I would definitely give Oscar my business…read morefor any future flooring needs.

Hats off to AAA Carpet Repair and installation team for going an amazing job installing new carpet…read moreon our stairs. Oscar and his team are very knowledgeable about the product and the overall work required for the carpet replacement. I would definitely reach out to AAA carpet for my carpet needs. Thank you to Oscar and his team!

Did not complete flooring job as agreed. Refused to come back to complete unless I paid extra…read morebecause drive was "too far". I agreed to the extra and left it in cash on the table. He made the drive, stole the money and did not complete the job.

Sent in a request thru Yelp for a quote last week. Still waiting on a response.read more

With the long rebuilding process most of us are still enduring from Hurricane Harvey, My Flooring…read moreAmerica, made our carpet buying and the installation process one of the most pleasant. When I first visited the Webster store a few months ago, Jennifer H was the salesperson who spent over an hour with me going over carpet options for our bedrooms. I could not make a decision at that time and decided to do more research and cost comparison. I returned a few weeks later and spoke to another salesperson who was just as patient and knowledgeable and helped me with answering my questions and offered to have Jennifer contact me because she was out that day. True to their promise, Jennifer contacted me and offered to bring samples of the carpet I was considering for an in home consultation. Jennifer is the best!! She is so patient and sweet. She spent so much time helping me make sure I picked the perfect color scroll carpet for our master bedroom. I would highly recommend My Flooring America to everyone. I price compared with several companies and found their prices to be the best and their salespeople are awesome! I never felt pressured to buy the most costly carpet- in fact, I was recommended a less costly option for our young daughter's bedrooms that was just as nice. They seem to genuinely make their customers best interest a priority and I truly appreciated this-ESPECIALLY during this long, stressful rebuilding process. Our carpet has been installed and looks and feels awesome!! Thanks Jennifer and My Flooring America, for helping our home feel like home again!!

They were responsive to my need quickly and have so many options to show you! They can show you…read moreexpensive options and the least expensive ones, too.

Being a picky customer, I usually don't leave many reviews but Katy Affordable Flooring exceeded…read moremy expectations! Juliana and Vicente arrived at my house with carpet samples to choose from and offered a fair price and installation within a week. Their price beat HD with rip up, haul away, carpet, padding,and furniture moving included. The crew was on time, installed my carpet quickly, cleaned up and handled my very heavy furniture with care. Five star service!

Work was well done. Good value for money and good quality work. The team was very responsive and…read moreprovided details on what was done.