My mother and I went to zb of A today to have our CD renewed. Lena Issa was the young lady that…read morehelped us.she greeted us with a smile and was very kind she took care of all of our needs . Lena is very professional and really knows her stuff its people like her that keep us coming back. She is an asset to B of A so don't ever let her go. Thanks again Lena and we will see you next time. Sandra and Dennis Myers!

What's the point in having a Business Clients line if every time I go here I wait well over 20…read moreminutes waiting for someone to come to the window. Then when someone is finally at the window, they say they have to help the regular line first! Just flabbergasting.

I Love this credit union. We live in ohio, both Mom and I have one .We have been member for over…read more50 yrs. CREDIT CARDS THANK YOU CCCU S .WELSH K.BUNGARD

Nearly every other month my password for the online portal resets. I have called customer service…read moreCOUNTLESS times - they are nice but always have another excuse or just pass me off to the next team member: "we accidentally have two usernames we generated for you", "clear your cache", "the last password must not have saved". I am never able to reset it myself.. I get error messages. How do you want me to pay my statements on time if I can't access them? And automatic payments do not save? There customer team asks me "For security, we need you to verify what your password is.." "Happily. Which one? You have three logins on your website." I ask this question and I am told "Uhhh for your account ma'am." This is not helpful. If it wouldn't ding my line of credit.. I would've closed this account long ago! I only have one transaction a month I use this for.. and it's a pain to pay it every time. I am in my late 20's, am competent with technology, and do not encounter this issue with any other financial institution. Dear Adolfi/Christian Community - I do expect you to reach out to follow up on next steps with me. This is unacceptable. The fact that this is a Christian based organization, makes it all the more embarrassing.

was leaving the establishment and my mom asked for a treat that the staff was giving out. She…read moredeclined and stated that it was only for waiting customers. I understand that it's for waiting customers but having the entire bowl full with small snacks and declining to give one was really rude.

Yesterday Sept 2 2025, I went to this bank on S Vincent Ave West Covina in desperate need of help…read moresince my account was overdrawn due to an error on one of my auto credit card payments. This lady Grace on financial services told me the only thing I could do is call my creditor. Which I did eventually. But I needed help right away and unfortunately I thought she would help me and she did not offer me anything after listening to me crying because I had never gone thru this and bills were going to pile up . I walked out of there with no solution . An hour later I called Chase customer service and this very nice agent on the phone told me I could still put a stop payment which I'm so glad and relieved I did. I wish Grace had offered me this option and helped me. She did not do anything for me .

They provide great service are good people. I have used them a few years since I started a business.read more

John and his team are second to none..... my family and I have been coming to Harvey J Tax services…read morefor over 10 years... from yearly taxes, to IRS issues, to business tax set up and help. John and his team are just amazing..... listen they are busy... you may need to book in advance or wait... I cannot stress enough that the wait is well worth it... My cousin filed an extension just so he could make an appointment with John and it was worth it 100% You will never find a more honest, and friendly place to deal with taxes.... I literally look forward to going over taxes because of how great they are.

This Bank of America is near Monrovia Library park, directly across from Citibank. There's a…read moreprivate parking lot by its side, so parking is convenient. They don't have many staff working at the lobby, and there was only one teller. While in line to get serviced, I thought "how bad could their service be" while looking at the low-rated Yelp reviews... I went to pick up foreign currency that was ordered through a legitimate mean, but not through the app. The teller couldn't find my name, told me they don't accept foreign currency orders through the way it was ordered for me, told me they'd look at the vault to see (but the teller was also busy and didn't have a chance to do so), asked me to take a seat. I had to wait in line again. Long story short, the branch manager stepped in and settled it. They handled it well at the end and it didn't need to be escalated further, but it was inconvenient going through what should have been an otherwise smooth experience. Also, many of the private rooms were for Bank of America Business Advantage, and there's one section for Merrill. The folks helping are very loud, so I can hear all the conversations that I think should be private (because they disclose numbers). I'm not sure I'd feel comfortable going to this branch to get advised. Overall, I didn't have the smoothest experience here. On the bright side, they have 2 ATM's outside that should be a convenient use!

Change the person supposedly greeting clients in to someone more warm and helpful, instead of…read moredismissive sorry I can't do anything for you mentality. Damn I invest money into your company and this is what I get. So frustrating and depressing! To think this bank is my primary bank. I just opened an account for my children and they were very excited to make a deposit their chores cash with coins already rolled into paper. Unfortunately I forgot the PIN numbers I assigned and I just had an eye surgery soy sister drove me and I don't have my id. I understand that physical id is needed but he could have told me in a vice why and not dismissive to my children. I work at retail and we need id mostly for customers but he could have been more helpful and nicer about it. Even explain why physical id is needed coz i mentioned I have a copy of it on my phone. I really dont want to come back but my daughters begged to get their money I. And their cards available to use. Please put someone in there that clients would feel they made a right choice choosing Bank of America to invest and keep their hard earned money. I have more to say but stress start to gain in on me and making my pain from my eye more painful.

I began working with Steve Barnett of The Valley Business Broker in early 2023, and from day one he…read moredemonstrated a deep understanding of both the automotive industry and the financial side of selling a business. Steve carefully reviewed my books, prepared a clear valuation, and guided me through the listing and marketing process. Due to personal circumstances, my business was listed more than once, and each time Steve stayed patient, professional, and fully engaged. His expertise, persistence, and strong communication skills helped carry the transaction through to a successful full-price closing. Steve stayed in constant contact and handled every step with professionalism. I couldn't have asked for a better business broker -- and he's a great guy to work with as well

I recently contacted Steve regarding a business for sale that he was representing, which I was…read moreinterested in. Steve was extremely knowledgeable about this business, its industry, and the current market conditions. Steve provided me with practical and insightful advice specific to my unique situation and interests. I came away from our conversation with new information and perspective that gave me clarity and confidence in my next steps. Steve is someone I would love to do business with someday!

I have yet to stand in the line for a teller. I usually use a drive trough at another location but…read moreI usually come here for the personal bankers. I tend to go back to 1st banker that I signed on with & I have never had any issue. Robert is always in a good mood, greets me at the door with a smile & makes the most mundane activity enjoyable. I am back & forth with WA- CA & I like to take care of the majority of my banking with him in CA since I have always had a great experience. When I do use the teller, they are always friendly. No matter what, I am always greeted at the door. This location does have a few ATM's right outside, which is well lit & perfect for 24/ hour needs. They are convenient for money exchange. I just call ahead a few days for when I am traveling out of town to request the money I need for a different currency. If I ever lose my card, which is often, I can get a new one in just a few minutes. I always have a good experience & because of that I will always come back.

I'm not a customer at this Wells Fargo nor will I ever be, but I have been skimmed twice here at…read morethe same location within a 1 year period. Skimmed by the same person no doubt. And it's concerning to me that this particular bank doesn't seem to know or care about the illegal activity. Lots of cameras but nobody can find this person huh? I live hundreds of miles away from this bank yet the same thief is able to take my money out at your ATM. Pretty interesting if you really think about it. Maybe there's others who have been stolen from here, at this bank. Would not surprise me. Don't let that one star fool you it's more like -10 stars. If you see something, say something don't just sweep it under the rug.