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    Recommended Reviews - H&M

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    Ray M.

    Came in to purchase a gift card. Store was very clean, organized, and fully stocked. Employees were extremely helpful and professional. I was in and out within three minutes as there was no line. A rare occurrence for ANY store at the Citadel Outlets.

    T-shirts under sale price was not the price I was charged at check out.
    Ren M.

    To any customer, this sign clearly states the T-shirts below are for that price. When I left the building, something urged me to check my receipt. Surely enough, the clerk charged me $19.85. I went back, took this picture and showed another clerk as the one who checked out my stuff earlier was with another customer. She had the "manager" come to talk to me and I explained to her I was charged different from this sales sign. She told me, those shirts didn't apply to that sales. I told her, all those shirts are under that sign so under the weights and measures law, they would need to sell it to me for that price. She refused then asked me to wait because it turns out that person was not really the manager. I was not happy with this experience. This place is fraudulent. Never going back here again. This is misleading and they did nothing to help the situation. They just simply said, "sorry but we didn't make the sign". Unprofessional and horrible customer service and very unwilling to help. Never going back to this place. I do notice from comments here that I'm not the only one that this happened to. I've made a report to the Los Angeles County Weights and Measures as this place continues to practice fraud.

    Alan M.

    They have a variety of clothes styles. I try to go once a month now cause I love their slim dressing shirts with cool patterns! When i went however, I was not charged the socks deal they had correctly. It states buy 2 pairs get one free...I assumed the female cashier charged everything correctly but she wasn't attentive and charged me 3 pairs. Other than that, i enjoy shopping here. ^_^

    Advertised price and sweater, nothing else around

    I regularly shop here, however today Jan 1,2021, was the day that made me want to never return here. I found this at an incredible price. When I walked up to the cashier, the cashier told me price was $60, and I showed her the pic and she called another associate. After her confusion, I asked for the manager, and a woman with 5 different t colors of hair came down with soo much anger. Without letting me speak, she laughed and said no, if you want it, you have to pay full price. I walked her to the sign and aggressively said, look around, and went two racks down and said, this is $19.99 not this. And I asked, can you honor this, and she said Ofcourse not. And walked away without saying anything. Very rude, very unprofessional, and unacceptable. This woman should not be manager, sales associate or anything that has to do with sales of customer care. Her name is kat. H&M, wish you would hire people that are people friendly and at least look like your brand not a mess.

    Men's section

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    12 years ago

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    10 years ago

    Terrible h&m it's like they only put out the size small clothing, it's the MEN's section not the little boys section.

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    Page 3 of 3

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    Levi’s Outlet Store - Did the full trucker [pink] button swap and added a patch to the traveling denim

    Levi’s Outlet Store

    3.5(101 reviews)
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    While it says "Outlet Store", don't expect outlet prices. With mostly "buy one, get a 2nd for 1/2…read moreprice," you're only getting 25% off. Sometimes Macy's or JCP will have better prices during a big sale. What you will find is a great selection of sizes. We saw some sizes you never see in regular retail stores. The did have a couple of major clearence racks that were dirt cheap. You just have to be a not-normal size because all the medium and large items were pretty picked through. What stood out, though, was the custom service. We had at least 4 people ask if we needed anything, and we did have a couple of questions, so that was great. They did ask us if anyone helped us when we made a purchase (from the 80% off rack) so I assume there is some kind of commision paid. We were there right when the opened, which was great because nobody was in line. When we came back later, deciding we wanted to buy something else, we found the line was long. And even though 5-6 people were ringing up customers, it was still slow. Partly because they try to get everyone to sign up for the membership program to earn points. We opted out of that both times we "maybe" visit once a year.

    Very large Levi's store! It's two stories! Well organized. Women's on the first floor and Men's…read more/ kids on the second floor. There is an entire wall of jeans (styles and sizes) on the second floor). I came in to do an online return. Very helpful and knowledgeable staff. It was a breeze. I enjoyed browsing around the store. There were several sales people around to offer assistance. Definitely one of the largest Levi's Stores I have seen!

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    Levi’s Outlet Store

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    Hugo Boss

    Hugo Boss

    1.9(45 reviews)
    0.2 mi
    $$$$

    Long story short, tried to return a jacket that was damaged. I knew I was in trouble be when I…read morewalked in the store and mentioned "exchange" the sales person scurried away stating only a manager could help with an exchange. The assistant manager said "no" because the item was not damaged when it sold. Huh?! Spoke with the manager David, or tried to, who presented himself as the most smug and arrogant service person I've met in a long time. I quickly decided that David or Boss weren't worth my money or my vibe. Filed a successful claim with my back for the credit card purchase so all is good. Will never step foot in that store again. Off and on have been a Hugo Boss fan and customer for years and was happy to reacquaint myself with store at the outlet. Regardless of the reasonable prices, no amount of shoddy service will get my money again. Was such a negative experience, I tossed the other items I purchased myself in the donation bin. Their service is a stain on that location and a stain on the brand.

    I visited the store today (09/13) with my wife. Unfortunately, we had a very disappointing…read moreexperience. The staff member at the fitting rooms was unprofessional and refused to allow my wife to wait in the corridor just outside the room, insisting she stand completely outside. When we asked for the manager (Dave), he was equally rude. He claimed it was store policy but refused to show us the policy or explain it further. Instead, he walked away. BOSS has always been one of my favorite stores, but this experience left us frustrated. We decided not to make any purchases and left the store.

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    H&M - menscloth - Updated June 2026

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