Went to the Montebello mall the other day.Not only did they have my size in one shoe.But they also had my shoe size in another design.The associates there were very nice and helpful.The store was clean as well.I think I will come to this store more often! read more

Came here to pick up an online order. I was greeted by Angel and another friendly guy (didn't catch his name) brought my order out for me. I ordered 2 sizes because my feet are between sizes and wanted to try them on before leaving with the right size. Angel laced my shoes up for me super nicely and gave me time and space so I could try them on. Angel was very friendly and engaging. He let me know of some other deals that I could take advantage of and he got everything processed very quickly for me. Excellent very personal and great service. I will definitely be back to get shoes for my husband. Thanks so much Angel! read more

Angel and Ivan excellent customer service great selection they had all shoes in sizes which was excellent different variety. I liked it thank you. Vans in Montebello. Keep up the good work. read more

Came here to Vans Montebello yesterday 10/25/25 and I had a great experience! And it's thanks to an amazing worker named Angel! Angel immediately greeted my friend and I when we walked him and gave me the best deals that they have. Helped me pick out great shirts that were on sale. Outstanding customer service. Angel definitely deserves a raise! Thank you so much Angel for all of your help! read more

This Vans can get really busy especially in the shoe section. When they aren't swamped, nice employees like Andrew offer old-school service by lacing the shoes you're trying out. I came here because my local shop was out of stock of some "Magic Oracle Old Skool" black low tops with white roses. Bada bing bada boom. Montebello had 'em. Paid up front with a very sweet and patient employee, Lexi. Though it is a small store, it's neat and tidy. Catch ya' on the flip side, Vans! read more

Vans - Yup, this is my kind of sun blocker so I bought it - Shoe Stores Near Me - Montebello, California

I came today on 10/27/2022 and the when I walk in the lady was really nice and ask if I needed help. She even suggested the right size and gave me a honest answer. I highly suggest this place for friends and family. read more

It's literally 11:05 as I'm typing this there are four employees just ignoring the fact that there is a customer waiting outside. A gentlemen with long hair opened door and I asked him what time do you open he said 11:00. I said it's 11:02 and he said well we're running late! A fifth person came out I asked him WTF when are they opening he said oh they just need a couple more minutes. I lost it I was like five F$&@ employees and the manager can't open the store! He explained she needed minutes more I said No she can finish chit chatting after she opens! Third young management has no respect for other people's time! Open on time especially with 5 employees working! read more

I went in to buy my son shoes on a week day at late afternoon, 2 young men were standing at the desk chatting, no big deal, we needed help getting shoes, so I went to the desk and asked for help, Romique went to get shoes handed them and went back to chat. I still needed help, I went back to the desk and asked for help again.... this happened 3 times!!!! Romique if you don't want to work, quit!! your service was horrible!! While checking out, he was talking about his other job... so instead of wasting Van's money, quit and go to your other job! read more

This is my favorite vans to shop at! I came in one day to look for my favorite pair of vans that I have not seen on the shelves for a while, and what do you know there they were! In my size! so I got them of course and all the associates were telling me that I picked a nice pair and that they just in a few that they have been out for a while and made me feel extra special lol. Then I was about to pay, I got offered a bag for 2.95 or so to help kids with autism and of course I bought. I liked how they weren't pushy about the donation. read more

Vans - The vans of my life!! - Shoe Stores Near Me - Montebello, California

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Came here to purchase some shoes yesterday shoe was pretty busy I had a good experience until one of the employees who was attending us said something to me which I didn't hear what and ask to repeat what he said he replied with a rude voice "pay attention bro " I didn't liked his tone of voice I attached a pic of him read more

Vans - Shoe Stores Near Me - Montebello, California

This location is pretty decent. Nice friendly helpful staff. My only complaint would have to be that it can get extremely crowded. You have to wait a while just to get shoes & with hardly any room to try the shoes on. Go as early as possible during a weekend. read more

Horrible customer service. Tried to get shoes for my daughter but we couldn't find anyone to ask for help, when we finally did the male employee was having a conversation with a female employee and couldn't be bothered. If you don't want to do your job then quit. read more

This is my Favorite Vans store the employees are really sweet and helpful especially Alexis and Jessica. They always have my shoe size in stock! read more

I was looking to get a pair of shoes. It wasnt that busy for being black Friday. No one greeted me any any point of being at the store or even acknowledged me. Terrible customer service. I walked around for about 10 to 15 minutes and still couldn't seem to find anyone that could tell me the "deals" for the day, if any. I'm disappointed because all I wanted was shoes and I didnt even get to buy any. Will be taking my service elsewhere. read more

Terrible customer service yesterday, just all over the place, first they will help you then ignore you to help someone else.

Went in and dealt with an awesomeeeeee employee... Bobbie. The greatest. Really helpfiul and friendly :) Would DEFINITELY go back and refer all my friends!! :) read more

This store is a mess. The employees were not helping anyone out and all they were doing was just laughing around. I would not return over here again. Every time I came to this store, they were very rude and seemed like they hate their job read more