Visited Citadel Lululemon and had a wonderful time there…read more Not sure why reviews are so low stars. I expected outlet prices and outlet prices they were. Store staff even went out of their way to answer all my millions of questions and found a size or two for me. You usually would not expect this kind of service at an outlet. I was truly impressed. Selection was huge: colors, sizes, etc Will come again!

I visited Lululemon outlet store and had a wonderful experience. I used a gift card to purchase a…read morepair of workout pants for $59 -- a great deal -- and was fortunate to find my size. Please know that there are no returns so please buy knowing that. I want to give special recognition to Katelin, who helped me and checked me out. She was incredibly helpful and had an infectious positive attitude. She even noticed I was a Lakers fan don't know how struck up a great conversation -- that kind of natural small talk is a true gift. While I was waiting in line, she proactively recommended a buy-one-get-one promotion on a workout bra to another customer -- going above and beyond without being asked. That kind of genuine, attentive customer service is rare these days. Katelin, you will go far in life. Keep that positivity!

Awful service by the lady with short hair and Tom Ford glasses (she never introduced herself) the…read moregirl that greeted us was super nice. The whole you can refill your bottle is a sales gimmick, two locations have the same perfume refill machine "broken" this forces you to buy a new bottle. If you want more sales than don't offer the refill your bottle option

I've always walked past Louis Vuitton when checking out Rodeo Drive on day trips or extended…read morevacations to the area. It's one of the largest locations in the area and this time they had some decor/displays themed to the recent reissue of the Murakami collection from the early 00s. You can either make an appointment if you have a designated associate at the store or do a walk-in. The latter you'll need to get into a line and check in with an associate before entering. They then assign you someone to work with during your shopping period. The gentleman I was assigned to showed me all of the stock they had remaining for the Murakami collection, which was mostly accessories and a limited amount of apparel. I did try the swimwear on and liked the one piece more than the two piece swim. I had to pass though, due to them not having my size available in store. The associate kindly suggested I try ordering it online as I could try it and return all online orders. (In store sales are final or can be exchanged only.) In terms of parking, I like picking one of the public lots like the one by Crate and Barrel and walking.

I had an extraordinary experience with Philip at this location. I usually do all my shopping…read moreonline, but while walking on Rodeo, the store's layout immediately caught my eye. From the moment I walked in, Philip greeted me with genuine warmth, grace, and professionalism. He was extremely knowledgeable about the products and took the time to help me find something I truly loved. I purchased a men's bag that I fell in love with. The color was one of a kind! Worth every penny! The entire experience felt effortless, welcoming, and first-class. Great vibes, beautiful store, and exceptional service. Thank you, Philip!

Came here for a men's card wallet and it was a great experience. Ahsia helped me pick out a great…read morewallet and the store was very clean and very big. I was in and out with the item I wanted. Overall a great experience and great customer service!

Wonderful experience today while shopping. The customer service was phenomenal and the employees…read morewere so attentive.

It pains me to write this as I love this brand. Come to the rodeo drive store if you'd like to be…read moreclosely followed around the store by someone. Felt very uncomfortable and stalked.

Great Store but even better employees, Nat And Q was the best help ever! Patient and friendlyread more

The service is excellent, and there's a fantastic selection of clothing, especially with those fun…read morepreppy and '90s styles. The place is clean and well-organized, making for a pleasant shopping experience.

I had a great experience thanks to Russell. He was very friendly, patient, and knowledgeable. He…read moretook the time to listen to my preferences and made thoughtful suggestions. He never made me feel rushed and helped me find exactly what I was looking for. His friendly and professional attitude made the entire experience enjoyable and stress free. What really stood out was how patient and positive they were, making sure I felt confident and happy with my choices. It's rare to get such outstanding customer service. I would definitely recommend shopping here and hope to be helped by Russell again.

To be honest, the sellers. They are good employees and work hard but consider to add a bit of smile…read moreon face. That will look even cooler and snazzzier.

I stopped by this location as we don't have too many retails Timberland stand alone stores in SoCal…read moreanymore and was pleasantly surprised by the selection, merchandising of inventory and deals when I visited. They were doing a buy one get one 50% off deal when I was there and it was applicable to a majority of the items in the store (except for their classics of course). I was able to get some boots and sneakers for a good deal. Michael was helpful and super friendly, really appreciate quality service from a store and would definitely come back here again for any of my Timberland needs! These are located at the Outlets at Orange so parking is available in this area although it will tend to get crowded so definitely allow time to go early or on weekdays to beat the crowds.

Fantastic experience at the Timberland store in Orange…read more I came in looking to purchase a pair of Timberlands, and right away the reps working at this location were all very helpful and welcoming. Zaira and Michael both provided excellent customer service. They were quick with their service, responsive, and genuinely helpful throughout my visit. The reps made the process smooth and easy without feeling rushed. The store itself was very clean and well organized, with a great selection of shoes to choose from. Overall, a fantastic shopping experience thanks to Zaira, Michael, and the team. Highly recommend this location!

Now if I have a boyfriend, he would definitely be decked out in Tom Ford. But since I don't have a…read moreboyfriend, my best friend's birthday is tomorrow so I thought I would deck him out and some Tom Ford. He turns 28 and we're going out tonight for dinner. My treat and I wanted to do something special for him. Service is phenomenal. They attempted to be VIP status. I received a nice warm cup of coffee. A nice personal shopper has a great selection of clothes for men not too crazy about the women stuff, but for the men, I'm all in. You would think the value would be a lot of money but tongue for it is pretty manageable when it hits the Wallet. So if you're in the area stop in at Tom Ford we receive VIP service and you would love the merchandise that they have especially for men..

I was trying to place an order on their site for cosmetics but within minutes of receiving my email…read moreconfirmation, I receive another stating that my order was cancelled. Realizing there is a store not too far, I call to make sure what I wanted was in stock (it was, and set on hold). Upon walking in, I realize I have been here years ago, and a wonderful employee named Katya had helped me that day. I wasn't surprised to see that she no longer was here, but there were three males at the center counter offering assistance. When I told them what I was in for, one went to get the person I spoke to over the phone. I didn't want to purchase anything else so I was rung up out of sight and the item was bagged and brought out. Since I was supposed to receive samples with my now cancelled online order, I inquired about getting one of them here and another associate presented it to me. This was a much more generous size than what I was supposed to get originally, but I'm not complaining. Service by Ashley was on the cooler side but not rude; I'm just pleased since I got what I wanted. A bag caught me eye while I was on the way out, which was life telling me to leave before I found something else to admire...