I'm new here brought a crisis with me. Been there 3 times so far. Can't think of how to describe…read morethem, except very professional. That involves many factors, tangible and intangible. 5 star throughout. Dr. Tran, as well as the entire staff really care about the patients. That doesn't mean just polite because you have to, but really care that their patients are treated right. Couldn't say the above without implying excellent care. Implication made.

He's very professional he doesn't rush you and answers all your questions. The front office will s…read morealso very professional.

The staff here is very professional. The dentist is very knowledgeable and good. I Definitely…read morerecommend this location for you. I keep coming back.

i've been with this office six years they canceled my cleaning appointment because they said they…read moredidn't have pre-authorization even though I had proof that the procedures were covered the office manager refused to send out a pre-authorization because she used my words against me, when I said that I planned on changing to a different office. These people had a "working" lunch and locked their patients out of the office in 102° heat while the dentist was on vacation. I was also told that they expected payment upfront for the cleaning because they didn't have pre-authorization they did not offer me a payment plan. I would never go to this office if I were you.

Front office staff is extremely welcoming & made me feel like I was their only client. Also Sonja…read morewas very knowledgeable regarding my insurance. She got an appointment for me within 2 days! The office is soooo relaxing, comfy chairs & high-class. It's the best dental office I've encyin my 68 years on the planet! Dr. White & Isabella were so efficient. Their equipment is cutting edge (no pain with 360 degree xrsys and they used incredibly non invasive tools to take individual X-rays! I was never even in the slightest discomfort. I could have been getting a massage. Lastly, I received a very comprehensive estimate of all work, broken down by each appointment! Amazing practice. Run to their office post-haste!!! You will be so thrilled w your decision!!!!

Our entire family (my husband, our children, and I) were patients at Rockside Dental for several…read moreyears. We ultimately switched practices after my daughter had a dental emergency during a week the office was closed for a staff retreat, leaving us scrambling to find another dentist. In hindsight, that ended up being a blessing. One of my biggest concerns was my oldest daughter's underbite. At multiple appointments, I brought it up and was repeatedly told to wait and see. After switching dentists, she was immediately referred to an orthodontist, where we learned she has complex jaw issues that should have been evaluated much sooner. As a parent, it was frustrating to realize that concerns I'd been raising for years weren't taken more seriously. My younger daughter was never told she had any significant dental concerns while at Rockside. At her first visit with our new dentist, several cavities and other dental work were identified. It's certainly possible some of that developed between visits, but given our overall experience, it left me questioning whether things had been missed. I also had a chipped tooth repaired at Rockside in 2023. When the dentist asked if it felt right after the repair, I told him three separate times that it didn't. Each time, I was reassured that it only felt strange because I wasn't used to it. Within a year, the filling came off while I was simply moving my tongue against it. For comparison, I had another chipped tooth repaired nearly 20 years ago that has never given me a single problem. After all of these experiences, we've lost confidence in the care we received and have found a dentist who has been much more thorough and proactive. I wish we had made the switch sooner.

We enjoyed working with Dr. Leo and his staff. The…read moreconsultation was great and was able to see pictures and everything was explained and how long it would possibly take for my daughter to have braces. From start to finish of getting my daughter braces to getting them off- everything was explained and price including what our insurance covers. We live way on the other side of town from Dr Leo office but because of the price, scheduling and friendly staff we were ok making that long drive to the office. We would definitely recommend Just Smile Ortho to others and Ive also have told family/friends about them.

My teeth look amazing! I'm very happy with the results! Everyone was so kind and helpful. Thank you…read moreJust Smile!!

I want to give them 5/5 because they are professional, clean, kind. I also wanted to give them a…read more2/5 because 1) even though all of the assistants were kind, their job as the suction and water application is very important and can actually make or break an experience and I didn't enjoy being gagged, poked unnecessarily, and having to swallow the dirty dental water with chemical/tooth fragments in it and 2) my care plan changed mid second appointment under nitrus so they had to oxygenate me for my signature and then give me nitrus again to complete the work and the additional tooth. 3) I was never actually shown my xrays while they discussed the care plan and I think some attention to detail might have avoided the reason I am ultimately unhappy. My first visit I was told we would be working on 4 teeth and watching one, and we would be separating those into two visits. They did the bottom teeth on the first visit, where I expressed concern about my top retainer not fitting me when they do the work at the next visit. They told me not to worry and that it would be fine, just to bring the retainer so we could make sure it fit correctly. They also said they can do retainers and said they could straighten my bottom teeth for me (I have a permanent retainer there but they are only slightly crooked and I wasn't asking about that). I was in the chair probably 3.5 hours for both visits. When I showed up for the second visit - I reminded him about my retainer and that I brought it in, he said okay, no worries we will try that at the end to make sure it fits correctly and that they could make it fit if it didn't. They got me started on nitrus and were tinkering in there for a while and then he said alright so we actually need to do this other tooth that we were only watching but you can come back for that and now we're gonna be watching this other (random) tooth too. Unfortunately, this made me a bit skeptical because I don't understand with the x-rays and the full inspection that took HOURS the first time, why we wouldn't be aware of this. This conversation all took place while I was already on nitrus and they'd been working in my mouth a while. They said we have to bring you off the nitrus to get your signature to do the other tooth if that's what you want to do. I said fine, I wasn't really wanting to come back so soon, do it. I wasn't wanting to do a third appointment after they said I'd be doing two and not have to come back a while. The cost of that would obviously go up to pay for a repeat of the nitrus and whatever else. They had me sign the paper and put me back on nitrus. Then when it was finished he asked how my teeth felt, I said good I think (they had to give me more of the numbing agent because I was feeling again and so I couldn't feel much of anything until the very next day around noon, almost a whole day later) but that I just wanted to make sure my retainer fit because it cost me a lot to get them this way. He said ok grab it and we'll try it on but followed up with there's no guarantee it's going to fit. WHAAT... no. That was literally the opposite of what had been said. I was told to bring it, so that we could ensure it fit. So yeah, I wanted to love this office and ive been telling everyone to go and that they're awesome but upon writing the review I think the niceness and cleanliness gave them more credit than maybe they deserved. That said, I'd have been more upset if they'd made me come back later but I also think they are inconsistent with what my needs are and left me feeling like it was a used car salesmen type business. Everything with my teeth feels healthy and good. But my retainer doesn't fit how it should and I didn't like the change of tone from it will fit to it might not and that's just the way it is, but we can make you another one and fix your teeth again.. $$ and also adding more teeth in to work on that weren't mentioned at the original care plan. Including a new tooth to "watch" when the one they said they were watching was one they wanted to fix after all. This was not a terrible experience, just could have been better. For improvement, I recommend more training for the assistants, and more consistency in the care plan for the doctor I saw. This office was beautifully maintained, clean and comfortable.

I have a horrid anxiety issue with dentists. I'm a Clinical Therapist by trade and I can't even…read moredeep breathe or meditate my way through the level of anxiety I get going to the dentist. That being said, I just had my initial appointment with Dr Abraham and I couldn't have felt more at ease. He offered several different ways to get my teeth taken care of while managing my wild anxiety. He was very patient, gentle and kind. The insurance person there was amazing, made you feel like you've known her your whole life and all the office staff were very kind and welcoming. I'm surprised to say that I'm looking forward to working with them all and I'm so grateful I found Dr Abraham and this practice.

I've had many appointments over many years here and the experiences from Dr Osman, Irena and…read moreSolange have been stellar. Five or six crowns have been done first rate, and I'm lucky to have them for my continued work.

If you like poor communication, billing confusion, and having to fight for your own treatment plan,…read morethis may be the place for you. I had to fight for agreed treatment, dealt with poor communication, and was later faced with charges I was not expecting despite doing my part upfront. Instead of solutions, it felt like responsibility for internal issues was pushed onto the patient. Get everything in writing before they touch a tooth.

We are both here for our teeth cleaning. every 3 months. I…read morethink today is also the annual x-ray day. We both have the annual package that includes every thing and 20 pct on what isn't covered On time and glad to be here.

The most stress-free dental experience I've had in years, thanks to a wonderfully talented doctor,…read morecaring staff, and beautiful setting. Having had extensive procedures in several other parts of the country (including several crowns and an implant that were well done by my previous provider, in San Diego), I was unsure I'd find an office in Tucson that could match the level of expertise I've had elsewhere. Dr. Mitchell made that simple -- he not only has excellent depth in general and aesthetic dentistry but is also just an incredibly nice person. I'm someone who experiences major anxiety in the chair, and I've found Dr. Mitchell's easygoing demeanor a huge relief. I also appreciate that the hygienist is extremely respectful and patient-focused. For instance, I'd had my last bitewings eleven months before, and before my arrival, she had noticed that and double-checked with my insurance to ensure I was eligible, but more important, she also asked me if I would prefer to have them a little early or wait until my next visit. It's completely refreshing to have the staff ask what the patient wants, instead of trying to push services or products. Another major advantage is the office itself -- located on Grant Road (north lane, next door to Black Rock Coffee, just across the street from the Mercedes Benz dealer and slightly west of the post office), the building has ample covered parking, and the interior capitalizes perfectly on stunning views of the Catalinas, with several exam chairs facing straight out to the gorgeous scenery...just another way to feel relaxed and happy in a place dedicated to making you flash your best smile!

I was referred to Dr. Mackelprang by my dentist Dr. Valarie Pinkerton. Dr. Mackelprang is a…read moreperiodontist, and I needed to have three teeth extracted. At our pre-extraction conference, Dr. Mackelprang took the time to explain what I should expect. And when the day arrived, everything he prepared me for occurred. And, in addition, I'd like you to know that he pulled three of my teeth within twenty-five minutes, and the extractions were all painless! The only thing I felt was joy! Dr. Mackelprang's office is located at: 2330 North Rosemont, in Tucson. I found this gentleman to be positive, low-keyed, intelligent, polite, and a great listener. And, his people are all just like him! Every time I go there I feel like I am part of their family. You can schedule an appointment with Dr. Mackelprang by calling 520 327-0263. Dr. Mackelprang comes with my highest recommendation!

Best dental office ever, staff is dependable, professional and very courteous. I have been a very…read morehappy and satisfied customer since 1984. They are the BEST!