Popped into the H&M at North Star Mall today to check out their new summer styles. The store was busy but surprisingly organized, making it easy to find what I was looking for. The checkout line moved fast, and the staff was friendly despite how busy it was. read more

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The sales associate that was working the register while checking out my only item.....a three pack of socks. The woman named CHRISTINA (She is a Caucasian looking female in her mid 40s, with red/ginger hair, a mole on her face, and she has blue eyes if I'm not mistaken.) started making small talk about the item being on clearance, but after I exclaimed how happy I was about the purchase, she then proceeds to say and I quote, "yeah I wasn't aware of the item being on discount! Also..., whoever did your hair...**SHAKES HER HEAD SIDE TO SIDE** it doesn't look good. It needs to be redone". I then just stop talking and then close my mouth. I let her know that she needs to "have a better day" and I left the store. After i make it back to my kiosk because I'm also working at the mall, I inform my manager and she states that the behavior of the sales associate was completely DISRESPECTFUL, and let me know to inform the manager that was working the floor about the incident. As someone who hardly shops and goes to H&M, I can confidently say that I will never go back to this location again, and I hope that H&M actually takes this seriously. *(I tried putting no stars but it wouldn't allow me)* read more

Wow! This H&M location definitely changed my perspective about this brand. I do have to admit that the last time I purchased something from H&M I was probably in college! Why did I stop buying here? The quality of the clothes was not the best, and the store I used to go was always dirty. Anyhow, fast forward probably 10 years (2024) and I was looking for a place where I could recycle some of my clothes that I know I can't donate, and I don't want to throw in the trash cause we all know textiles are pretty bad for the environment. After some online search I found out that H&M had a recycle program where you could drop off any kind of textile (clothes, blankets, towerls, bedsheets, you name it!) and in exchange they give you a 15% discount code. That is how I ended up at this store! The entire recycling process was super easy! They have a small box where you drop-off your items and through the app they give you a 15% discount which you can use online or at the store. Since I was already there decided to shop around, and was so impressed at how clean and organized everything was. I was able to find a lot of cute pieces made of recycled textile which I thought was pretty cool. Overall a great experience and will definitely be coming back here to do some more recycling and shopping! read more

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Stopped by for some back to school shopping, some shirts def look better online than in person. It's pretty hot in there and wish there was a check out upstairs since yall have the counter for it. Girl there don't seem she wanted to be there that day and they charge for bags, I don't knw and I was wondering why she asked if I wanted a bag but didn't say they charge. read more

H&M is a great place to get all the trendy pieces. I didn't get anything there but they had a nice array of clothes. My only quarrel with H&M as a whole is their sizing. Sometimes they can be off. I love their accessories though! read more

H&M - H&M - Men's Clothing Near Me - San Antonio, Texas

H&M almost comes through for us. And this time it was in the men's dept! Great deals on some high tops, hoodies and even socks. Staff here is very helpful. Prices are very reasonable. read more

If ZERO was possible, I would give it. We placed an order on Black Friday hoping for arrival by December 6. Nope! Tracking said still in transit. When the package did not arrive by December 10, I called again. I should mention the hold time averaged 30 minutes each time. I was told the order had been cancelled and a refund had been sent. Nope! I have not received a cancellation or refund. The rep says "It's Christmas. They are running behind." However, he gladly placed the order again to include the exact same items on the cancelled "I don't know why it was cancelled" order. Well, today I get the invoice for the replacement order, $20 more than the cancelled order. Don't forget it is the same items. After another 30 minute hold time, I was reminded again that this is Christmas. My response: "I know. Evidently, H&M did not know because they are ill prepared for the increase in business! And, that should not be my problem." Avoid them like the plague! read more

I stopped going to H&M because their clothes were turning into crap but BAYBEE.... they have come up! I am in here now and the new fall stuff is on and popping! Do yourself a favor and get here. I could have easily dropped $500 in 30 minutes if I wasnt on a budget! read more

H&M - these pants were of the hook! - Men's Clothing Near Me - San Antonio, Texas

Like the clothes, love the prices but horrible custom service. There always seems to be a low number of employees whenever I'm there, especially low for cashiers with normally just one who seems to have no sense of urgency. read more

I absolutely DETEST these stores that have a low minimum of articles of clothing you can take in. For me personally it is awful. Even in the same style and clothing departments I go to for years I could be a 6 or 8. Just depends on the material and cloth. When I'm limited like this, I find I am ALWAYS hassling the girl to bring me back such and such. They claim its to save time. The last two times I was in a store like this it took me nearly 2 hours because I had to wait for the girl to show up and bring me my stuff. Also their stuff is cheap. Which is nice until it falls apart after a month. read more

I had a great experience with Raquel in the North Star mall on San Pedro. She was polite, professional, and a pleasure to work with.

I really enjoy this H&M. The one at La Cantera is nice too. However, this one is much more organized. Clothes are either on a hanger or shelf like they're actually supposed to be. I like how the store is divided by 2 floors. Men's on the top floor and women's on the bottom floor. This landscape really helps out with space whenever you go shopping at this store during peak sales times. The staff is non-existent sometimes, but if you frequently visit H&M like myself, that's not an issue because you know where everything is. However, if you're not, that might be a problem. Overall, I really like this store and really love the brand altogether. Inexpensive clothes with not so mediocre quality! read more

Great experience here. An employee named Josh was very helpful in finding the right sizes for my friends and I with a few different types of clothing. Very personable, and knowledgeable. We're from out of state so it was nice to feel welcomed. Probably will never come here again, but for anyone else, highly recommend! read more

This location has the worst customer service ever. No one greets you as you walk in, no one asks if you're doing okay. I asked a question and this girl gave me stink face. Like seriously? read more