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H&M

3.1 (68 reviews)
Closed 10:00 am - 8:00 pm
Updated 3 weeks ago

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Eliza H.

Christmas is coming and I don't have a gift for my family yet. H & M is one of our favorite clothing brands. They have a good quality of fabric. It's comfortable to wear. You can find women's clothing, men's clothing and children's clothing. They have a different selection of it so it's easy to find. I went first to the selection of kids clothing. I like the pants and shirt on the mannequin so I asked some staff to help me find those kinds of clothes. She lent me a way and I found it. Next I went to the selection of mens clothing. I just bought a black pants, a polo shirt and a t-shirt for my husband. I know his size so it's perfectly fit for him. They have a discount on selected items and sad to say that the clothes that I bought have no discount. When I paid it at the counter I went home and wrapped it and put it beside the Christmas tree.

Audrey P.

This store is really nice. We've been buying most of our clothes here for a long time. The clothes have a good quality and it is comfortable to use for everyday and even as a nice outfit. The prices on most of their clothes is cheap and this store I must say is a great option instead for other expensive brands. I am always looking forward to their new collection. I recently visited the store and their new collection for winter was wonderful. The staff in the store was super friendly and helpful. Everything was organized and the store was clean as well as the fitting room. I spotted a few items that are on sale and it was really nice. I definitely love this store and they never disappoints.

Rosa J.

On a non-holiday Monday morning at H&M, the store was organized, cluster-free, and being cleaned (the employees from the cleaning company were sweeping and vacuuming). I personally think that H&M has pretty liberal return/exchange policy: thirty (30) days for refund with a receipt or a proof of purchase. Otherwise, without any receipt or proof of purchase, there will be a merchandise credit issued at the current selling price for the merchandise he/she wishes to return or exchange. As many reviews have mentioned, retailers like H&M or in that nature are crowded, busy, and perhaps under-staffed on the weekends. If you're a frequent shopper at H&M, coming back to exchange for something else you like is probably not a problem since there is going to be new, fresh items coming in on a daily basis. I'm very glad that you can shop at H&M.com 24/7 for those who don't live nearby a mall that features H&M. I found lots of H&M items appropriate for companies that abide "business causal" dress code. The company that I work for specifically allows a solid black, gray, or blue top with a pair of black trousers or ultra dark denim blue straight-leg jeans for all genders, while ladies can have an option of wearing a black skirt, black dress, or blue dress at or beyond the knee length. I can find many stylish pieces here without encountering much difficulty. In terms of customer service, I will have to speak from someone who has had experience at managing a store similar to this. Many of the sales associates are "raw," or I should say "green" and "young" as the euphemism. Yes, they need to learn how to humbly deal with a return without giving any attitude! However, leaving a negative Yelp review doesn't effectively help the management in the store know how the team is doing. Here's my recommendation: ask for a manager, or a manager on duty, respectfully address the issue without having your emotion getting your way, and hopefully together both parties can work out a solution to the problem. This particular H&M is quite large: with two (2) floors featuring woman's on the second floor and men's/children's on the first. I discovered that men's "small" size isn't running true on men's sizing standard. In other words, if I need some uni-sex, boyfriend-style shirts in versions colors, I will go straight to the men's department. I'm an occasional browser at H&M. Pay attention on their clearance racks. I've scored some good deals in the past.

Pablo R.

I recently went to the store. It was as usual clean and bright. They have nice selection of clothes for winter. Quite a lot of people are inside on that particular day. Racks are well organized and well stocked. I always prefer to shop here for clothes because they got amazing and minimal designs and colors and prices are fair and reasonable. Whenever I go in here, I would never left empty handed. I was lucky I was able to find interesting and great clothes for myself and for my family. There are also available discount on few items. If you are looking for your size, you should not hesitate to ask to the staffs because I've been here a lot of times and I can say that their staffs are all friendly and accommodating.

Ixchel V.

I've been shopping here since day 1 and always find amazing deals on great fashionable clothing. The location is great and you cannot beat the prices. Great selections on styles for all types of attire.

Kathy R.

Not a fan. Like the idea of less expensive clothes that push the fashion envelope a bit. However, I haven't bought anything from here because...nothing fits me. It may be that H&M is targeting the 20-something, trend-setter. Everytime I go in, it seems that I'm about 10 years older and 10 lbs. (or more) heavier than my fellow browsers. I normally wear size M; here, I've tried pieces that I can only get on my body in size XL. Even then, they don't fit. Or they have an exceedingly low neckline that I wouldn't wear in public. Sorry H&M. Think I'll have to stick with Old Navy for cheap clothes.

Cynthia M.

Hands down the cleanest store I have been through very well organized they have a men's side children side and women's side everything is very well the staff is very friendly and don't forget your discounts

I really love this H&M! I am one of their fan and I am really amazed with their place as well as their items. This is a very nice store full of quality items and worth things to buy. This place is so huge, clean, bright, and decent. They are located inside the Woodfield Mall. You can easily find them and visit. The mall is so near to different area of this city. Very accessible. The staff here is so kind, nice, and professional. They will greet you once you enter the store and even guide and assist you around the store. They will help you to find the things you need and even give you more options to choose from. They will do their best for you to find the perfect items for you and also to satisfy you. They also give you many reasons to come back. They really made my experience much better and happy. H&M staff is very personable and caring. You can find here some clothes for casual outfits, formal outfits, and others. You will absolutely amaze with their pricing, they are cheaper than other stores, and they have so many great deals like promos and discounts. You can literally save a lot of money here. H&M is the best place to go to buy quality items and at the same time save some of your money. Will definitely go back here again soon when I have some free time. Thank you H&M! Your place is a gem! Will see you guys again soon! Thank you and keep it up!

This line literally wraps around the store.

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2 years ago

A nice store has good varieties of clothing and jewelry and it also in a nice mall this store is 10/10

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9 years ago

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14 years ago

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9 years ago

Love this location. Staff is super nice and it's two levels. Fairly organized. Good prices on trendy stuff and basics.

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Review Highlights - H&M

The store has also been kept incredibly clean and all employees seem to be religious about following COVID-19 guidelines and mask use.

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Gymboree

Gymboree

2.5(2 reviews)
0.1 mi

Have you noticed that so many of the baby girls you see out and about have little bloomers that…read morematch their dresses? "Where can I get those?" you might ask. "How can I put my kid in a dress without her diaper showing?" Well, you can get them at Gymboree. They also have boy clothes here, but the girl clothes are what really sets this place apart because you can get oodles of matching accessories. While they are pricey, they do have some great sales, and the high-quality fabrics make it a good buy if you do end up paying full price. Because the full matching outfit sets (for example, a dress and a romper with matching diaper cover, hat, headband, and shoes or booties) are so coveted, people will get nasty trying to get them during a sale. On a recent visit, one woman bumped my stroller and pushed me out of her way to grab the last romper in a certain pattern (relax, b*tch, my baby is already out of that size)! Luckily, my kid was not in the stroller but being held by her papa, so I didn't have to rip that woman's face off and cram it up her crusty butt hole. Still--not OK! Try to come in during off-peak hours to avoid some of the crazier clientele and avoid fisticuffs. The store is also very well organized. The staff is on top of keeping sizes in their correct sections, and there are not clothes scattered across the floor. Things are generally easy to find, unlike the clothing departments of most of the big box baby stores. Note: this is not a location that has play events. They do have information here about what locations do offer them, though.

Tried to place an order online and the app kept screwing up the address. I tried calling their…read morecustomer support # three different times to correct this and was on hold over 45 minutes each time. I never did talk to anyone because they never answered. I sent an email to their customer support and never received a reply. Good luck if you decide to try calling them. I don't think anyone is actually there!!

Janie and Jack

Janie and Jack

3.2(13 reviews)
0.2 mi
$$$$

Cute store. I hadn't heard of it until wandering around Woodfield and a friend pointed it out…read more There were some cute things, but I refrained. They had some cute holiday dresses we don't have a bunch of parties or family gatherings so I'm not sure if I need another one. They had a good selection of stuff for boys, as well, which is something that can be hard to find (my friend laments about the difficulty of finding cute things for boys, and it is indeed much harder than finding cute clothing for little girls). Though the store had a lot of seasonal stuff they also had some more everyday wear. And they had the most adorable dresses--Snow White, Cinderella, perhaps Tiana and maybe even Aurora (though I'm not sure about that last since it was sleeveless). I would have thought these were for Halloween but there were so many of them that doesn't seem possible. My little one was Snow White last year for her first Halloween, and these dresses really nice quality.

If you're looking to be an indulgent aunt/uncle or parent, this is worth checking out. Very cute…read moreupscale kiddie clothes. It's pricey, so I don't usually go here. (They have many so-called "clothes on sale" but this is a misnomer. Sale prices equate to normal prices elsewhere). But when I'm looking for an outfit for a special occasion, like Easter, I head here. I got an adorable dress, coordinating onesie, tights and Easter hat. It was worth every penny.

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Janie and Jack
Janie and Jack
Janie and Jack

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Zara - Someone make this make sense... why is this not an accurate price

Zara

1.4(71 reviews)
0.1 mi
$$

01/24/21 - Neither my wife or I have been to a Zara before. My wife and I were at Woodfield doing…read moreour own things. She called me and said there was a long line at Zara & she was near the front of the line. Out of curiosity I moseyed on over. We found out that Zara has their annual sale this time of year in January. Evidently a lot of people knew about looking at the line outside of Zara waiting to get in. When I got there she was a couple of people from the front (great timing). It's not like I needed anything but I thought what the heck why not take a look. When we got into the store I quickly looked around the store front to back and noticed that they had nothing but women's clothes? I asked someone if they had men's clothes. They mentioned that the men's section is on the other side of the cased opening. As I perused the clothes, shirts (don't need any), pants (don't need any), coats (don't need), Just kind of killing time while my wife was shopping or so I thought. That's when I saw a long hooded winter coat. I have a heavy wool coat that I use when I get dressed up and play adult to go out but it's seen better days. I wanted & needed a long warm winter over coat. I found a coat that I really liked and best of all the price was reduced to $69.99 reduced $100 from the original price. The only problem was the zipper was jammed & wasn't working properly. I tried 3 different coats before finally finding one that works. I did find a salesgirl named Adi that was very patient & helpful w/trying to find a coat w/a zipper that worked. When we came out of the store there was a long line of people trying to get in. Like I said this was the first time I had ever been to a Zara store, but I'm glad I stopped in despite the issue w/the zipper I managed to buy the coat and at the same time I saved $100

They lie about what time they open and make people waste their valuable time like a flea market…read morestand

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Zara - Zara's January Sale

Zara's January Sale

Zara - Easy to find Zara

Easy to find Zara

Zara - For the whole family

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For the whole family

Old Navy

Old Navy

2.9(30 reviews)
0.5 mi
$

Oh my gosh it was amazing! After the mall closed we came over here and the sales and selections of…read moreitems was amazing! I came here with my family and we all were able to find something we liked (especially with the jean sale!) and i'm surprised with the reviews this store currently has because my experience was nice. There were three specific employees that went beyond great in customer service and although I didn't get their names it was someone with bleached blonde hair, and two girls in the front around 8:30 at night putting away jeans. All of them were so nice and helpful in finding jean sizes for me and even thought it was before closing! The only issue i had was with the lady who rung me up (sadly i got no name but she's south asian) and i was trying to be friendly with her and asking her how her day was and she stared at me like I said I hope she has a horrible day or something. I totally get being tired after a long day but when I even placed my jeans on the counter after she rung up one she looked at the other pair and said in a very sarcastic tone "you want this too?" and i said i would. Again, I get being tired, as someone who's also worked in customer service in a busy store but also it's quite disappointing how she spoke to me. There was also a mishap with the second pair of jeans not having a scanner tag and she was trying to put it in but after a while my mom and sister asked if she would like for them to get her a different pair and she said yes, they came back with a size smaller (as there was no bigger sizes on the floor) and she asked in again a sarcastic tone "so you want this size instead?" and once they left to see if they could find another one she finally brought up the scanning code. I get this might be because of an inventory issue but again, what was the attitude for? My family and I were trying to accommodate for the missing tag and she just seemed like she didn't need to be checking people out with that attitude. Otherwise I had a great experience! Although there was a small hiccup i'd definitely come again! (Just maybe at a different time lol)

great savings!! great value!! great selection!! nicest lady at the checkout line. definitely come…read morehere!!

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Old Navy
Old Navy
Old Navy

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Uniqlo

Uniqlo

3.6(10 reviews)
0.0 mi

I love Uniqlo clothing, great basics, great quality, and a great price. This a fairly large Uniqlo…read morestore as there really aren't that many in Illinois. If you go during busy hours, of course expect to wait a long time if you want to try on anything. If you find anything you want, buy it quickly as things sell out fast. If you are lucky enough to find something on sale in your size, snatch it up. The store is well organized but a lot of the popular sizes do sell out quickly in preferred styles. Checkout is still relatively fast because it's so automated with you being to just put everything in and the machines do all the work for you. I did an online in store purchase and was waiting a while as there was an extra associate who was able to help, but didn't acknowledge me until the other lead at the register told him to assist me. If you do purchase online and need to do a return in store, they will just give you a gift card as they won't credit your original card.

Some of the lowest reviews are legit and some are just plain asinine. For example the kid that said…read morethe other stores look cooler, that's probably the dumbest thing I've ever read. The prices are actually fair since they're a lot cheaper than most of the stores I shop at and they have excellent quality. They always have sales so I would check the website. It was very slow when I went there on a Saturday night but the employees kept the store clean and tidy. I guess they charge for plastic bags now which is weird. If you have bought a lot of items, be sure to bring one of your own bags to store them in after purchase.

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Uniqlo - Self checkout registers

Self checkout registers

Uniqlo
Uniqlo

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H&M - womenscloth - Updated June 2026

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