Horrible all around. Bought a jacket and 2 buttons were missing I didn't notice, I brought it back to the store and I didn't have the receipt from a couple days after purchasing. Told, no store credit and to call a corporate number to get a copy of the receipt. Called the number and they said they do not provide such a thing and the manager of that store is a liar. Horrible company, horrible service, horrible quality garbage clothes. Never buying anything from them again. Real professionals working here. The store at fashion square also stinks like crap and it's dirty. read more

Gosh this store is huge! It's fairly organized and clean, but the customer service is not all there. The check out line on both floors were atleast 20 people long. They had most registers open but there wasn't any urgency. Not to mention, no one was controlling the line. People were lining up from several directions and people were cutting eachother. There needed to be better organization. read more

A lot of nice clothes for sport and also for office. I was surprised at the large selection of blazers and slacks to choose from. They also just got in a color variety of zip up hoodies. I prefer a zipper so I was happy all sizes were available. It's been a week so hurry in as I know they won't last. Prices are great. I grabbed some warm socks for hiking with my hoodie and a cute beanie in baby blue. I find a lot of nice items each time I visit. Great prices too. read more

Emily was so rude for no reason. I get it you hate your job but can you at least act like you're not angry and aggressively tossing my items into the bag. Crazy how bad customer service has gotten since Covid. It's like no one wants to work anymore. read more

Went here in search of a men's suit after a suggestion from a salesman in Macy's and was disappointed. They literally had just one single color suit available and that was so difficult to find as it was kept in the corner. Asked 2 staff and they had just generic idea of floor and couldn't help us. Not a nice experience overall. This store feels so small comparing to other locations read more

H&M - Women's Clothing Near Me - Scottsdale, Arizona

Terrible customer service, department manager Heather is extremely rude and obviously doesn't want to be there as I was not the only customer who had an awful experience with her while i was in the store. Hire better talent H&M or watch your business continue to suffer. read more

I was recently at that store and one of their customer service representatives was racist and disrespectful towards me. I asked for her supervisor and she came to the front and as I was standing there trying to explain my situation, that rep kept talking back at me. I was talking to her manager and at a certain point I asked her whether that's how they were trained. The manager asked the rep to go to the back and she refused and kept talking at me. I asked whether they price matched because I got a shirt from the sale section and their response (both of them ) was NO CUSTOMERS PUT STAFF IN THE WRONG PLACES ALL THE TIME. HOW SURE ARE WE THAT IT IS NOT YOU?" On top of the racial remarks from the rep earlier. So, do not shop at that place if you can avoid it. read more

Fitting rooms were closed when I went. Long lines and employees too busy chatting with each other than to assist customers.

Fitting rooms close 1.5 hours before the store closes. Store is constantly a mess. Register lines are too long.

H&M. Must stand for Happy and Man. Cuz that's what I was after my shopping spree here recently. We scored three pairs of pants and three or four shirts for $150. And I'm talking styling threads dudes! Not some Buffalo Exchange leftovers. Loved that the men's section is on the entire first floor, right when you walk in. It's kind of divided up into three sections, with plenty of merchandise but not so cluttered you accidentally brush up against a strangers boobies while navigating the aisles. Would have liked a better selection of sunglasses (HELLO THIS IS ARIZONA) and belts (HELLO...Oh, I don't really have an end to this one...). H & M. Hot Merchandise. Holy Moses. Happy Man! Yep! Can't wait to return. read more

H&M - Women's Clothing Near Me - Scottsdale, Arizona

Located on the upper level of the Scottsdale Fashion Mall near Barneys... I don't think I liked this H&M location so much. It felt crowded and dark, like a cave. The line was super long too, even in the middle of the week! How about adding another cashier or two? If I wanted to wait in line, then I'd go hang out at the DMV. The kid's department is way smaller here than the other H&M location (in north Scottsdale). ----------------------------- The PROS at this location: *Restroom right across the mall walkway (no restroom at the other H&M location). *Mall parking is usually plentiful (depending when you visit). *If you DON'T find anything here, you'll be sure to find something at Forever 21 or Love Culture which are right next to this H&M. read more

H&M - entrance - Women's Clothing Near Me - Scottsdale, Arizona

Spacious, two-level H&M, which caters to women, men and children. This store is typically organized and categorized by style which I love. Recently stopped in during their 50% additional to marked down items which caused a large amount of buzz within the store. Clothing, accessories, shoes to even beauty products H&M does a good job of providing low cost items that look good. Love that you can find, stylish or basic clothing here without breaking the wallet. I managed to find some basic tights here for a business casual look for only $2.50. The lines here go pretty quickly as they have two cashier running the front end of the women's section. The fitting rooms do get pretty lengthy at times, so be wary of that. read more

H&M consistantly has clothes that I like, for reasonable prices. It's usually one of the 1st places I'll hit when I'm out shopping. This location is much bigger than the H&Ms I've been too... it even has baby clothes! So what was wrong? Well, I was shopping with a guy who's a size 'L' and they barely had his size in the style and color he wanted. Most of the things he found he couldn't get or had to choose another color in because they were out of 'L'. I haven't shopped this location for girls as I normally shop in Cali but, I hope this doesn't happen to me too if I go back! Might see ya there. read more

Ah, H&M... This location at Scottsdale Fashion Square Mall is almost as nice as the first H&M I ever visited (NYC). This one is two stories -- men's stuff downstairs, ladies and kids upstairs. H&M has a variety of clothes and the prices are pretty reasonable. My favorites, their plain black (or other colors) t-shirts, are a staple in my wardrobe. I've also found other items like tank tops, some dress tops, and leggings. H&M also has accessories like scarves, hats, beach wraps, etc. Some clothes are more on the casual side and others are cute outfits to wear to the office, if you have to dress up there. They need to have a much bigger dressing room area! Long, long lines are NOT cool! read more

My grand daughter loves to shop here. As her Mimi we go quite often, when she finds an item that isn't available in her size I go online to find it. Her size is often located and I make the purchase. Your salespersons are very cordial and very helpful. Keep up the great customer service. read more

Close their fitting room early on 9/21 at 6:20 so I had to put back the huge pile of clothes I had been gathering for 45 min. Very frustrating. Good for my wallet but bad for their business! :/ read more

This is based on the day the Versace for H&M collection debuted. It was sheer chaos, but organized chaos. The staff was in good spirits, despite the chaotic environment. The styles offered to this store didn't include some of the pieces shown in the commercial. The normal H&M styles were very appealing, but all eyes were on the Versace for H&M pieces. The other styles were affordable in price. I enjoy this store, every time I visit. Tip- The $5 racks are most often not the best deals, as those clothes tend to fall apart. read more

Beware of this brand. The system sucks. If you bought the full price item and then came back for a return you will get whatever price they give you not even half price you paid. I know i don't have a receipt but mostly if you have a better system it will scan and let you know when it was purchased and how much it cost. Why has this never happened to me with any different brand but this one. The employees told me it is on sale but couldn't show me the website or if it is available in the store. I might accept the price or keep the clothes but telling me it is on sale and then not being able to prove it to me, better train your employee and managers before dealing with customers. . read more

H&M has improved their customer service significantly! I was there to find a black skinny low waist pants and I only know I picky I am with my pants. I was promptly helped by several employees who helped me find what I was looking for! The prices then, are very convenient! Don't forget to check the clearance section first to see if you find some super duper deal!! read more

If you're reading this right now - 10/5/17 - go to the store ASAP!! They're having a BIG sale with a ton of dresses and clothes for under $15. I'm heading to a 3 day long wedding this weekend and was in desperate need of some cute dresses to wear. Out of stress and being on a time crunch, I purchased a VERY overpriced dress that I wasn't even that in love with. Before leaving the mall, I said heck, I wonder if H&M has anything? WELL, they did and I got THREE dresses for less than half of the price of the overpriced dress that I bought somewhere else. The best part, I love all 3 of them even more than the original one that I purchased. {Yes, the original dress is going to be returned!} The staff working was super friendly and I was in and out in under 20 minutes with 3 cute new dresses! I also thought this store was VERY organized and clean compared to some other H&Ms that i've been to. Yes, please! :) Thank you for the fab finds! read more

H&M - This is more shimmery in person - the material is so light, I love it. Only $10!!! - Women's Clothing Near Me - Scottsdale, Arizona

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The sizes are way off! Try on your clothes first before buy, I got a shirt for my 2 year old that says it's a 3-6 months old H&M size. W t.... I used the stairs, but they are dangerous I will say, unless you are very young and sporty so no kids, no strollers, they have an elevator inside of the store. I wonder WHY the kids section is upstairs... Yeah maybe sexist? So the guys doesn't have to bother to go upstairs and deal with the stairs read more

All the racks have prices and clothes underneath... so of course i go up to the register and they come up a different price... "oh you must not have read the fine print... how am i supposed to read that!? And on half the signs you couldn't even see the fine print because it was tucked under! False advertising, won't ever shop here again. read more

H&M - Women's Clothing Near Me - Scottsdale, Arizona

this specific location sucks. the employees are always super annoyed and unwilling to help. EVERY SINGLE TIME. i tried on a pair of pants in a size 4. as well as a few other things. well the pants were slightly big so i asked the outrageously irritated girl in the fitting room if she could bring me a size 2 to try on. well she said "no this was an online return" and i said "oh well there were about 15 of them on the rack i grabbed them from" and she said "well i guess you saw the wrong ones" and i said "no.. they're all the same" and then i handed her everything i tried on walked over to where i found the pants. grabbed a size 2 purchased them and left. keep in mind the second i approached the fitting room she was already rolling her eyes and just grabbed my things from me and said "go in room 5 thanks" and then handed my clothes back. and when i handed her the things back after i tried on she literally hissed, like what? she straight up hissed as she turned away from me. read more

You are probably reading these reviews because you already know what H&M is. If you don't, then get out of your basement, and live a little. Ok. Now that the formalities are out of the way. This location is pretty good. Some advice if you are unfamiliar. 1. Never shop at the cheap racks unles they are the sale racks. If you see regular priced stuff for $5, that means it is crap and polyester. Stay away. That shit will come back to haunt you. Go a little deeper in the store and spend a few more bucks and get the good stuff. 2. The men's dress shirts are awesome. 100% cotton. About $30-40 bucks. Perfect fit for most frames. 3. Accessorize. If you are a fashion forward dude, this is the spot. 4. Cardigans. You might be able to pull one off. If you can, this is the place. Bottom line, don't be fooled by cheap "regular priced" items. This stuff is crap. Spend some cash because H&M has good stuff. You just have to look for it. Also the sizes run true in the Men's section. Feel good about that. Peace. read more

Dresses and Blouses and Shoes - O MY! Went to the VIP Opening Last nite - what fun: H&M knows how to throw and Opening Party! (Officially opens July 22). The kids dept. was so much fun - makes me want to take my daughter to Paris Now! Cute hats, jewelry, tights, dresses, and eveything sparkly! Accessories galore. (wish the shoes had higher heels). The prices were amazing for all the detail & style put into all the clothing. OK, might go back tomorrow :-) read more

Im pretty sure I read about Kim Kardashian's engagement, wedding, and divorce all while I was waiting in the 100 yard line to try on clothes here. Seriously, what takes so long to try on clothes?! Every H&M I've been to has a ridiculously long line, what's going on in there? Yes, H&M has trendy clothes for cheap (but ya get what you pay for). If you're looking for an item that you won't be able to wash more than twice before it unravels, then this is the place for you. Why 2 stars instead of 1, well the answer is simple. I do, on occasion, find some cute top or dress from here that I end up purchasing cause I can't believe the price. But, I'm quickly reminded as to why the price is cheap when I pull my top out of the dryer. This store also has shoes, hats, sunglasses, and jewelry to help accessorize you outfits and these items do seem to last longer then Kim K's marriage :) Also, expect to wait long for checkout as well. Those extra two employees, behind the register that aren't open, are probably doing something important. read more

The first H&M in north Scottsdale was quite the disappointment, so I was happy to see that this location was a big improvement! It's much bigger, with a better selection, and I was able to find several wardrobe staples and affordable trendy items for a great price! I'll definitely make this one of my regular stops when looking for something new without wanting to break the bank! read more

Clothes are Fun & Trendy but totally disposable. They last maybe 4-5 washing if you are lucky. Not sure what the deal is but the customer service is pretty bad for this day and age at Scottsdale Quarter. They never greet you and if you have a question or need help they act like you are a major pain. Check -out always is slow and non-eventful they really don't seem to care if you are happy and come back ever. read more

I've had a love affair with H&M since I studied abroad in France. And since the H&M gods have determined that Denver isn't worthy enough to have one (yet?), I had to indulge a smidge whilst in Phoenix/Scottsdale. This location is large and comprehensive. Men's on the first floor, women's and children's (there's a children's section now? when did I miss that!?) on the second floor. A bit messy, but all H&Ms seem to have that flare. I could've spent beaucoup bucks here, but I limited myself to a few purchases since I knew I wouldn't be able to return anything. Long lines for the women's dressing rooms, so be prepared to wait. Overall, this was another excellent H&M location with offerings that one comes to expect from this fantastic store. Now, H&M, come to Denver! We *need* you. Okay, maybe I do, but I know I'm not alone. read more

Beautiful store and great visuals. I have not purchased anything at this location...yet. Compared to the mens' section at the Scottsdale Quarter, this one is substantially larger. They have a pretty nice selection of dress shirts and pants. I just wish I wasn't in between sizes so often here. I generally find that the "L.O.G.G." (Label of Graded Goods) pieces fit me the best. Really great womens' selection upstairs that has definitely given Forever 21 a run for it's money. This is obviously a great place to find trendy, of-the-moment pieces for fabulous prices. Check it out! read more

This place does not have big guy sizes. My wife love the clothes and she looks great in them. I enjoy the accessories they have. Always some cheap shoes or sun glasses. One day I will fit in their clothes. Until then, bring on the glasses. read more

I love H&M... the clothes fit me well bc i'm tall and skinny, and they are high fashion with a low price tag. This location has the worst customer service out of any H&M I've ever been to though, and I've been to alot... but it probably has something to do with the fact that its in Scottsdale... Get over yourselves, you may work in Scottsdale, but you are a RETAIL employee read more

ppl go nuts about this store, but after living 1 year in Germany and having it around the corner, I can't say I've missed it. What are those funny fabric designs? I seriously can't wear clown cloths. I just found some cute things for my nephews, and the underwear that has more that european style that I like. Other than that...I do miss more C&A that had more options. read more

This is probably one of the biggest H&M store is that I have been too. Upstairs have women and children clothing and downstairs all dedicated to men's clothing. Nothing but good things to say about this location and good customer service thank you read more

H&M - Picture from the front entrance upstairs - Women's Clothing Near Me - Scottsdale, Arizona

Quick Summary: Fashionable threads, way cheap prices, OK quality. More details: 1. Service - Inconsistent. When I was there last Saturday, there were people on the floor frequently asking if I needed help (good), but the lady at the dressing room was somewhat rude and the cashier line was SLOW and just inefficient. 2. Tip: The store and dressing rooms ALWAYS seem to be packed, but the cashier told me that their slowest time is the first hour of the store opening each day. I would do that next time to avoid some of the crowd. This was my first time actually shopping there, but I am likely to return in the future. read more

Unfortunately because of the high snobriety of many H&M locations, this place tends to get a bad rep. I, however, look at it as a breath of fresh air. While a lot of the seasonal lines can be hit or miss, the Basic collection is brilliant. With many styles and colors, the line tends to dedicate itself to plain tees and accessories. I usually pick up 4-5 black or white shirts when I visit, and at $6 or so a pop, its actually cheaper than the Hanes line at your local Walmart. I am also a fan of their jeans, and at the price, I don't mind throwing out the old ones and going for new. I don't usually communicate with the staff, but everyone seems to be on the same page, and don't mind helping find your size. Now that I am on size, the stuff runs pretty true to size name for men's, and usually have the size you're looking for. read more

This store is place to go when you are on a budget and need a quick fix. It's fast, cheap and people are helpful and friendly. I am just not fan of 30 pairs of same pants on the table... And 100 shirts.... Too much stock on floor . It would be way easier to shop if there was less merchandise on the displays. read more

I'm adding one star to my old review. A pair of my FAVORITE sunglasses broke the other week and I got them years ago so I knew it would be impossible to replace them. I knew I would be coming to Scottsdale Fashion and I remembered seeing a pair of shades very similar to mine in a magazine that were H&M brand. I came in and found them right away, and for $10 they are a steal. They feel very sturdy and honestly I almost like them more than my other pair that broke! I did see a long line for the dressing room again so it looks like they haven't fixed their technique on that, but I wasn't in there to buy clothes so it didn't matter to me. Thanks for the hot sunglasses, maybe I will come here for accessories only! read more

Am I reviewing the brand H & M itself or this actual location? I love H & M clothing. Every time I'm at Fashion Square, I have to go in. Is the quality all that great? It depends on what you're getting. I love the jeans there, they fit well. And most of the clothing is true to size-which is great in my book. I love their Divided line! Some of the clothing borders ridiculous but the same can be said for Forever 21 or any other store like it. I would say the store is pretty well organized, aside from the clearance which is a total effing nightmare. The clothing is inexpensive enough to not even warrant sorting through all of that mess. Also, the shoes... They are scattered about through the store. Can someone please tell me how that makes sense? Put them all in one section!! Sometimes I find a pair of shoes randomly that I like and just can't figure out where the other sizes would be..could it be that only one pair exists in the store? Customer service wise? It's alright. I never see staff walking around asking if you need help-you're pretty much left to fend for yourself if you're looking for something. I've never had a problem with the cashiers, they're usually friendly and quick. read more

pretty cluttered, and customer service was okay. talked to 3 different employees asking for help finding an item i really wanted. Two completely blew me off but BEN was AWESOME!!! totally went out of his way to help me. thank you Ben! read more