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    H&R Block

    1.0 (2 reviews)
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    Services - H&R Block

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    Kasperek & Co

    Kasperek & Co

    3.0
    (2 reviews)

    Critical: Professionalism, Quality, Responsiveness, Value…read moreFour year positive history until 2019 when something changed with this company and/or ownership. Would be zero stars if were an option. This review is not about the higher fees, as we did take a long time to get documents sent and had no issue paying more for good service. What this is about is unprofessional, offensive and incomplete service in receipt. I received a call stating we owe at least $20k in taxes, if not more after penalties & interest. As a small business, we hire another firm, a tax mediation specialist to review the situation, see what options exist and review for any errors. This is the exact response received from the owner: " I AM DISAPPOINTED AND INSULTED THAT YOU HAVE BROUGHT ANOTHER FIRM INVOLVED. WHAT THE F--CK YOU THINK THEY ARE GOING TO FIND? IT WILL BE FOR NOUGHT!!! " (JohnJ Kasperek, 4/2/21). If a screenshot could be included here, that would be done so, but this is a direct copy & paste, no paraphrasing nor editing. Turns out...it was NOT for nought. Tax mediation firm found at least (6) errors, totaling more than $100k of short-term loans they miscategorized as revenue, creating the false tax obligation. When contacted to fix their errors, after dodging our emails for the better part of a month, the response received was: "After getting a different firm involved with your books, you should have just had them prepare the business return to your satisfaction." Since then, they've refused to make the appropriate, necessary corrections of their errors, refused to provide a refund for the incomplete tax return, and have also tried to manipulate us into a hold harmless agreement, of which we've refused. The damage caused is temporarily influx and will most likely result in several thousands of dollars in another firm correcting all their errors and amending the original return, not including any late penalties. If this is the type of treatment and professionalism they provide, especially when their work credibility is called into question, I can't recommend this business to my nearest competitor or worst enemy. They should have their licensing revoked at minimum.

    Great firm to work with, reasonably priced and very knowledgeable in corporate accounting and…read moreQuickBooks.

    Rice Sullivan, LLC

    Rice Sullivan, LLC

    1.0
    (1 review)

    Long story short absolutely do NOT trust this business with your money. We own a small business and…read morewant to support small business, but these people give small business's a bad name. We were referred to them by a family member that used them for their small business. Which left this firm before we did due to other issues. We used them for 2 years before we decided to do our taxes ourselves due to our taxes owed seemed high. When we attempted to file our taxes ourselves (2023) they were rejected. We called the IRS and they said due to my wife's last name change (marriage) was not matching her social and we would have to change the way we filed. The IRS also said We could not file 2023 until we file 2022 which we paid Rice Sullivan to do. The IRS said our taxes (2022) were filed 5 times and rejected. We were never notified of this situation. We worked with the accountant to refile the taxes and sent them. The IRS went through a LENGTHY auditing process. They found that we did not provide one of the forms we were supposed to in 2022 which changed the tax amount. This was our fault but we were not asked for this form from Rice Sullivan. We had thousands of dollars in late fees and penalties for 2022 and 2023. The accountant filed an abatement to the IRS to try and lower the penalties. We paid all the taxes owed including the additional tax that was found during the auditing process, but not the penalties and fees. 12 weeks later we receive a letter from the IRS warning us this is the last notice before levying accounts and assets. We called the accountant and they said they have not heard anything from the IRS. We were on the phone with the IRS for 2 hours and got the abatements approved and cut the penalties in half. This entire situation started in March 2024 and finally "resolved" by January 2025 by my wife, not the paid "professional." We spoke with the accountant Erin and the owner Mark and they refuse to pay the penalties and late fees and will not provide a refund due to "we did the work". In fact they did not do the job we paid them to do and it ended up costing us a lot of money. This might be a small issue but speaks volumes about the people they are. They misspelled my wife's first name in an email, which is in her email address. It just goes to show their lack of attention to detail. DO NOT trust this business with your money due to their lack of communication, accountability and attention to detail. They are completely unprofessional due to the lack of effort in resolving the situation that was entirely their fault.

    From the owner: For over 55 years, Rice, Sullivan & Co. has been earning clients' trust by creating legacies and…read moreigniting possibilities. We have consistently delivered superior service based on industry knowledge, valuable insight, technical skills, personal attention, responsiveness and significant partner involvement. Our long-standing relationships with our clients are true testaments to our role as a trusted business partner.

    H&R Block - taxservices - Updated July 2026

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